Director, Client Partnership

DEPT

WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. THE ROLE: Executive Director, Client Partnership at DEPT® are senior leaders responsible for driving the growth, performance, and innovation of strategic client relationships. You serve as a trusted advisor to senior client stakeholders, helping them navigate complex marketing, experience, and technology transformation challenges. You combine strong commercial instincts with strategic thinking, ensuring that the work we deliver drives meaningful business impact. Executive Directors lead clusters of accounts and are responsible for shaping account strategy, expanding DEPT’s capabilities within their client portfolio, and ensuring strong financial performance. You bring a clear point of view to clients and internal teams alike, and are able to “hold court” with senior stakeholders while connecting brand, experience, data, and technology into a coherent growth strategy. Success in this role requires curiosity, strong commercial leadership, and the ability to operate end-to-end across the agency lifecycle; from defining opportunity areas and shaping strategy to building operating models and expanding scope over time. Most importantly, Executive Directors build trust with senior clients, and set the tone for excellence in how DEPT operates. WHAT YOU’LL DO: The Executive Director role combines client leadership, commercial ownership, growth strategy, and organizational leadership. CLIENT LEADERSHIP & STRATEGIC PARTNERSHIP * Serve as the senior strategic partner for key clients, building trusted relationships with executive stakeholders across marketing, product, and business leadership. * Lead the development of long-term account strategies that align DEPT’s capabilities to clients’ evolving business objectives, growth ambitions, and competitive landscape. * Bring a strong strategic point of view to client conversations, challenging thinking constructively and guiding clients toward new opportunities for growth and transformation. * Facilitate executive-level conversations around brand, experience, technology, and operating model transformation. * Act as the primary senior escalation point for client issues and ensure they are resolved quickly and constructively. * Represent DEPT® at the executive level within client organizations and strengthen our reputation as a strategic partner. * Lead and support major pitches, proposals, and strategic initiatives within existing accounts. ACCOUNT GROWTH & COMMERCIAL PERFORMANCE * Own the commercial health and growth of assigned accounts, including revenue expansion, profitability, and scope management. * Define and lead account growth strategies, identifying whitespace opportunities across DEPT’s capabilities including creative, media, experience, content, data, and technology. * Identify, shape, and close cross-sell and up-sell opportunities by connecting client business goals with DEPT’s integrated capabilities. * Lead strategic discussions with clients around scope expansion, new initiatives, and transformation programs. * Ensure accurate financial forecasting and reporting across assigned accounts, including revenue projections, margin performance, and pipeline visibility. * Partner closely with Finance and leadership to maintain strong pipeline hygiene, forecasting accuracy, and long-term account planning. * Ensure accounts operate within healthy financial parameters by proactively managing scope pacing, utilization, and profitability. EXPERIENCE & TRANSFORMATION LEADERSHIP * Operate confidently across creative, media and transformation conversations, bringing enough digital and MarTech literacy to frame trade-offs and guide strategic discussions. * Help clients define modern marketing and experience operating models that integrate creative, media, data, and technology. * Partner with internal strategy, experience, and technology teams to translate ambitious client visions into executable programs. * Shape integrated programs spanning content, performance marketing, experience design, and platform-enabled transformation. * Champion innovative approaches to delivering work faster, more intelligently, and with greater impact. CROSS-FUNCTIONAL LEADERSHIP * Work closely with leaders across creative, media, experience, data, and technology to deliver integrated solutions for clients. * Foster strong collaboration across disciplines and regions to ensure the right experts are engaged at the right time. * Help orchestrate complex programs by aligning diverse teams around clear strategies, operating models, and governance structures. * Partner with delivery leadership to ensure ambitious client visions translate into scalable, executable programs. * Champion the One DEPT mindset by breaking down silos and encouraging collaboration across capabilities. TEAM LEADERSHIP & CULTURE * Lead and inspire multidisciplinary teams across accounts, ensuring teams remain aligned, motivated, and focused on delivering exceptional work. * Provide mentorship and guidance to Client Directors, Executive Directors, and emerging leaders within the organization. * Foster a culture of accountability, curiosity, and collaboration within account teams. * Support talent development by identifying high-potential individuals and helping them grow into future leaders. * Model DEPT’s values and contribute to building a high-performing, collaborative culture. OPERATIONAL EXCELLENCE * Ensure work is delivered to the highest quality standards while maintaining strong operational discipline. * Continuously review and improve ways of working within accounts to increase efficiency, speed, and effectiveness. * Partner with delivery teams to ensure strong governance, resourcing alignment, and operational clarity across complex programs. * Ensure new team members are effectively onboarded to accounts with a strong understanding of client goals and team dynamics. * Resolve cross-team operational challenges and maintain alignment on priorities and delivery expectations. WHAT YOU BRING: * 12+ years of experience leading client relationships within a digital agency, consultancy, or marketing services environment. * Proven experience managing large-scale accounts and multi-disciplinary teams. * Track record of growing accounts through cross-sell, up-sell, and strategic expansion. * Strong executive presence with the ability to build trust with senior stakeholders including CMO-level clients. * Experience shaping strategic programs across marketing, experience design, content, or digital transformation initiatives. * Strong commercial acumen including experience managing account revenue, margin, and forecasting. * Ability to operate end-to-end across the agency lifecycle; from defining the work to expanding the relationship over time. * Excellent storytelling, presentation, and communication skills. * Strong cross-functional leadership capabilities with the ability to align diverse teams around a shared strategy. * High curiosity, entrepreneurial mindset, and action-oriented leadership style. * Ability to thrive in fast-paced environments and navigate complex stakeholder landscapes. WHAT DO WE OFFER? We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package: * Healthcare, Dental, and Vision coverage * 401k plan, plus matching * PTO * Paid Company Holidays * Parental Leave WE SUPPORT YOU BEING YOU:  DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.  DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.  We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.  DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI. Learn more about DEPT®   DIVERSITY, EQUITY, & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.  We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. #LI-Hybrid #LI-Remote The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible. US Remote Range $175,000—$225,000 USD

