
Melio · New York City
Senior Product Designer Location: Hybrid in NYC (3 day in-office requirement) Qualifications: * Experience: 5+ years of hands-on product design experience in...
Senior Product Designer
Location: Hybrid in NYC (3 day in-office requirement)
end-to-end UX/UI projects.
clients, and key stakeholders.
guidance, while keeping aligned with team goals.
and delight.
to discussions.
and ensuring design consistency.
and on track.
cross-functional teams, clients, and key stakeholders, ensuring alignment and understanding across all levels.
that are aligned with brand messaging and effectively drive user engagement.
you navigate our product’s unique challenges and identify growth opportunities.
experience from prioritization through to launch. You'll lead and craft tailored experiences designed specifically for a
diverse range of partners.
translate our company’s strategy into impactful initiatives on the roadmap, ensuring alignment on the most valuable problems to
solve.
a cohesive and unified design experience, leading decision-making processes, managing requests, and maintaining clear,
effective communication throughout each project phase.
to identify friction points and uncover improvement opportunities.
new collaboration methods and initiatives that enhance joint projects and drive mutual success.
foster a collaborative and aligned design culture.
We're looking for a Senior Product Designer to lead key aspects of our platform’s design, guiding the user experience from
prioritization through to launch and creating seamless, impactful experiences for a range of partners. You’ll collaborate closely
with cross-functional and partner design teams, working independently to help steer decisions, bring fresh ideas, and keep
everyone aligned. Your contributions will directly support Melio’s mission of empowering small businesses by enhancing our B2B
payment platform.
and community support for our employees.
leave and wedding days to allow you to take the time you need, when you need it.
friendly as well!
programs, and team building activities.
Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more
time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to
help small businesses succeed in the ways that work best for them.
Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity
Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race,
gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity.
Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio
accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job
opportunity, please do so directly on our careers page [https://www.lifeatmelio.com/] (or if you’re here already, scroll down and
apply now!). This employer participates in E-Verify [https://drive.google.com/file/d/1Hav72jolloAjHVMjwrj4mTymQA7Uw1je/view] and
will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
YOUR ROLE: BUILD THE GROWTH ENGINE FOR A BRAND PEOPLE TALK ABOUT PrimaryMD is a concierge primary care and longevity practice redefining what medicine feels like. Our members pay $18,000 a year for a real physician partner — unhurried visits, advanced diagnostics, and a care team that proactively builds their longevity plan. We operate in New York and San Francisco, we're founder-led and built on our own revenue — no investors to answer to — and our SoHo flagship opens this fall. Here's the interesting part: we've grown almost entirely by word of mouth — deliberately. We built the product, the physician team, and the member experience first, and let our members do the talking. That foundation is set. Now we're ready to build the engine. That's the job. You'll be our first marketing leader, reporting directly to the CEO, with a mandate to own the entire function: brand, paid, email, PR, partnerships, events. Location: Hybrid, New York City — in office 3–4 days a week (Hudson Yards today; our SoHo flagship opens this fall), and out in the city for events and partnerships Reports to: Founder & CEO Team: Agency and freelance partners from day one; full-time hires as the engine scales Compensation: $135,000–$165,000 base, commensurate with experience HOW YOU'LL MAKE AN IMPACT Build the Member Growth Machine This is the mandate everything else serves. Twelve months in, marketing reliably delivers new members every month at an acquisition cost we understand — paid, email, partnerships, and referrals all converting and all measured. You'll launch and optimize Google and Meta campaigns, build the funnel analytics, kill what doesn't work fast, and scale what does. Own the Brand, End to End You're the guardian of PrimaryMD's brand identity. Working from our brand book and our voice — PACI: Personalized, Accessible, Caring, Inspiring — you'll make sure every touchpoint, from an Instagram post to the SoHo lobby to a member email, delivers the same message: empathy powered by precision, luxurious without being cold, credible without being clinical. Run Partnerships & PR Build the relationships that