Technical Program Lead

Technical Account Manager France

RTB House

Location: Paris, France Who we are: RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.  Our team in France consists of 50 people (including 13 Technical Account Managers based either in France or Poland) and is an integral part of our company’s global presence. We combine local expertise with our broader company vision.  As a Technical Account Manager, you are a key element in excellent delivery of the campaigns. Our teams will count on your technical and analytical skills to make campaigns roll out well and maximise the results. You will work closely with the other teams: Account Managers, Sales Managers and Directors. You will report directly to the Technical Team lead.  You will:  * Conduct the technical operations for our clients;  * Coordination of all technical issues with regards to online campaign launching and running process;  * Technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform; * Work closely with our account managers and sales teams to deliver high standards of customer service;  * Monitor and analyze the effectiveness of online campaigns; * Propose optimization solutions for processes in order to achieve both internal and external goals. Desired Experience:  * 2+ years of experience in technical role/s;   * Strong analytical skills are a must; * Experienced user of Google Sheets and/or Microsoft Excel; * High level of motivation and willingness to learn;  * Good time management skills and attention to detail; * Experience in one or more programming languages (e.g. HTML, JavaScript, Apps Script, Python PHP, VBA, SQL, BASH, etc.) or experience in the systems integration via API is a plus * Knowledge of Google Analytics and Google Tag Manager is a plus * Fluency in English    We offer:  * Competitive compensation (fixed salary and bonus), health & pension insurance (Alan - 100% paid by the company), lunch vouchers (Swile), 50% reimbursement of a public transportation fee  * Budget for external training available for every associate (2000€ per year) * A one-month international induction program to discover the company and master the main tasks of your job   * A multicultural (7 different nationalities in the French team) and caring team which is the engine of our success * A 100% flexible mode of organisation (hybrid work model where each employee can mix remote work from home and time at the office in the Paris centre) * Opportunity to work in one of the fastest growing companies in Europe - #46 out of 1,000 fastest growing European companies in the Financial Times #FT1000 list; * The opportunity to learn and improve continuously: the company places the development of its employees at the heart of its strategy through internal and external training, 360° assessments, feedback culture, coaching and mentoring Apply now!  You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.   Lieu : Paris, France Qui sommes-nous : RTB House est une entreprise mondiale qui fournit des technologies marketing de pointe aux plus grandes marques et agences à travers le monde. Son moteur propriétaire d’achat publicitaire est le premier au monde à être entièrement alimenté par des algorithmes de Deep Learning, permettant aux annonceurs d’obtenir des résultats exceptionnels et d’atteindre leurs objectifs à chaque étape du parcours client. Notre équipe en France est composée de 50 personnes (dont 13 Technical Account Managers basés en France ou en Pologne) et constitue une partie intégrante de la présence mondiale de notre entreprise. Nous combinons une expertise locale avec une vision globale de l’entreprise. En tant que Technical Account Manager, vous jouez un rôle clé dans la qualité de l’exécution des campagnes. Nos équipes s’appuieront sur vos compétences techniques et analytiques pour assurer le bon déploiement des campagnes et maximiser leurs performances. Vous travaillerez en étroite collaboration avec les autres équipes : Account Managers, Sales Managers et Directeurs. Vous serez directement rattaché(e) au responsable de l’équipe technique. Vous serez amené(e) à : * Assurer les opérations techniques pour nos clients ; * Coordonner l’ensemble des problématiques techniques liées au lancement et au suivi des campagnes en ligne ; * Réaliser l’intégration technique entre notre système interne de diffusion de campagnes (RTB House) et la plateforme e-commerce du client ; * Travailler en étroite collaboration avec nos Account Managers et nos équipes commerciales afin de garantir un haut niveau de service client ; * Suivre et analyser l’efficacité des campagnes en ligne ; * Proposer des solutions d’optimisation des processus afin d’atteindre les objectifs internes et externes. Expérience souhaitée : * Au moins 2 ans d’expérience dans un ou plusieurs postes techniques ; * Solides compétences analytiques indispensables ; * Maîtrise de Google Sheets et/ou Microsoft Excel ; * Forte motivation et volonté d’apprendre ; * Bonnes compétences en gestion du temps et souci du détail ; * Experience dans un ou plusieurs langages de programmation (par exemple : HTML, JavaScript, Apps Script, Python, PHP, VBA, SQL, BASH, etc.) ou expérience en intégration de systèmes via API est un plus; * Connaissance de Google Analytics et Google Tag Manager est un plus. * Maîtrise de l’anglais. Nous offrons : * Une rémunération compétitive (salaire fixe et bonus), une assurance santé et retraite (Alan – prise en charge à 100 % par l’entreprise), des titres-restaurant (Swile), ainsi que le remboursement à 50 % des frais de transport en commun ; * Un budget de formation externe disponible pour chaque collaborateur (2 000 € par an) ; * Un programme d’intégration international d’un mois pour découvrir l’entreprise et maîtriser les principales missions du poste ; * Une équipe multiculturelle (7 nationalités différentes au sein de l’équipe française) et bienveillante, moteur de notre réussite ; * Un mode d’organisation 100 % flexible (modèle de travail hybride permettant à chaque collaborateur d’alterner entre télétravail et présence dans nos bureaux du centre de Paris) ; * L’opportunité de travailler dans l’une des entreprises à la croissance la plus rapide d’Europe – classée n°46 sur 1 000 entreprises européennes à la croissance la plus rapide dans le classement Financial Times #FT1000 ; * L’opportunité d’apprendre et de progresser en continu : l’entreprise place le développement de ses collaborateurs au cœur de sa stratégie grâce à des formations internes et externes, des évaluations à 360°, une culture du feedback, du coaching et du mentorat. Postulez dès maintenant ! Vous n’avez pas besoin de cocher toutes les cases pour postuler. Si vous êtes passionné(e) par le marketing digital, envoyez-nous votre CV et nous l’examinerons avec attention.

