
Soho House · New York Support
Job Purpose: The Head of Culinary Operations is a senior, field-based culinary leadership role responsible for maintaining and elevating food and beverage ...
The Head of Culinary Operations is a senior, field-based culinary leadership role responsible for maintaining and elevating food
and beverage product quality across all Soho House locations in the region. Working as a direct partner to the Director of Service
– Food, Beverage & Accommodations, this role is deeply embedded in the field—spending significant time in kitchens, alongside
chefs and culinary teams—to ensure excellence in execution, consistency of product, and alignment with Soho House culinary
standards. Reporting into the Vice President of Culinary, the Head of Culinary Operations serves as the steward of day-to-day
culinary execution, upholding quality, technique, taste and presentation at every House while meeting or exceeding budgeted food
and labor costs.
Main Responsibilities
Culinary Product Quality & Execution
consistency of the core House menu offerings
programming
taste and presentation.
Field-Based Culinary Leadership & Performance
teams.
implementation.
focused culinary improvement.
Partnership with Service & Operations
culinary execution and service delivery.
and implement food programs to support member events, and activations.
Standards, Training & Development
craftsmanship.
Quality, Safety & Continuous Improvement
listening skills
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level
employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills
necessary to enhance your career.
with a 2% match
sustainability
training's and events. Available to all.
can sign up to.
In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the
position in other geographies may vary based on market differences. The actual compensation will be determined based on experience
and other factors permitted by law.
Pay Range
Scope of the Job At Soho House, the Area Head of Bars and Beverage must have proven professional restaurant experience as well as the ability to maintain Soho House standards of quality and exceed member expectations. They are responsible for the alcoholic and non alcoholic beverage program and management of all bar operations for their region. A successful Area Head of Bars and Beverage is accountable for driving growth and innovation to generate sales and increase brand awareness through strategy, menu development, community outreach, marketing initiatives, industry analysis and keeping current on all modern trends. While also establishing a rapport with members, guests, vendors, management and corporate employees to assist with special projects, promoting new ideas, and overall, being an ambassador for Soho House’s bar / beverage program. Key Responsibilities * Maintaining presence on the floor during peak business levels and enforce effective and efficient operating standards while also being flexible to change and fostering positive implementation and ability to move from one task to another without loss of composure. * Provide constructive feedback, coaching and training to managerial and non-managerial staff on member/guest relations and take a primary role regarding the assessment and delivery on all trainings. * Responsible implementation of service standards, purchasing, labor, review and member/guest experience across all beverage operations. * Demonstrates the fundamentals of showmanship and be knowledgeable in beer, wine, all spirits, non alcoholic program, coffee, and tea. * Lead effective and efficient team of beverage staff that serve consistent menu options while paying close attention to cost and time management. * Metric driven to track and analyze revenue and P&L of wine and spirit revenue trends. * Regularly collaborate with the marketing/communications department to develop strategies marketing initiatives to promote the beverage program. * Create signature craft cocktails using creative ingredients, fresh herbs and other embellishments by partnering with local vendors and national partners. * Lead, review and verify weekly and monthly liquor and wine inventory and purchase all liquor, wine, and bar supplies. Ensure that inventory management is accurate and it is consistent at all locations. * Effectively manage and promote the curation of rememberable experiences through quality member / guest experiences and the beverages made to order. * Spearhead all beverage related projects to generate sales revenue growth, controlling costs, protecting and increasing profitability, service standards and quality levels for the beverage department. * Meet or exceed budgets for beverage costs. * Thoroughly train, educate and develop staff in beverage operations to ensure consistency of product and service to Soho Houst standards. * Partner with the Culinary team, VP of Operations/Regional General Manager, for seasonal changes and menu refresh. * Process all members, guests as well as staff disputes and claims in a timely manner and communicate quickly to ensure everyone understands next steps and how to proceed. * Ensure all systems are kept up to the date with accurate information and the Soho House standards are met from local and regional compliance as well as health and safety. * Will be assigned special projects from time to time by VP of Operations/Regional General Manager. * Performs other duties as assigned by supervisor/manager. Experience Required * Minimum of 5+ years of equivalent work experience (3+ years Managing/Supervisory capacity) overseeing beverage sales, guest experience, menu implementation * Influencer and experienced leader in training and developing a fun, elevated and approachable environment * OpenTable, Salesforce, Micros (or similar POS) and Opera experience is preferred * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Current certificates: Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) * Strong financial and computer skills; has experience working with and understanding of P&L’s. * Proficiency with Microsoft Office Suite * Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed and maintain poised and approachable during high-pressure circumstances * Extensive craft cocktail and spirit knowledge and passion necessary. Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 10 hours. * Fast paced movements occasionally required to go from one part of the club to others. * Must be able to understand and communicate clearly with guests, members, and coworkers. * Must be able to reach and handle the computer, keyboard, and desktop items. * Occasionally kneel, bend, crouch and climb as required. * Must be able to move, pull, carry or lift of up to 50 pounds on occasion and 35 pounds regularly * Occasional environmental exposures to cold, heat, and water. * Occasionally kneel, bend, crouch and climb as required Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $100,000—$110,000 USD