build the brand: collaborations with the wellness, fitness, hospitality, and lifestyle brands our members already love; in-person events worth dressing up for; press that positions our physicians as the voices of concierge longevity care. You'll select and manage PR agencies rather than waiting on them — you know what a good agency relationship produces and how to demand it. Own Email & Lifecycle Marketing From the first touch to the member renewal, you own the email strategy — prospect nurture, newsletter, member communications cadence — and the CRM discipline behind it. Lead the Agency Roster Our AEO/SEO agency reports to you from day one. You'll set their targets, hold them accountable, and add (or cut) agencies and freelancers across creative, paid, and PR as the numbers dictate. You spend every dollar like it's yours, because we run on our own revenue and it effectively is. Launch SoHo Our flagship opens this fall in one of the most visible retail neighborhoods in the world. It's your first big campaign moment — the events, the press, the partnerships, and the paid support that turn an opening into a statement. WHAT SUCCESS LOOKS LIKE By Day 90. You've diagnosed the funnel, locked the brand foundations, launched first paid campaigns on Google and Meta, and the email engine is shipping. The SoHo opening plan is yours and it's in motion. By Month 6. At least two channels are producing members at a cost we understand. The agency roster is performing or replaced. Our name is starting to come up in rooms we're not in. By Year 1. Marketing is a member growth machine — a predictable, measured engine sitting alongside word of mouth. The playbook is documented and ready to travel to the next market. WHAT WE'RE LOOKING FOR EXPERIENCE * Luxury services fluency is required. You've marketed high-ticket services — not products — to affluent, discerning customers, and you understand that trust is the product. Luxury hospitality and private members clubs, premium wellness and boutique fitness, concierge or executive health — that's the neighborhood we're hiring from. * Partnerships and PR are required. You've built brand partnerships that actually produced customers, and you've managed PR agencies well enough to know the difference between coverage and buzz. * Startup build experience is required. You've built a marketing function from scratch, or near-scratch, at an early-stage company — you know what it means to be the whole department before you get to lead one. * 5–8+ years in marketing, with breadth across the full stack: brand, performance, content, email, events. * Hands-on paid media strongly preferred. You've personally set up and optimized Google and Meta campaigns — written the copy, structured the audiences, read the dashboards — not just reviewed an agency's slides. THE PERSON * A full-stack operator. You can set the strategy in the morning and build the campaign in the afternoon. You don't mind getting your sleeves dirty — spinning up a test, shooting the content, fixing the landing page. * An owner, not a clock-puncher. We measure outcomes, not hours. Launches and events will have their intense weeks; you manage your own energy and you deliver. * A brand guardian with taste. You notice when a font is off, when a caption is off-voice, when an experience is 90% right — and you care about the last 10%. * A relationship builder. You genuinely like people, you follow up, and doors in NYC's wellness, hospitality, and media worlds open when you knock. * Bought into the mission. You believe healthcare should feel personal, proactive, and human — and you want to make a brand out of that belief. THIS PROBABLY ISN'T FOR YOU IF… * You've only marketed products, or only worked in big teams where "hands-on" meant writing the brief. * You need an established playbook — here, you write it. * You'd rather manage the work than do the work. For a while, you'll do plenty of both. WHY PRIMARYMD? First marketing leader, full mandate. The brand, the budget, the channels, the agencies — the entire function is yours to build, reporting directly to the founder & CEO. As the company scales into new markets, the function scales under you. A product that deserves it. Two founding physicians who write and speak at a world-class level, a five-star member experience, and membership demand built by word of mouth alone. You're not polishing a mediocre offering — you're amplifying an exceptional one. Small team, big standard. A senior, collaborative team that lives our PACI principles — Personalized, Accessible, Caring, Inspiring. ABOUT PRIMARYMD PrimaryMD is a tech-enabled concierge primary care practice emphasizing The Human Advantage — proactive, relationship-based care that's tech-enabled but always human-first. From advanced diagnostics to personalized care plans and continuous support, we empower members to optimize their healthspan. Join us in building a future where medicine is personal, preventive, and profoundly impactful.
