
Convera · New York City
Account Manager Build relationships. Enable smarter business. Deliver real outcomes. At Convera, we believe the best client outcomes come from the combination...
Account Manager
Build relationships. Enable smarter business. Deliver real outcomes.
At Convera, we believe the best client outcomes come from the combination of great people and intuitive platforms. We’re hiring an
Account Manager to manage and grow a portfolio of top-tier upper small business clients by delivering a service experience that
blends human insight with self-service capability. This is a role for someone 4+ years into a B2B sales or account management
career, ready to step up into full portfolio ownership and make a tangible impact on client success.
Why this role matters
The foreign exchange and international payments landscape is fast-moving and high stakes. Our clients rely on their Account
Manager to help navigate complexity, combining the right technology with expert guidance to deliver the best outcomes for their
business. This is not a customer service role; it’s end-to-end ownership and real commercial impact.
What you’ll be doing
What we’re looking for
We’re looking for someone with 4+ years’ experience in B2B sales or account management, with a strong track record of growing
client relationships. You’re commercially driven and comfortable working to targets, while balancing relationship management with
disciplined activity.
You’re people-first but pragmatic, understanding that strong relationships deliver results, and you’re comfortable working across
both digital and human-led interactions. You bring a proactive, structured and accountable approach, with the ability to manage a
portfolio with discipline and take ownership early.
Strong communication and stakeholder influence skills are essential. Experience in financial services, FX or payments is a major
plus, but if not, we’ll support the right candidate to build this capability.
Must Have
Good to Have
What we offer
You’ll gain a clear pathway into enterprise account management, sales leadership or specialist roles, supported by structured
training and ongoing development. You’ll work with increasingly complex clients, building the capability to navigate more
sophisticated payments, FX and risk conversations over time.
You’ll have the opportunity to take ownership of meaningful client relationships early, with real accountability for outcomes. All
of this sits within a high-performance, well-supported team where success is recognized, and where you’re given the tools,
coaching and autonomy to grow your career at pace.
About Convera
Convera is a global leader in commercial payments, helping businesses manage cross-border transactions and navigate foreign
exchange with confidence.
We combine smart technology with real human expertise to deliver solutions that are practical, scalable, and client focused.
Because ultimately, it’s not just about moving money - it’s about helping our clients run better businesses.
Ready to take ownership? If you’re ready to step into a role where you can combine relationship management, commercial ownership,
and platform-assisted service delivery - we’d love to hear from you.
Pay Transparency Statement
Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position,
the expected base salary range is $80,000.00 - $115,000.00 per year, depending on factors such as experience, qualifications, and
geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may
receive higher offers within the posted range.
We also offer a comprehensive benefits package, which includes:
Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and
business needs.
Senior Product Designer Location: Hybrid in NYC (3 day in-office requirement) Qualifications: * Experience: 5+ years of hands-on product design experience in a software product company, with a strong portfolio showcasing end-to-end UX/UI projects. * Communication: Exceptional communicator who can clearly articulate design decisions and strategies to cross-functional teams, clients, and key stakeholders. * Self-Starter: Highly independent and proactive, capable of taking initiative and driving projects forward with minimal guidance, while keeping aligned with team goals. * User-Centered Mindset: Skilled in translating complex user requirements into coherent design solutions focused on ease of use and delight. * Collaboration: Effective in a multidisciplinary environment, able to balance diverse perspectives and contribute meaningfully to discussions. * Prototyping Expertise: Demonstrated mastery of Figma with strong prototyping skills that set a standard for the team. * Multitasking & Holistic Thinking: Skilled at managing multiple projects simultaneously while maintaining a holistic perspective and ensuring design consistency. * Global Collaboration: Proven ability to work seamlessly across time zones as part of a global team, keeping projects aligned and on track. Bonus points: * Exceptional Presentation Skills: Skilled in presenting design concepts, feature flows, and solutions with clarity and impact to cross-functional teams, clients, and key stakeholders, ensuring alignment and understanding across all levels. * Marketing Design Experience: Previous experience in marketing design, with a strong ability to create visually engaging assets that are aligned with brand messaging and effectively drive user engagement. * Industry