Migration Manager – SaaS B2B | Onboarding & Migration Client (f/m/d)

IDnow

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries. This position is based in Munich or in Berlin, Germany.     As an Migration Manager, you are the single thread running through every customer migration: from the very first conversation to post go-live stabilisation, you are the customer's named point of contact and the internal orchestrator. This role goes well beyond a standard onboarding profile. You drive the full migration cycle, coordinate Solution Engineers and the Onboarding team, and deliver onboarding directly on standard accounts. Your mission: own the end-to-end migration of IDnow customers onto the TrustPlatform — managing customer relationships, internal teams, and risks — with rigour and autonomy.     KEY RESPONSIBILITIES   * Own each migration end-to-end: project plan, milestones, risk management, weekly status reporting * Act as the single named contact for the customer, from kick-off through to CSM handover * Coordinate internal teams (Solution Engineers, Onboarding) on complex migrations: multi-product, multi-country, regulatory constraints * Deliver onboarding autonomously on standard accounts: integration guidance, testing, go-live validation, hypercare * Anticipate and escalate blockers before they impact the customer or the timeline * Build migration playbooks to continuously improve our processes     PREFERRED EXPERIENCE   * 3 to 5+ years of experience in a Post-Sales role in a B2B SaaS environment: Customer Success Manager, Implementation Manager, Technical Account Manager, Onboarding Project Manager, or equivalent * Proven track record managing complex migration or implementation projects involving multiple internal teams * Comfortable working with clients in regulated industries: Banking, FinTech, Insurance, Telco * Sufficient technical understanding to read an architecture, challenge a solution design, and spot integration risks — without being a developer * Transversal leadership: ability to mobilise teams without hierarchical authority * German — fluent, required · English — professional level, required * French — a plus NICE TO HAVE * Exposure to digital identity, KYC/AML, or eIDAS * Familiarity with REST API integration environments     PERKS & BENEFITS * Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions. * We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification. * We make your remote work comfy: we provide support on equipment and offer flexible working hours. * We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. * May your family require your attention or other reasons apply: use the benefit of our paid special leave days. * Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. * In addition to the perks & benefits above, we offer specific benefits that differ between our locations.   IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.