MOVE CITIES FORWARD WITH US At Cabify, we’re working to make cities better places to live. We believe mobility should be more accessible, efficient and sustainable, helping people move through their day with more freedom and fewer barriers. We connect people and businesses with the transport options they need, while working towards a future where cities depend less on private cars and more on shared, smarter ways of moving. There’s still a long way to go, and design has an important role to play in shaping that future. Want to join us? THE DESIGN TEAM The design team sits within Cabify’s Technology area, alongside Engineering, Product and Data. That means we work closely with the teams shaping, building and measuring our products, and that design has a direct voice in decisions that affect both the user experience and business impact. We’re a team of 20 people spread across different locations in Spain, with most of us based in Madrid. The team is organised into three main groups: Product Design, Design System/Web and Core Design. Across all three, we partner closely with technical teams as well as stakeholders in Growth, Business and Marketing, bringing together product, brand, communications, systems and experience. Our work blends execution, craft and collaboration. We design experiences across the Cabify ecosystem, evolve our design system, maintain consistency across our interfaces and brands, and make sure our solutions are grounded in real user needs, business opportunities and meaningful product problems. We also stay close to emerging technologies and ways of working, continuously testing new tools, processes and practices that can help us design better and move smarter. We also have our own design rituals to share knowledge, raise the bar and keep our design culture strong: monthly Design Meetings, quarterly Design Days, weekly critiques and glues, where we align on solutions, spot shared patterns and stay connected as a team. We see ourselves as a high-standards, down-to-earth and committed team, always looking to learn, share and improve together. Designing at Cabify means having autonomy, but also being part of a community that sees design as a collective practice, closely connected to technology, business and everyday life in cities. THE ROLE As a Product Designer at Cabify, you’ll work within the Technology area, partnering closely with Product, Engineering, Data and Research to design experiences that create real impact for the people who use our products and for the company’s goals. Your work will involve understanding complex problems, spotting opportunities, designing clear solutions and bringing them all the way to implementation together with technical teams. We expect you to combine product thinking, design craft, user empathy and business understanding to build solutions that are simple, useful and well executed. The day-to-day life of a Product Designer at Cabify brings together exploration, definition, design, validation and collaboration. You’ll work with Product Managers, Engineering Managers, Software Engineers, Data Scientists, User Researchers and other designers to turn real needs into experiences that improve mobility in our cities. You’ll also be an active part of the design team, contributing to critiques, glues and Design Meetings, sharing learnings, systematising solutions and helping raise the quality of design across the Cabify ecosystem. Some examples of projects you could work on: * Improve key experiences across Rider, Driver or Business. * Redesign critical flows such as sign-up, support, payments or bookings. * Create solutions for companies, fleets and travel managers. * Identify friction points and turn them into improvement opportunities. * Reduce drop-off, increase conversion and improve satisfaction. * Validate decisions together with Data and Research. * Shape viable and scalable solutions with Engineering. * Evolve patterns, components and criteria in the Design System. * Explore new tools, processes and ways of working. * Share knowledge with the wider design team. WHAT WE’RE LOOKING FOR If you’re interested, we think you could be a great fit if you have: * Strong alignment with our principles. * Interest in a hybrid working model, with 3 days a week from our Madrid office and 2 days working remotely. On top of that, we offer 6 weeks a year to work fully remotely, split into 3 weeks per semester. * The ability to connect features and initiatives, balancing quick wins with more complete experience redesigns. * A mindset for designing proposals that move our metrics in the right direction. * Interest in understanding technology, because it helps us design simpler and more effective solutions. * Curiosity for new tools, processes and ways of designing, especially around AI-driven workflows and new automation capabilities. At Cabify, we provide the space, tools and resources — including access to models and tokens — so the team can explore, learn and create real impact in their work. * A research mindset that helps you make better-informed decisions. * Strong interaction design skills to help people complete tasks in a simple and intuitive way through well-designed interfaces. * The ability to create visual experiences that are not only useful, but also build emotion and connection with our users, shape perception and influence behaviour, ultimately contributing to the business. * Clear and concise communication skills in both English and Spanish language, with the ability to explain design decisions, connect different perspectives and act as a bridge between technical and non-technical disciplines. * The ability to create proposals, documentation and design deliverables that help teams make better decisions, stay aligned and contribute clearly to the company’s strategy. * And most importantly, a humble attitude, motivation to work with a passionate team, and the ability to receive feedback and think critically about your own work. For sure, you don't need to check all the boxes to be a good match. THE OFFER We’re a company full of happy, motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family: 💶 Excellent Salary conditions: L4 Senior [50K-74K€] 🌍 Our office is located in Madrid. ⌚ Flexible work environment & hours. 🙌 Regular team events. 🚗 Cabify staff free rides. 🚀 Personal development programs based on our career paths. 📐 Coursera: your own license in Coursera to take as many courses as you wish and continue developing your skills. 🧘♀️ iFeel: Free access to the iFeel platform, so you can take care of your emotional well-being through therapy sessions. 💳 Flexible compensation plan: Restaurant tickets, transport tickets, healthcare and childcare. 🐱 A pet room, so you don’t have to leave your furry friend at home. ☕️ And last but not least...free coffee and fruit! Cabify is proud of being an equal opportunity workplace. We celebrate diversity and we are committed to creating an inclusive environment for all employees regardless of background, gender, religion, orientation, age or ability. Join us!
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We’re seeking a Senior Product Designer to join our team, dedicated to building intuitive and impactful financial products for a global audience. In this role, you’ll collaborate closely with a talented design team to address customer needs, elevate design standards, and ensure a seamless user experience. Using data-driven insights alongside your skills in design, research, and prototyping, you’ll develop user-friendly solutions for complex challenges. If you’re eager to bring compelling designs to life and create exceptional digital experiences, we’d love to meet you.