Carwow · Porto
Credit Controller (2 month FTC)
CREDIT CONTROLLER OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned...
CREDIT CONTROLLER
OUR MISSION
To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how
people buy, sell, advertise and lease cars on its head.
What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we
grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car
service.
In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together
we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while
we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.
And we’re a long way from done!
FINANCE @ CARWOW
The finance team at Carwow goes far beyond traditional reporting; we are the operational engine that drives commercial scalability
across the business. The credit control function you will lead is a talented, multi-regional group managing everything from
intricate billing structures to automated dunning cycles. To take this team to the next level, we are not looking for a
traditional debt-collection supervisor. We are searching for an operational powerhouse. We value high-level operational
management, workflow optimisation, and process-design experience far more than a strict, traditional credit control background.
Your success in this role will depend on your ability to untangle complex workflows, drive automation and AI initiatives, master
systems like NetSuite and Salesforce, and seamlessly connect our financial operations with the wider commercial business. You will
be taking the helm of a team that is eager for structural guidance and clear career progression, making this the perfect
opportunity for a leader who excels at building scalable systems and developing people just as much as they excel at protecting
the ledger.
KEY RESPONSIBILITIES
Own the end-to-end credit control cycle for your assigned ledger, from dunning through to cash allocation and query resolution.
Proactively chase outstanding debt and manage the collections cadence to hit DSO and cash collection targets.
- Investigate and resolve customer disputes and billing queries quickly, working directly with commercial stakeholders where
needed.
- Keep NetSuite and Salesforce records accurate and up to date, and flag data or process issues before they become bigger
problems.
- Support the rollout of automation and AI tools within credit control, adopting new ways of working as the team's processes
evolve.
- Work closely with your Credit Control Lead and wider Portugal-based team to share knowledge, cover ledgers during absence, and
keep cross-territory ways of working consistent.
- Contribute to a fast-changing environment by flagging inefficiencies and suggesting practical fixes, rather than waiting to be
told what to improve.
KEY REQUIREMENTS
Some experience in credit control, accounts receivable, or a similar collections-focused finance role.
- Comfortable working in a fast-paced, constantly changing environment — priorities and processes here shift as we scale, and
you'll need to be genuinely energised by that, not just tolerant of it.
A proactive, ownership-driven mindset: you chase things down rather than waiting for them to be chased for you.
Confident communicator, comfortable investigating and resolving disputes directly with customers and internal stakeholders.
Strong attention to detail and comfortable managing a high volume of accounts and cases at once.
- Genuinely excited by process improvement and automation — this is not a role for someone who wants to run a fixed, unchanging
process.
- Start-up or scale-up experience is a strong plus; if your background is entirely in large, slow-moving corporate environments,
this role is unlikely to be the right fit.
BONUS POINTS
Previous experience working with UK based clients.
- Practical, hands-on experience with systems such as NetSuite, Salesforce, Excel or Google Sheets (or a fast willingness to
learn them).
Exposure to automation or AI tools used to streamline credit control or finance operations, even in a small or informal way.
Experience working within a business that operates across multiple countries or currencies.
Experience working alongside a small, remote or hybrid finance team and comfortable collaborating cross-border day to day.
YOUR MISSION
We are looking for a detail-oriented Credit Controller to join our Finance team on a fully remote, 2-month fixed-term contract.
Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with
alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience,
skills and potential, so all our applicants are treated fairly and equally.
Role
Credit Controller (2 month FTC)
Location
Published
July 28
Deadline
September 3
Source