Field Application Engineer

Outsight

Outsight’s software solutions track the motion of people and vehicles using 3D LiDAR data. Operators of transportation hubs like airports and train stations but also sport venues, road infrastructures and industrial sites can now access accurate and anonymous Spatial Intelligence data, in order to improve operations and increase user safety and satisfaction.   Our international team of scientists and engineers drive the development of our solutions from Paris, San Francisco, Sophia-Antipolis (Nice) & Hong Kong. To support our global outreach, we also operate a commercial office in Spain.   You can find below an interesting link about who we are and what we do : Insights about Outsight   Our Passenger Flow Traffic Monitoring solution is trusted by the world’s leading airports and train stations across four continents, including the most renowned hubs celebrated for their operational excellence and exceptional passenger experience.  We also deploy our solutions in other markets such as Tourism, Retail and Sports. Additionally, our Car Traffic Remote Monitoring product is trusted by several Tier 1 customers, including BMW.     Position Overview :   As a Field Application Engineer in the Customer Delivery team, you are the customer's privileged point of contact for all aspects related to the deployment of our “Spatial Intelligence Platform” solutions intended for managers of public places (Airports, etc.) and “Real-time 3D perception” for developers of smart machines and systems (robotics, real-time mapping, automatic pilots, aerial inspection, etc.)   What will be your responsibilities?    Serve as the primary technical contact for deploying our solutions in public spaces and smart infrastructures Lead product installations and manage customer feedback, ensuring a seamless experience from start to finish. Analyze and resolve technical issues, contributing to product improvement. Ensure customer Satisfaction. Develop and deliver training materials that help customers get the most out of the company's products and services. Deliver onboarding training to new customers to help customers understand and adopt Outsight solutions. Generate new sales opportunities: Identify the right stakeholders in the existing customer portfolio, provide insights on customer needs and upcoming projects to the sales team. Help close deals by answering customer questions and addressing any concerns, delivering demo of Outsight solutions and attending to pre-sales customer meetings when requested Collaborate with other teams: Work closely with other teams, such as sales, marketing, and product development. Provide valuable input on product features, marketing campaigns, and customer support initiatives, and in particular document Feature Requests (tagged as sales or delivery blockers).   What are the requirements for the role?    Master’s degree in Computer Science, Electrical, Industrial, Automotive, or Mechanical Engineering—or equivalent practical experience.   Minimum 3 years in a similar role, demonstrating effective project ownership, client-facing support, and technical engagement.   Proficient in Linux systems with the ability to independently deploy, configure, and troubleshoot software solutions in real-world environments.   Strong problem-solving mindset and autonomous troubleshooting skills, especially in undocumented or fast-changing situations.   Clear communicator with the ability to simplify and explain complex technical issues to both technical and non-technical stakeholders. Solid IT and networking fundamentals (e.g., routing, firewalls, TCP/IP).   Fluent in English (French is a plus). Proactive, detail-oriented, and capable of thriving in a fast-paced, collaborative startup setting. Willing and able to travel for on-site deployments and client support.   Why join us?   Be part of the team pioneering Spatial Intelligence solutions at unprecedented scale—the breakthrough technology transforming how the world’s most prestigious airports, infrastructure operators, and smart cities understand and optimize physical flows.   As a 7-time Gartner-recognized category-defining leader with dozens of global awards including “Edge AI Product of the Year,” “LiDAR Leader Award,” “CES Best of Innovation” and many more, we’re backed by 37 patents and deployments with the most prestigious (and challenging) customers across four continents.   Join our international team of world-class experienced engineers and business leaders solving humanity’s most complex spatial challenges, from passenger flow optimization to autonomous robotics coordination, while working at the cutting edge of 3D AI, LiDAR perception, and real-time analytics.   Supported by rock-solid investors including BNP Paribas, BPI France, Energy Innovation Capital and Demeter who back our long-term vision, this is your opportunity to shape how physical and digital worlds interact, with the resources, growth trajectory, and technical challenges that will accelerate your career in ways traditional companies cannot offer.      

