Team Lead Customer Support (all genders)

Avelios Medical

ABOUT US Our mission at Avelios is to unlock clinical data to power seamless healthcare operations for better patient care. To do so, we have built a modular software platform that digitizes and optimizes workflows in hospitals with cutting-edge technology in a user-friendly way. With our software, we enable hospitals, doctors & nurses to provide their patients with the best possible care. We are growing fast and want to keep expanding our team and business to fundamentally digitize healthcare for the better. We appreciate different backgrounds and see diversity as one of our strengths. THE TEAM AND ROLE As Team Lead Product you will take ownership of a key product area within our platform. Your will lead an interdisciplinary team that combines Product Managers and Medical Managers who bring together product expertise and deep clinical domain knowledge. Your role is to build a high-performing, well-organized team, establish clear standards for discovery, specification, and release processes, and ensure that clinical workflows, customer requirements, and regulatory obligations translate into a coherent, cross-customer roadmap. You set the operational and strategic foundation for scalable, high-quality product development in one of the most critical parts of our platform. YOUR RESPONSIBILITIES * Lead, coach, and develop a team of Product Managers and Medical Managers * Own and maintain an integrated roadmap across the modules you are assigned to and set the vision for the future of intelligent patient care * Ensure overall consistency in function and user experience across integrated modules * Introduce and oversee review processes and quality gates to ensure clinical requirements, workflows, internal and external subject matter expertise and regulatory inputs are systematically converted into high-quality product artefacts * Drive alignment with Engineering, Design, and the Project team to ensure consistent delivery, structured handovers, and coherent release planning to increase efficiency, quality and planning reliability * Coordinate and drive product launches and enablement to ensure successful adoption YOUR QUALIFICATIONS * Degree in a STEM field (Science, Technology, Engineering (incl. Computer Sciencce), or Mathematics) or Medical Informatics, Health Sciences, Medicine * 5+ years of experience in product management roles ideally in a B2B SaaS or platform environment, including roadmap ownership, prioritisation and successful product launches * 2+ years of disciplinary leadership experience of a team >4 * Experience in building teams (scaling, establishing roles and processes and creating a culture of trust and ambition) * Ability to incorporate the expertise of others rather than imposing one's own “professional authority”, breakdown complexity into manageable workstreams, and help junior team members to approach problems * Nice to have: Experience working in regulated industries (healthcare, MedTech, clinical software), Knowledge of clinical workflows and requirements for documentation * Strong command of English YOUR BENEFITS * Variety in your tasks and the opportunity to take ownership * An international, informal team structure in a motivating start-up atmosphere, allowing you to participate directly in our customer growth story and the overall success of Avelios * Ability to gain valuable hands-on experience in a startup backed by leading international VCs * Support for your personal development through continuous learning and feedback * Set your own rhythm with flexible working hours and trust-based time tracking * A virtual stock option package (VSOP) that lets you participate in Avelios’ long-term value creation * A monthly meal allowance up to 75 euros, full coverage of the Deutschlandticket, Urban Sports Club or a subsidized Wellpass membership, a bike leasing program and Corporate Benefits that give you access to discounts from a wide range of providers in various areas

