Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million
hosts who have welcomed over 2 b...
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million
hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique
stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The community you will join:
Airbnb is seeking a Sales Operations intern to join the Supply team based in Milan for a 12-month internship.
The Supply Team at Airbnb works at the heart of the platform, driving host acquisition, retention, and growth across Italy and
Southeast Europe. We are the engine behind expanding and optimizing Airbnb's host ecosystem — connecting people with unique spaces
and enabling hosts to thrive through data-driven strategies, compelling outreach, and community engagement.
We are looking for a proactive, analytically minded intern who is passionate about the travel and hospitality industry and eager
to contribute to real business impact. You'll thrive in a fast-paced, collaborative environment and bring fresh energy and
curiosity to everything you do.
The difference you will make:
Supporting the development of compelling sales pitches, narratives, and outreach scripts that effectively communicate Airbnb's
value proposition to prospective hosts
Partnering with the Sales Team to track key metrics and KPIs, generate performance reports, and surface actionable insights
that help refine strategies and hit growth targets
Learning from experienced team members how to craft and manage host communication campaigns, including email templates and
educational resources that empower hosts to optimize their listings
Supporting the coordination of virtual webinars and in-person events designed to engage the host community and drive platform
adoption
Contributing to ad-hoc cross-functional projects, bringing curiosity, flexibility, and a problem-solving attitude to a variety
of business challenges as they evolve
The intern experience:
As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our
incredible employee community will strive to be superhosts to you during the summer. We provide the support, mentorship, fun, and
real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes
connection, belonging, and travel. You can expect to:
Collaborate with multiple team members to achieve project milestones
Communicate with stakeholders across different teams to provide project updates
Seek and provide feedback throughout the internship
Actively participate in and contribute to the Supply team and broader Airbnb community
Your expertise:
A recent graduate interested in completing a 12-month internship placement
Fluency in English and Italian is required
Strong organizational and time management skills, with the ability to juggle multiple tasks and priorities effectively in a
fast-paced environment
Analytical mindset: comfortable working with data to support sales strategies and identify opportunities for growth
Goal-oriented and proactive, with a strong bias for action and the drive to take initiative and push through challenges
Experience or interest in host and sales outreach, or community engagement, including communicating with prospective partners
through email, phone, or in-person conversations
Comfort working with tools such as SQL and Excel to analyze data, build reports, track performance, and surface insights that
support business decisions
Strong written and verbal communication skills, with the ability to engage confidently via email, phone, and in person
Familiarity or interest in the hospitality or travel industry is a plus
Exposure to CRM tools like Salesforce is a plus; willingness to learn is what matters most
Your Location:
This position is hybrid and you must be living in Milan and have work authorization for Italy to be eligible.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement,
and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals
are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and
require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com.
Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting
process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online
application.
Please submit all application materials in English.
Come reimagine hospitality with us as our new superhost of our Amsterdam West location!
Your mission should you choose to accept it…
As our Coworking & M&E Operations Intern, you’ll be operating in all of our front of house areas, making sure that each guest is
having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in or just having a chat to make
their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products
and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Amsterdam West-location will
become a raving fan of TSH instantly!
In case you don’t know who we are:
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay,
learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a
lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as
well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new
openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going
global.
What You’ll Do
* You make sure everyone gets a warm welcome as soon as they walk in;
* You’ll help our guests at our self-check-in kiosks (we have no reception desk);
* You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or
party;
* Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift;
* You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along
the way!).
Who You Are
* You’re currently enrolled in a University;
* Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business;
* Enjoy receiving and taking responsibility and you can work independently;
* You have a flexible, hands-on, motivated and positive approach;
* You’re an octopus that loves to get your dexterity skills into action;
* You love responsibility and handle stressful peak periods like a pro;
* Fluent in English – Know any other languages? The more the merrier!
* Hard working, responsible and a “let’s do this!” mentality;
* You must be studying within the EU.
What We Offer
* An amazing work environment with a fantastic vibe and lots of positive energy.
* On the job coaching and guidance.
* Monthly compensation for your internship.
* The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality
industry.
* A first glimpse into the world of Hospitality with one of the most innovative players in the market.
* Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on
Hotel stays and Food and Drinks?
* A wonderful workplace to call home with, dare we say it, fun colleagues.
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we
represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation,
religion or culture. Your authenticity keeps our team diverse. Come as you are.
