Sales Development Representative, Intelligence (Miami)

Sales Development Representative, Pro (Miami)

Crexi

ABOUT CREXI Crexi is reimagining commercial real estate with an AI-powered platform built to deliver smarter, more efficient solutions at every stage of the deal lifecycle. From real-time data and market insights generated by Crexi Intelligence, to targeted property marketing and seamless deal management through Crexi PRO, and a transparent, time-bound bidding experience with Crexi Auction— Crexi enables users to evaluate opportunities, maximize exposure, and close with speed and confidence. To date, Crexi has facilitated over $1 trillion in transactions, 8.6 billion square feet leased, and supports a growing community of more than 2 million monthly active users.  Crexi’s mission is to catalyze the next generation of commercial real estate through three core pillars: Access, Innovation, and Connection. Crexi’s platform democratizes CRE by providing unprecedented access to market insights and opportunities, accelerates CRE dealmaking with purpose-built technology that enhances speed and transparency; and empowers CRE professionals with a centralized platform designed for real-time collaboration and success. About This Role A Sales Development Representative (SDR), Pro Sales is responsible for generating a qualified pipeline of leads and opportunities for the Pro Sales Account Executive team. The role focuses on outbound prospecting, identifying and engaging commercial real estate brokers and owners who match Crexi’s ideal customer profile, and converting those initial touches into booked meetings and qualified opportunities that drive new paid subscription revenue.  What You’ll Do * Runs high-volume outbound prospecting — cold calls, emails, and social touches — to engage commercial real estate brokers and owners matching Crexi’s ideal customer profile. * Books qualified meetings and introductory calls between prospective customers and Pro Sales Account Executives. * Qualifies inbound and outbound leads, verifying fit and readiness before handing off to the AE team. * Manages and maintains an accurate, up-to-date pipeline in Salesforce, ensuring all prospecting activity and outcomes are logged in real time. * Uses Outreach and AI-assisted tools (email drafting, call prep, prospect research) to increase outbound volume and personalization. * Maintains expert-level knowledge of Crexi’s Pro product value proposition and competitive landscape, and helps peers sharpen their messaging in team discussions and call reviews. * Collaborates with the SDR team and SDR Manager to share market signals, refine messaging, and improve prospecting sequences. * Shares customer and market feedback with internal teams to help refine Crexi’s go-to-market approach. * Performs other duties as assigned.  Qualifications: * Bachelor’s degree preferred, or equivalent experience in a sales or customer-facing organization. * 1–2 years of experience in sales, lead generation, or a customer-facing role, with a track record of meeting or exceeding activity targets. * Demonstrated cold-calling experience and comfort with high-volume outbound (required). * Hands-on experience with Salesforce and a sales engagement platform (Outreach, Salesloft, or similar) preferred. * Commercial real estate background or exposure preferred, not required.    Who You Are * Strong verbal and written communication skills, with the ability to engage and qualify prospects quickly over phone and email. * Disciplined outbound work ethic with a track record of consistently exceeding activity and pipeline targets. * Intermediate to advanced proficiency with Salesforce, Outreach, Microsoft Suite, Outlook, Zoom, and RingCentral. * Comfort using AI-assisted tools for call prep, email drafting, and prospect research to increase efficiency and personalization. * Positive, team-first attitude with a willingness to receive and apply constructive feedback. * Proven, creative problem-solving approach with the ability to adapt messaging and tactics based on response data. * Curiosity and interest in developing as a sales professional with a long-term growth mindset. * Commercial real estate exposure or interest is a plus. The anticipated base salary range for candidates is $65,000 to $75,000 a year with eligibility for generous commissions, equity, and healthcare insurance. . The final salary offered to a successful candidate will depend on several factors, which may include, but are not limited to, the type and length of experience applicable to the role and within the industry within the industry, education, geographic location, etc. Commercial Real Estate Exchange, Inc ("Crexi") is a multi-state employer, and this salary range may not reflect positions that work in other states.  Crexi is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Crexi will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Manager, Sales Development