ZenRows

REMOTE | FULL-TIME Born in the Basque Country and built for the world, ZenRows is one of the fastest-growing data infrastructure startups in Europe. We work 100% remotely and hire the best people regardless of where they are. Founded in 2021, we started as a scraping API for developers. In 2026, we are evolving into something bigger: the data collection infrastructure layer for the AI era. Thousands of companies across e-commerce, finance, real estate, and AI rely on ZenRows to power their data pipelines. Now, we're building for the next generation of users: workflow builders, AI engineers, and business teams who don't write code but need data to flow reliably through their systems. We're looking for a Head of Organic Growth to own how ZenRows is discovered, understood, and trusted across LLMs, developer communities, integration ecosystems, and the open web.   THE ROLE The way developers and technical teams discover tools has fundamentally changed. Google search is no longer the only, or even the primary surface. Developers ask ChatGPT. Business users ask Gemini. AI engineers search Perplexity. Workflows are built inside Clay, n8n, and Make, where discovery happens through directories, templates, and community recommendations. Your job is to make ZenRows the trusted, cited, recommended answer across all of these surfaces, not just in Google's top 10. You'll work closely with Product, Sales, and the GTM Engineer to ensure content is a genuine growth engine, not a support function.   WHAT YOU'LL OWN   🔍 AEO, GEO & DISCOVERABILITY STRATEGY This is the core of the role. * Own ZenRows' Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) strategy: ensuring we are the cited, recommended answer when developers and AI engineers ask about web scraping, data collection, workflow automation, and data pipelines * Understand how LLMs (ChatGPT, Gemini, Claude, Perplexity) surface and prioritize content, and build a strategy around it * Develop structured, citation-friendly content formats: comparison pages, definitional guides, integration explainers, and technical FAQs that earn LLM citations * Own competitive intelligence: track how competitors are being cited, recommended, and positioned in AI search   📊 SEO STRATEGY & CONTENT OPERATIONS * Own ZenRows' organic search strategy end-to-end: keyword research, topic prioritization, content gap analysis, and competitive benchmarking, with a clear view of where SEO still drives meaningful pipeline and where it doesn't * Lead content operations: manage the editorial calendar, maintain publishing velocity, and ensure quality standards across in-house writers, freelancers, and external agencies * Manage, and develop a team of technical writers and editors, setting clear briefs, review processes, and feedback loops that raise the floor on content quality without creating bottlenecks * Own the relationship with external content agencies: briefing, quality control, performance review, and deciding what stays in-house versus what gets outsourced * Develop and maintain off-page SEO strategy: link acquisition, guest publishing, and building the kind of third-party authority signals that reinforce ZenRows' position in both traditional search and LLM training corpora * Work closely with Engineering on technical SEO: site architecture, crawlability, Core Web Vitals, structured data markup, and indexing health, you won't do this alone, but you'll own the roadmap and hold the team accountable * Maintain a content performance framework: define and track the metrics that matter (organic traffic, keyword rankings, assisted conversions, LLM citation frequency) and use them to make prioritization decisions, not just report on them * Continuously audit the existing content library for decay, cannibalization, and coverage gaps, and make the hard calls about what gets updated, consolidated, or cut   🧑‍💻 Developer Education & Docs-as-Marketing * Turn ZenRows' documentation into a top-of-funnel acquisition channel. Think Stripe's docs: content that ranks, educates, and converts, not marketing fluff disguised as technical writing * Build actionable, developer-focused resources: integration tutorials, use-case walkthroughs, SDK examples, and migration guides * Create content specifically for the AI/LLM data pipeline audience: tutorials on using ZenRows for RAG pipelines, AI agents, training data collection, MCP server integrations, and agentic workflows * Collaborate with Engineering and Product to ensure documentation is accurate and genuinely useful * Partner with DevRel to amplify technical content across developer communities   🔗 Ecosystem & Integration Content This is new territory for ZenRows, and one of the highest-leverage content surfaces in 2026. * Build and maintain a library of integration content: how ZenRows works inside Clay, n8n, Make, Zapier, LangChain, LlamaIndex, and other workflow and AI platforms * Create content that earns ZenRows a presence in integration marketplaces and community directories, not just Google * Partner with the Partnerships Manager on co-marketing content: joint guides, partner-specific tutorials, template libraries * Develop content that serves workflow builders and automation teams: non-developer technical users building workflows and automation without writing code   📈 PLG Content & Activation * Build a content-led activation flywheel: blog post attracts developer → documentation helps them succeed → integration guide shows them what's possible → usage converts to paid * Partner with Product and Growth on in-app content, onboarding flows, and activation-focused tutorials * Own the content layer of the trial-to-paid conversion journey   🤝 SALES ENABLEMENT & ENTERPRISE CONTENT * Support Sales with high-impact materials: competitive battle cards, use-case one-pagers, ROI narratives, and case studies * Develop positioning content for workflow builders and automation teams, as well as business users who interact with data through AI tools and LLM interfaces * Build and maintain a lean, current library of sales enablement assets, prioritize quality and relevance over volume   👥 TEAM LEADERSHIP * Lead, mentor, and develop the existing content team * Define and maintain editorial standards and brand voice across all content types * Build a culture of experimentation and outcome orientation, not content volume * Scale through leverage: AI-assisted workflows, freelance network, and smart prioritization   THE PERSON We're looking for someone who thinks in distribution systems, not publishing calendars.   REQUIRED * 5+ years in content, growth, or developer marketing, ideally at a B2B SaaS, API, or developer infrastructure company * Deep understanding of AEO and GEO: you know how LLMs source and surface answers, and you've thought about what it means for content strategy * Technical fluency in developer tools, APIs, or adjacent infrastructure. You don't need to be an engineer, but you need to be able to write or edit a Python snippet, understand what a headless browser does, and explain a web scraping use case to a non-technical audience * Proven experience building content for both self-serve/PLG and integration-led or enterprise motions * Strong editorial judgment, you can tell the difference between content that educates and content that fills a calendar * Experience building and maintaining integration or ecosystem content: tutorials, partner guides, marketplace presence * Comfortable operating in a fast-moving, autonomous environment without heavy process * Fluent in English (we are an English-first organization)   STRONG ADVANTAGE * Experience with workflow automation platforms (Clay, n8n, Make, Zapier) from a content or product perspective * Familiarity with the LLM/AI agent ecosystem: LangChain, LlamaIndex, CrewAI, RAG architectures * Experience evolving or rebuilding a content function through a GTM pivot, not just building from scratch * Track record of content that drove ecosystem or community-led growth, not only organic search traffic * Experience using AI-assisted tools to automate content operations at scale (n8n, Claude Code, or similar)   THIS ROLE IS NOT FOR EVERYONE * We are a small, efficient team of ~20 competing against companies 10x our size. Ownership is real, there is nowhere to hide * We are fully remote, which means documentation and async communication are essential * Feedback is constant and candid. Strong opinions are welcomed and debated * We are scaling fast. Processes evolve. Priorities shift. If you need rigid structure, you may struggle * We just made a significant strategic pivot. Some things that worked before won't work the same way. You'll need to be comfortable with that ambiguity   WHY YOU'LL LOVE WORKING HERE * You will own the entire content function at a critical inflection point, the work you do in 2026 will shape the company's market position for years * Genuine autonomy. You will be trusted, not micromanaged * Direct access to leadership, our CEO is accessible and values world-class talent * 100% remote, forever * A horizontal culture where contributing beyond your job description is expected and celebrated * You'll be working at the intersection of developer tools, workflow automation, and the AI agent ecosystem, one of the most interesting spaces in tech right now   WHAT REWARDS AND BENEFITS WOULD I GET? * 100% remote work: true location freedom * The salary you are worth: we focus on value, not previous compensation * The equipment you want: choose the tools you need * Generous Learning & Development budget: courses, materials, growth support * BitWarden Account for secure password management * Annual Kick-Off: yearly team event in a new location * Barcelona Meetups throughout the year * Deel Benefits: discounts on services, subscriptions, travel, and more * Access to world-class colleagues reinventing an industry   OUR VALUES Ownership, Dedication, Impact, Transparency, and Agility run through everything we do. We're a sociable company and don't let a remote model stop us from feeling connected. The atmosphere is friendly, supportive, and driven by a constant desire to improve.   DIVERSITY, EQUITY & INCLUSION At ZenRows, we are committed to diversity, equity, and inclusion and recognize we can always do more. Every job description is reviewed through a gender bias decoder to ensure inclusivity. We aim to nurture a welcoming and safe environment for everyone.   PRIVACY AND YOUR DATA At ZenRows, we prioritize the privacy and security of data entrusted to us. We comply with all applicable data protection regulations and industry best practices. Any job offer will be subject to successfully passing background checks.

