Social Media Manager & Content Creator

Community Manager EN (World of Tanks, PC)

Wargaming

JOB OVERVIEW This role is responsible for owning and representing the English-speaking World of Tanks community at a professional level. You will act as a key bridge between players and the product, combining strong game knowledge, analytical capability, and clear communication to support both community health and business decisions.  The role requires someone who can confidently engage with players, interpret sentiment, and communicate effectively across a range of situations, from day-to-day interactions to high-visibility and live-audience settings. Therefore, the role is best suited for someone with prior experience.  You will work closely with publishing, social media, competitive gaming, and livestream teams to deliver a cohesive global strategy.  REPORTS TO Senior Community Manager  WHAT WILL YOU DO? * Own and actively manage the English-speaking World of Tanks community across official platforms. * Act as a credible voice of the product, demonstrating strong in-game knowledge, including mechanics, meta, systems, and player behavior. * Translate community sentiment into clear, structured reports with actionable insights for internal stakeholders. * Communicate effectively in high-visibility and complex situations, including interactions with content creators and community leaders. * Represent the product in live and high-visibility formats, including livestreams, presentations, or community events, with clear and confident communication. * Drive engagement through discussions, initiatives, and community-led activities. * Identify and support key community contributors and creators. * Monitor, analyze, and report on community KPIs and sentiment trends. * Collaborate cross-functionally to ensure consistent messaging and execution of publishing plans. * Proactively support a constructive and engaged community environment. WHAT ARE WE LOOKING FOR? Must-have * Excellent written and spoken English, (C1-C2). * Deep, practical knowledge of World of Tanks, with active gameplay and strong understanding of the game. * Minimum 2 years of professional experience in community management, gaming industry strongly preferred. * Demonstrated ability to analyze feedback and produce clear, structured reports. * Strong communication skills, including the ability to speak confidently and clearly in front of live audiences and in high-visibility situations. * Strong understanding of PC gaming culture and online communities. * Analytical mindset with experience tracking and interpreting community KPIs. * Ability to work flexible hours, including evenings and weekends when required. Nice-to-have * Experience hosting or participating in livestreams, presentations, or public-facing content. * Experience organizing community events, both online and offline. * Familiarity with social media and content strategy. * Project management experience. * Experience with tools such as JIRA, Confluence, and analytics platforms. * Additional European languages e.g. German or Polish.  WORK MODE * Hybrid (2-3 days of work from the office). * Relocation and immigration support provided for candidates ready to relocate at short notice. WHAT WE VALUE IN THIS ROLE? * Strong game credibility, with the ability to speak confidently about World of Tanks beyond a surface level. * Clear, structured communication in both public-facing messaging and internal reporting. * Professionalism in complex situations, staying composed and solution-focused when engaging with passionate or critical community members, including content creators. * Confidence and presence when communicating in live or high-visibility environments. * Ability to turn feedback into insight by identifying patterns across multiple regions and translating them into meaningful recommendations. WHAT SUCCESS LOOKS LIKE? * You are seen by players and creators as a credible, informed, and consistent voice. * Your reporting provides clear insights that support decision-making, not just summaries of sentiment. * You contribute to a constructive and engaged community environment, including during challenging moments. * You communicate confidently and effectively in live and high-visibility situations. * You build productive relationships with community leaders and creators, even when perspectives differ.  BENEFITS Benefits and perks are tailored to the local market and culture. Our benefits in Prague include: * 5 weeks of Annual Leave per calendar year * Additional paid time off  * Sick Leave Compensation, Maternity & Paternity Leave Benefits   * Career development and education opportunities within the company * Meal card contribution * Public transportation allowance * Premium private healthcare * Mental well-being program (iFeel) * Multisport Employee discounts * Personal Gaming Account  * Coffee, fruits, and snacks in the office * Company events * Seniority Awards   * Referral program - You can recommend the best talents to the company and receive a reward   PLEASE SUBMIT YOUR CV IN ENGLISH TO ENSURE SMOOTH PROCESSING AND REVIEW. ABOUT WARGAMING  Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz. Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

