Head of Internal Audit (Fixed Term Contract - Maternity Cover)

HEAD OF PROCUREMENT (FINTECH), 12-MONTH FIXED TERM CONTRACT GoHenry is a UK-based fintech company created by parents to pioneer financial education. More recently, GoHenry moved into Europe and the US by joining forces with French fintech company PixPay and US investing app, Acorns. Together, Acorns, PixPay, and GoHenry have over 6 million members across 5 countries. We are focused on empowering families with engaging money management tools, educational content, and a seamless product experience that creates financial well-being from birth to adulthood. Join us on our mission to make every kid smart with money! We are looking for a sharp, agile, and forward-thinking strategic Head of Procurement to own and enhance our procurement related processes. As the Gohenry Head of Procurement, you won’t just help with managing costs; you will be a strategic business partner responsible for managing commercial contract negotiations and oversight of governance relative to our existing vendor base. You will oversee the end-to-end procurement and vendor governance lifecycle for material categories, including cloud infrastructure, SaaS, third-party APIs, and professional services. You will bridge the gap between our internal support functions to ensure we partner with top-tier vendors that match our speed, culture, and regulatory standards, while iterating the third-party risk management framework the business requires. WHAT YOU WILL DO AT GOHENRY: * Category Management & Sourcing: Lead end-to-end strategic sourcing initiatives for IT, Software-as-a-Service (SaaS), AWS/GCP cloud infrastructure, data feeds, and specialised FinTech tooling. * Material Vendor Negotiation: Working with the GoHenry Legal Team and vendor account owners to commercialise and negotiate complex, multi-year vendor contracts to maximise value, ensure scalability, and protect the company bottom line. * Risk & Compliance Collaboration: Partner closely with Information Security (InfoSec), Operational Risk, and Legal teams to ensure all vendors comply with applicable regulatory requirements, including FCA rules and guidance, e-money regulations, operational resilience requirements, and supporting standards such as PCI-DSS and SOC2. * Stakeholder Alignment: Act as a trusted advisor to Engineering, Product, and Executive teams, transforming their requirements into commercial agreements. * Supplier Relationship Management (SRM): Develop and track vendor KPIs and SLAs, ensuring critical partners deliver on their promises and continuously innovate alongside our Product, Tech and Ops teams. * Process Optimisation: Help iterate and automate our procurement infrastructure, implementing modern tooling to move away from legacy approval chains. * Third-Party Risk Management (TPRM): Formalise and own GoHenry's TPRM framework, including vendor risk tiering, onboarding due diligence, ongoing monitoring, and board-level reporting on vendor risk. * Vendor Resilience & Continuity: Identify single-point-of-failure vendor dependencies, develop contingency and exit strategies for critical suppliers, and maintain an up-to-date vendor contingency risk map. * Vendor Governance Lifecycle: Own the full vendor governance lifecycle end-to-end, including contract renewals and regulatory-driven vendor assessments. WHAT YOU WILL BRING TO GOHENRY: (REQUIREMENTS) * Experience: 6+ years of experience in strategic procurement, strategic sourcing, or vendor management—ideally within a regulated Tech, SaaS, or FinTech or or financial services environment. * The FinTech Mindset: You understand that "speed to market" is just as important as "cost savings." You see your role as a partnership with other teams and you use those relationships with both internal teams and vendors to unblock bottlenecks without cutting corners on compliance. * Master Negotiator: A proven track record of dismantling complex pricing models and successfully negotiating with tech vendors. * Analytical Rigor: Strong financial acumen; ability to build TCO (Total Cost of Ownership) models and ROI analyses. * Communication: Strong interpersonal skills. You can speak "developer" to the engineering team and "ROI" to the CFO. * TPRM Expertise: Direct experience iterating or operating a third-party risk management framework (ideally in a regulated financial services environment), including vendor risk tiering, due diligence, and ongoing monitoring. NICE-TO-HAVES * Experience navigating financial and regulatory audits. * Familiarity with modern procurement and spend-management software. * Professional certifications (e.g., CIPS, CPSM). * Working knowledge of FCA regulatory expectations for outsourcing and third-party risk management, including the FCA's operational resilience framework. What’s in it for you? All the essentials you would expect, including a workplace pension plan, 33 days of holiday (including public holidays), & great company events local & abroad! Other Offers: * GoFlex - Work from Home, Office, or a mix of both * Your Birthday Day off * 25 days annual leave, in addition to 8 UK bank holidays * An excellent Induction & onboarding program with ongoing learning & development throughout your career * A choice between Bupa Health Cash Plan or Bupa Private Medical * Death in service – 4x your annual salary from month 1 * Physical and Mental Wellbeing support and platforms for you and your family * Family-friendly leave policies * Enhanced maternity leave – 20 weeks full basic pay after 2 years’ service and 26 weeks full basic pay after 3 years’ service * Paternity leave – 4 weeks full pay after probation * Salary Sacrifice options About GoHenry We’re on a mission to help every kid be smart with money. Our goal? Create generations of independent, confident young adults, armed with money skills that will set them up for life. How we do it: We place the power in the hands of young people, giving them the tools they need to master the financial ropes for themselves. They can spend, save, earn, and give with GoHenry’s prepaid debit card and app – because learning through doing really works (and it’s more fun!). All while our unique built-in controls give parents total peace of mind. We’re proud to say... * We ranked #38 in Newsweek's Top 100 Most Loved Workplaces in the UK in 2023 * We’re one of Tech Track’s top 50 fastest-growing UK companies. * We won Finders Kid’s Cards Customer Satisfaction Awards in 2022 and 2023. * We won the Tech for Good award at the Better Society Awards 2023 * Our kids and parents have donated over £500,000 of their own money to NSPCC via their GoHenry accounts But we’re still growing, and that’s why we need you. GoHenry is an equal-opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at GoHenry are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. ABOUT MULTIVERSE Multiverse is the upskilling platform for AI and tech adoption. We partner with 1,500+ companies to deliver a new kind of learning that is transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers — and we are just getting started. In 2022, Multiverse was granted New Degree Awarding Powers (New DAPs) by the Office for Students (OfS), making it one of a small number of providers outside the traditional university sector to hold these powers. We are now preparing for our Full DAPs end assessment — the process by which those powers are confirmed, strengthened, and placed on a permanent footing.   