Insight: Prior experience in fintech—especially with a focus on B2B payment platforms—will be invaluable in helping you navigate our product’s unique challenges and identify growth opportunities. A day in the life and how you’ll make an impact: * Lead and Shape Design & User Experience: You will own critical aspects of our platform's product design, steering the user experience from prioritization through to launch. You'll lead and craft tailored experiences designed specifically for a diverse range of partners. * Collaborate with Key Stakeholders: Partner closely with Principal Designers, Product Managers, and Engineering leads to translate our company’s strategy into impactful initiatives on the roadmap, ensuring alignment on the most valuable problems to solve. * Collaborate with Partner Design Teams: You’ll work closely with design teams from leading U.S. financial institutions to ensure a cohesive and unified design experience, leading decision-making processes, managing requests, and maintaining clear, effective communication throughout each project phase. * User-Driven Problem Solving: Engage directly with customers to gather insights, develop prototypes, and use data and feedback to identify friction points and uncover improvement opportunities. * Contribute to Partner Collaboration Initiatives: You’ll actively bring fresh ideas to foster stronger partnerships, proposing new collaboration methods and initiatives that enhance joint projects and drive mutual success. * Engage in Team Rituals: Actively participate in design critiques, story creation, weekly stand-ups, and other team rituals to foster a collaborative and aligned design culture. About the team: We're looking for a Senior Product Designer to lead key aspects of our platform’s design, guiding the user experience from prioritization through to launch and creating seamless, impactful experiences for a range of partners. You’ll collaborate closely with cross-functional and partner design teams, working independently to help steer decisions, bring fresh ideas, and keep everyone aligned. Your contributions will directly support Melio’s mission of empowering small businesses by enhancing our B2B payment platform. About Melio USA: * Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. * The annual base salary range for this position is $140,000-160,000. * Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA. * 401K matching and stock options: Feel the investment of working at a hyper-growth startup. * Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees. * Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it. * Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week. * Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well! * Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities. Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them. Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job opportunity, please do so directly on our careers page [https://www.lifeatmelio.com/] (or if you’re here already, scroll down and apply now!). This employer participates in E-Verify [https://drive.google.com/file/d/1Hav72jolloAjHVMjwrj4mTymQA7Uw1je/view] and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. As an Enterprise Account Executive, you will manage a select portfolio of high-value Enterprise accounts and actively pursue new strategic clients within our General Business segment (ie Travel/Hospitality, QSR, Healthcare, Technology & more). Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management. WHAT YOU'LL DO * Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities * Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts * Develop and manage relationships with high-profile accounts while actively seeking new opportunities * Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling * Collaborate with internal and external teams to ensure a seamless client experience * Drive account expansion within assigned accounts using market insights * Educate clients on industry trends, positioning Braze as a trusted partner * Utilize Salesforce.com [http://salesforce.com/], Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting WHO YOU ARE * 10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 5+ years of industry experience * Ideally, your product sales experience focuses on non-ERP solutions - selling marketing automation, analytics, CRM, CDP, digital media publishing or content marketing solutions * Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments * Proven ability to source and prospect new accounts through effective outbound strategies * Outstanding verbal, written, and presentation skills for articulating complex concepts * Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs * Strong networking skills, able to navigate large organizations and identify key decision-makers * Up-to-date on digital and application trends, particularly in the mobile space * Willingness to travel as needed, up to 50% at peak times For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year with an expected On Target Earnings (OTE) between $312,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here [https://www.braze.com/company/careers/how-we-hire#benefit-section]. