CRM Manager

Account Coordinator

Techary

Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach.  Our concept, “Technology, done differently”, embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Techary have helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation.   THE ROLE   The Account Coordinator plays a key supporting role within Techary’s global sales ecosystem, working closely with our Global Account Managers. This is a dynamic, customer-facing role ideal for a proactive, detail-oriented individual who is eager to build experience in account coordination and client relationship management. Based in our New Jersey office, the Account Coordinator will collaborate closely with the Sales Team to support BAU activities and manage smaller-scale client requirements. This position offers a valuable progression path into more senior and autonomous roles within a rapidly growing global IT company.   DUTIES & RESPONSIBILITIES    The successful candidate will be required to:   * Provide essential support to the Account Management Team with day-to-day administrative tasks, including; preparing quotes, managing portals, coordinating order fulfilment and assisting with project execution * Maintain accurate sales forecasts using Techary’s CRM system * Maintain strong internal and external relationships through timely communication and follow-through * Maintain detailed knowledge of client needs and expectations * Act as a liaison between all stakeholders to ensure the timely and successful delivery of services and opportunities   ESSENTIAL SKILLS   Required:   * 1 year+ IT sales support, account coordination, or account management experience – candidates with relevant experience in other industries with strong transferable skills are also encouraged to apply * Knowledge of Salesforce (desired) * Excellent verbal and written communication skills * Strong attention to detail, accuracy, and organisational skills * Outgoing and collaborative personality with the ability to build relationships both internally and externally * Ambitious individual who has a desire to grow and develop within a rapidly expanding company * Proactive with the ability to use initiative and work independently * Knowledge of the IT Channel desirable   BENEFITS   At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face.   Employee benefits include:   * Birthday as an additional PTO * 401K – 100% matching up to $5,000 * 20 paid Vacation days * Healthcare insurance * Learning & Development courses paid (Microsoft, Cisco etc)   Job Type: Permanent   EQUAL OPPORTUNITIES & DIVERSITY POLICY Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Techary’s Equal Opportunity Policy are available upon request.

