
Behavox · Milan
ABOUT BEHAVOX Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data ...
Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize
enterprise data into actionable information that protects and promotes the business growth of multinational companies around the
world.
From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread
opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.
Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating,
analyzing, and acting on data to uncover opportunities or solve problems quite the way we are.
We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.
About the Role
Behavox's Strategic Account Managers own the full commercial relationship with some of the world's most complex and highly
regulated financial institutions. This includes delivery outcomes, commercial performance, executive relationships, and long-term
strategic growth across a portfolio of global banks, hedge funds, asset managers, and energy firms operating under the world's
most demanding regulatory frameworks.
Clients in this portfolio are building or strengthening unified controls frameworks that bring together communications
surveillance, trade surveillance, compliant archiving, and policy management into a single, defensible control system. The
Strategic Account Manager's role is to understand where each client sits on that journey, ensure Behavox is delivering against
their current needs, and position the platform to serve the full scope of their controls framework over time. This requires full
end-to-end ownership of the relationship, delivery, health, satisfaction, retention, and growth for every account in the
portfolio, operating with a high degree of autonomy on account strategy, renewals, escalations, and executive relationships.
The role requires the ability to think strategically and execute operationally, often in the same day. The Strategic Account
Manager will own all renewals across the portfolio, build retention strategy, lead negotiations, and close; accurately forecast
ARR churn risk and develop mitigation plans; drive inbound expansion deals independently in collaboration with Account Executives;
and lead executive business reviews that are genuinely strategic: conversations about compliance posture, regulatory risk, control
maturity, and platform value.
This is a hybrid position based out in our Milan office.
What You'll Bring
trade surveillance, compliant archiving, and policy management converge into a single control system at regulated financial
institutions; understands how clients evaluate and mature their compliance posture over time.
monitoring requirements to trade reconstruction and archiving mandates, across global banking, hedge fund, asset management,
and energy sectors.
involving Heads of Surveillance, compliance analysts, technology teams, and operations teams; manages both executive-level
strategic relationships and working-level practitioner relationships simultaneously.
forecasting, negotiation, close, and pipeline development in partnership with Account Executives; understands how delivery
health directly impacts commercial outcomes.
portfolio; manages complex, multi-workstream escalations with minimal manager involvement; builds relationships with Product,
Engineering, and Support counterparts to accelerate resolution.
What You'll Do
operational, and relationship dimensions; surfaces risk early by reading ticket patterns, stakeholder signals, and adoption
data as intelligence; builds intervention plans without manager direction.
engagement; leads conversations about compliance posture, regulatory risk, control maturity, and platform value rather than
product update calls.
closes; accurately forecasts ARR churn risk and develops mitigation plans using account health data, stakeholder intelligence,
and delivery performance indicators.
Executives per Unit of One model for strategic accounts; leads with value, not discount-first positioning; builds commercial
plays grounded in customer intelligence.
ensuring commitments made to the client are tracked and fulfilled; translates technical or operational updates into language
the client can act on; holds internal teams accountable through to confirmed resolution so the client has everything they need
without chasing.
What We Offer
About Our Process
We take Talent very seriously and we are building a community of extraordinary individuals working together in very high
performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way
assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the
cultural alignment.
During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills
and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then
we will deep dive in behavioral competencies.
The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will
enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and
managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed
call possible.
strictly prohibited and will result in immediate disqualification from the process
the team.
ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced and strategic account manager with a true service-first mindset, strong commercial acumen, and a passion for building long-term partnerships with some of the largest restaurant brands in Germany? Are you passionate about building executive-level relationships, leading strategic business discussions, and driving commercial impact through a consultative and data-driven approach? If so, we'd love to chat! WHAT YOU'LL BE DOING Our Account Management team lies at the heart and soul of Wolt, ensuring the success of our restaurant partners and driving sustainable growth across the platform. As Wolt continues to expand its offering and strengthen its position in the market, our Enterprise Account Management team plays a critical role in building strategic partnerships with some of Germany’s most important restaurant groups. As an Enterprise Key Account Manager at Wolt, you will be responsible for managing and growing a portfolio of strategic enterprise restaurant partners. You will act as a trusted advisor to senior stakeholders, drive commercial performance, identify growth opportunities, and ensure the successful adoption of Wolt’s products and solutions. You will combine analytical thinking, strategic planning, and relationship management to deliver value for both our partners and Wolt. DAY-TO-DAY IN THIS ROLE YOU'LL: * Strategic Partnership Management: Own and develop relationships with key decision-makers across enterprise restaurant groups, building long-term partnerships that align partner objectives with Wolt's business goals. * Commercial Growth: Drive performance across your portfolio by identifying opportunities, leading negotiations, and increasing adoption of Wolt's products and services. * Business Reviews & Strategic Consultation: Lead regular business reviews with senior stakeholders, leveraging data and industry insights to provide strategic recommendations and support partner success. * Performance Analysis: Monitor portfolio performance, translate complex data into actionable insights, and identify opportunities to improve business outcomes. * Cross-Functional Collaboration: Work closely with Marketing, Operations, Product, Finance, and Commercial teams to execute initiatives and deliver value for partners. * Contract Negotiations & Market Insights: Lead partnership renewals and commercial negotiations while staying informed about industry trends and competitive developments OUR HUMBLE EXPECTATIONS * 5+ years of experience in Enterprise and/or Key Account Management, Business Development, Sales, Consulting, or a similar client-facing commercial role. * Proven track record of managing strategic partnerships, driving partner performance, and influencing senior stakeholders within complex organizations. * Strong commercial acumen with a consultative approach to account management. You understand the financial drivers of the industry and leverage data and insights to identify opportunities that create value for both your partners and Wolt. * Passionate about building executive-level relationships, driving strategic business discussions, presenting business reviews, and leading complex negotiations. * Comfortable working with large datasets and analytical tools (e.g. Looker, Power BI, Tableau), translating insights into actionable recommendations and compelling business narratives. * Strong organizational skills, a high sense of ownership, and the ability to manage multiple priorities in a fast-paced environment. * Excellent written and verbal communication skills in German and English. WHAT WE OFFER * Dynamic Environment: An opportunity to work in a fast-growing tech company with a startup mindset. * Impactful Work: The chance to make a significant impact on the growth and success of our restaurant partners. * Collaborative Culture: A supportive and inclusive team culture that values innovation and continuous improvement. * Professional Growth: Opportunities for personal and professional development within a global organization. NEXT STEPS 1. Introduction meeting (You to Wolt and Wolt to you) 2. Meeting with your potential Manager 3. Show us why you’re the best candidate for the role! (Assignment stage) 4. Final interview where we make sure we are a perfect fit for each other What it's like to work at Wolt We look forward to hearing from you! COMPENSATION The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. The salary below is the monthly salary range for this position. To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner! OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Vi söker en Strategic Account Manager till vårt snabbväxande AI-techbolag. På Lingio utvecklar vi tillgängliga och effektiva språkutbildningar med nytänkande metoder som gamification, micro-learning och AI. Vi drivs av övertygelsen att språk är en av de viktigaste nycklarna till integration, inkludering och personlig utveckling. Nu söker vi dig som vill vara med och förändra hur människor lär sig språk, stärker sin kompetens och öppnar dörrar till nya möjligheter. Välkommen till Lingio – där affärer, innovation och verklig samhällsnytta går hand i hand. Om rollen Det här är Lingios första renodlade Strategic Account Manager-roll, vilket innebär att vara med och forma hur vi arbetar med våra viktigaste kundrelationer framåt. Du ansvarar för en etablerad kundportfölj där fokus ligger på att utveckla affären över tid genom förnyelser, merförsäljning och strategisk kundutveckling och ett proaktivt arbete för att minimera churn. Tillsammans med Sales, Customer Success, Marketing och Product arbetar du nära kunderna för att förstå deras verksamhet, identifiera nya behov och skapa långsiktigt värde. Du bygger strukturerade kundplaner och prioriterar där potentialen är som störst. Du