Engineering Manager Lead

Pigment

Join Pigment: Transforming Business Planning and Performance with AI     Founded in 2019, Pigment stands out as one of the fastest-growing SaaS companies globally, redefining business planning and performance with our AI-powered platform. We empower organizations across diverse industries, including Consumer Packaged Goods, Retail, and Technology, to seamlessly integrate data, people, and processes, enabling them to plan and adapt rapidly.     With a vibrant team of over 500 professionals across North America and Europe, and offices in Paris, London, New York, Toronto, San Francisco and Austin, Pigment has successfully secured nearly $400 million in funding from leading global venture capitalists. Our recognition as a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software underscores our commitment to excellence, as we proudly partner with industry leaders like Unilever, Vinci, Kayak, Siemens, and Coca-Cola.     At Pigment, we champion smart risks, celebrate bold ideas, and challenge the status quo—all as a united team. Every team member has the opportunity to make a significant impact and tackle ambitious challenges. Together, we pursue excellence with a collaborative spirit, continuously raising the bar to ensure strong performance and a proactive approach while fostering an environment of humility.     If you are passionate about innovation and wish to collaborate with some of the brightest minds in the industry, we would love to hear from you! The Opportunity We’re looking for an Engineering Manager Lead (EML) to own delivery and people leadership at the community (*) level. An EML is the go-to person for a community’s delivery: ensuring teams ship the right things, at the right time, with a clear escalation path when priorities, technical constraints, or execution realities don’t converge. The EML also manages and develops Engineering Managers (EMs) and Technical Leads (TLs) and partners closely with Community Tech Leads (CTLs), Product Management Leads (PMLs), Product Managers (PMs), and Engineering Program Managers (EPMs). This role reflects our accountability model: delivery accountability and people leadership are held together, with a clear interface to product and technical leadership. (*) A community is a group of teams with a common functional/technical purpose. The Foresight Community Foresight is the community responsible for Pigment’s forward-looking product surface: helping customers model scenarios, understand what’s coming, and make better decisions under uncertainty. It typically spans multiple teams working on forecasting and what-if workflows, planning experiences, and the underlying capabilities needed to make those experiences fast, reliable, and explainable. What you’ll do 1) Own community delivery (accountability + operating cadence) Be accountable to engineering leadership for delivery across multiple teams in the community Ensure teams have clear priorities, sequencing, and commitments (scope/timeline/people), aligned with product priorities and technical constraints. Identify risks early (delivery delays, quality/production issues, team focus/inefficiencies, people performance) and drive resolution with TLs/EMs/partners. Maintain a written, legible status of the community’s key achievements, risks, and action plans. Lead key reporting moments (e.g., mid-quarter updates, community-level delivery reviews). 2) Lead people and org effectiveness through EMs and TLs Manage Engineering Managers and Technical Leads with clear expectations and regular coaching. Set standards for feedback, performance, calibration inputs, growth plans, and under-performance remediation when needed. Improve the system: structures, processes, rituals, and staffing approaches that increase execution speed and reduce friction. 