WHO WE ARE
ABOUT STRIPE
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the
mos...
WHO WE ARE
ABOUT STRIPE
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the
most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our
mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an
unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
ABOUT THE TEAM
Revenue and Financial Automation Sub-org within Revenue and Financial Automation: Billing.
The Revenue and Financial Automation team at Stripe builds software tools that accelerate the economic and technological growth of
global businesses by helping them operationalize their commercial relationships with customers. Our offerings include a billing
platform, SaaS analytics, data services, and finance automation products that our customers creatively combine to support various
revenue models.
Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you
for different orgs based on your experience, location, etc. More information on our team matching process can be found here.
WHAT YOU'LL DO
We're looking for engineers who want to build the distributed systems, APIs, and backend services that power Stripe's revenue and
billing platform. You'll focus on API design and performance, service reliability, and distributed systems challenges, while
collaborating across the stack to ship complete solutions for millions of businesses.
RESPONSIBILITIES
Scope, architect, and lead technical projects to build and scale distributed backend systems and APIs
Design, build, and maintain reliable, high-performance APIs and backend services
Own service reliability, including setting performance targets and driving improvements across the stack
Debug production issues across distributed services and multiple levels of the stack
Make effective tradeoffs that consider business priorities, system performance, and a sustainable technical foundation
Teach and mentor engineers to grow into the next generation of leaders at Stripe
Partner with engineers and product managers across infrastructure and product teams to deliver well-integrated platform
services
WHO YOU ARE
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you
are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
MINIMUM REQUIREMENTS
5+ years of industry software engineering experience (does not include internships or co-ops)
Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview
process is language agnostic)
Strong collaboration skills, can work across workstreams within your team and contribute to your peers' success
Direct project leadership and mentorship experience. Ability to thrive with a high level of autonomy and responsibility, with
an entrepreneurial mindset.
Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and
external users
PREFERRED QUALIFICATIONS
Familiarity with event-driven architectures
Experience with subscription management, usage-based billing, or financial reporting systems
Interest in financial infrastructure and how businesses manage their revenue operations
WHO WE ARE
ABOUT STRIPE
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the
most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission
is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented
opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
ABOUT THE TEAM
The Support Experience engineering teams build and improve Stripe’s user support from end to end: how users get help within our
products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions.
We’re accountable for the quality and reliability of this support stack and we use data and firsthand user research to
continuously improve it.
Providing great support to users of all sizes is culturally important to everyone at Stripe. We are a group of capable, friendly,
user-oriented engineers that partner closely on this problem with Stripe’s world-class design, product, and operational teams.
This includes the external-facing support interfaces (https://support.stripe.com/), content, entry points, internal tooling, case
routing, and helping product teams across the company reduce support volume by improving our products.
WHAT YOU’LL DO
As a Full Stack Software Engineer on the Support Experience team, you will build engaging, responsive user interfaces that make it
truly enjoyable to get help from Stripe.
You will have the opportunity to scale the contact platform that connects Stripe users with the teams that are best equipped to
help them. This might involve implementing new API endpoints for use across multiple products, iterating on data pipelines to
maximize visibility into our support operations, or adding to our billing pipeline so that we can offer paid support plans in new
regions. We're also at the center of a genuine AI inflection point. Stripe's support operation is mid-transformation — AI-driven
interactions have crossed a major threshold, and 2026 is about pushing that further. Join now to help build the foundation during
the most consequential period in the org's history.
RESPONSIBILITIES
* Build, operate, and improve support products for all of Stripe’s users, from one-person startups to Premium Support users and
large enterprises.
* Work side-by-side with user-facing teams to understand their needs, develop short-term and long-term solutions, and deploy
those solutions across our global 24/7 support operation.
* Improve the internal tools that empower our user-facing teams to build new case-solving workflows, publish dynamic, localized
content to our user-facing support site, and answer every support request with the right context for any user.
* Own problems from end to end, managing complexity and engaging directly with stakeholders to think through everything from
business impact, to reliability and operability, to the pixel-perfection of individual support interactions.
* Uphold Stripe’s high standards for engineering and product quality and mentor newer team members to do the same.
WHO YOU ARE
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you
are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
MINIMUM REQUIREMENTS
* You have a strong technical background, including 2-5+ years of experience building impactful products or systems at scale
* Enjoy being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users both
internally and externally
* Write high quality code that is tested thoroughly, supported by clear documentation and has appropriate production
observability
* You are empathetic with users, both internal and external, and strive to create a better experience for all customers
* Enjoyment in working with a diverse group of people with different expertise
* Proven ability to stitch together many different services and processes together even if you have not worked with them before
* Uphold best practices in engineering, security, and design
PREFERRED QUALIFICATIONS
* Proficient in JavaScript (React) & Ruby; language can be learned and we care much more about your general engineering skill
than knowledge of a particular language or framework
* Previous experience building engineering solutions focused on support
TL;DR:
We’re looking for a full-stack engineer obsessed with Lovable’s growth engine - turning first touches into daily habits, and daily habits into a thriving ecosystem and real revenue. One sprint you’re shipping onboarding and activation flows; the next you’re crafting distribution rails and monetization features that help builders reach more users and keep them around. You think in React and APIs, but your first instinct is always: does this make users more successful, more often?
