People Growth ops

Alan

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MARKETING OPS IS ONE OF ALAN'S HIGHEST-LEVERAGE FUNCTIONS. It sits at the intersection of marketing strategy, data, and technology — turning systems into growth engines and ensuring every touchpoint with prospects and members is timely, relevant, and scalable. Alan is growing fast across France, Belgium, Spain, and Canada. But today we're leaving value on the table. On the prospect side, we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent. On the member side, messaging is one of our primary touchpoints for engagement, retention, and trust — yet nobody operates it strategically. Personalization stays shallow, communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket. We need Marketing Ops leaders who can architect scalable systems, operate them strategically, and progressively embed AI into workflows — to raise quality, reduce manual execution, and unlock growth without scaling headcount linearly. ⭐️ THE MARKETING OPS JOB ⭐️ We are hiring two Marketing Operations Managers, each embedded in a different crew: * Growth Infrastructure — focused on prospect acquisition: building a unified lead engine that captures, scores, routes, and nurtures across all channels * Product Platform — focused on member lifecycle messaging: operating Alan's messaging stack as a scalable service across 1.7M+ profiles Both roles share the same DNA: strong marketing ops fundamentals, data fluency, a product mindset, and the ability to be both hands-on and strategic. Crew placement will be determined based on the candidate's experience, interests, and fit during the hiring process. Why is this role interesting? * Speed: marketing, product, and sales teams ship campaigns and messages confidently — Marketing Ops turns bottlenecks into force multipliers across every crew * Trust: clean data, governed attributes, proper segmentation, and enforced rules mean the right person gets the right message at the right time * Scale: as we grow to millions of members across multiple countries, we need operators who keep our platforms clean and the user experience protected — without scaling headcount linearly * AI at the frontier: this isn't a maintenance role — you'll identify high-priority use cases for AI agents, train and refine them to a senior marketer's quality bar, and drive real adoption What will you do with us? You'll be a partnership with marketers — not a service desk. You'll partner closely with engineers, data, designers, and cross-functional stakeholders (PMMs, sales, growth, product) within a PM-Tech duo crew model. Regardless of crew, you will own a core set of capabilities: * Marketing Automation & CRM: own and optimize our marketing stack (Customer.io, CRM integrations); build automations that enable marketers to launch campaigns independently, at scale, across all geos * Data Model & Governance: maintain CRM data quality, attribute/event design, and database hygiene as a sustained practice * Segmentation & Lifecycle Design: design and maintain lifecycle stages, segmentation logic, routing rules, and re-engagement flows across multiple audiences and geos * Nurturing Infrastructure: own the nurturing stack and campaign processes; make launches autonomous and compliant * AI-First Operations: identify, build, and refine AI agents for email copywriting, lead scoring, next-best-action recommendations, and content generation — making marketers AI-powered, not replacing them * Performance Monitoring: track the full funnel from first touchpoint to conversion; identify leakage and prioritize from data * Documentation & Enablement: create playbooks, train teams on tools and processes, reduce the marginal cost of new campaigns Then, depending on your crew: Growth Infrastructure — you'll build a unified lead engine (no more tool-by-tool silos), design lead scoring and routing models, crack multi-channel activation (email, WhatsApp, Voice AI), build AI agents that pre-qualify and enrich leads, and maintain a live feedback loop with BDRs, AEs, and Inbound Sales. Product Platform — you'll operate Customer.io and back-end triggered emails as one governed system, monitor communication pressure and enforce channel rules, define and enforce recipient lifecycle paths, drive 100% Design Studio adoption, and co-own outbound messaging strategy with PMMs and product teams. By your first year, we'll know it worked when: * At least one AI agent is in production on a key use case (email nurturing, lead categorization, content generation), with a second scoped or live, and adoption is real * Any marketer or product Alaner can launch a campaign or ship a message without bottlenecking through ops or engineering * CRM data model, attributes, and segments are properly owned, documented, and clean — the data we see is data we can act on * Every contact has a documented path through our messaging — segmentation is sharp, messaging is relevant, and pressure is monitored * Marketing's contribution to acquisition and engagement is visible and quantifiable, from first touch to conversion ⭐️ IS IT YOU WE ARE LOOKING FOR? ⭐️ You'll be a great fit for this opportunity if you: * Have 5+ years in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment (B2B, B2C, or B2B2C) * Have hands-on experience managing