3) Drive staffing and community-level arbitration Partner with CTLs and product leadership on staffing needs and constraints; drive the process to turn inputs into a committed plan. Resolve cross-team dependencies and trade-offs; ensure there is always a clear owner for escalation when alignment stalls. Represent the community in leadership forums; ensure decisions are translated into actionable plans. 4) Partner with Product & Technical leadership with clear interfaces Work as a trio with PML and CTL: PML: business outcomes and product priorities CTL: technical approach and quality/safety bar EML: committed plan & delivery landing, including escalation when needed Collaborate with EPMs (when staffed) to improve coordination and execution, while keeping accountability clear. What you will not be expected to do You are not expected to own a single technical domain as “the expert.” Pigment separates technical decision ownership (TL/CTL) from people and delivery accountability (EML) to keep both healthy. You are not expected to be contribute as an engineer. (You may still code opportunistically, but it should not be required for delivery.) Who you are Significant experience as an engineer in a progressive engineering environment: building and shipping software in production environments (you can evaluate plans and risks with credibility). Demonstrated experience leading engineering managers and/or senior IC leaders (e.g., EMs, TLs), including performance management and growth. Strong delivery leadership: you bring clarity, pace, and follow-through without creating noise or process theatre. Excellent judgment in trade-offs (scope/timing/quality/staffing), and comfort escalating when alignment can’t be reached quickly. Low-ego, high-standards leadership style; you build accountability and trust. Fluent in English (French not required). #LI-HYBRID #LI-LS1

Manager I, Technical Escalations Engineering - Paris

Datadog

The Team: We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.    The Opportunity: Join a diverse team of traditional and non-traditional backgrounds, working together to solve complex problems the right way. You will lead a team immersed in a startup-like environment where you will be challenged, but also will immediately witness your contributions to Datadog.    You Will: * Manage, develop, and mentor a fast-paced team of Solutions Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 400+ integrations that Datadog works with * Ensure successful onboarding of new Solutions Engineers * Help triage Solutions Engineering queues and work with Product and Engineering on urgent matters  * Review and help prioritize Solutions Engineering escalations * Dispatch customer requests throughout the day as part of a queue rotation schedule * Oversee demo training and assist in demo certification * Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers * Build out documentation and knowledge base articles for a variety of technologies    You Are: * Passionate about people management and/or mentorship with previous experience leading a team * Self-motivated, detail-attentive, and have a desire for continuous learning  * A critical thinker who defaults to a client-centric approach * A tinkerer with some programming experience and a basic knowledge of Linux * Able to work a rotating schedule that requires weekend availability    Bonus Points: * CS or Engineering majors * Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.)   Why You Should Apply:  * Generous and competitive global and US benefits * New hire stock equity (RSUs) and employee stock purchase plan * Continuous career development and pathing opportunities  * Product training to develop an in-depth understanding of our product and space * Best in breed onboarding * Internal mentor and buddy program cross-departmentally * Friendly and inclusive workplace culture   About Datadog: Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.