ROLE PURPOSE This is a high-stakes, high-visibility fixed-term role at the heart of one of Multiverse's most important regulatory processes. The Full DAPs end assessment, with a submission deadline of 26 October 2026 and a site visit in early 2027, will determine whether Multiverse retains its ability to independently award degrees beyond December 2027. As Project Lead for the Full DAPs end assessment, you will own the day-to-day delivery of the submission: auditing our current evidence base, coordinating contributions from teams across the business, and drafting the self-assessment narrative that will be reviewed by three external assessors and the OfS's Quality Assessment Committee. This is not a desk-based writing role. It requires someone who can navigate a complex organisation, hold senior stakeholders accountable, and translate regulatory language into clear internal tasks — while producing a self-assessment document that is honest, rigorous, and compelling. You will work closely with the Senior Manager, Instructional Delivery, Head of Regulatory Affairs, and our retained specialist consultancy, with regular visibility to senior leadership.   KEY RESPONSIBILITIES EVIDENCE AUDIT AND GAP ANALYSIS * Conduct a structured audit of Multiverse's current evidence base against each Full DAPs criterion (A–E), identifying gaps, weaknesses, and areas requiring corrective action * Map existing documentation — policies, committee minutes, programme records, staff development frameworks — to the relevant evidence requirements * Produce a clear gap analysis that drives the work plan for the submission, with particular attention to the corrective actions identified in the Year 1 monitoring assessment. STAKEHOLDER COORDINATION AND EVIDENCE GATHERING * Act as the central coordinator for cross-functional evidence contributions, managing and chasing stakeholders across Learning, Certification Operations, Governance, Student Engagement, and Enablement * Build and maintain a shared project tracker that gives all contributors clarity on what is needed, from whom, and by when * Work with the Enablement team to develop and document pathways for instructor engagement with the wider HE sector — including external examiner opportunities, HE partnerships, and scholarship activity — to address criterion C1 (staff scholarship and pedagogical effectiveness) * Facilitate the gathering of student voice evidence in a form that satisfies criterion A1 and D1, working with the student engagement function * Escalate blockers clearly and early to Harriet Lowe, with a proposed solution SELF-ASSESSMENT DRAFTING * Draft the self-assessment submission in the PEE structure (Policy, Explain, Evidence) for each criterion, translating Multiverse's operational reality into the OfS regulatory register * Ensure the document demonstrates honest self-criticality — a key differentiator in OfS assessments — while presenting Multiverse's progress in the strongest credible terms * Incorporate feedback from Harriet Lowe, Shenay Cantelo-Poppe and Mesma through iterative review cycles * Manage the evidence spreadsheet alongside the narrative, ensuring every claim is mapped to a specific piece of supporting documentation PROJECT MANAGEMENT * Own the project plan from June 2026 through to submission on 26 October 2026, with responsibility for on-time delivery * Prepare regular progress updates for Harriet Lowe and, where required, for senior leadership * Support site visit preparation (estimated January–February 2027) if the contract is extended, including briefing documents for staff who will meet the assessment team.   WHAT YOU'LL BRING ESSENTIAL * Experience working in or alongside a higher education quality assurance or regulatory compliance function — you understand how OfS criteria translate into operational evidence * Exceptional stakeholder management skills: you can hold people accountable to deadlines without direct authority, and know how to move things without burning relationships * Strong written communication — you can produce clear, well-structured regulatory narrative and are comfortable working in a formal register * Project management rigour: you are comfortable owning a complex workplan with multiple workstreams, dependencies and a hard deadline * Ability to read and interpret dense regulatory guidance and distil it into clear, actionable asks for internal teams DESIRABLE * Direct experience with regulatory processes, e.g DAPs assessments or OfS self-assessment submissions * Familiarity with the education sector, apprenticeship or workforce learning sector * Experience drafting or contributing to a formal quality self-assessment document (e.g. for OfS, Ofsted, QAA, or similar body) * Understanding of the FHEQ and threshold academic standards   WHY THIS ROLE MATTERS The Full DAPs end assessment is not an administrative exercise. Passing it confirms Multiverse's status as an independent degree-awarding body and protects our ability to award degrees to the thousands of apprentices on our programmes. The self-assessment document you produce will be reviewed by three external assessors, considered by the OfS's Quality Assessment Committee, and published. The Year 1 monitoring assessment identified corrective actions across four of the five criteria. This submission must demonstrate that those have been resolved — in practice, not just on paper. The person in this role will be central to making that case. This is a rare opportunity to lead a high-stakes regulatory process at a fast-moving, mission-driven organisation, with direct access to senior leadership and genuine ownership of a critical outcome. Benefits * Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year * Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support * Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month * Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year * Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.