
Cabonline Region Väst AB · Mölndal
Vill du vara ansiktet utåt i en dynamisk och mångkulturell miljö där service, struktur och kommunikation står i centrum? Som Quality Coordinator hos Cabonline R...
Vill du vara ansiktet utåt i en dynamisk och mångkulturell miljö där service, struktur och kommunikation står i centrum?
Som Quality Coordinator hos Cabonline Region Väst har du en nyckelroll i att skapa en positiv upplevelse för våra förare och samarbetspartners – varje dag. Genom nära samarbete med kollegor och ett professionellt bemötande bidrar du till att bygga förtroende, skapa struktur och utveckla våra arbetssätt för att säkerställa hög kvalitet i verksamheten.
I denna roll är du en central funktion i teamet och arbetar nära kollegor inom bland annat förarservice, kvalitet och support. Du är ofta en av de första kontakterna våra förare eller kunder har med oss, vilket gör din roll både viktig och betydelsefull. Du trivs med att skapa struktur och ordning, samtidigt som du snabbt kan växla fokus när nya ärenden uppstår.
Dina huvudsakliga arbetsuppgifter
Vara en central kontaktpunkt för förare, åkerier och interna funktioner i den dagliga driften
Följa upp leverans och kvalitet i verksamheten samt bidra till förbättringsarbete
Koordinera och stödja operativa aktiviteter kopplade till förarverksamheten
Arbeta med uppföljning, ärendehantering och administration kopplat till verksamheten
Säkerställa att information når ut till förare och samarbetspartners på ett tydligt och effektivt sätt
Bidra till struktur, utveckling av arbetssätt och ett gott samarbete mellan olika delar av organisationen
Stötta verksamheten i olika operativa och administrativa frågor vid behov
Du kommer att rapportera till Area Manager Dennis Isic och arbeta från Cabonlines kontor i Göteborg.
Vi ser gärna att du har erfarenhet av en administrativ eller koordinerande roll med mycket kontakt med människor. Du har en naturlig känsla för service, god kommunikativ förmåga och trivs i en roll där du får vara spindeln i nätet.
Du är självgående, strukturerad och ser till att saker blir gjorda – samtidigt som du bemöter andra på ett professionellt och positivt sätt.
Ha god administrativ förmåga och erfarenhet av ärendehantering eller kundservice
Kunna hantera flera uppgifter parallellt med bibehållen kvalitet
Ha god förmåga att uttrycka dig i tal och skrift på svenska och engelska (ytterligare språk är meriterande)
Ha god datorvana, särskilt i Office-paketet och gärna erfarenhet av CRM-system
Inneha B-körkort (meriterande)
Erfarenhet av att arbeta i en mångkulturell miljö eller bransch
Erfarenhet av dataanalys och uppföljning av verksamhetsdata
God vana av att arbeta i Excel och övriga delar av Office-paketet
Erfarenhet av BI-verktyg, exempelvis Looker eller liknande analysverktyg
Erfarenhet från transport-, taxi- eller logistikbranschen
Om Cabonline
Group Cabonline är Nordens ledande taxiföretag med cirka 2 200 anslutna åkerier och cirka 4 000 bilar i Sverige, Norge och Finland. Inom Cabonline finns en rad välkända varumärken som Sverigetaxi, TaxiKurir, Taxi Skåne, TOPCAB, Umeå Taxi, Norgestaxi, Fixu Taxi, Kovanen och Flygtaxi. Cabonline erbjuder säker och tillgänglig mobilitet för offentlig sektor, företag och privatresenärer. Genom Cabonline får åkerierna tillgång till attraktiva kundavtal, stöd från branschledande teknikutveckling samt nytta av stordriftsfördelar, effektiv service och en gemensam infrastruktur. Gruppen omsatte 2024 cirka 4,7 Mdr SEK. För mer information: www.cabonlinegroup.com
Vad händer nu?
Tjänsten är en tillsvidareanställning på heltid med placering på Cabonlines kontor i Göteborg. Om du tycker att det här låter som något för dig – skicka in ditt CV. Urval sker löpande, så skicka din ansökan så snart som möjligt. Sista ansökningsdag är 4 april.