kommer att arbeta med företag, kommuner och regioner där affärerna ofta involverar flera beslutsfattare och längre processer. Här rör du dig obehindrat mellan olika nivåer i organisationen, från HR-chefer, socialchefer och verksamhetsansvariga till budgetägare, projektledare, VD och slutanvändare. För att lyckas behöver du trivas i komplexa miljöer där affärsmässighet, relationsbyggande och strategiskt tänkande går hand i hand. När det finns ett värde i att ses fysiskt är du på plats, vare sig det handlar om strategiska kundmöten, nätverksträffar, eller branschevent. Resor förekommer därför vid behov, men alltid med ett tydligt syfte och en plan för hur affären kan utvecklas vidare. Vi söker dig som... ...har ett genuint affärsdriv och vet hur man utvecklar kundrelationer till växande affärer inom B2B SaaS. Du nöjer dig inte med att kunden är nöjd just nu, du vill veta var de är om tre år och se till att Lingio är en del av den resan. Du är nyfiken och ställer rätt frågor, utmanar invanda arbetssätt, är proaktiv och identifierar möjligheter innan kunden själv har formulerat behovet. Du trivs i komplexa organisationer med flera beslutsfattare och rör dig naturligt på olika nivåer. Du förstår spelplanen i både privat och offentlig sektor och vet att affärer i kommuner och regioner kräver tålamod, uthållighet och förmågan att hålla många relationer vid liv parallellt. Struktur är en självklar del av ditt arbetssätt, samtidigt som du har en kreativ ådra som hjälper dig att hitta nya vägar framåt och omsätta insikter till konkreta affärsmöjligheter. 7+ års erfarenhet inom B2B SaaS, med tydligt nysälj och/eller expansionsansvar Du har ägt och drivit säljprocesser med budgetansvar om minst 5 MSEK ARR Erfarenhet av att arbeta mot kommuner, regioner eller andra offentliga verksamheter är starkt meriterande En verbal förmåga som gör att du når fram, engagerar och bygger förtroende i mötet med kund Flytande svenska och engelska i tal och skrift Om Lingio Lingio är ett snabbväxande edtech-bolag med ca 30 medarbetare och en tydlig mission: att göra språkinlärning och kompetensutveckling enkel, effektiv och inkluderande. Med vår AI-baserade läroplattform hjälper vi företag, kommuner och myndigheter att utbilda sina medarbetare – oavsett språkbakgrund. Bolaget grundades 2015 av tre tidigare kollegor från Spotify, MTG och EA Games med målet att bidra till integration genom språk. Idag växer vårt scaleup med ca 40 % årligen med stadigt stigande lönsamhet sen januari 2025. Nu är vi redo att satsa ännu mer tillväxt genom att stärka upp teamet med fler säljare! Bland våra 160 kunder finns bland andra Scandic, ISS, Nobina, Stockholms stad och Göteborg. Vi arbetar från våra ljusa lokaler på Södermalm i en hybrid miljö, drivna av samhällsnytta, innovation och affär i balans. Nu söker vi dig som vill vara med och skapa affärer med verklig effekt. START: Enligt överenskommelse PLATS: Stockholm, Södermalm OMFATTNING: Heltid LÖN: Fast lön + provision KONTAKT: Senior Recruiter, Mikaela Ehk mikaela.ehk@oddwork.se (för frågor om tjänsten, ej ansökningar) SISTA ANSÖKNINGSDATUM: Urval sker löpande Som ledande byrå inom employer branding och rekrytering är vi här för att revolutionera vår bransch, matcha talanger med företagskulturer och stärka organisationers arbetsgivarvarumärken. Nyfiken på att veta mer? Välkommen in i Oddworks värld genom att klicka här eller hitta fler karriärmöjligheter här.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. *Native/Fluent Japanese Language Level Required for this Position* Strategic Accounts Management Team Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Strategic Accounts Management (SAM) team in Agoda specializes in account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to London and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The SAM team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. The Opportunity: As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships. In this Role, you’ll get to: * Develop long lasting relationships with key supply partners to enable Agoda’s growth in the region * Maintain regular and meaningful engagement with Agoda’s key supply partners * Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners * Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business * Train and inform clients of both new and existing technologies, tools, and models * Prepare materials to aid in growing our business during partner meetings * Respond to partners requests in a timely and effective manner * Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness * Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones * Deliver on country KPIs, growth targets and country strategic initiatives * Support the Area Manager in preparing country reporting for senior stakeholders What you’ll Need to Succeed: * Bachelor’s degree * Minimum 3 – 5 years of experience in business development and/or account management * Strong interpersonal skills & ability to influence both external / internal stakeholders * Experience in internet/e-commerce preferred * Strong analytical and problem-solving skills * Team player with a professional “get it done” attitude and work ethic * Proven success in acquiring, building & maintaining long term customer relationships * Adapts well to change and able to work in a fast-paced environment. * Ability to create new, innovative ideas * Native level Japanese to communicate with clients speaking Japanese and intermediate English to communicate internally. It’s Great if you have: * MBA or Master’s degree * Experience in Travel industry 今回のポジションはユーザー動向やマーケット、顧客データの分析に基づいた宿泊施設の Strategic Account Managerです。Strategic accountを中心に売り上げコンサルティング、顧客管理が主な業務内容です。首都圏・東日本地方をご担当いただきます。出張ベースで顧客先訪問があります。リモート、在宅勤務可能です。週2オフィス出社のハイブリッド体制 PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.