
Zopa · Manchester
Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launch...
Our Story
Hello there. We’re Zopa.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
We are looking for a driven and detail-oriented KYC Financial Crime Specialist to join our fast-paced Financial Crime Operations team. This is a hands-on role at the heart of our fincrime function, where you will be responsible for protecting the bank from financial crime by conducting Enhanced Due Diligence (EDD), assessing transaction activity, and ensuring our onboarding and ongoing customer checks are completed.
The successful candidate will be comfortable managing a varied caseload at pace, making sound risk-based decisions, and leveraging AI-powered tools to work efficiently without compromising quality or compliance.
This is a hybrid role – the team works in the office 3 days a week.
Your working week will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will be required to work one day of the weekend every other week, remotely. If you work a day at the weekend, you will receive a day off during the week.
The role also requires several bank holidays to be worked a year, with any bank holidays worked given back as time in lieu.
Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new FCP Onboarding Specialist you'll join the Financial Crime Prevention team based in Copenhagen, working to make sure every private customer starts their Lunar journey the right way — compliantly, quickly, and with care. What will you do? * Assess and process consumer onboarding applications end-to-end, ensuring high-quality, compliant customer intake across every case you touch. * Conduct KYC and sanctions screening in line with applicable compliance requirements, verifying documentation and maintaining full data accuracy in our internal systems. * Handle customer contact via email, messages, and phone — making the onboarding experience feel smooth and professional from the very first interaction. * Collaborate closely with the broader FCP team to identify risks early and contribute to a culture of continuous improvement. * Help drive the team's performance — pushing for records in both volume and quality, without cutting corners on compliance. What are we looking for in you? * 2+ years of experience in KYC, AML, or customer onboarding — ideally from a financial institution or regulated fintech. * Fluency in Danish and English, both written and spoken. * A structured way of working and a solid understanding of risk — you notice the details others miss. * Comfortable working with autonomy in a fast-paced environment, balancing speed with quality. * A team-first mindset — you're motivated by collective wins and hold yourself to a high standard. What you get (aka. Benefits and perks) * We're a team that builds together, thinks together, and moves together. Showing up is part of how we work. * State of the art equipment. The newest computer, monitor, mouse, and keyboard. We want you to do your best work without anything slowing you down. * Pension, health insurance, and enhanced parental leave. From your financial future to your family moments. We've got you covered. Are you ready to join the journey? Apply now and let’s find out more! While you hold on tight for us to get back to you, curious to see what we’re up to? Follow us on LinkedIn for business announcements and releases 📢, check out our Instagram for an inside scoop on what it’s like to work here 📸, and visit our blog for the latest tech and product insights! 📱🫰 Depending on the regulations in the country you will be employed, we will ask to see or obtain information about your criminal record.
Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new FCP Onboarding Specialist you'll join the Financial Crime Prevention team based in Copenhagen, working to make sure every business customer starts their Lunar journey the right way — compliantly, quickly, and with care. What will you do? * Own the end-to-end onboarding process for new business customers, keeping it smooth, compliant, and efficient from first contact to approval. * Apply your KYC and AML expertise to assess and mitigate risk without letting it slow things down — quality and speed matter equally here. * Handle complex cases independently using our custom-built case management system, making sound judgements under pressure. * Collaborate closely with the broader FCP teams to ensure our processes meet regulatory requirements and hold up to scrutiny. * Act as a knowledge partner for junior colleagues and contribute actively to improving workflows, automation efforts, and team performance. What are we looking for in you? * 2+ years of experience in KYC, AML, or business customer onboarding — ideally from a regulated financial institution or fintech. * Fluency in Danish and English, both written and spoken. * A structured, detail-oriented way of working and a strong sense of risk awareness. * Comfortable working with autonomy in a fast-paced environment where the goalposts move and priorities shift. * A collaborative mindset — you take pride in your own output and actively help the people around you raise theirs. What you get (aka. Benefits and perks) * We're a team that builds together, thinks together, and moves together. Showing up is part of how we work. * State of the art equipment. The newest computer, monitor, mouse, and keyboard. We want you to do your best work without anything slowing you down. * Pension, health insurance, and enhanced parental leave. From your financial future to your family moments. We've got you covered. Are you ready to join the journey? Apply now and let’s find out more! While you hold on tight for us to get back to you, curious to see what we’re up to? Follow us on LinkedIn for business announcements and releases 📢, check out our Instagram for an inside scoop on what it’s like to work here 📸, and visit our blog for the latest tech and product insights! 📱🫰 Depending on the regulations in the country where you will be employed, we will ask to see or obtain information about your criminal record.