Programme Officer (Mental Health) Pakistan

Multiverse

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. ROLE PURPOSE Your mission is to master the art of the "Mock Audit." You'll operate as a high-level internal consultant, deploying deep-dive scrutiny and advanced data analytics to safeguard our funding. In this role, you aren't just checking boxes — you're a technical architect ensuring that every pound of funding is defended through world-class data integrity and relentless rigour. KEY RESPONSIBILITIES * Funding Scrutiny: Execute a continuous schedule of funding scrutiny, including reporting findings to our Chief Finance Officer and Regulatory Affairs leadership. * Department Auditing: Conduct targeted audits on specific departments or processes to ensure compliance with funding rules. Lead "Mock Audit" simulations, acting as the primary point of contact for internal teams to "prep" their evidence. * Project Management: Lead and support cross-functional improvement projects * Quality Control: Perform deep-dive quality checks on ILR data, Change of Circumstance requests, and Break in Learning evidence. * Feedback Loop: Provide critical feedback based on audit findings. Your insights drive improvement. * Improvement Plans: Drive cross-functional improvements in auditability and evidence collection, ensuring we are always "audit-ready." Serve as a subject matter expert during the design phase of new processes and products, ensuring that "auditability" is built into the workflow from the start. WHAT YOU’LL BRING * Audit Lifecycle Management: Demonstrable experience participating in at least one live financial assurance or compliance audit, or a structured internal mock audit process. Must have a solid understanding of evidence pack requirements for establishing learner and programme eligibility. * Risk Assurance & Strategic Reporting: Able to produce regular reports from complex data into high-level strategic narratives to provide C-Suite and senior leadership with data backed confidence to drive informed, top-down decision making. * Project Management: A proven track record of driving long-term, cross-functional improvement projects. * Data Analysis: Able to transform raw data into actionable insights by leveraging complex formulas, pivot tables, and automated workflows. * Detail Oriented: A forensic eye for detail and experience in auditing and/or quality assurance. * Objectivity: The ability to remain objective and rigorous in checking internal work. Nice to haves * Funding Knowledge: Deep understanding of what constitutes valid evidence for apprenticeship funding (e.g., off-the-job training rules). Ability to interpret guidance and apply it to complex learner journeys. * ILR Technical Knowledge: Strong working knowledge and understanding of the ILR Technical Specification. * PDSAT & Data Integrity: Proven experience running and resolving PDSAT reports. They should be able to explain the "why" behind common error reports (e.g., overlapping dates, missing NIH numbers, or 42-day qualifying period breaches). Benefits * Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year * Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support * Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month * Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year * Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.

Marshmallow

We’re on a mission to make migration easy. We started building Marshmallow in 2017. Since then, we’ve grown from 3 to 700+ people, gained unicorn status, raised ~£140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans. But we’re only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we’ll grow exponentially, not only by scaling our existing products, but also by building new ones. To achieve our goals we need incredibly ambitious, commercially driven people who never settle for ‘good enough’. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest. We’ve created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you. About the Role We are looking for a skilled and experienced Senior Data Protection Compliance Specialist to strengthen our data protection function. Working closely with our designated Data Protection Officer (DPO) and wider Legal, Risk, Compliance and Technology teams, you will play a central role in driving and embedding a robust culture of data protection compliance across the organisation. This is a senior hands-on role with significant scope and visibility. You will be a subject matter expert and trusted partner to the business — shaping policies, managing complex compliance workstreams, and supporting the DPO in meeting the organisation's obligations under UK GDPR and the Data Protection Act 2018. Whilst you will not hold the formal DPO designation, you will operate at a high level of autonomy and expertise. London (hybrid, 3 days in office) What you'll be doing Data Protection Compliance: * Support and deputise for the DPO across day-to-day compliance activities, acting as a senior point of expertise for the business. * Lead the organisation's DPIA programme, conducting and reviewing assessments for new and changed processing activities and presenting outcomes to senior stakeholders. * Own and maintain the organisation's Record of Processing Activities (RoPA), ensuring accuracy, completeness, and regular review. * Manage the end-to-end handling of Data Subject Access Requests (DSARs) and other data subject rights requests, ensuring timely and legally compliant responses. * Lead on personal data breach management: triage, investigation, remediation tracking, and advising on ICO notification decisions in conjunction with the DPO. * Advise business functions on lawful bases for processing, consent management, data retention, and data minimisation. Policy, Training & Governance: * Develop, maintain, and implement data protection policies, procedures, and guidance documents, keeping them current with legislative and regulatory changes. * Design and deliver engaging data protection training and awareness programmes for staff across all business areas, including tailored sessions for high-risk teams. * Support the embedding of privacy-by-design and privacy-by-default principles in new projects, products, and systems. Third Parties & Transfers: * Review and negotiate data processing agreements (DPAs) and data sharing agreements, working closely with Legal and Procurement colleagues. * Advise on international data transfer mechanisms including IDTAs, Transfer Risk Assessments (TRAs), and Binding Corporate Rules. * Manage the organisation's supplier due diligence process from a data protection perspective. Monitoring & Horizon Scanning: * Monitor the regulatory landscape, including ICO guidance, enforcement action, and relevant case law, and translate developments into actionable organisational recommendations. * Assist in preparing for and managing ICO audits, investigations, or engagement as required. Your Expertise Essential: * Substantial experience (typically 5+ years) in a data protection compliance role, with a track record of managing complex workstreams independently. * Expert knowledge of UK GDPR, the Data Protection Act 2018, and PECR, and their practical application in a business context. * Hands-on experience conducting DPIAs, managing DSARs, and handling data breach responses. * Recognised data protection qualification such as CIPP/E, BCS Practitioner Certificate in Data Protection, or equivalent. * Strong communication and influencing skills - able to engage credibly with senior stakeholders and translate complex requirements clearly. * Ability to work with significant autonomy and manage competing priorities in a fast-paced environment. Desirable: * Experience in financial services (ideally within a fintech startup or scaleup environment). * Familiarity with cyber security frameworks (e.g. ISO 27001, NCSC guidance) and their relationship to data protection. * Exposure to EU GDPR compliance and cross-border data flow requirements. * Experience providing data protection guidance on AI, machine learning, or emerging technology. PERKS & BENEFITS * Bonus scheme designed to reward high performance * Private medical insurance with Vitality, mental health support with Oliva * Personal learning budget and 2 dedicated L&D days a year * Monthly flexible benefits budget to spend as you choose * 25 days holiday plus bank holidays * 4 weeks Work From Anywhere per year We are not in a position to offer sponsorship and/or a visa for this position. OUR PROCESS Here's what to expect: 1. Intro call with our Talent team (30 mins) 2. Skills and experience interview with the hiring manager (1 hour) 3. Task-based interview (1 hour) 4. Values and ways of working interview (1 hour) We review every application and will always let you know the outcome - though we're unable to provide individual feedback at application stage. Diversity of thought We know the best ideas come from having different perspectives in the room - and we're committed to hiring fairly, regardless of background, identity or experience. If you see yourself in this role, we'd encourage you to apply.

