
RWS · Mexico City
We are looking for AI Data Specialists to support the improvement of AI-generated content in Spanish MX. Job Type: Freelance Location: Work from home Work Sch...
We are looking for AI Data Specialists to support the improvement of AI-generated content in Spanish MX.
Job Type: Freelance
Location: Work from home
Work Schedule: Part-time - 10+ hours per week. Flexible - work whenever you want.
Start Date: Immediately
Rate: 7 USD per hour (rates vary per country. If you are based elsewhere, the rates will be different)
Help Shape the Future of AI
Are you a student, recent graduate, stay-at-home parent, gig worker, or professional seeking flexible remote work? Are you interested in shaping the development and safety of today’s AI models?
What You’ll Do
The role involves performing diverse data-related tasks, including:
What We Offer
We are looking for Speech AI Evaluation Specialist to support the improvement of AI-generated content in Spanish (LATAM). Job Type: Freelance Location: work from home Work Schedule: Part-time - 10+ hours per week. Flexible - work whenever you want. Start Date: Immediately Duration: TBC Rate: 7 USD per hour Help Shape the Future of AI Are you a student, recent graduate, stay-at-home parent, gig worker, or professional seeking flexible remote work? Are you interested in shaping the development and safety of today’s AI models? What You’ll Do Participate in short voice conversations with AI models using a designated platform. Follow provided scenarios and prompts during interactions. Evaluate AI responses based on factors such as relevance, accuracy, clarity, and overall quality. Provide objective ratings and feedback according to project guidelines. Complete assigned tasks within established quality and productivity expectations. What we’re looking for: Native-level fluency in Spanish English Proficiency: Fluent or advanced proficiency in English (levels B2–C2) AI & Data Capabilities (Preferred): Experience in one or more of the following areas: machine learning tasks, data collection and preprocessing, data evaluation and quality assurance, and data annotation and labeling. What We Offer Flexible schedule Opportunity to earn extra income Timely payments The job is ideal for students, part-timers, or stay-at-home parents #LI-PR15
Description What We’re Looking For: As a Managed Services Specialist, you will be responsible for executing platform configuration requests to support our customers in getting the most value from our platform. This is an execution-focused role, ideal for someone eager to develop expertise in data structuring, platform workflows, and customer success operations. What You'll Do: - Configure and manage dashboard setups, search creation, alert management, and other platform requests. - Execute standard Managed Services tasks with increasing independence. - Ensure high-quality data structuring to improve platform accuracy and efficiency. - Collaborate closely with Customer Success (CS) and Premium Support teams to address customer needs via a ticketing system. - Learn and apply best practices in data organisation and customer workflows. - Work under guidance from senior team members, progressively developing technical expertise and problem-solving skills. What You'll Bring: - 2+ years of experience in a Customer Success, Managed Services, SaaS Support, or similar role. - Excellent written and verbal communication skills in English and Spanish - Strong attention to detail and ability to follow structured processes. - Interest in solving customer challenges or requests within the capabilities of our product suite. - Ability to collaborate with internal teams and work efficiently in a structured environment. - Proactive mindset with a willingness to learn and adapt. Basic familiarity with SaaS platforms, digital tools, or ticketing systems is a plus. Preferred Qualifications: - Prior experience in a Managed Services environment within a SaaS business. - Knowledge of data operations, integrations, or reporting workflows. - Familiarity with project management tools (e.g., Asana, Jira, Trello). - Basic technical knowledge (APIs, databases, data formats) is a plus. What We Offer: - Enjoy flexible paid time off options for enhanced work-life balance - Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage - Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. - Energetic work environment with a hybrid work style, providing the balance you need - Benefit from our family leave program, which grows with your tenure at Meltwater. - Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work : V & A Waterfront, 3 Dock Rd., 8001 Cape Town Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world. We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role overview: Given our exciting and progressive growth plans, we are looking for an exceptional Spanish Speaking - Customer Onboarding Specialist to join our global business at this time of rapid expansion. Reporting into Professional Services Team Lead and working closely with our Business Development and Account Management Teams, you will be accountable for ensuring a quality efficient build and accuracy of data migrated for all our Partners coming onto the Fresha Ecosystem through Inbound & Outbound channels. This is a great opportunity for someone looking to work in a fast-paced and ever-changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact. **important to know - Please note we have a strong and set start date for March 2nd 2026 based out of our office in Makati.