
Monzo · Madrid
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a ...
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and
business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK,
with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning
customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍Barcelona or Madrid, Spain | 💰€51,000 - €62,000, Incentive Awards tied to your performance ➕benefits | Hear from the team ✨
⭐Our PR team
If you love driving ambitious PR strategies, have experience doing this in Spain as well as other European markets and are
passionate about what Monzo is doing, this could be the role for you! We're looking for an experienced PR professional to join our
team as a PR and Communications Manager for Expansion Markets to help us bring Monzo to more people in more places.
You’ll be excited by the opportunity to work across different areas of communications, delivering PR activities and campaigns
spanning B2B, corporate and consumer audiences. This role will work closely with many teams across the business including
marketing, product and engineering. You’ll have strong experience reaching an SME and consumer audience and managing day-to-day
activities as part of a busy press office. Implementing activity that supports business goals, showcasing the best of Monzo in
other markets will be key. You'll need to be an exceptional communicator and a strong collaborator with the ability to multitask.
This role is for a planner and doer, who isn’t afraid to get their hands dirty and approach projects in a collaborative manner.
You will have the ability to create proactive PR stories through creative ideas that resonate with the Monzo audience.
🔑You’ll play a key role by…
activity and bigger campaigns.
impact.
opportunities.
🤩We’d love to hear from you if…
🙌What’s in it for you
💰 A salary range of €51,000 - €62,000 ➕Incentive Awards tied to your performance.
📍 This role will have a hybrid working model, based in our Barcelona or Madrid office 2 - 3 days a week, however, there may be
opportunities to travel to Monzo’s head offices in London and Dublin from time to time.
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your
team.
🏝 Annual Leave - 38 days including public holidays.
📚 €1,200 learning budget each year to use on books, training courses and conferences.
🏥 Private healthcare scheme.
💛 Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and
counselling.
🌈 The application journey has 3 key steps
This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible
to make sure you don’t miss out.
If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in
when you can be released from your current role so that we can make sure things continue to run smoothly. We’ll be sure to
communicate this with you and keep you updated.
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at
Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives
with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and
Inclusion Report and 2025 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity,
religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or
disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Please note that the role is based in Madrid but you'll be responsible for our Porto location so fluency in Portuguese is required. Your Mission, Should You Choose to Accept: We are one of the fastest-growing companies around and are constantly looking to improve our brand language in order to keep proving ourselves as one of the most innovative hotel brands out there. We’ll need you to take our brand language to the next level — of course, while keeping the playful, quirky, and experimental approach. You will be working with a very diverse creative team of Designers, Social Media Managers, Content Creators, PR Managers, and more. In Case You Don’t Know Who, We Are… Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What you'll do * You’ll write copy for a variety of media including social, video, and offline prints * You’ll work together with the Head of Communications, PR, and Social Media Manager on the overall content strategy & brand language that covers all our products (hotel, short stay, semester stay, co-working, F&B) * You’ll assist the marketing team in events and press activations * You’ll collaborating with the PR and marketing team to brainstorm and develop a variety of marketing materials * You’ll produce a long copy (newsletters, brochures, and press releases) as well as a short copy (social media/marketing campaigns) * You’ll edit and proofread written pieces before publication * You’ll stay current on trends and competitors within the editorial sphere Who are you * You have BSc in Marketing, English, Journalism, or a relevant field * You have proven work experience as a Copywriter or similar role * You have a portfolio of published articles * You have an ability to fact-check long-form content pieces * You have time-management skills * You have excellent writing and editing skills in Portuguese and English, producing concise and grammatically correct copy. Spanish will be considered a plus. * You have experience working in an international environment * You understand the different language styles that appeal to various target markets. * You have excellent interpersonal and communication skills * You are able to work under pressure and manage workload effectively * You are able to see other people's points of view and accept feedback * You have an eye for detail What We Offer: * The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities * We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future * The chance to learn and grow in your role with the potential for future growth * Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family! * A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefits stuff At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best. Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ---------------------------------------------------------------------------------------------------------------------------------- 📍Barcelona or Madrid, Spain | 💰€51,000 - €62,000, Incentive Awards tied to your performance ➕benefits | Hear from the team ✨ ⭐Our PR team If you love driving ambitious PR strategies, have experience doing this in Spain as well as other European markets and are passionate about what Monzo is doing, this could be the role for you! We're looking for an experienced PR professional to join our team as a PR and Communications Manager for Expansion Markets to help us bring Monzo to more people in more places. You’ll be excited by the opportunity to work across different areas of communications, delivering PR activities and campaigns spanning B2B, corporate and consumer audiences. This role will work closely with many teams across the business including marketing, product and engineering. You’ll have strong experience reaching an SME and consumer audience and managing day-to-day activities as part of a busy press office. Implementing activity that supports business goals, showcasing the best of Monzo in other markets will be key. You'll need to be an exceptional communicator and a strong collaborator with the ability to multitask. This role is for a planner and doer, who isn’t afraid to get their hands dirty and approach projects in a collaborative manner. You will have the ability to create proactive PR stories through creative ideas that resonate with the Monzo audience. 