Vaeridion

YOUR MISSION As a Senior EMC, HIRF & Lightning Protection Engineer (all genders) you will help us design and develop the aircraft and its installed systems. As an all-electric aircraft, this may entail new and novel approaches to meeting the EMC, HIRF and Lightning protection goals, in some cases requiring an innovative approach to systems design. This will be a broad role covering design support, analysis, test and compliance finding. In this role, you will provide specialist support to all other engineering groups including systems and structures. YOUR DAY-TO-DAY * Proactively lead and execute technical tasks related to EMC, HIRF & Lightning protection for the Microliner development and certification, from capturing technical requirements to demonstrating compliance. * Contribute significantly to the definition, architecture, sizing, specification, and development of the overall electrical system with respect to meeting the EMC, HIRF and Lightning protection goals. * Support high and low voltage electrics and avionics safety analysis and conduct system engineering tasks. * Support the installation and integration of entire electrical/electronic systems on an aircraft level. * Develop mitigation strategies for system noise and coupling issues, including shielding, grounding, and filtering solutions. * Lead efforts to analyse and design system protection against high-intensity radiated fields (HIRF). * Coordinate HIRF immunity tests with external labs and certification bodies. * Develop strategies for direct and indirect lightning protection for airframe, electrical wiring, and electronic equipment. * Plan, execute, and document EMC, HIRF, and lightning tests in compliance with regulatory and customer requirements. * Diagnose and resolve electromagnetic interference issues observed during development or testing. YOUR PROFILE * Engineering degree in Aerospace Engineering or equivalent (Electrical/Electronics). * Minimum 8 years experience with HIRF, EMC and lightning protection (indirect effects). * Experience with the full development lifecycle from conceptual design through to certification (EASA/FAA Part 23 or 25). * Experience working in an EASA Part 21J Design Organization, or international equivalent. * Knowledge of systems & safety engineering principles for safety critical systems (SAE ARP 4754/4761). * Working experience with relevant industry standards, such as DO-160G, MIL-STD-461, ARP5414/ARP5415, and other applicable standards. * Working knowledge with direct effects of lightning protection and certification is a plus. * Experience with electric propulsion systems or high-voltage aerospace architectures is a plus. * Proficiency coordinating activities of engineers internally and in partner supplier companies. * Excellent verbal & written communication skills in English, other language would be a plus.  * Positive thinking, “Can do” attitude and working nature characterized by self-initiative, solution orientation, eagerness to learn, grow and apply new skills. * Passioned about aviation and electrification of aviation industry.  We recognize that women and other under-represented groups are often overlooked in our industry. If you’re excited about this role but don’t meet every listed qualification, we still encourage you to apply. Talent and potential can’t always be captured in a checklist. WHY US? * Be part of an ambitious team determined to shape the future of aviation. * We are an in-office company, but we value flexibility and trust employees to manage their schedules responsibly. This may include occasional remote work or adjusting hours to accommodate personal commitments. * Subsidized EGYM Wellpass membership: your (mental) health is important for us. * Enjoy a subsidized lunch with a 5€ company contribution per meal on office days. * Become a part of our success with virtual stock options. * Choose the option that suits your needs: either a free charging station for your electric car or a public transport job ticket as part of the Deutschlandticket. * Lease a high-quality bicycle or e-bike through our JobRad program and benefit from tax advantages. Whether for your daily commute or personal use, enjoy more mobility and sustainability. * Pension scheme to support your long-term financial security. * Work in one of our offices in Munich or Delft. Enjoy the modern Balan Campus in Munich or work inside the aerospace ecosystem at TU Delft. * Boost your professional as well as personal growth executing your own ideas and independent projects. * Join our internal social events and retreats (e.g. cooking, game nights, sports). COMPENSATION PRINCIPLES Our Compensation Philosophy: Compensation is determined based on objective and gender-neutral criteria, including relevant experience, qualifications and education, performance, level of responsibility, required skills and competencies, and the scarcity or uniqueness of expertise in the relevant field. VÆRIDION applies these criteria consistently to ensure fair and equitable compensation for employees performing the same work or work of equal value. Salary Range: 80.000 EUR - 100.000 EUR

Avelios Medical

ABOUT US Our mission at Avelios is to unlock clinical data to power seamless healthcare operations for better patient care. To do so, we have built a modular software platform that digitizes and optimizes workflows in hospitals with cutting-edge technology in a user-friendly way. With our software, we enable hospitals, doctors & nurses to provide their patients with the best possible care. We are growing fast and want to keep expanding our team and business to fundamentally digitize healthcare for the better. We appreciate different backgrounds and see diversity as one of our strengths. THE TEAM AND YOUR ROLE As a Forward Deployed Engineering Lead (all genders) for clinical software solutions, you take on a strategic and leadership role at the intersection of sales, technology, and hospital operations. You are responsible for leading and developing the Forward Deployed Engineering (FDE) function, while ensuring the delivery of scalable, high-quality, and customer-centric solutions. You work closely with sales, engineering, product, and project teams, and act as a trusted technical advisor to both internal stakeholders and enterprise customers. From early sales engagements to complex implementations, you ensure technical excellence, alignment, and long-term success of our clinical software solutions. YOUR TASKS * Lead and develop the FDE team, including mentoring, hiring, and performance management * Own solution architecture across key projects and strategic customers * Act as technical authority in complex sales cycles and high-impact deals * Design scalable architectures, APIs, and integrations end-to-end * Align closely with sales, product, engineering, and DevOps * Translate clinical, administrative, and technical requirements into robust solutions * Serve as trusted advisor to senior customer stakeholders (e.g. CIOs, IT leads) * Lead and support technical aspects of public and private tenders * Identify risks, trade-offs, and ensure long-term solution quality and scalability * Define and evolve architecture standards, best practices, and reusable patterns YOUR QUALIFICATIONS * Degree in Computer Science or a comparable qualification * Extensive experience in solution architecture, ideally in complex B2B / enterprise environments * Strong expertise in system architecture, APIs, and integration design * Deep understanding of IT infrastructure (cloud, on-premise, networking, security, VPN, etc.) * Experience with clinical or hospital IT systems is a strong plus * Proven experience in leading or mentoring technical teams * Strong analytical and strategic thinking skills * Excellent communication and stakeholder management skills * Fluent German (must-have) and strong English skills Your BENEFITS * Variety in your tasks and the opportunity to take ownership * An international, informal team structure in a motivating start-up atmosphere, allowing you to participate directly in our customer growth story and the overall success of Avelios * Ability to gain valuable hands-on experience in a startup backed by leading international VCs * Support for your personal development through continuous learning and feedback * Set your own rhythm with flexible working hours and trust-based time tracking * A virtual stock option package (VSOP) that lets you participate in Avelios’ long-term value creation * A monthly meal allowance up to 75 euros, full coverage of the Deutschlandticket, Urban Sports Club or a subsidized Wellpass membership, a bike leasing program and Corporate Benefits that give you access to discounts from a wide range of providers in various areas