Sales Advisor - Part Time - Milano

Polène

Polène, marchio francese di pelletteria, è stato fondato nel 2016 e si distingue per la sua eccellente produzione artigianale. Il marchio crea pezzi senza tempo con design organici, ispirati direttamente dalla natura. In un contesto di forte crescita ed espansione internazionale, stiamo ristrutturando le nostre attività nel 2026 e ci circondiamo dei migliori talenti per sviluppare un'esperienza raffinata a tutti i livelli della nostra organizzazione. La nostra posizione artistica risoluta rafforza lo sviluppo delle nostre collezioni di borse e gioielli, supportate da 800 artigiani nei nostri laboratori di Ubrique, in Spagna. Con l'arrivo di Polène in Italia, con l'apertura del nostro primo negozio, scriviamo un nuovo capitolo della nostra storia. Partecipa a questa avventura unica, incarnando i valori della nostra azienda e promuovendo la nostra esperienza francese nel cuore dell'Europa. COME PARTE DEL TEAM DEL NEGOZIO Le boutique Polène incarnano l'universo del nostro marchio, riflettendo il nostro posizionamento che attrae una clientela internazionale e di alta gamma. Candidandoti per questa posizione, intraprenderai un percorso dove la passione per la pelletteria di lusso e una dedizione incrollabile a un servizio eccezionale definiranno le tue attività quotidiane. Il nostro flagship store richiede persone esperte in grado di offrire esperienze straordinarie ai nostri clienti esigenti. RESPONSABILITÀ Creare l'Esperienza Polène * Adottare l'approccio giusto per influenzare attivamente il tasso di conversione, assicurando che ogni nuovo visitatore si senta accolto, apprezzato e desideroso di tornare. * Consigliare e assistere i clienti durante il loro percorso d'acquisto, offrendo un servizio di qualità dall'accoglienza alla partenza. * Offrire esperienze clienti personalizzate ed eccellenti, affrontando attentamente le esigenze e esemplificando l'immagine di Polène. * Promuovere e incoraggiare vendite aggiuntive, padroneggiando e informando i clienti sui nostri servizi durante e dopo gli acquisti. Gestione della Cassa e Altri Compiti * Gestire l'apertura e la chiusura delle casse e processare le transazioni. * Sviluppare il follow-up clienti CRM e partecipare alla redazione del report quotidiano del negozio. * Garantire la manutenzione del negozio, incluso il merchandising, il mantenimento dell'area di vendita e il supporto agli stockisti con compiti di organizzazione e inventario. Apertura e Chiusura del Negozio * Preparare il negozio prima dell'apertura: attivare l'illuminazione, le attrezzature, la musica, verificare il merchandising e rifornire le borse per lo shopping. * Chiudere il negozio dopo l'orario di chiusura: avviare le telecollette, mettere in sicurezza le casse, inviare i report, disattivare l'illuminazione e le attrezzature, regolare il * merchandising in base allo stock, organizzare i materiali e spegnere la musica. LE NOSTRE ASPETTATIVE * Almeno 2 anni di esperienza nel coinvolgimento con una clientela internazionale e di alta gamma in un ruolo simile, preferibilmente nei settori del lusso e/o della pelletteria. * Elevata sensibilità verso i nostri prodotti, l'artigianato e l'arte della pelle, con la capacità di condividere questa passione con i clienti. * Facile integrazione in un team, dimostrando uno spirito collaborativo e di supporto. * Un atteggiamento amichevole con naturale facilità relazionale, prendendo sempre l'iniziativa per creare e guidare interazioni significative con la nostra clientela esigente. * Una forte orientamento al servizio, unita a rigore, proattività e meticolosa attenzione ai dettagli. * Autonomia, adattabilità e resilienza per gestire efficacemente l'alto traffico del negozio. Se sei appassionato di pelletteria di lusso e di offrire un servizio clienti eccezionale, ti invitiamo a candidarti e a unirti al nostro team dinamico di Polène! Polène si impegna a garantire processi di reclutamento inclusivi e a selezionare e promuovere ogni candidato in modo etico e giusto.