marketing automation platforms at scale (Customer.io, Braze, Iterable, HubSpot, Marketo, Pardot, Salesforce, or equivalent) * Have a strong understanding of CRM data models — attribute/event design and data hygiene as a sustained practice * Can frame and implement processes for lead scoring, nurturing, segmentation, and personalization * Have a product knack: you can define what's not working, identify what to build next, and see problems as opportunities to bring more value * Bring data fluency and analytical rigor: you read platform and campaign data, surface anomalies, and draw business insights * Can be both hands-on and think strategically — you drive the big picture while staying close to execution * Have strong stakeholder management skills — you'll partner daily with engineering, product, sales, and marketing teams * Can manage multiple projects simultaneously in a fast-moving environment * Communicate with excellent written and spoken English * Are impact-driven with a strong bias towards improving processes For this opportunity, we are aiming to hire within the C0-D level range. * * Transport. Country-specific commuter benefits. * Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. * Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture. * Parental leave. Extended parental leave for all new parents.   IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

BlaBlaCar

About BlaBlaCar BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely. Your Mission   We are looking for a People Operations Specialist to join the People Operations team at BlaBlaCar.    As a People Ops Specialist, you will manage the day-to-end employee lifecycle for Blablacar’s employees based in France. As part of a team, you will ensure full legal compliance in France, while providing prompt, effective support for all employee inquiries. By maintaining our HRIS and formalizing contractual elements, you will act as a key guardian of our data integrity and internal policies. This role is essential in streamlining our onboarding journey and optimizing HR processes to support our team.   Your Responsibilities    • Lead the execution of HR processes (Onboarding → Offboarding), ensuring a positive experience while providing clear visibility to relevant stakeholders • Formalize all contractual elements (contracts, amendments, certificates) and manage immigration/work permit renewals • Identify opportunities to streamline workflows and lead People Ops projects aimed at enhancing efficiency • Explore and implement AI-driven solutions to automate repetitive administrative tasks (e.g., automated document generation, AI-powered ticketing sorting, or smart data auditing) to free up time for high-value advisory • Manage employee inquiries (JIRA), providing prompt, effective support on HR policies • Provide expert recommendations for handling complex situations (performance, conflict, legal risk). • Document specific requests to ensure every situation is tracked and treated fairly, building a consistent "Case Law" for the organization • Work closely with the POPS team including our Payroll Specialist (upstream data flows), HRBPs, Social Expert, Recruiters, and L&D to ensure a cohesive employee experience. • Actively participate in team meetings, sharing insights and contributing to a supportive, high-performance team environment   Your Qualifications    • +4 years of experience in a People Operations, HR Coordinator, or HR Generalist role, ideally within a fast-paced environment in France • Proficiency with HRIS platforms (e.g., BambooHR, Workday…), Google Workspace and strong project management skills • Good knowledge of French social legislation (SYNTEC would be a plus) • Great communication skills, both written and verbal, with the ability to clearly articulate HR policies and respond to employee inquiries with empathy and professionalism • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively • Problem-solving aptitude, curiosity and a proactive approach to identifying and resolving issues. • Full working proficiency in English and French   What we have to offer   • Hybrid status for this role : 2-3 days at the Office • 4 additional weeks on top of legal maternity/paternity leaves • 50% healthcare coverage (Alan) • Financial support for home office equipment • Minimum 25 days holiday per year  • Local meal plan policy (Swile card) • 50% transportation paid (Forfait Mobilité Durable) • Free unlimited carpooling & bus rides • Personal growth via trainings, mentorship, and internal mobility programs • Employee Stock ownership plan • Regular team building events • 1 day off per year to test our product • 1 day per year for social engagements with non-profits   Interested in joining the ride?   • a 45-min video-call with your Talent Acquisition Manager to get to know you, understand your career expectations and answer your questions • a 45-min interview with your future manager Margaux Swanda, People Operations Manager, to discuss your interest in the role and your career expectations • a fully remote exercise to evaluate your technical skills • a 60-min interview with Margaux and Marie-Christine People Operations Specialist, to review the business case and to check team-fit     Our hiring process lasts on average 25-30 days, offers usually come within 48 hours.