Design Bridge and Partners

ABOUT US At Design Bridge and Partners, part of WPP, we design brands with the power to move. Pulling people towards them with an irresistible force that compels and connects. With 900 creative minds across 17 studios worldwide, diverse in expertise, experience, backgrounds and beliefs, we are united in our ambition to achieve real impact for our clients’ brands benefiting their business, people and the planet. With expertise across brand strategy, brand design, brand engagement and brand effectiveness our clients across the world include NASA Artemis, Unilever, Coca-Cola, Diageo, Mastercard, Intel, HSBC, Tencent, Twitch, Heineken, Reckitt and the BBC. ABOUT WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. ABOUT THE ROLE The Senior Client Director is a senior leadership role focused on directing and delivering major, complex brand projects independently. The core focus of your role is centred on three key dimensions: 1. Strategic Client Partnership Acting as a trusted advisor and champion high creative standards. 2. Commercial Growth Accountable management of client portfolios and new business conversion. 3. Inspirational Team Leadership Mentoring a high-performing, multi-disciplinary team to deliver exceptional work efficiently. ABOUT YOU  We are looking for candidates who can demonstrate the following skills and attributes Senior Client Gravitas: Exceptional communication, listening, and negotiation skills, with the credibility to advise and influence senior-level client stakeholders. Strategic Brand & Creative Expertise: A strong passion for branding with the intelligence and imagination to solve complex brand challenges across B2B and B2C. Portfolio & Commercial Accountability: Proven ability to manage client budgets, deliver against profitability targets, and lead accurate weekly financial forecasting. Organic Growth & Opportunity Identification: Proactive mindset for identifying, nurturing, and converting new workstreams and business opportunities within existing client accounts. Inspirational Leadership & Mentorship: Ability to guide, inspire, and develop a client services team, creating an environment where team members can flourish. Multi-Disciplinary Collaboration: A collaborative partner who works seamlessly with strategy, creative, studio, and production teams to champion high creative standards. Complex Project Direction: Highly skilled in overseeing and driving large-scale, global branding projects with momentum, efficiency, and a hands-on approach when required. Sound Business Judgment: Excellent problem-solving skills with the ability to manage complex internal and external stakeholder expectations effectively. WHY US? We’re passionate about our people and their careers. We’ll help you develop your skills and provide you with outstanding benefits. So you’ll have a chance to make your mark on our future, as we make a mark on yours. We’re proud to be the world’s most awarded brand design agency, with 28 Cannes Lions to our name and Creative Review Annual’s Most Creative Design Agency of the Year 2024. You’ll get to take new projects to award-winning potential, as part of a connected team of brilliant, tenacious people right by your side and across the world.   We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Design Bridge and Partners, a WPP company, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Due to the volume of applications, we unfortunately can only respond to successful candidates. We will not accept unsolicited CVs or approaches via recruitment agencies.   #LI-DNI #LI-DNP