We are seeking a senior Strategy and Operations leader to own Revenue Strategy and Operations for the Americas and lead our global Velocity go-to-market motion. This is one of the most senior roles on the Revenue Strategy & Operations team, and we are looking for someone ready to operate well beyond the scope of a traditional regional role. In this role, you will partner with Asana's AMER Sales Leadership and GTM teams to define region and segment-level strategy, drive operational excellence, and lead strategic initiatives across this high-growth business. In addition to the AMER scope, you will own strategy and operational execution for Asana's global Velocity business—including SDR, BDR, and SMB—requiring a distinct GTM approach. This role can either be fully remote depending on which US state you live in, or based in our San Francisco, New York or Chicago office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve * Define Asana's go-to-market strategy for the AMER region over a 1–3 year horizon, acting as a strategic partner to the GM of AMER across both Enterprise and Corporate segments. * Own AMER operational execution: forecasting cadence, pipeline health, QBRs, and performance readouts with clearly explained variance and recommended actions. * Lead strategy and operations for Asana's global Velocity business, building the operating model, planning inputs, and execution infrastructure for this motion as it scales. * Embed AI-native tooling and workflows into AMER and Velocity operating rhythms, driving measurable improvements in AE productivity, pipeline velocity, and forecast accuracy. * Translate annual strategy into detailed plans during planning season, including territory and coverage design, book-of-business allocation, headcount recommendations, and productivity targets, in partnership with Sales, Finance, and Revenue Transformation. * Identify, own, and execute strategic initiatives to drive growth and efficiency across AMER and Velocity, working cross-functionally with Sales, CX, Marketing, Product, and Finance. * Drive data-driven decision-making and surface proactive insights; own the operating cadence that keeps the business informed and moving. * Build, develop, and retain a high-performing team. * Partner closely with the Global Head of Revenue Strategy and Operations on org-wide priorities, with regular exposure to senior leadership and cross-functional decision-making. About you * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. * 10+ years of experience in strategy, operations, or similar roles, ideally within a software or high-growth enterprise environment. * Experience building and leading multi-layered teams across strategy and operational functions. * Proven track record owning both strategic planning and day-to-day operational execution. * Energized by building in white space; the Velocity remit is an emerging priority that will need structure, strategy, and operational foundation built around an evolving GTM motion. * Familiarity with AI-powered GTM tooling and a point of view on where automation creates leverage in a revenue org. * Demonstrated ability to work cross-functionally and act as a trusted advisor to executive stakeholders, including GMs and C-suite leaders. * Exceptional analytical fluency and communication skills, with the range to move between high-level strategy and ground-level execution. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range will vary based on your location. Locations in the US are categorized into one of three geographic pay zones, and the ranges for the zones are as follows: * Zone A: $269,000 - $316,000 * Zone B: $242,000 - $284,000 * Zone C: $215,000 - $253,000 For more information about which locations fall into each pay zone, please visit https://asana.com/usa-pay-zones. Please also consult your recruiter to confirm the applicable pay zone for your specific location. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed ranges above are a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: * Mental health, wellness & fitness benefits * Career coaching & support * Inclusive family building benefits * Long-term savings or retirement plans * In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
The Role… At Soho House, the Senior Sous Chef plays a crucial leadership role in the kitchen, supporting the Head Chef and Executive Chef in the planning, execution, and management of all culinary operations. As a senior member of the brigade, you will take ownership of daily service, supervise the kitchen team, and ensure that all dishes meet Soho House standards for quality, creativity, and consistency. You will lead by example, driving high performance, excellent food safety standards, and smooth kitchen operations across all services. The Senior Sous Chef will assist in menu development, staff training, cost control, and operational excellence while supporting the overall vision of the kitchen management team. ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Clothing Allowance * Every House Membership * 50% off Food & Drink, 7 days a week * Staff Room Rate; Any Bedroom, Any House, $100 a night * Private Health and Dental Care * Life Assurance * Day off on your birthday * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Lead and oversee daily kitchen operations, ensuring smooth, efficient, and timely service across all meal periods. * Support the Head Chef in managing the kitchen team, providing training, guidance, and coaching to junior chefs. * Uphold and enforce all food safety, HACCP, and allergy protocols, ensuring strict compliance at all times. * Assist in menu development, contributing creative ideas that align with seasonal trends and Soho House standards. * Manage mise en place planning and quality control for each section, ensuring readiness for service. * Oversee stock management including ordering, stock rotation, waste control, and inventory. * Maintain exceptional cleanliness, organisation, and hygiene in all kitchen areas. * Lead sections during service, ensuring consistent execution, presentation, and portion control. * Communicate effectively with the Head Chef, front of house teams, and wider operational colleagues to ensure seamless service. ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * Minimum of 4+ years’ experience in similar capacity * Culinary trained and professional who is passionate and curious to develop and grow as a Chef * Experienced managing P&L’s, labour, purchasing, vendors and quality control while providing results in revenue * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment and autonomously