Atominvest

Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for some of the world's most sophisticated alternative investment managers. You will be the primary relationship lead across complex, multi-stakeholder implementations — responsible for fast time-to-value, deep product adoption, and long-term account growth. This role sits at the heart of our commercial organisation, requiring someone equally comfortable in an Excel-heavy data migration and a C-suite business review. You will work closely with Product, Engineering, and Sales to ensure client outcomes are consistently delivered at the highest standard. What You'll Be Doing * Own the full client lifecycle: requirements gathering, configuration, data migration, UAT, training, go-live, and post-deployment success * Lead structured implementation programmes for enterprise clients, managing complex timelines, dependencies, and senior stakeholder expectations * Run discovery workshops and executive business reviews with both operational and C-level contacts * Analyse client datasets, fund structures, and reporting workflows to design and configure optimal platform solutions * Proactively manage risk and escalation — keeping implementations on track in fast-moving, regulated environments * Partner with Product to manage change and operational risk during feature deployments — coordinating rollouts, communicating impact to clients, and ensuring new functionality lands smoothly within live production environments * Act as the bridge between clients and the product roadmap — gathering structured feedback, influencing prioritisation, and owning the end-to-end delivery of new features to your client base * Deliver consistently high-quality, responsive support, treating every client issue with urgency and ownership * Identify and develop expansion opportunities by understanding clients' broader operating models and strategic goals * Act as the voice of the client internally, contributing structured product feedback to Engineering and Product   Requirements * 3–6 years in a Customer Success, Implementation, or client-facing role within B2B SaaS — specifically serving financial services or asset management clients * Demonstrable experience managing enterprise implementations end-to-end, including data migration and multi-phase delivery * Solid working knowledge of private markets, fund structures and investor reporting * Exceptional project management instincts — you track every dependency, own every deadline, and communicate proactively when things shift * Highly analytical, with strong Excel skills and comfort working with complex client datasets * Polished, precise communicator — written and verbal — with the confidence to challenge and guide senior stakeholders * High professional standards and meticulous attention to detail; you notice what others miss * Entrepreneurial mindset: you thrive with autonomy, move quickly, and bring solutions not problems * Bonus: formal PM methodology (PMP, PRINCE2, etc.) Interview Process 1. Initial screening call 2. Conversation with our US Customer Success Lead 3. Case study 4. Interview with our Global Head of Customer Success 5. Conversation with US team member 6. Offer and onboarding at Atominvest What we offer * Competitive compensation (fixed base salary + performance incentives) * 25 days of holiday per year + bank holidays * Hybrid working style (a minimum of 3 days in our central London office is required) * Cycle2Work scheme * Employee Assistance Programme (EAP) to support employee wellness * A culture of trust, ownership, responsibility and autonomy in your work * An incredible team of smart and mission-driven people to work with * Fun working atmosphere * Significant growth opportunities * Company-wide socials and events