Crexi

ABOUT CREXI Crexi is reimagining commercial real estate with an AI-powered platform built to deliver smarter, more efficient solutions at every stage of the deal lifecycle. From real-time data and market insights generated by Crexi Intelligence, to targeted property marketing and seamless deal management through Crexi PRO, and a transparent, time-bound bidding experience with Crexi Auction— Crexi enables users to evaluate opportunities, maximize exposure, and close with speed and confidence. To date, Crexi has facilitated over $1 trillion in transactions, 8.6 billion square feet leased, and supports a growing community of more than 2 million monthly active users.  Crexi’s mission is to catalyze the next generation of commercial real estate through three core pillars: Access, Innovation, and Connection. Crexi’s platform democratizes CRE by providing unprecedented access to market insights and opportunities, accelerates CRE dealmaking with purpose-built technology that enhances speed and transparency; and empowers CRE professionals with a centralized platform designed for real-time collaboration and success.   About This Role:   As the Manager, Sales Development, you will build, coach, and scale a high-performing team of Sales Development Representatives. You will be an impactful part of the revenue function by contributing to coaching playbooks, refining KPIs, partnering with Account Executives, Sales Leaders, and Revenue Operations to ensure SDRs consistently deliver quality pipeline into the broader sales funnel. This is a people-management and operations execution role that requires strong sales DNA, data-driven decision making, and a passion for developing talent.   What You’ll Do   People Development * Onboard, train, and coach SDRs to achieve individual and team goals. * Communicate clear expectations and development plans for team members. * Conduct regular 1:1s, engagement reviews, and skills development sessions. Operations Execution * Build and scale the SDR playbook — outbound frameworks, messaging, objection handling, qualification frameworks, etc. * Set clear weekly/monthly KPIs (activities, conversions, pipeline contribution, meetings set). * Monitor team performance metrics and adjust tactics to improve pipeline quality and velocity. Cross-Functional Alignment * Align with Account Executives and Sales Leadership to continuously improve handoff conversion and pipeline quality. * Work with Revenue Operations to refine data, tooling (CRM, cadence tools), and reporting. Operational Excellence * Analyze performance trends and report insights to Sales Leadership. * Champion scalable processes around CRM hygiene, forecasting SDR outcomes, and ramp efficiency. * Lead weekly team meetings and pipeline reviews.   Who You Are   Experience & Skills * Six or more years of experience in sales or sales development, with a minimum of 3 years in a people management role. * Proven track record of building or scaling SDR teams in a SaaS or technology-driven environment (experience in CRE tech a strong plus). * Strong understanding of outbound prospecting playbooks – cold calling, email sequences, social selling, and qualification methodologies. * Data-oriented leader: metrics, dashboards, and forecasts inform decisions and coaching. * General understanding of CRE demand audience a plus (Appraisers, Lenders, Principals, etc) * Ability to manage influence through persuasion, negotiation, and consensus-building * Proven ability to drive the sales process from plan to close * Ability to articulate the distinct aspects of products and services Management Attributes * Strong coaching and training focus with a passion for team growth. * Excellent written and verbal communicator. * Ability to influence and collaborate across Sales, Marketing, and Operations. * High-energy, coachable, and thrives in a fast-paced startup environment.   Why Crexi?   * Rapidly growing startup with a dynamic work environment * Flexible team structure with the ability to progress in career * Health, Dental, and Vision insurance * Collaborative culture and numerous team activities       Crexi is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Crexi will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Hybrid Development Representative

Toast

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Hybrid Development Representative (HDR) role is the foundational entry point into our high-performing sales organization, designed specifically to develop the next generation of Account Executives. This is not a static job - it is a dedicated, supportive launchpad and structured path for your professional sales career. We invest in HDRs with the clear expectation that high performers will advance through our specialized sales program, Toast Sales Academy, and become future full-cycle Account Executives.   The Journey of a High Performer: HDR → All Bound Sales Development role → Account Executive (AE) The Timeline of a High Performer: 12-18 months, training to become an Account Executive    What you'll do (Responsibilities): As a Hybrid Development Representative (HDR), you serve as the critical first step in our sales pipeline, responsible for building and qualifying the opportunities that drive our growth. You will execute high-volume outreach to a mix of prospective businesses with the strategic goal of determining mutual fit for our all-in-one digital platform, ensuring Account Executives receive high-quality engagements ready for closing. * Complete at least 100 high-quality outreach activities daily (warm/cold calls, emails, and social touch points). * Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our all-in-one digital platform. * Schedule meetings for qualified prospects, ensuring a seamless handoff to the appropriate Account Executive. * Learn and execute on various inbound and outbound outreach methods to prepare for specialization into an All-Bound Sales Development Role with the ultimate goal of developing into an Account Executive.   What you'll need to thrive (Requirements): * Career Ambition: Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role. * Proven Drive and Refusal to Fail: Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection. * Growth Mindset: Actively seeks and immediately applies feedback, while proactively self-assessing performance to identify and vocalize specific areas for growth and development. * High Self-Accountability: Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution. * High Customer Empathy and Resilience: Demonstrated ability to handle rejection and objections with professionalism while driving positive outcomes for prospective customers. * Aptitude for Critical Thinking: Naturally curious, resourceful, and thrives on quickly processing new information to solve complex problems and qualify prospective customers. * Exceptional Communication Skills: Clear, professional, and persuasive communicator across high-volume calls and written outreach (email/social). * Strong Organizational Skills: Meticulous attention to detail and ability to manage time effectively to balance 100+ daily outreach activities.   What will help you stand out (Nonessential Skills/Nice to Haves): * Previous Sales or Sales Internship experience * Experience participating in Collegiate Sales Competitions * Direct experience working in the hospitality or retail industries   AI at Toast At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.   Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.. The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $75,000—$120,000 USD Zone B $65,000—$104,000 USD Zone C $59,000—$94,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.