Jitter

SUMMARY 🤝 You’ll be building the People function from scratch at Jitter, alongside with the CEO 🌍 You’ll enable Jitter’s international growth by hiring, developing, and engaging world-class teams 📍 Based in Paris (in-person) – relocation packages if needed 🇬🇧 We’re an international team and work in English 💰 100k–120k€ + equity (BSPCE) 💫 WHO WE ARE Jitter is a fast, simple, and collaborative motion design tool on the web. We help designers create beautiful animations for marketing videos, brand content, apps and websites — and collaborate easily with teammates, clients, and stakeholders. Think “Figma for motion design.” With over 20,000 creative teams already using Jitter around the world, our next chapter is ambitious: to make motion a foundational layer of every design stack, by building the motion design operating system that will standardize and scale motion across every brand and campaign, from ideation to production, similar to how design systems transformed UI design. To support this trajectory, we are looking for our first People Lead, a strategic and hands-on leader who will build, structure the People function, and help shape Jitter’s organisation, culture, and leadership practices for the long term. ✨ Our mission. Make motion design accessible to all designers and creative teams. 🔭 Our ambition. Become the leading platform to create animated content at scale. 👋 WHO YOU ARE You are a senior People leader with a strong business acumen and a passion for building organizations where people deliver, learn and grow. You combine strategic thinking with hands-on execution, and you’re excited by the challenge of building a People function from the ground up in a fast-growing, international tech company. You are driven to spread and embody Jitter’s culture by genuinely taking care of the team, understanding what motivates individuals, and creating the conditions for people to thrive You are equally comfortable partnering with founders on organizational design, coaching leaders, rolling up your sleeves to hire top talent, and structuring scalable People processes. You care deeply about culture, achievement, and engagement — and you believe People is a key driver of company growth trajectory. * 8+ years of experience in People / Talent roles within Tech or SaaS environments * Strong talent acquisition background, with the ability to hire senior, high-impact profiles at scale * A structuring experience in designing and running people playbook & processes * Comfortable managing HR tools, contractors, and service providers * Fluent in English (French is a plus) * Curious, pragmatic, data-savvy, and deeply people-oriented. 💥 WHAT YOU’LL DO You are the first People team member to join Jitter as we enter the next phase of our growth. Reporting directly to the CEO, your mission is to own the people function, enabling the company’s growth while maintaining a high bar for culture, performance, and engagement. * Build and lead the People function. You’ll be responsible for defining the People strategy with the CEO, execute it with clear roadmap and structured processes. * Hire and scale world-class teams. You act as a bar-raiser in hiring. You’ll design and run a strong hiring engine to support rapid growth. Attract, assess, and hire top-tier talent, coach hiring managers, and ensure a smooth, high-quality candidate experience — all driven by clear data and KPIs. * Develop, engage, and retain talent. You’ll create clear growth frameworks so people can learn, perform, and progress at Jitter. You’ll design the whole People journey that will actively nurture a strong, cohesive culture. * Run solid People operations. You’ll ensure reliable People Ops foundations as the company scales. Oversee payroll, legal and HR partners, and continuously improve compensation, equity, and compliance frameworks. 👩‍💻 WHAT THIS LOOKS LIKE DAY TO DAY * Partnering closely with founders and managers to shape Jitter’s organization as it scales — defining team structures, leadership roles, and people priorities that support both speed and long-term sustainability. * Hiring exceptional talent across all functions, from senior ICs to leaders. You’ll actively source, interview, and close top-tier candidates, while coaching hiring managers to make confident, high-quality decisions and deliver an outstanding candidate experience. * Building & scale the People playbook that make growth possible, from clear hiring frameworks to people development programs that help people thrive & bring Jitter’s culture to life * Turning People data into action, tracking hiring and engagement metrics, spotting risks early, and continuously improving how we attract, develop, and retain talent. 