
Parloa · New York Office; Remotely in the USA
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerat...
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As
agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no
longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between
global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer and TUI
already deploying Parloa at scale.
At Parloa, our AI agents turn customer conversations into lasting loyalty. As a Senior Product Marketing Manager at Parloa you
will be an architect of how Global 2000 companies rethink their entire customer experience infrastructure. You aren’t just
marketing AI; you are defining the new standard for human-AI interaction in the enterprise.
You will play a crucial role in developing go-to-market (GTM) strategies, launching marketing initiatives, empowering sales
efforts, creating thought leadership, digging into market data, and establishing a thorough understanding of customers and
competition. You will be expected to communicate with confidence and authority, think and act strategically, operate autonomously,
and collaborate seamlessly across departments and time zones.
With an owner’s mindset, you will help Parloa move beyond features and benefits to co-lead the evolution of our market
positioning. You will help us define how the Global 2000 perceives the shift to agentic CX for service, sales, and marketing,
ensuring we are the undisputed category leader.
7-figure deals. You will help define Parloa’s overall market narrative for key industries, own the evolution of our industry
ICP, and architect value frameworks and ROI narratives aligned to industry use cases.
expert for enablement sessions, and guide communication efforts across multiple audiences and channels.
cases and proof points based on research, infused competitive differentiators in collaboration with our Competitive
Intelligence team.
translate technical concepts into the language of our buyers, create and/or collaborate on content, and speak on webinars and
at events.
growing revenue 3X. This might include key deal cycles, industry-defining research, strategic partner engagements, or executive
event participation.
partner marketing, industry marketing, sales enablement, B2B direct marketing, etc.
an audience’s attention.
and also created visually appealing sales collateral from top to bottom.
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes
action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high
volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re
defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If
you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this
is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s
evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with
clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for
themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong
expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear
ambition: to become the global category leader in enterprise-grade conversational AI.
OTE Salary Range - $160,000 - $180,000 + Equity
Salary Range
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are
instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
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origin, disability status, socioeconomic background and other characteristics.
About 9fin 9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide. THE OPPORTUNITY The Senior Product Marketing Manager will be responsible for leading the go-to-market (GTM) strategy and execution for product launches, creating impactful sales enablement materials, conducting market research, and collaborating cross-functionally to ensure the success of 9fin’s products. This role is ideal for someone with a strong background in B2B SaaS marketing who is passionate about driving product adoption and shaping the messaging and positioning for cutting-edge fintech solutions. WHAT YOU'LL WORK ON Every day is different, but here’s an example of the kind of things you’ll work on: * Develop and execute GTM strategies for new product launches, ensuring alignment with business goals and fostering collaboration between product, sales, and marketing teams. * Create sales enablement materials (presentations, case studies, battle cards, one-pagers) to support the sales team in effectively promoting the product. * Conduct market segmentation analysis to define target customer groups, tailoring messaging and marketing strategies to address their specific needs and challenges. * Define and communicate compelling product positioning that differentiates 9fin in the market and resonates with target audiences. * Stay informed on industry trends and competitor activities, providing insights that inform product and marketing strategies. * Collaborate with customer success teams to drive engagement, retention, and adoption through targeted campaigns and educational content. * Identify opportunities to boost product adoption and usage, working closely with sales, customer success, and product teams. * Track and analyze the performance of product marketing initiatives, using data and feedback to refine strategies and improve results. * Ensure alignment across product management, sales, customer success, and marketing teams on messaging, positioning, and execution of go-to-market activities. ABOUT YOU This role will be a great fit if you: * 7+ years of experience in product marketing, preferably in B2B SaaS or fintech industries. * Strong understanding of GTM strategies and product launch processes. * Proven experience in creating effective sales enablement materials and supporting sales teams. * Expertise in market segmentation, competitive analysis, and product positioning. * Excellent technical communication skills, with the ability to translate complex product features into clear, compelling messaging for various audiences. * Analytical mindset, with the ability to use data and performance metrics to drive decision-making and optimize marketing efforts. * Ability to collaborate effectively with cross-functional teams, including product, sales, customer success, and marketing. * Experience with performance tracking tools and product marketing metrics. * A proactive, self-starter attitude with a passion for fintech and innovation. OUR BENEFITS We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance * Competitive salary benchmarked at 75-90th% of market * Pension (your minimum contributions are 4% with 9fin matching up to 7%) * Private Medical Insurance * Paid sick leave with Income Protection for long periods of illness * Group Life Assurance * Season Ticket Loan & Cycle to Work schemes Time off * 25 holiday days per year * Local public holidays (with the ability to exchange them for alternative days) * Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work * Work abroad for up to 3 months a year * 1 month paid sabbatical after 5 years of service * Enhanced parental leave & flexible working arrangements available Training & Culture * Professional learning and development budget * AI experimentation budget of £800 per employee to trial AI tools * Bi-annual team socials * Summer and Winter company social events A NOTE FROM THE HIRING MANAGER “At 9fin, we’re on a mission to revolutionize debt capital markets with technology that brings them into the modern age. As we grow, we’re looking for a Product Marketing Manager who’s passionate about fintech and driving the adoption of cutting-edge products. This role is all about crafting compelling messages, launching new products, and working closely with teams to ensure our solutions are positioned to succeed in the market. If you’re someone with a strong background in B2B SaaS, love creating impactful marketing strategies, and enjoy the fast pace of a growing company, I’d love to have you on our team. Join us as we reshape the future of debt markets!" — Madeline Thomas, Marketing Director, 9fin 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.