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Stripe is seeking a highly experienced and strategic Chief Compliance Officer (CCO) to lead our regulatory compliance, financial crimes and enterprise risk officers and program across Asia-Pacific. This role reports to the Global Head of Compliance Officers & MLROs and sits within the Financial Crime, Compliance & Risk Oversight (FinCRO) organization. You will also serve as the formal CCO for Stripe's Singapore-regulated entity. You will be the principal decision-maker and strategic lead on regulatory compliance, financial crime and enterprise risk management for APAC, serving a critical role in ensuring Stripe's continued safe growth in the region. You will be the public face of the compliance team across APAC and a primary point of contact with regulators, financial partners, and internal stakeholders. The ideal candidate will have deep subject matter expertise in regulatory compliance, financial crimes and ERM across APAC markets, and a proven track record building and evolving tech-forward compliance programs in a regulated financial services or payments environment. KEY RESPONSIBILITIES: Strategic Leadership: Develop and implement a robust and scalable compliance strategy for APAC, aligning with global FinCRO objectives and business goals. Drive a culture of compliance and sound regulatory risk management across the region as Stripe expands its product offerings in existing markets and enters new ones. AML/Financial Crimes Program Oversight: Own and enhance the regional AML, counter-terrorist financing, sanctions, and anti-bribery and corruption (ABC) programs for APAC, working closely with AML Officers in the region. While this role does not carry a BSAO designation, you will provide strategic direction and oversight to the BSAOs and AML Officers operating across APAC jurisdictions, ensuring programs are designed to efficiently and effectively prevent, detect, and report financial crime. Regulatory Management: Serve as the primary point of contact for financial regulators across APAC and an ambassador to the industry in the region. Lead regulatory engagement including license applications, new regulatory consultations, and ongoing supervisory relationships. Engage with regulatory bodies on Stripe's behalf and serve as a thought leader for technology-focused compliance solutions. Partner and Relationship Management: Build and maintain strong, collaborative relationships with key financial partners, including banks, payment networks, and other third-party providers. Serve as the senior compliance point of contact for partner inquiries, audits, and ongoing operational alignment across the region. Advisory and Consultation: Ensure Stripe's global regulatory compliance, financial crimes and ERM frameworks, policies, and controls (e.g., KYC, transaction monitoring, regulatory reporting, risk assessment, training, testing) are fit for purpose for local requirements across APAC. Monitor product launches and business model changes to ensure regional compliance programs reflect new developments, including timely regulatory notifications. Provide expert guidance to business stakeholders on market expansion, product development, and operational changes to ensure compliance by design. Governance and Reporting: Oversee drafting and implementation of local policies, procedures, and internal controls to ensure licensing commitments and legal conditions are met. Manage production of regulatory compliance performance reports for APAC management and Boards. Oversee timely preparation and submission of regulatory filings and reports. Audit and Issue Management: Lead responses to audits and regulatory assessments. Own remediation of findings and develop corrective action plans in partnership with relevant business owners. Team Management: Lead, mentor, and inspire a high-performing team of compliance and financial crimes professionals across APAC. Hire and develop compliance talent in APAC markets. Foster a culture of compliance, collaboration, and continuous improvement across a geographically distributed team. QUALIFICATIONS: Experience: 12+ years of experience in compliance and financial crime, with significant focus on financial services, fintech, or payments, including direct experience in a senior compliance role in APAC. Leadership: Extensive people management experience, including leading geographically dispersed teams through organizational and regulatory change. Regulatory Knowledge: Deep and current knowledge of regulatory compliance and AML/financial crime requirements across key APAC markets, with particular expertise in Singapore (MAS) and Australia. Regulatory Engagement: Demonstrated experience interacting directly with financial regulators in APAC, including managing supervisory relationships, license applications, and regulatory change processes. Communication: Exceptional communication skills, with the ability to articulate complex regulatory concepts to both technical and non-technical audiences, and to represent Stripe externally with credibility and authority. Strategic Mindset: Ability to think strategically and translate complex regulatory requirements into practical, scalable business solutions in a fast-moving environment. Problem-Solving: Strong analytical and problem-solving skills, with a data-driven approach to decision-making and a comfort operating in ambiguity. NICE TO HAVES: Certifications: CAMS (Certified Anti-Money Laundering Specialist) or other relevant professional certifications are a plus. Experience working in a global, matrixed organization spanning multiple regulatory regimes. Proficiency in an APAC regional language to support local regulatory and stakeholder engagement. Note: This role has been identified as a Senior Manager of Stripe SG under the Guidelines on Individual Accountability and Conduct, issued by the Monetary Authority of Singapore. SPSPL must therefore be satisfied on reasonable grounds that the role holder complies with the fitness and probity standards. Applicants agree to permit SPSPL (or its agents) to conduct due diligence as necessary to satisfy itself on reasonable grounds that you comply with the fitness and probity standards.