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Solutions Engineer, you are the technical and consultative partner to the New Business and Account Management teams — enabling customers to understand and realize the value of Trustpilot’s platform during the sales process. You are responsible for translating customer needs into tailored solutions, designing integration approaches, and delivering technical credibility that drives confidence and conversion. Your work bridges technology and business outcomes, ensuring every deal is both commercially and technically sound. This is a high-impact, customer-facing role that combines technical expertise with commercial influence. Success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation. What you'll be doing: * Partner with Account Executives to uncover customer needs, system environments, and integration requirements. * Develop clear, scalable solutions that meet business objectives and align with technical feasibility. * Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI. * Support pilot programs to validate functionality, integration, and impact prior to contract signature. * Act as a trusted advisor throughout the sales cycle - answering technical questions and resolving blockers. * Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover. * Maintain accurate documentation for proposed solutions and integration requirements. * Capture recurring customer feedback and insights to inform product development and roadmap prioritization. Who you are: * Fluency in both Italian and English * You have experience in pre-sales, solutions consulting, or technical advisory roles within a SaaS or technology environment. * Strong understanding of APIs, web integrations, data flows, and common SaaS architecture. * Excellent communication and presentation skills — able to translate technical concepts into business value. * Customer-centric and commercially aware, with strong problem-solving ability. * Comfortable managing multiple sales opportunities and stakeholders simultaneously. * Experience collaborating across Sales, Product, and Customer Success. * Organized, proactive, and motivated by solving customer challenges through technology. What's in it for you: * Competitive compensation package + bonus * 22 days holiday plus 3 extra days after one year of employment * 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * EUR 10 per day work meal voucher (mobile app) to contribute towards the cost of lunch * Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist * Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan * Reimbursement of internet charges (up to 30 EUR) * Base Salary: 61,800€ – 72,800€ * On-Target Earnings (OTE): 77,250€ – 91,000€ at 100% of target * Variable compensation represents 20% of OTE and comprises a company bonus and OTC (On Target Commission). Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you! #LI-AP1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Are you an ambitious sales professional feeling limited by rigid systems where your drive gets lost in meetings and your energy is capped by slow-moving processes? We get it. And we built Trustpilot to be different. We’re a thriving, profitable FTSE-250 business committed to becoming the global standard for trust. But more importantly, we’re building a place where high-performing, motivated people can do the most meaningful work of their careers. We’re expanding our presence in the DACH region, and we’re looking for dynamic Mid-Market Account Executives to join our brand-new Hamburg office and help shape what’s next. This is your opportunity to partner with fast-growing mid-market brands in Germany, Austria, and Switzerland, helping them harness radical transparency to build stronger customer relationships and accelerate their growth. If you’re excited to drive your own success, run a high-velocity sales cycle, and see the immediate impact of your wins, keep reading. This role is based in our Hamburg office, where our DACH team is located. What you'll be doing: * Own the full sales cycle for Mid-Market prospects in the DACH region; from proactive prospecting to negotiation and closing. * Identify and actively acquire new business opportunities, targeting untapped market segments and high-potential mid-sized companies (especially across eCommerce, retail, and digital services). * Build and manage a robust pipeline using a multi-channel outbound strategy (including cold calling, targeted email campaigns, and LinkedIn) to complement inbound interest. * Act as a trusted advisor, analyzing prospective customers' unique challenges and presenting tailored, value-driven Trustpilot solutions. * Navigate key decision-makers (such as Founders, Marketing Directors, and eCommerce Leads) to secure win-win partnerships. * Consistently exceed monthly sales targets, directly contributing to our rapid growth in one of Trustpilot's most strategic European markets. Who you are: * An ambitious, results-driven B2B seller with experience in Sales, New Business, Business Development, or Account Management (ideally within SaaS). * A natural communicator who is fluent in both German and English * Proactive and curious, you have a problem-solving mindset and thrive in roles that offer a high degree of autonomy and speed. * Possess a strong commercial mindset; knowledge of eCommerce, digital marketing, market research, or data analysis is a major plus. * Eager to move beyond a one-size-fits-all playbook and help build a world-class sales culture in our Hamburg hub. What’s in it for you: * Competitive compensation package + bonus * Company Pension Scheme with a 4% of gross salary employer contribution (no matching required).  * 20 days holiday with an additional 8 days after 6 months of continuous employment * 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist * Benefit-in-kind of 44€ a month, which can be used for a range of purposes such as private healthcare, accommodation, a company car, a gym membership, an interest-free loan, travel expenses, or any other expense  * Health benefit of 50€ a month which you can use to spend on anything that supports positive health * Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan * Prime location with stunning views of the Alster in a brand-new office space Still unsure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet every single requirement, we'd still really love to hear from you! #LI-JS1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.