ABOUT BUREAU Bureau is a unified risk decisioning platform for Compliance, Fraud, and Transaction risks. Our platform is a single decision-making engine, powered by a 1 billion+ identity knowledge graph. Over 150 Banks, fintechs, retailers, and digital platforms use Bureau to verify identities faster and stop fraud earlier globally. Bureau has raised $50M+ from renowned Silicon Valley and global investors including Sorenson Capital and PayPal Ventures and is expanding rapidly from APAC to Americas, Europe, and beyond. WHY BUREAU? Bureau is building the infrastructure that makes digital identities and transactions safe and trustworthy for billions of people. The mission is big, the problems are complex, and the impact is real. We hire people who want that level of responsibility. People who move fast, build systems from scratch, and care deeply about turning strategy into execution. If you want predictability or narrow scope, this won't be your place. If you want to shape how a scaling global company operates—keep reading. About the Role - Senior Product Marketing Manager Bureau is looking for a Senior Product Marketer who can independently translate our market insight and thought leadership into compelling, tangible go-to-market assets. You’ll work directly with Sales, Product, and Leadership to define how Bureau tells its story across the Identity, Fraud, and Financial Services ecosystem. This is a hands-on role that blends strategic clarity with strong execution - ideal for someone who enjoys owning outcomes end-to-end without needing constant direction. What you’ll be doing Go-to-Market & Messaging * Develop and maintain crisp, differentiated messaging and positioning for Bureau’s solutions across verticals and geographies (India, SEA, MEA). * Translate complex product capabilities in identity, fraud, and risk intelligence into simple, customer-focused narratives. * Support new product and feature launches with GTM collateral, internal enablement, and post-launch analysis. Sales & Leadership Enablement * Work with the Sales and Leadership teams to convert Bureau’s GTM and thought leadership into decks, case studies, one-pagers, and videos that advance conversations and shorten deal cycles. * Build and maintain an asset library aligned to buyer stages and use cases. * Partner with Sales to ensure consistent messaging and positioning in every external touchpoint. Market Intelligence & Insights * Research and monitor market trends, competitors, and regulatory developments in financial services, fraud prevention, and digital identity. * Feed actionable insights back into Product and GTM strategy to influence roadmap and positioning decisions. Cross-Functional Collaboration * Work closely with Product, Growth, and SDR teams to ensure alignment between market needs and product narratives. * Own reporting and metrics on marketing asset usage, win-rates, and adoption by sales teams. What You’ll Bring To shine here, you should have: * 6 to 10 years of experience in Product Marketing or GTM for Enterprise SaaS, preferably in Identity, Fraud, or BFSI. * Proven ability to work independently with Sales and Leadership to conceptualize and produce GTM deliverables without daily supervision. * Demonstrated experience in messaging, enablement, and launch execution for B2B tech products. * Strong communication and storytelling skills with an analytical mindset. * Comfortable working in a high-velocity, entrepreneurial environment with tight cross-functional collaboration. * Familiarity with CRM and automation tools such as HubSpot, Salesforce, or equivalent. Nice to Have * Exposure to SEA or Middle East fintech markets. * Experience supporting enterprise sales teams with GTM collateral and competitive insights. * Previous background in enterprise sales or consulting before moving into marketing. OUR CULTURE * We hire self-motivated people and get out of their way * We value performance, not hours worked * Speed, ownership, and impact matter most COMPENSATION * Competitive salary + potential equity * Health benefits, flexible PTO, learning budget
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. Capital·com is expanding, rebuilding, and rethinking the way the traditional broking industry operates. Product teams are highly focused on delivering an exceptional and unified platform to empower traders to make better financial decisions. As a Senior Product Marketing Manager, you'll work alongside product teams — shaping how products are framed, narrated and ultimately adopted.