Enterprise Solutions Engineer - Mexico

ElevenLabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams. As a Solutions Engineer, you can expect to: * Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. * Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. * Craft compelling technical demonstrations that clearly communicate our product's value proposition. * Create technical enablement resources that amplify our sales team's effectiveness and technical fluency. * Build self-service tools and documentation that empower customers to implement solutions independently. * Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real! REQUIREMENTS We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you: * Are passionate about AI, technology and ElevenLabs products. * Enjoy working directly with customers, iterating on solutions and providing tailored support * Have a talent for identifying patterns that can be standardized and scaled. * Have strong empathy for customers, sales and product teams. * Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions * Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity * Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns. * Excellent communication skills with the ability to adapt messaging to different audiences. LOCATION This role is remote and located in Mexico. #LI-Remote

Roboyo

Roboyo AI is a category shaper in Applied AI and Agentic Automation. We help leading enterprises move from automation projects and AI experiments into governed, production-grade systems that execute real work across workflows, processes, products and services.  Our heritage is in scaled enterprise automation; our future is Applied AI and Agentic Automation: autonomous agents, AI engineering squads, process orchestration, data and knowledge foundations, and human-in-the-loop governance embedded deeply into how our clients operate.  We are not here to sell AI theatre. We are here to turn AI into working systems, measurable outcomes and repeatable transformation programs.    About the role As a Senior Automation Engineer, you will start establishing yourself in RoboyoAI Consulting or technology services. You will be responsible for leading project workstreams and managing the delivery of our solutions for our clients.    In this role, you already have an understanding of your specific area of focus, and you are able to apply that knowledge to develop innovative solutions that address complex business problems. You will be responsible for managing the entire project lifecycle.    You will be able to lead projects independently or work as part of a team on larger programs. In addition, you will be responsible for managing client relationships and being the primary point of contact for all project-related activities. You should be able to build and maintain strong relationships with clients and be able to collaborate effectively with other stakeholders, including project teams, subject-matter experts, and business users. You should also have a solid understanding of industry trends and emerging technologies, and be able to provide thought leadership to clients and internal teams.    Automation Engineers are focused on developing intelligent Automation solutions, e.g., RPA, IDP, Test Automation, BPM (especially workflow and/or process orchestration), and Conv. AI. Experience in software development (Java, Python, as well as VB.NET)  General: Responsibilities and tasks for this role   * Lead project workstreams, managing the project scope, budget, and timeline  * Analyze data and information, and make recommendations to clients  * Collaborate with other members of the automation team to deliver solutions that address client needs, including intelligent data extraction use cases leveraging UiPath IXP  * Stay up to date on industry trends and best practices, and continuously improve consulting service offerings  * Develop and maintain strong relationships with clients, serving as a trusted advisor to clients   Must-have qualifications & competencies  * Minimum of 3 years of hands-on experience with UiPath, including practical experience with UiPath IXP (Intelligent Xtraction and Processing) — converting unstructured and semi-structured data such as emails, contracts, and invoices into structured data for automation   * Strong track record of project management and data analysis  * Knowledgeable in at least one area of consulting, such as strategy, transformation, digitization, or technology  * Excellent analytical and problem-solving skills, with the ability to think strategically and creatively  * Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships  Nice to have qualifications & competencies  * AI experience  * Power platform experience  Join a market-leading firm in one of the fastest-growing industries to pioneer the next generation of automated technologies  What we offer * Tailored development plan with career coaching * Regular feedback – we value your opinion, and we appreciate new ideas * International career and project opportunities * Deepen your working knowledge of intelligent automation through our structured training courses * Immerse yourself in an exciting, positive, and creative atmosphere and generate novel solutions to some of our client's most complex challenges * Work in different international and cross-cultural teams for each project Benefits * 100% payroll + benefits by law * Work from home * 30-day Christmas bonus * 16 vacation days * 1 economic day a year * Grocery coupons * Savings fund * Home office stipend * Major medical insurance * Life insurance * Training & certifications   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Privacy Notice: By applying, you consent to the processing of your personal data for recruitment purposes in line with our Privacy Policy: https://roboyo.global/data-privacy/

Elastic

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Principal Sales Engineer at Elastic you will serve as a technical authority and trusted advisor to our Strategic Enterprise sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful Sales Engineer at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. WHAT YOU WILL BE DOING: * Serving as the technical point of contact for your accounts and account managers in your assigned territory. * Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs. * Creating and owning value based relationships at all levels in customer organizations. * Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win. * Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences. * Advising the sales team on effective ways of positioning Elastic products, solutions and services. * Onboarding, educating and enabling our partners, and supporting them in sales cycles. * Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs. * Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams. * Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic. WHAT YOU BRING ALONG: * A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust. * A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies. * A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships. * A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors. * An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern? * The ability to inspire groups, both large and small. * A willingness to travel 30% within region, as well as occasionally internationally. WHY ELASTIC? “Once I started, I was blown away to realize, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search.” Director of Product, Elastic. WHY THIS TEAM? “We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.” VP WW Solution Architecture, Elastic ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. * Competitive pay based on the work you do here and not your previous salary * Health coverage for you and your family in many locations * Ability to craft your calendar with flexible locations and schedules for many roles * Generous number of vacation days each year * Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service * Up to 40 hours each year to use toward volunteer projects you love * Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.