Senior Social Media Specialist

FTMO

At FTMO, we believe that company growth starts with people. We are a team that pushes forward together, supports one another, and celebrates shared achievements. Our environment creates space for talents to grow – individually, as a team, and across the whole company. As our senior Social Media Specialist, you won’t just follow a plan, you’ll write the playbook. We’re giving you the creative freedom to produce content that stops the scroll and starts conversations. You’ll be the heartbeat of our online presence, engaging directly with our audience to build a brand they truly love. If you’re a proactive storyteller who knows how to turn "likes" into meaningful growth, we want to see what you can do. WHAT WILL BE YOUR AGENDA? * Social Media Content Creation & Implementation: You will help define what content we create, why, and for whom. You will help guide the content creation process and collaborate on bringing engaging campaigns to life. * Platform-Specific Content: Collaborating on tailored content across our key platforms, such as Instagram, LinkedIn, YouTube, X, FB, Reddit, and Discord, ensuring the right message fits the right audience. * Performance Monitoring & Optimization: Executing A/B testing and data analysis. You will use these insights to suggest actionable improvements and help shape our formats, tone, and channel priorities. * Community Management Oversight: Providing high-level guidance and collaborating with colleagues who are responsible for the daily community management. * Trend Spotting: identifying viral moments and responding to current events in the trading and market space. * Team Collaboration & Tools: Daily communication with the creative and content teams; tools used include Asana, Meta Business Suite, Elastic Email, HubSpot, Figma, Gemini, and YouTube Studio. WHAT DO WE EXPECT FROM YOU? * 4+ years of proven experience in social media management and strategy, ideally in fintech, finance, or an international tech environment. * Experience with platforms such as Facebook, Instagram, LinkedIn, Twitter (X), YouTube, Reddit and TikTok. * Ability to communicate fluently in both Czech and English, as we are an international team. * Excellent communication skills – both verbal and written. * Creative thinking combined with strong organizational abilities. * Ability to manage discussions effectively and respond to user feedback constructively. WHY JOIN THE FTMO TEAM? * We are a Czech fintech that, since 2015, has grown from an idea into a global project. 🚀 * 300+ amazing teammates. We’re a great team who learn from each other every day.🤜🤛 * How do we work? We focus on meaningful work and open communication, while only adopting processes that make our lives easier. * Prague, Národní třída. Enjoy our modern offices at the Quadrio shopping center, offering beautiful views and excellent accessibility. * What if I don’t trade? No worries. We’ll show you what our product is all about and introduce you to the basics of trading. * Free fruit, snacks, and coffee are always within reach in the office. * How do we promote strong relationships and well-being? Company cottage, team building events, and running club. * Flexible hybrid model. We prefer collaborating in person to keep the team spirit high, but we offer the flexibility you need to stay balanced. *The benefits mentioned above apply to on-site employees in our Prague office.

Customer Care Specialist (German)

Rohlik Group

At Rohlik, Customer Care is one of the reasons we’re a love brand. Customers regularly praise our service on social media — because we’re fast, human, and we actually care. As a Customer Care Specialist, you’ll be on the front line of that experience. You’ll help customers via phone, email and chat, handle the more complex situations (including cases AI can’t solve), and make sure every interaction ends with a customer who feels heard and helped. WHY THIS ROLE IS EXCITING * You’ll represent a brand known for exceptional customer service — and help set the standard every day. * You’ll work with real people and real situations — problem-solving, not scripts. * You’ll handle both inbound and outbound communication, not just replies. * You’ll join a team that supports each other and takes pride in doing things properly. * Hybrid setup: After onboarding (typically 1–2 months), home office is possible — 3 days in the office, 2 days Home Office. WHAT YOU’LL DO * Communicate with customers through email, phone and chat (inbound and outbound) * Resolve requests such as delivery time/address changes, item modifications, or contact detail updates * Help customers when something goes wrong — late orders, delivery issues, complaints * Coordinate with couriers to support successful and timely deliveries * Work closely with other teams (Logistics, Procurement, etc.) to solve problems fast * Provide accurate information about products and services * Capture customer feedback and share it to improve our service * Use your authority to compensate complaints with credits within defined limits * Contribute to a positive team atmosphere — Customer Care is a team sport WHAT WE’RE LOOKING FOR * Experience from customer service or customer-facing roles * German is a must (advanced level) — written and spoken * English OR Czech/Slovak is needed (written and spoken) * Strong communication skills and a naturally customer-oriented approach * Stress resilience and the ability to handle conflict situations calmly * Quick learner, comfortable with basic tools (Google Workspace) * You can think outside the box and find the best solution for the customer * Willingness to work in shifts is required, the role may include work on weekends What’s in it for you * Fair reward - You’ll get a strong fixed salary. Great work is rewarded clearly and fairly. * Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. * Life, not just work - Hybrid setup: After onboarding (typically 1–2 months), 3 days in the office, 2 days Home Office. And unlimited paid vacation based on trust. * Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. * Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. * Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. * Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz. * Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. * A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. * If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?