Vid frågor om rollen, kontakta Area Manager Dennis Isic på dennis.isic@cabonline.com.
Vi ser fram emot att höra från dig!
Title: Product Lifecycle Engineer Location: Sweden Department: Product Support Reporting to: Technical Manager – Product Support About the role As a Product Lifecycle Engineer at Berg Propulsion, you will play a key role in safeguarding the performance, reliability and quality of our products throughout their operational life. The role sits within the Product Support Technical Team and works closely with colleagues across engineering, purchasing and quality as well as with external partners such as suppliers, shipyards and vessel owners. In this role, “product health” refers to monitoring and safeguarding how Berg Propulsion products perform in operation, ensuring that technical issues are properly investigated and that lessons learned lead to product and quality improvements. You will lead and support technical investigations related to warranty claims and product performance, ensuring that issues are properly analysed and resolved. A central part of the role is to translate findings into improvements that strengthen product quality, reduce future claims and support long-term customer satisfaction. The position requires both technical understanding and the ability to work in complex situations involving multiple stakeholders across the global organization. Key responsibilities Safeguard the technical, functional and commercial integrity of Berg Propulsion products throughout their operational life. Drive and coordinate quality events and product improvement activities related to field performance. Lead, assess and coordinate technical investigations related to warranty claims, either remotely or onsite when required, to determine root cause and support decision-making. Provide technical and commercial guidance during customer warranty claim processes. Contribute to continuous product improvement initiatives together with cross-functional teams. Issue and manage service letters when product updates or operational guidance need to be communicated to customers. Work closely with the Quality team to perform root cause analysis and implement corrective actions. Coordinate internally with Product, Product Support and Purchasing teams and externally with suppliers, shipyards and vessel owners. Your profile We are looking for a technically strong and structured professional who is comfortable analysing complex technical issues and guiding investigations across multiple stakeholders. You likely have: A university degree in engineering, or equivalent experience. At least 5 years of experience in product support within the marine industry. Experience working with product investigations, technical troubleshooting or warranty handling. Ability to lead technical investigations and coordinate work across teams. Strong communication skills and the ability to work constructively with both internal teams and external partners. You work in a structured and methodical way and are able to maintain focus on processes and established principles even under pressure. What you will contribute In this role you will contribute by: Strengthening the customer experience in terms of reliability and perceived quality of Berg Propulsion products. Turning technical investigations into concrete product improvements. Supporting a lifecycle perspective on our products and their performance in operation. Ensuring that improvement initiatives lead to measurable results. About the team The Product Support Technical Team works globally to support vessels in operation and ensure that field experience feeds back into product development and quality improvements. The team collaborates closely with engineering, purchasing and quality functions across the Berg organization. What we offer A technically challenging role in a global marine technology company. Opportunities to work closely with product development, quality and global service teams. An environment focused on operational excellence and continuous improvement. The opportunity to influence how product knowledge from the field drives future product development. For questions about the position, contact Jonas Milefors 📞 +46 31 7548121 ✉ jonas.milefors@bergpropulsion.com
We’re looking for a Human Resource Business Partner for a global company in Gothenburg. Start is ASAP, 7 months limited contract to begin with. This role is 75% onsite in Gothenburg and 25% can be remote. Assignment description We are looking for a Human Resource Business Partner who provides comprehensive, locally compliant HR support across the full employee lifecycle while serving as the primary expert on Swedish labor law, employee relations, and union matters. Acting as a trusted HR advisor, the position supports recruitment, compensation, work environment, and mobility topics while ensuring consistent, high quality HR service and governance. Responsibilities and Duties: Employee Relations & Labor Law Manage union dialogue and negotiations, including consultations related to reorganizations and other labor law–driven processes. Act as the key HR representative in discussions with unions and employee representatives, ensuring full compliance with Swedish labor legislation. Provide guidance to managers on employee relations matters, work environment obligations, and HR policies. Employment Lifecycle Management Draft, review, and manage employment contracts, amendments, and related documentation. Support