Harmattan AI

ABOUT US Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces. Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected. About the Role As an Embedded Software Engineer on the Launcher team, you will take full ownership of the firmware architecture for our next-generation hardware products, including field-deployable launchers, ruggedized drone controllers, and long-range RF systems. Operating in resource-constrained MCU environments, you will work hand-in-hand with hardware and mechanical engineers to take products from initial board bring-up all the way through to production-ready field deployment. This role offers a fast-paced environment with high autonomy, no heavy bureaucracy, and a direct, fast feedback loop between design and real-world deployment. Responsibilities * Firmware Architecture & Design: Design robust firmware architecture for mixed real-time and control workloads on MCUs using both bare-metal and RTOS environments. Define toolchains and coding standards across multiple products. * Driver & Protocol Development: Write and maintain low-level drivers for peripherals, sensors, RF modules, and power-management ICs. Implement and debug communication protocols including SPI, I2C, UART, USB, CAN, and RF link protocols. * Real-Time Control: Implement deterministic real-time control loops and manage interrupts, timing, and scheduling. * Hardware Bring-up & Debugging: Partner daily with the hardware engineer on board bring-up. Debug systems using oscilloscopes, logic analyzers, and JTAG/SWD debuggers, writing custom bring-up and test scripts when needed. * Production Maturity & Testing: Own the prototype-to-production firmware maturity path. Build unit tests, hardware-in-the-loop (HITL) testing, and automated test benches to meet test coverage and reliability targets. * Lifecycle & Security: Develop secure bootloaders and robust, reliable over-the-air (OTA) firmware update mechanisms for assets deployed in harsh environments. * Cross-Functional Collaboration: Align with Mission Application Developers on telemetry, command, and control interface requirements , and collaborate with Mechanical Engineers on integration, thermal regulation, and shielding constraints. Requirements * Education: Master’s degree in Electrical/Computer Engineering, Embedded Systems, Computer Science, or an equivalent technical field. * Experience: 2 to 10+ years of experience (Junior to Senior levels) in embedded software development. * Production Track Record: Proven experience taking at least one complete embedded product from initial prototype to mass production. * Core Technical Skills: Proficient in Embedded C/C++ with strong foundations in bare-metal and RTOS development (e.g., FreeRTOS, Zephyr, or equivalent) on MCUs, typically ARM Cortex-M. * Hardware & Protocols: Deep understanding of MCU peripherals, communication buses (SPI, I2C, UART, USB, CAN), and hands-on laboratory debugging equipment (oscilloscopes, logic analyzers, JTAG/SWD). * Software Practices: Strong discipline in version control, CI/CD pipelines, and automated firmware test methodologies. * Mindset: A rigorous, autonomous, and pragmatic professional who balances clean code and thorough validation with delivery speed. Bonus Points * Experience developing drone, UAV, remote control, or radio communication firmware. * Experience designing RF link or wireless protocol firmware. * Background working with ruggedized, military, or industrial-grade systems. * Professional familiarity with Rust. We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.

Harmattan AI

ABOUT US Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces. Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected. ABOUT THE ROLE We are looking for a dedicated Software Engineer to join our C2 Core team in Paris to build the "nervous system" of our new tactical Command and Control (C2) application. You will enter a highly technical, mission-critical environment where low latency, fault tolerance, and secure data handling are paramount. You will be responsible for the core architecture that ensures real-time telemetry, heavy video streams, and mission commands flow seamlessly between our robot fleet and internal C2 components, such as the Common Operational Picture (COP) and Mission Planner. This system is designed to run on ruggedized, resource-constrained tactical PCs in the field, often under degraded network conditions. RESPONSIBILITIES * Robot-to-C2 Communications Gateway: Design and implement ingestion pipelines for high-frequency telemetry and video streams from multiple robots simultaneously. * Internal Messaging & IPC: Build the inter-process communication (IPC) or local pub/sub systems to route sensor data, user commands, and mission plans between the HMI and the robot fleet. * Resource Optimisation: Ensure the backend runs efficiently on local tactical PCs, managing CPU and memory footprints to prevent interference with UI or planning algorithms. * Fault Tolerance: Architect state machines capable of handling the chaos of tactical environments, including frequent network drops and packet loss, without corrupting the Common Operational Picture. * Cross-Functional Collaboration: Partner with Mission Planning algorithm designers, HMI frontend developers, and UX designers to deliver a cohesive product . CANDIDATE REQUIREMENTS * Educational Background: B.S. or M.Sc. in Computer Science, Software Engineering, or a related field * Experience shipping production-grade applications with complex data visualization and real-time UI requirements.   Technical Skills: * Strong command of system-level languages such as C++, Rust, or Go. * Deep expertise in Real-Time Networking (UDP, TCP, WebRTC, gRPC, DDS, or custom binary protocols). * Expertise in Systems Architecture & IPC, specifically using bounded ring buffers or zero-copy shared memory for high-concurrency pipelines. * Proficiency in profiling and capping resource footprints using tools like perf or cgroups. * Soft Skills: * Ownership & Mission-Driven: A high degree of commitment to Harmattan AI’s mission and the ability to thrive in a fast-paced startup environment. * Communication: Ability to mediate technical trade-offs between hardware, algorithm, and frontend teams. We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.