🔑You’ll play a key role by… * Supporting the day-to-day running of the PR press office in Spain and other markets across Europe. This will include BAU activity and bigger campaigns. * Working with the team to execute our go-to-market PR strategy for Monzo in future European markets. * Working on the PR activity for both Monzo Business and consumer product launches, shaping how we communicate our value and impact. * Having a deep understanding of how to scale and localise campaigns across multiple markets. * Managing reactive media inbounds as well as any crisis situations should they arise. * Driving high-impact PR and reputation-building campaigns in Spain and other expansion markets. * Collaborating cross-functionally with product, commercial, and operations teams to uncover and amplify compelling PR opportunities. * Building strong relationships with key media and journalists, while managing incoming press enquiries. * Using data and insights to inform and adapt stories in our international expansion efforts. * Supporting relationships with external PR agencies. * Staying ahead of industry and relevant policy trends and developments to inform strategy and maintain thought leadership. 🤩We’d love to hear from you if… * You have experience managing PR in Spain and across multiple European markets. * You can scale and localise PR activity across Europe. * You have a proven track record of securing impactful media coverage for a business audience. * You know how to work beyond traditional media e.g., podcasts, substacks, newsletters, content creation, social, influencers. * You have exceptional written and verbal communication skills. * You are fluent in Spanish and English. Additional European languages would be welcomed. * You have the ability to thrive in fast-paced, evolving environments. * You have demonstrated creativity and impact in delivering standout PR campaigns. * You have strong stakeholder management and cross-functional collaboration skills. * You have a genuine passion for Monzo’s mission and an excitement to help bring it to more customers around the world! 🙌What’s in it for you 💰 A salary range of €51,000 - €62,000 ➕Incentive Awards tied to your performance. 📍 This role will have a hybrid working model, based in our Barcelona or Madrid office 2 - 3 days a week, however, there may be opportunities to travel to Monzo’s head offices in London and Dublin from time to time. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 🏝 Annual Leave - 38 days including public holidays. 📚 €1,200 learning budget each year to use on books, training courses and conferences. 🏥 Private healthcare scheme. 💛 Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling. 🌈 The application journey has 3 key steps * Recruiter call * Interview with the Hiring Manager * Role Specific & Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. We’ll be sure to communicate this with you and keep you updated. #LI-ÉS1 ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ---------------------------------------------------------------------------------------------------------------------------------- 📍London | 💰£98,600 - £108,000 ➕ Incentive Awards tied to your performance ➕ Benefits | Hear from the team ✨ ⭐ Our Communications team We're looking for an experienced communications professional for a Senior Consumer PR Manager (12 month fixed term contract) role to lead Monzo's earned consumer communications programme in the UK. You'll identify the opportunities that matter most and develop earned communications that help more people discover, understand and trust Monzo. Working across Product, Marketing and Business teams, you'll bring products, customer insights and business priorities to life in ways that deliver real business impact. You'll build long-term communications plans while staying agile enough to respond to changing priorities, emerging opportunities and shifting timelines. Strong planning, judgement, adaptability and stakeholder management skills are essential to success in this role. While this role is focused on the UK, you'll also act as a trusted advisor to our European Communications team, sharing expertise and helping shape consumer communications as we grow internationally. We're excited by how communications is evolving. Whether it's AI, changing search behaviour, creators or emerging platforms, we're looking for someone who's curious about what's next and excited to experiment with new ways of reaching audiences. 🔑 You’ll play a key role by… * Developing and delivering Monzo's UK earned consumer communications strategy and roadmap, aligned to business priorities. * Partnering across Product, Marketing, Business and other cross-functional teams to shape plans early, identify opportunities, understand the wider stakeholder landscape and manage reputational considerations from the outset. * Leading communications around our products, data, customer insights and business priorities—creating earned stories through product launches, original insight, reactive opportunities and integrated campaigns. * Developing creative communications ideas internally and with agency partners, recognising that the best ideas don't always need a major campaign, a large budget, an agency brief or a business-driven moment. * Exercising strong editorial judgement and prioritising the work that will have the greatest impact. * Building relationships with journalists, creators and emerging platforms, continually evolving how we reach audiences. * Using data, AI and audience insight to uncover opportunities, improve the way we work and evolve our communications approach. * Acting as a trusted advisor to our European Communications team, sharing expertise and helping shape consumer communications across our expansion markets. * Contributing to the leadership and continuous improvement of the Communications team, helping raise the quality of work through open, constructive feedback and thoughtful challenge. 🤩We’d love to hear from you if… * You have significant experience leading consumer communications or PR for a consumer-facing business. * You have a track record of developing earned communications strategies that deliver measurable business outcomes. * You're an excellent planner who can build long-term programmes while adapting confidently as priorities, timelines and business needs evolve. * You combine strategic thinking with hands-on execution. * You combine creativity with strong commercial and reputational judgement, considering the wider stakeholder landscape and the long-term impact of your work. * You have excellent editorial judgement and know what makes people pay attention. * You influence confidently across teams and seniority levels, building trusted relationships across the business. * You're curious about how AI, changing search behaviour, creators and new media are reshaping communications, and embrace new tools and technology to improve efficiency and effectiveness. * You have exceptional written and verbal communication skills. 🙌 What’s in it for you 💰 £98,600 - £108,000 ➕ Incentive Awards tied to your performance 📍 This role is based in our London office, with a hybrid working approach ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! Read our full list of benefits. 🌈 The application journey has 4 key steps: * Phone call with recruiter * Initial call with hiring manager (30 mins) * Technical interview with Communications team (60 mins) * Stakeholder interview (30 min) This process should take around 3 - 4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. #LI-NZ1 ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