onboarding, contractual changes, and offboarding in line with local legal requirements and internal policies. Provide general HR administration support across the employee lifecycle. Compensation, Performance & Rewards Coordinate and support salary review and performance review processes, ensuring alignment with the guidelines and local practices. Advise managers on compensation-related matters within approved frameworks. Recruitment Support Support hiring managers throughout the recruitment process, including role definition, interview coordination, and offer preparation. Ensure recruitment processes comply with local labor laws and internal governance. Global Mobility Coordination Act as the HR interface with the Global Mobility team, supporting international assignments, relocations, and related HR processes where applicable. Work Environment & Occupational Health Support the business in fulfilling work environment (arbetsmiljö) responsibilities, including collaboration with managers and relevant stakeholders. Ensure compliance with local work environment regulations and internal standards. Financial & Administrative Governance Review and approve HR-related invoices, including pension invoices and other people-related costs, in line with internal approval authorities. Stakeholder Collaboration & Ways of Working Work closely with key stakeholders to clarify requirements, priorities, and service expectations. Provide general HR support to managers and employees, acting as a trusted advisor for HR- related questions. This role requires fluency in Swedish and English. This is a full-time consultant position in Gothenburg through Incluso. Start is ASAP, 7 months limited contract to begin with. This role is 75% onsite in Gothenburg and 25% can be remote. Please submit your CV as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.
About This Role As a Marketing Content Intern at Hey Sid, you will help create, manage, and deliver content for both our customers and our own brand. This is a hands-on role where you will learn how modern B2B content marketing works in practice. You will work closely with our content, marketing, and customer teams, helping turn ideas, interviews, and insights into engaging content that drives results. You will gain experience working directly with B2B companies, founders, and marketing professionals while developing your writing, communication, and content marketing skills. This is not a theoretical internship. You will be creating real content that gets published and seen by decision-makers. Key Responsibilities Content Production & Execution Support the creation of high-quality content, including: LinkedIn posts Thought leadership content Blog articles Case studies Marketing copy You will: Assist in researching topics and gathering insights Draft and edit content for customers and Hey Sid Help adapt tone of voice and messaging for different brands Turn interviews, notes, and ideas into clear written content Ensure content is delivered on time and meets quality standards Customer & Team Collaboration You will: Participate in customer meetings and content workshops Help prepare content ideas and drafts for customer reviews Take notes and summarize customer feedback Support communication between customers and internal teams Learn how customer-facing content operations work Content Planning & Coordination You will: Help manage content calendars Support content scheduling and publication processes Coordinate revisions and feedback rounds Maintain documentation and content briefs Assist with content performance tracking and reporting What This Role Is (and Is Not) This role is: Hands-on and execution-focused A learning opportunity with real responsibility Focused on content creation and marketing Collaborative and fast-paced Designed to help you build practical B2B marketing experience This role is NOT: A purely academic internship A strategy-only role A social media scrolling role A position where you sit on the sidelines Who You Are We believe you may be: Currently studying marketing, communications, journalism, business, media, or a related field Interested in B2B marketing, content, and branding A strong written communicator in English Curious and eager to learn Structured and detail-oriented Comfortable taking ownership of tasks Excited about working in a startup environment Most importantly, you enjoy writing and want to develop that skill professionally. Bonus (Nice to Have) Experience running your own LinkedIn, blog, newsletter, or social media account Experience with content creation, copywriting, or journalism Familiarity with LinkedIn and B2B marketing Experience using AI tools such as ChatGPT, Claude, or Perplexity Basic understanding of marketing analytics What You'll Learn During your internship, you'll gain hands-on experience with: B2B content marketing LinkedIn content strategy Thought leadership development Customer communication Content operations and workflows AI-assisted content creation Startup growth and marketing You'll work closely with experienced marketers and gain insight into how modern B2B companies build demand and brand awareness. Why Join Hey Sid Work with ambitious B2B companies across industries Learn directly from experienced founders and marketers Build a portfolio of published content Gain real-world startup experience High levels of responsibility and ownership Flexible working environment Potential opportunities for future employment