Tech Operations Associate, New Grad (Mexico)

Stripe

WHO WE ARE ABOUT STRIPE At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. ABOUT BRIDGE OPERATIONS AND THE TEAM As Stripe's user base and global footprint grow dramatically, especially as crypto and stablecoins fundamentally change the way money is transferred, Stripe acquired Bridge to leverage its stablecoin infrastructure for global payments. Stablecoins facilitate faster, cheaper, and more efficient transactions than traditional methods, which creates unique compliance challenges. The Bridge Operations strategy provides operational leverage and expands Stripe's portfolio of operational capabilities to support the scaled needs in this rapidly evolving space. This role will be part of the KYC and KYB Team within the Risk Ops organization in Bridge Operations that is accountable for performing KYC and KYB reviews during onboarding and periodic review. WHAT YOU'LL DO We're looking for someone who is passionate about fighting risks and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for spearheading the organization's KYC and KYB compliance efforts within the Mexican market. The right candidate for this role will have experience in KYC and KYB compliance, preferably within the fintech or e-commerce space. RESPONSIBILITIES • Conduct thorough Know Your Customer (KYC) reviews during the onboarding of new users, ensuring the authenticity and accuracy of all customer documentation in compliance with Mexico's regulatory requirements. • Demonstrate a deep understanding of KYC, KYB, and anti-money laundering (AML) regulations specific to the Mexico financial services industry, and apply this knowledge to your daily analyses. • Exercise sound judgment to evaluate complex customer information, make informed decisions on the legitimacy of documentation provided, and determine the appropriate risk profile for each customer. • Handle high-complexity KYC and KYB-related assignments and tasks with a sense of urgency, while promptly resolving incoming requests from internal teams, financial partners, and other external parties. • Adhere closely to process documentation and draft clear, concise investigative summaries and analyses, including the preparation of regulatory reports for submission to the relevant authorities. • Actively participate in building a new team and operational culture focused on robust KYC and compliance practices within the organization. • Leverage your expertise in KYC, KYB, and AML to identify and escalate any suspicious customer activity or high-risk profiles to the compliance team for further investigation and action. • Collaborate cross-functionally with teams such as compliance and fraud to share information and insights that contribute to the overall risk management and mitigation efforts within the Mexican market. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS • Bilingual in English: Excellent conversational, written, and reading skills. • Professional experience: 2+ years of experience in risk or any type of customer-facing roles within a fast-paced environment. • Resilience and adaptability: Proven ability to thrive in evolving environments, remain composed under pressure, and confidently navigate ambiguity. • Structured mindset: A logical, disciplined approach to problem-solving with a relentless focus on accuracy and attention to detail. • Proactive problem-solver: A self-starter capable of working independently to analyze complex data and make sound, defensible investigative decisions. • Process improvement: The ability to identify operational gaps and proactively implement solutions to enhance workflow efficiency. • Effective communication: Strong written, verbal, and interpersonal skills to clearly articulate findings and recommendations to internal teams and financial partners. • In-office presence: Full availability to work 100% on-site at our office in Reforma, CDMX. PREFERRED QUALIFICATIONS • Startup and tech background: Experience navigating the unique pace and scale of a technology-driven company. • Industry expertise: Deep knowledge of the payments landscape and the fintech industry. • Specialized domain knowledge: A technical background in KYC, KYB, Risk, or Financial Crimes (FC). • Operational agility: Prior experience working within a queue.