CRM Manager

Butternut Box

FRESH FOOD, HAPPY DOGS. We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That’s why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you’re joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave), hand delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe - but we won’t stop until we’re feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us.  🐾 THE JOB:  Please note that this role will close on: 17th July 2026 This role is ideal for someone with ideally at least 3 years hands-on experience in e-commerce/lifecycle email marketing, who loves to combine creative thinking with a strong analytical mindset. You’ll own a part of our CRM customer journey and be instrumental in shaping how we connect with our customers through email, SMS, push and other digital channels. With a blend of tactical campaign execution and strategic planning, you’ll collaborate closely with our Physical Product, Digital Product, Operations, Creative and Business Intelligence teams to design and deliver a comprehensive roadmap of customer communications. This includes planning and introducing new flows, creating impactful campaigns, and ensuring that every touchpoint showcases the value we are able to deliver to our customers. This is a hybrid working role, offering flexibility with some work-from-home days each week. We expect you to spend 3 days at the Box Office in White City - London, with the possibility of occasional travel to other locations as your role evolves. If you're ready to make a significant impact, join us on this exciting adventure of growth and innovation. WHAT YOU’LL DO: * Strategic Planning: Partner with commercial owners to build and own the CRM roadmap for mid & late stage customers, covering proactive churn deflection, upsell campaigns, engagement programmes, and always-on lifecycle comms. Partner with commercial owners * Campaign Development: Ideate, build, and execute lifecycle campaigns across email, SMS, push and in-account - covering Extras x-sell, plan upsells, AP adoption, mid/late stage engagement, and proactive interventions for at-risk customers. * Data & Analytics: Regularly monitor and analyse campaign and adoption performance to uncover trends, evaluate success, and implement learnings to improve results and grow revenue. * A/B Testing: Design and execute testing strategies to refine communication and campaigns for better customer engagement. * Stakeholder Collaboration: Work with creative, brand, product, and operations teams to craft on-brand, customer-focused communications that resonate with our audience. * Personalisation: Leverage customer data to create segmented and personalised email content that feels relevant and timely. * Innovation: Explore and implement new tools, trends, and best practices to keep strategies fresh and impactful. * Campaign Execution: Ensure flawless execution of all email, SMS and push notifications to deliver on your goals. * E-commerce Management: Responsible for activating / de-activating offers through our backend system, and monitoring demand levels to inform promotions roadmap.   👀 WHAT WE'RE LOOKING FOR:  * Experience: At least 3 years of CRM/lifecycle marketing experience, ideally within a direct-to-consumer business. Hands-on experience with retention, churn deflection or upsell campaigns is strongly preferred. * Analytical Mindset: Exceptional ability to interpret campaign performance data, identify trends, and provide actionable recommendations to drive improvements. * Technical Capabilities: Experience with automation platforms (we use Iterable), BI tools (we use Looker) and an understanding of email and e-commerce best practice. * Strategic Thinker: We're looking for someone to take ownership of a clear CRM remit (mid/late stage, churn deflection, upsell). You'll need to plan proactively, prioritise across competing opportunities, and build a roadmap that delivers measurable LTV impact * Results-oriented: We have punchy commercial goals in mind, and are looking for someone who is motivated by a challenge, and is able to bring fresh, innovative ideas to the table. * Project Management: Strong organisational skills, capable of managing multiple campaigns, projects and stakeholders. * Creative Flair: A knack for storytelling and creating impactful, customer-centric campaigns that feel both engaging and on-brand. * Stakeholder Management: A collaborative spirit and the ability to effectively present to, and work with, cross-functional teams to achieve shared goals. * Obsessed with Dogs, naturally   ⏳ THE INTERVIEW PROCESS: 1. Initial call with your dedicated Talent Acquisition Partner, carried out remotely.  2. Sometimes the process will include a take home task, or a presentation of some kind. 3. Skills interview, usually carried out remotely.  4. Behaviours interview, usually carried out in person. 5. Depending on the seniority of the role you're applying for, there may be a final Leadership interview as a final step.  We usually expect our interview process to take 3-5 weeks, end to end.  🙌 OUR BENEFITS: * 25 days holiday (plus 8 bank holidays) and an additional day for every year of service up to 5 years * 5 additional, paid 'paws' days off per year dedicated to your learning, development or personal wellbeing. Hit pause when you need it most * £500 personal learning & development budget to sharpen your skills * Share options grant - everyone owns a piece of Butternut's success. * A significant discount on our Fresh food, to keep your own dogs as healthy as our customers * Enhanced parental leave * Flexible core working hours * Cycle to work scheme * Pension with NEST * Private Medical Insurance with Vitality * Private Dental Insurance with Bupa * Paid time off for fertility treatments and pregnancy loss * Paid sabbaticals for squad members with 5 or more years service at Butternut * Discounted gym access through MyGymDiscounts * Lots of office dogs (Ajax, Peggy, Chief, Louis, Hansen, Winnie and many more….) 💡 IMPORTANT THINGS TO NOTE: * We recommend getting your application in as soon as possible. We reserve the right to close the role early.  * Our team thrives on collaboration. We spend 3 days a week in our West London office (Monday, Wednesday, and Thursday) and 2 days working from wherever you’re most productive. Because being together is a big part of our culture, we’re looking for someone within a comfortable commutable distance to London. * We’re a small (but mighty!) recruitment team. We aim to respond to everyone personally, but if we’re flooded with brilliant applications, we may need to close the role early. We appreciate your patience while we review applications.  * For this specific role, we’re unable to offer visa sponsorship, so you’ll need the right to work in the UK. ❗️WE BELIEVE IN A SEAT AT THE TABLE FOR EVERYONE.  Butternut Box is an equal opportunity employer. We believe that to make the best food for all dogs, we need a team that represents all humans. We celebrate different nationalities, backgrounds, experiences and perspectives. We are specifically committed to increasing representation from underrepresented groups. We want a strong, diverse team built from different identities and lived experiences. We’re not perfect, but we are dedicated to the ongoing work of building an inclusive, supportive place where you can do the best work of your career.

CRM Manager

Motorway

ABOUT MOTORWAY Motorway is the UK’s fastest-growing used car marketplace - our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding. This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better. About the team The CRM team at Motorway supports the rest of the business with communications to sellers and dealers across multiple channels, in particular via email, SMS, WhatsApp, in-browser and notifications. We work closely with commercial, product and creative teams to make sure our communications support our business goals and make our seller and dealer experience as smooth as possible. About the role In this role, you'll join our Dealer (B2B) CRM team, and your main areas of focus will include: * Ensuring smooth dealer journeys by testing and improving automated communications, including smart recommendations, auction comms and more * Managing a campaign calendar, iterating and reporting back to the business on what we’ve learnt * Identifying and addressing dealer pain points Key responsibilities will include: * Understanding and optimising our dealer journey * Getting close to our network of Dealers, who are our key customers and have a wide range of backgrounds, needs and objectives * Creating and managing journeys using emails, WhatsApp, notifications, and SMS * Executing ad hoc comms in line with our frequent product roll-outs * Conducting A/B tests to improve campaign performance * Working closely with the contacts in Dealer Marketing, the rest of the CRM team, Product and Dealer Services to deliver comms Who you are If you have: * Experience in customer lifecycle management and automation * A strong CRM background, particularly in campaign management and journey design * Solid data analysis skills, with some experimentation experience * Experience with tools like Braze, HubSpot and Looker * Excellent communication skills, both written and verbal * The ability to work independently and juggle multiple tasks * A keen eye for detail * A curious mind! …then we’d like to talk to you. Our interview process Qualifying Screen - 30 minutes Hiring Manager Interview - 45 minutes Stakeholder interview stage - Victoria and member of CRM team/Dealer Marketing Manager 40 mins each You can expect to hear back from us within a week of each interview stage. You'll have the opportunity to speak with a talent partner throughout the interview process should you have any questions or need any type of accommodations.