Multiverse

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Portfolio Lead curates a world-class UK apprenticeship product set focused on Data upskilling. Working as one of two dedicated leads within our Data vertical, you are a data-literate strategist who isn’t shy about your passion for how data literacy, machine learning and advanced analytics are reshaping the workforce. You have a deep understanding of the data tooling market, both now and how it will continue to evolve. Practically, you will own the roadmap and key performance metrics for a set of products, proactively scoping new UK releases to grow bookings and influencing cross-organisational decisions on how to maintain and improve programme retention and quality as we scale. You are the technical point of contact for GTM discovery, often supporting complex deal structures or tooling partnership meetings to maximise alignment between our data products and client needs. You also deeply understand what effective, high-impact learning looks like in a technical data context and will support our Admissions, Delivery, Learning and Technology/Product teams to evolve their processes as we launch new products or improve our existing offerings. As we release synchronous and blended learning models, you will be vital in quality-assuring our products and supporting other members of the Learning team (such as Senior Programme Designers and Technical Learning Designers) to make the right choices to maximise learner engagement. WHAT YOU’LL DO Portfolio Strategy * Data Product Roadmap: Own the development and iteration of a sub set of our Data product offerings by analysing data (both internal and external) to improve net new bookings, customer retention and learner retention * Market Alignment: Validate our assumptions and competitor analysis in the market in partnership with Product Marketing, shaping how we communicate technical value and competitor positioning * Horizon Scanning: Stay ahead of the curve on data and tooling trends to identify new skills development pain points and opportunities * Investment Validation: Support GTM, Finance and our Delivery teams to scope custom data offerings, balancing market potential against the technical investment required. Product Development, Launch & Iteration * Learning Squad Management and Prioritisation: work collaboratively with stakeholders across the business to create compliant apprenticeship curricula which meet learner and client needs. Use data and insights (qualitative and quantitative) to identify and prioritise opportunities for growth and improvement, including managing the backlog and prioritisation of improvements for wider Learning team members and teams external to Learning * Organisational enablement and readiness: support partners in Delivery, Admissions and Product to assess and enable the readiness of our systems and people to deliver a high quality learning experience * Proactive Risk Mitigation: Identify and escalate risks to all levels in the organisation, including C Suite, to ensure products remain on track to hit quality benchmarks. * Agile Feedback Integration: Establish and lead rigorous feedback loops for your products. You won't just "collect" feedback; you will find effective ways to synthesise what you are hearing from different sources including our own internal delivery teams, learners and clients * Expert Credibility: Serve as the internal and external "voice of the data practitioner," building trust with technical leaders and stakeholders at all levels WHAT YOU’LL BRING * Data Domain Expertise: A strong background in data upskilling with an existing network of experts and sources you trust to help you stay at the cutting edge—you understand the difference between a data warehouse and a data lake, and you know which libraries or tools are currently (or soon to be) essential for the modern data stack in a range of customer types * Product or Curriculum Launch Experience: Proven experience working with a broad cross functional group of stakeholders to launch learning products and their ongoing improvements * Confident Written and Oral Communication at all levels: You switch with ease from talking about the technical specifications of a new learning lab environment, to effectively raising a risk with the SLT on product performance, to convincing a Chief Data Officer on the ROI your products bring to his business metrics. You actively enjoy thinking about how to influence these different stakeholders * Ability to distinguish between signal and noise: You know how to make stakeholders feel heard whilst holding the line on what is right to prioritise and why. You effectively balance the need to improve learner experience with the practical realities of working with constrained resources * A strong vision for applied learning: you strongly believe in the power of apprenticeship and applied learning models to supercharge the acquisition of data skills and you bring vision and expertise both internally and externally to how to do this effectively * AI enabled practices: you are confident in building and using AI workflows to automate research, development and reporting tasks, and are excited about embracing AI to help you spend time on the tasks which most need your expertise PREFERRED SKILLS AND QUALIFICATIONS * Relevant industry experience: work experience in a data aligned field such as Data Science, Analytics or Engineering * Instructional Literacy: Experience with cohort-based or online content creation, specifically within technical or professional training Regulatory Knowledge: Experience working within regulated structures (e.g., UK Apprenticeship Levy) is a significant plus. Benefits * Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year * Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support * Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month * Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year * Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.