Nucleus Global

About Nucleus Global Nucleus Global is a leading global medical communications group dedicated to delivering innovative scientific and healthcare communications that improve patient outcomes. As part of Inizio Medical, we partner with pharmaceutical, biotechnology, and healthcare organisations worldwide to create meaningful engagement through scientific excellence, strategic thinking, and creative innovation. We are looking for an experienced Account Director to join our growing Medical Affairs team. This is an exciting opportunity for a strategic client leader who is passionate about advancing scientific exchange and helping clients achieve their Medical Affairs objectives.   About the role As an Account Director within our Medical Affairs team, you will act as a strategic partner to pharmaceutical and biotechnology clients, leading the development and delivery of impactful Medical Affairs programs across a range of therapy areas. You will be responsible for building and maintaining strong client relationships, providing strategic counsel, and overseeing programs that support scientific exchange, stakeholder engagement, medical education, advisory boards, congress activities, and broader Medical Affairs objectives.   The role would suit an experienced client services professional with a strong Medical Affairs background who enjoys leading teams, developing client partnerships, and identifying opportunities for growth. You will work as part of a collaborative, multidisciplinary team alongside scientific, engagement, creative, and digital specialists, ensuring the successful delivery of high-quality programs while contributing to the continued growth and success of the Medical Affairs offering at Nucleus Global.   To succeed you will have: * Bachelor’s degree, preferably in life sciences (advanced degree, preferred) * Previous experience working in a medical communications environment, particularly across global Medical Affairs * A strong strategic and leadership background * A proven track record of exceptional staff, project and client management experience * Excellent project management skills and be comfortable leading on client facing projects on dynamic accounts while meeting client and group objectives. * Line management experience * Experience supporting products across pre-launch, launch, and lifecycle management * Strong therapy area experience. * Excellent financial understanding with experience of budgeting and forecasting. * A flair for working well within a team with strong written and verbal communication skills     Benefits: * Health coverage * Retirement * PTO In addition to a great benefits package, we are happy to talk flexible working. We are also known for our friendly and informal working environment with Friday socials across our offices, regular wellbeing weeks, and Town Hall events. We offer excellent opportunities for career and personal development, including opportunities to transfer your skills to our other offices around the world.   Our Pledge At Nucleus Global, we are committed to encouraging a culture of diversity, inclusion and belonging where everyone can bring each facet of themselves to work each day. We believe that strength in diversity and inclusivity is a driver of our success. Nucleus Global is not accepting unsolicited résumés from search firms for this employment opportunity. Regardless of past practice, all résumés submitted by search firms to any employee of Nucleus Global and its affiliated companies by email, the Internet or in any form — without a current signed fee agreement for that position (as authorised by the Recruitment Manager) — will be deemed the sole property of Nucleus Global, and no fee will be paid in the event you are hired as a result of the referral or through other means. Nucleus Global is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services.   The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. Compensation $110,000—$140,000 USD Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.