👀 WHY JOIN US You’ll be joining a fast-moving, experimental environment where it’s safe to try, fail, learn, and build again. We’re a small, ambitious, and kind team with a high talent density across disciplines, operating with the focus and output of a 40+ person company. Our team brings strong creative convictions and deep experience from world-class institutions like Apple, Google, GoPro, Slack, Y Combinator, Stanford, Polytechnique, École Centrale, and more. Everyone at Jitter has real ownership, autonomy, and the freedom to shape how they work, what they build, and how they grow. We’re looking for people who bring care, intensity, and purpose to everything they create, and who see every challenge as a chance to do the best work of their lives. People who are obsessed with the problem, who care deeply about unlocking creativity for others, and who feel genuinely connected to the mission. We believe that level of passion is how we’ll build something truly original, not just a great tool, but a lasting creative platform. If this feels like the kind of opportunity you’ve been waiting for, and you want to help define what the future of creative tools looks like for the next decade, then we’d love to build it with you. MORE SPECIFICALLY: * Join a high-growth company at a defining moment. Jitter has strong product-market fit, a passionate global community, and a clear trajectory to triple in size year over year. You’ll join early enough to shape how the company scales, while building on solid foundations and real traction. * Build a People function with real impact. This is a rare opportunity to build the People function from the ground up, with direct access to founders and real ownership. You’ll define the strategy, the team, and the operating model that will support Jitter’s next phase of growth. * Partner closely with leadership. You’ll work hand in hand with the CEO and the leadership team on organization design, hiring priorities, and talent strategy — helping leaders grow, teams perform, and the company stay aligned as it scales. * Grow with the company. As Jitter scales from 15 to 60+ people by 2027, your role will evolve alongside it. If you want to expand your scope, build a larger team, or step into a more strategic leadership role, we’ll support that growth with trust, autonomy, and long-term perspective. * Shape a culture people genuinely care about. You’ll play a central role in defining and spreading Jitter’s culture, values, and ways of working — not as theory, but through concrete rituals, processes, and day-to-day behaviors that help teams thrive. * Work from our new 500m² flagship studio in the heart of Le Marais, Paris’s most vibrant neighborhoods, surrounded by cafés, art galleries, and emerging brands shaping global culture. Our office is more than a workspace: it’s both a brand flagship and a design hub for the creative community, where we host monthly events and welcome the world to join us in building what’s next. 🙌 WORK ENVIRONMENT AND CULTURE We are building a stellar team of humble, inspiring, creative smart folks who enjoy building world-class products, learning, and growing together. Here are some soft skills we’re excited about: ✨ Excellence. You love building great products and you deeply care about the quality of your work. You always go the extra mile. ⚡ Energy. You are clear and engaging. You are excited to ship, and pass that energy to the team. You love to come up with creative solutions. 🤝 Team play. You are a team player who loves to co-create. You love to be inspired, and inspire others to help them grow. 🧭 Ownership. You are a self-starter who gets things done. You focus on the most impactful initiatives with an entrepreneurial spirit. Diversity and inclusion are core to our culture. If you are a member of an underrepresented group in tech, we strongly encourage you to apply. 🔖 PERKS AND BENEFITS We offer best-in-class benefits: * Base salary: 100k-120k€ * Employee-friendly stock options / BSPCE (extended exercise window) * Relocation package (if needed) * 5 weeks of paid vacation * Health insurance (for you and your family) * Parental leave * Office setup of your choice * Regular team events and offsites * High-impact work where your voice truly matters ⚙️ HIRING PROCESS * Phone screen – 45 min, remote * In-person interview – 1h, deep dive in your track record and role’s challenges * Deep-dive interview – 1h, in your motivation for joining Jitter and mutual job fit assessment * Business case – reviewed with leadership * Founders lunch * Culture fit interviews * Reference checks