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: * Competitive compensation that may include equity * Retirement and Employee Stock Purchase Plans * Flexible paid time off * Comprehensive benefit plans covering medical, dental, vision, life, and disability * Family services that include fertility benefits and equal paid parental leave * Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend * A curated in-office employee experience, designed to foster community, team connections, and innovation * Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching * Employee Resource Groups that provide supportive communities within Braze * Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision. Please contact us at talentdata.privacy@braze.com [talentdata.privacy@braze.com] for any requests or questions. To find out more about our hiring process, check out this page [https://www.braze.com/company/careers/how-we-hire]. Notice Regarding Automated Employment Decision Tool (NYC Local Law 144) Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com [talentdata.privacy@braze.com] promptly after applying. A summary of the most recent bias audit results for such tool is available here [https://www.braze.com/company/legal/bias-audit-candidates]. Please see our Candidate Privacy Policy [https://www.braze.com/company/legal/privacy-policy-job-candidates] for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
Portfolio Manager - Sydney or Brisbane Build relationships. Enable smarter business. Deliver real outcomes. At Convera, we believe the best client outcomes come from the combination of great people and intuitive platforms. We’re hiring a Portfolio Manager to manage and grow a portfolio of top-tier upper small business clients by delivering a service experience that blends human insight with self-service capability. This is a role for someone 4+ years into a B2B sales or account management career, ready to step up into full portfolio ownership and make a tangible impact on client success. Why this role matters: The foreign exchange and international payments landscape is fast-moving and high stakes. Our clients rely on their Portfolio Manager to help navigate complexity, combining the right technology with expert guidance to deliver the best outcomes for their business. This is not a customer service role; it’s end-to-end ownership and real commercial impact. What you’ll be doing: * Own and grow a portfolio of high-value B2B clients, building strong relationships with key decision-makers * Drive revenue and retention by proactively identifying opportunities and expanding client value * Deliver tailored solutions across FX, international payments, and risk management * Enable clients to maximize Convera’s platform, combining self-service with expert support where it matters * Execute a disciplined commercial playbook, balancing proactive outreach, pipeline development, and relationship management * Support our Business Development team through early engagement with new clients. What we’re looking for: * We’re looking for someone with +4 years’ experience in B2B sales & account management, with a strong track record of growing client relationships. You’re commercially driven and comfortable working to targets, while balancing relationship management with disciplined activity. * You’re people-first but pragmatic, understanding that strong relationships deliver results, and you’re comfortable working across both digital and human-led interactions. You bring a proactive, structured and accountable approach, with the ability to manage a portfolio with discipline and take ownership early. * Strong communication and stakeholder influence skills are essential. Experience in financial services, FX or payments is a major plus, but if not, we’ll support the right candidate to build this capability. Must Have: * 4+ years B2B account management / B2B sales experience * 2+ years’ experience in cross-border payments and including customer buying needs and typical ICPs and stakeholders in accounts * Demonstrated experience owning a book of business with revenue/quota responsibility * Experience with CRM systems (e.g. Salesforce, Gong, HubSpot, etc.) and other sales enablement and AI tools. * Tech-savvy with a passion for leveraging digital tools to enhance performance. Good to Have: * Experience selling credit and risk products e.g. Options What we offer: You’ll gain a clear pathway into corporate account management, sales leadership or specialist roles, supported by structured training and ongoing development. You’ll work with increasingly complex clients, building the capability to navigate more sophisticated payments, FX and risk conversations over time. You’ll have the opportunity to take ownership of meaningful client relationships early, with real accountability for outcomes. All of this sits within a high-performance, well-supported team where success is recognized, and where you’re given the tools, coaching and autonomy to grow your career at pace. About Convera: Convera is a global leader in commercial payments, helping businesses manage cross-border transactions and navigate foreign exchange with confidence. We combine smart technology with real human expertise to deliver solutions that are practical, scalable, and client focused. Because ultimately, it’s not just about moving money - it’s about helping our clients run better businesses. Ready to take ownership? If you’re ready to step into a role where you can combine relationship management, commercial ownership, and platform-assisted service delivery - we’d love to hear from you. #LI-AS1