Yubico

MEET YUBICO Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. Publicly traded on Nasdaq Stockholm with headquarters in Sweden, the US, and Singapore, we protect everyone from everyday consumers to global enterprises with modern, phishing-resistant authentication. Why Join Our Mission? At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity, pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: * Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. * Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. * One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program, offering free open-source repositories, libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. At Yubico, we offer: Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority. Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico which all employees are welcome to join. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here). Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico Page on LinkedIn and our awards here.   The Role: Yubico is looking for an experienced, highly driven and resourceful Deal Desk Associate that will be responsible for deal support to our Global Sales team. Our primary focus is assisting Sales in the deal cycle from quote to booking; we are passionate about how Deal Desk can help the sales team be more strategic and efficient. This role will work with cross-functional teams such as Sales, Legal, Finance, Order Management and Product. You must be a detail-oriented self-starter who enjoys working in a fast-paced organization with users from all levels of the company. You must be able to provide sound business insight for building operational excellence as well as have a good understanding of sales cycles, complex hardware and software deal structures, and the complexities of global transactions and hardware fulfillment. At Yubico, we work closely as a team, value respect and humility and are always willing to pitch in and help other members of the team. We are looking for someone who is passionate about Deal Desk, enjoys working closely with Sales, embraces challenges, and possesses the emotional smarts to tackle them.   Tasks & Responsibilities: * Partner with Sales to ensure all deals are well-structured, aligned with Yubico's commercial policies, and validated for efficient downstream processing * Manage and process US Channel Purchase Orders (POs), ensuring accuracy between partner documentation and internal systems * Execute Channel Stocking Orders, facilitating inventory availability for key distributors and resellers * Serve as a central support hub for the sales-side booking and fulfillment lifecycle within Salesforce, coordinating as needed with order entry, supply chain, and billing teams * Identify and report system bugs or process inefficiencies by submitting and tracking Jira tickets through the Sales Operations team * Provide critical support during high-volume periods, including maintaining availability for extended hours during End of Quarter (EOQ) and End of Year (EOY) cycles * Demonstrate high levels of self-sufficiency and resourcefulness by interpreting complex documentation to complete tasks with speed and precision. Basic Qualifications: * Proven experience applying or implementing Deal Desk best practices within a fast-paced environment * At least 1 year of professional experience in tech or enterprise software sales support, sales operations, or a related enablement capacity * Flexibility to support global operations across various time zones and adapt to fluctuating schedules as business needs dictate * Hands-on proficiency with Salesforce (SFDC) and a strong understanding of maintaining data integrity across integrated business systems   Our U. S. benefits are designed for your overall well-being:   Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family. Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting. Wellness reimbursement. We offer $1,200.00 in wellness earnings (prorated based on start date) that you can use on your gym membership, a massage, or your favorite online fitness classes. This is a taxable benefit if you choose to participate. Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program.  Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year. Paid parental leave. We love welcoming new family members to our YubiTeam! All parents receive 8 weeks of paid leave. Birthing parents receive an additional 8 weeks of paid leave (16 weeks total).  Commuter Benefits. If you need to commute to the office, we offer commuter benefits.  Strong mission & company values. We’re a global team on a global mission to make the internet more secure for everyone. We believe that every person’s work matters. That you should always be nice, stay humble, and have fun, and never take yourself too seriously.     Yubico offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work. This role has the annual salary range as defined below for a salary pay range for a candidate located in the San Francisco Bay Area. For roles that are filled in other locations, the compensation range will be based on data provided by the Radford McLagan Compensation Database from Aon. Final compensation is also based on a number of factors including, but not limited to, job-related knowledge, skills, and experience. Salary Pay Range $23—$27 USD We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer.   Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.   Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.   As part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.

Legora AB

About Us Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. We lean in: ownership over titles, outcomes over intentions. We fight for excellence: high standards, direct, ego-free feedback. We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. The Role This role sits at the intersection of law, technology, and product—supporting SMB clients across EMEA. You’ll help lean legal teams (often without large innovation/ops functions) adopt and scale Legora in a way that delivers real outcomes quickly. You’ll work closely with Legal Engineers, Customer Success, Product, and Go-To-Market to help clients move from first value to repeatable workflows—while feeding what you learn back into how the product evolves. What you’ll be doing Support SMB client onboarding, pilots, and adoption across EMEA—helping clients get to value quickly and confidently. Configure and run standard use cases end-to-end using templates (e.g. contract review, document analysis, drafting workflows), then refine based on user feedback. Deliver clear, tailored demos and training to different audiences—from day-to-day users to decision-makers—focusing on why each feature matters, not just how it works. Capture user insights and translate them into actionable product feedback, helping shape improvements that make the platform more scalable and intuitive. Document best practices and contribute to playbooks so we can deliver consistently excellent outcomes across a growing SMB client base. Own discrete workstreams on wider client programmes, managing timelines, dependencies, and stakeholder expectations with increasing autonomy. Who you are You’ll thrive in this role if you’re curious, structured, and comfortable operating in ambiguity—while still delivering high-quality outcomes. Exposure to and interest in law: you’ve completed an LLB (2:1) or equivalent, with some legal work experience (e.g. paralegal, trainee, intern, in-house placement). Experience level: 0–2 years. Tech-curious and product-minded: you don’t need to code, but you enjoy experimenting with AI tools, learning product features quickly, and iterating on workflows (including basic prompt engineering). Strong communicator: you can translate between lawyers and technologists clearly and confidently, adapting your style to the room. Analytical and detail-oriented: you can evaluate outputs, spot issues, and propose pragmatic improvements. Proactive and reliable: you follow through, manage expectations, and know when to escalate risks or blockers. Comfortable with SMB dynamics: you understand that SMB clients value speed-to-impact, clarity, and practical guidance over long change programmes. What success looks like (Associate level) You execute defined client deliverables with growing autonomy, supporting multiple pilots simultaneously. You independently configure standard use cases using templates, explain the setup to users, and capture feedback in crisp notes. You deliver strong demos (especially to existing clients on new features), and follow up with clear summaries and next steps. You manage specific workstreams on broader programmes—owners, dependencies, deadlines—adjusting quickly when constraints change. You build trust with stakeholders through responsiveness, clarity, and reliable delivery. You can speak credibly about how AI is impacting legal work, and connect those implications to Legora’s capabilities. A few more things Legora is fast-growing, and this is a role with real autonomy and responsibility. If you’re excited by building from first principles, learning quickly, and helping SMB legal teams transform how they work—this is the moment. Ready to join us in building the intelligent future of law? Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.