Come reimagine hospitality with us as our new superhost of our Barcelona Poblenou location!
Your mission should you choose to accept it…
One minute you are crafting the perfect espresso for a morning remote worker, and the next you are shaking up signature cocktails
under the Madrid sun. You will be right at the center of the action, serving up delicious local dishes and creating a vibrant,
welcoming atmosphere. This internship is your playground to master the art of modern food service, bar operations, and community
vibes. We love fresh ideas, high energy, and people who are genuinely excited to learn. Bring your passion, polish your skills,
and help us turn every meal and drink into an unforgettable experience.
In case you don’t know who we are:
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay,
learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a
lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as
well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new
openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going
global.
What You’ll Do
* Serve a fantastic variety of local dishes and menu favorites across our cafe, restaurant, and rooftop.
* Brew excellent specialty coffee as a barista and mix signature cocktails behind the bar.
* Share your passion for our food and drink menu, helping guests discover their new favorite dishes.
* Create a welcoming, high-energy atmosphere where hotel guests and locals love to hang out.
* Keep all dining and bar areas clean, organized, and perfectly set up for the next shift.
* Team up with the kitchen and floor staff to keep food and drinks flowing smoothly during peak hours.
Who You Are
* You’re currently enrolled in a University;
* Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business;
* You have previous F&B experience;
* Enjoy receiving and taking responsibility and you can work independently;
* You have a flexible, hands-on, motivated and positive approach;
* You’re an octopus that loves to get your dexterity skills into action;
* You love responsibility and handle stressful peak periods like a pro;
* Fluent in English and Spanish– Know any other languages? The more the merrier!
* Hard working, responsible and a “let’s do this!” mentality;
* You must be studying within the EU.
What We Offer
* An amazing work environment with a fantastic vibe and lots of positive energy.
* On the job coaching and guidance.
* Monthly compensation for your internship.
* The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality
industry.
* A first glimpse into the world of Hospitality with one of the most innovative players in the market.
* Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on
Hotel stays and Food and Drinks?
* A wonderful workplace to call home with, dare we say it, fun colleagues.
At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on
the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate
salaries. Because fairness shouldn’t depend on who negotiates best.
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we
represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation,
religion or culture. Your authenticity keeps our team diverse. Come as you are
Come reimagine hospitality with us as our new superhost of our Barcelona Poblenou location!
Your mission should you choose to accept it…
One minute you are crafting the perfect espresso for a morning remote worker, and the next you are shaking up signature cocktails
under the Barcelona sun. You will be right at the center of the action, serving up delicious local dishes and creating a vibrant,
welcoming atmosphere. This internship is your playground to master the art of modern food service, bar operations, and community
vibes. We love fresh ideas, high energy, and people who are genuinely excited to learn. Bring your passion, polish your skills,
and help us turn every meal and drink into an unforgettable experience.
In case you don’t know who we are:
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay,
learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a
lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as
well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new
openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going
global.
What You’ll Do
* Serve a fantastic variety of local dishes and menu favorites across our cafe, restaurant, and rooftop.
* Brew excellent specialty coffee as a barista and mix signature cocktails behind the bar.
* Share your passion for our food and drink menu, helping guests discover their new favorite dishes.
* Create a welcoming, high-energy atmosphere where hotel guests and locals love to hang out.
* Keep all dining and bar areas clean, organized, and perfectly set up for the next shift.
* Team up with the kitchen and floor staff to keep food and drinks flowing smoothly during peak hours.
Who You Are
* You’re currently enrolled in a University;
* Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business;
* You have previous F&B experience;
* Enjoy receiving and taking responsibility and you can work independently;
* You have a flexible, hands-on, motivated and positive approach;
* You’re an octopus that loves to get your dexterity skills into action;
* You love responsibility and handle stressful peak periods like a pro;
* Fluent in English and Spanish– Know any other languages? The more the merrier!
* Hard working, responsible and a “let’s do this!” mentality;
* You must be studying within the EU.
What We Offer
* An amazing work environment with a fantastic vibe and lots of positive energy.
* On the job coaching and guidance.
* Monthly compensation for your internship.
* The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality
industry.
* A first glimpse into the world of Hospitality with one of the most innovative players in the market.
* Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on
Hotel stays and Food and Drinks?
* A wonderful workplace to call home with, dare we say it, fun colleagues.
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we
represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation,
religion or culture. Your authenticity keeps our team diverse. Come as you are.