Coding skills + excellent taste + growth instincts + product obsession = you.
Why Lovable?
Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we’re just getting started.
We’re a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world.
What we’re looking for
5+ years of experience building and growing user-facing products in high-performing teams, ideally including growth work, marketplaces/platforms, or communities.
Strong product sense and UX taste for multi-sided systems with creators, learners, and customers - you can see problems from multiple sides and design for all of them.
Comfortable using data, funnels, analytics, attribution, and A/B testing to shape what you build and how you iterate.
Skilled at designing, measuring, and iterating experiments, and thorough in setting up growth systems “right” from the start.
Experience collaborating across functions (design, marketing, partnerships, support, data) to launch and grow new product surfaces and ecosystems.
Enjoys designing reusable growth, ecosystem, and monetization tools that other builders can plug into, with a pragmatic and detail-oriented mindset.
Motivated by helping others succeed and by seeing impact through engagement, measurable results, and revenue - you care about the scoreboard as much as the code.
What you’ll do
In one sentence: You will build the growth, ecosystem, and monetization systems that make Lovable - and the apps built on it - sticky, discoverable, and revenue-generating.
Ship and iterate activation, monetization and retention experiences that create fast, repeatable value and turn first-time users into long-term fans.
Build distribution rails for user apps: SEO and performance, shareable moments, social previews, email and lifecycle journeys, and other growth hooks.
Ship marketplace and ecosystem features for publishing, discovering, and reusing apps, templates, components, and services - plus profiles, reviews, and matching between builders and customers.
Design and implement monetization and pricing flows: payments, subscriptions, access control, plans, paywalls, billing integration, and revenue-share models that work for creators, customers, and Lovable.
Build the analytics and experimentation foundations - events, funnels, attribution, and A/B tests - so the team can understand what works and double down on it.
Collaborate closely with design, marketing, partnerships, and support to launch and grow new surfaces across the product and ecosystem.
Keep the experience relentlessly Lovable while making growth the engine, not the afterthought.
Our tech stack
We're building with tools that both humans and AI love:
Frontend: React
Backend: Golang and Rust
Cloud: Cloudflare, GCP, AWS, Many LLM providers
DevOps & Tooling: Github Actions, Grafana, OTEL, infra-as-code (Terraform)
About your application
Please submit your application in English. It’s our company language, so you’ll be speaking lots of it if you join.
We treat all candidates equally - if you’re interested, please apply through our careers portal.
TL;DR:
We’re looking for a full-stack engineer obsessed with Lovable’s growth engine - turning first touches into daily habits, and daily habits into a thriving ecosystem and real revenue. One sprint you’re shipping onboarding and activation flows; the next you’re crafting distribution rails and monetization features that help builders reach more users and keep them around. You think in React and APIs, but your first instinct is always: does this make users more successful, more often?
Coding skills + excellent taste + growth instincts + product obsession = you.
Why Lovable?
Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we’re just getting started.
We’re a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world.
What we’re looking for
5+ years of experience building and growing user-facing products in high-performing teams, ideally including growth work, marketplaces/platforms, or communities.
Strong product sense and UX taste for multi-sided systems with creators, learners, and customers - you can see problems from multiple sides and design for all of them.
Comfortable using data, funnels, analytics, attribution, and A/B testing to shape what you build and how you iterate.
Skilled at designing, measuring, and iterating experiments, and thorough in setting up growth systems “right” from the start.
Experience collaborating across functions (design, marketing, partnerships, support, data) to launch and grow new product surfaces and ecosystems.
Enjoys designing reusable growth, ecosystem, and monetization tools that other builders can plug into, with a pragmatic and detail-oriented mindset.
Motivated by helping others succeed and by seeing impact through engagement, measurable results, and revenue - you care about the scoreboard as much as the code.
What you’ll do
In one sentence: You will build the growth, ecosystem, and monetization systems that make Lovable - and the apps built on it - sticky, discoverable, and revenue-generating.
Ship and iterate activation, monetization and retention experiences that create fast, repeatable value and turn first-time users into long-term fans.
Build distribution rails for user apps: SEO and performance, shareable moments, social previews, email and lifecycle journeys, and other growth hooks.
Ship marketplace and ecosystem features for publishing, discovering, and reusing apps, templates, components, and services - plus profiles, reviews, and matching between builders and customers.
Design and implement monetization and pricing flows: payments, subscriptions, access control, plans, paywalls, billing integration, and revenue-share models that work for creators, customers, and Lovable.
Build the analytics and experimentation foundations - events, funnels, attribution, and A/B tests - so the team can understand what works and double down on it.
Collaborate closely with design, marketing, partnerships, and support to launch and grow new surfaces across the product and ecosystem.
Keep the experience relentlessly Lovable while making growth the engine, not the afterthought.
Our tech stack
We're building with tools that both humans and AI love:
Frontend: React
Backend: Golang and Rust
Cloud: Cloudflare, GCP, AWS, Many LLM providers
DevOps & Tooling: Github Actions, Grafana, OTEL, infra-as-code (Terraform)
About your application
Please submit your application in English. It’s our company language, so you’ll be speaking lots of it if you join.
We treat all candidates equally - if you’re interested, please apply through our careers portal.
