
Fresha · Pristina
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care ind...
The AI-powered OS for beauty,
wellness and self-care
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Role overview
Given our exciting and progressive growth plans, we are seeking an exceptional IT Operations Engineer to join our global business.
Reporting directly to the IT Manager and working collaboratively with the Security and Compliance teams, you will be accountable for enabling our international workforce to perform their jobs effectively through reliable IT infrastructure and support, and for ensuring compliance with company and security standards at Fresha.
This is a great opportunity for someone looking to work in a fast-paced, dynamic environment who enjoys working autonomously, likes taking on challenges, and wants to make a meaningful impact.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our office 5 days per week in Prishtina
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role overview Given our exciting and progressive growth plans, we are seeking an exceptional Senior IT Operations Engineer to join our global business. Reporting directly to the IT Manager and working collaboratively with the Security and Compliance teams, you will be accountable for enabling our international workforce to do their jobs effectively through reliable IT infrastructure and support, ensuring compliance with company and security standards at Fresha. This is a great opportunity for someone looking to work in a fast-paced and dynamic environment who enjoys working autonomously, likes to take on challenges, and wants to make a meaningful impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our office 5 days per week in Warsaw - 20th Floor, Aleje Jerozolimskie 81, 02-001 Warsaw, Poland
HI, WE’RE BACK MARKET. We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have. Are you ready to join us? Back Market is looking for a Tech Lead Manager to lead our IT Ops Engineering team of two engineers (plus one open role). This is a rare hybrid position where you'll guide talented engineers while building the automation and integration solutions that make our 700+ Back Makers more effective every day. The goal: Elevate IT maturity across Back Market through technical excellence, genuine collaboration, and meaningful innovation. You'll lead high-impact automation projects that eliminate repetitive work, implement smart governance, and scale with our rapidly growing international organization. To know more about our engineering teams : * A video of our VP platform: https://youtu.be/zvTlw4BNNdc * Our company purpose: http://bit.ly/3OsScpl * Our engineering blog: https://bit.ly/3ASJNID YOUR MISSIONS 👇 MAKING YOUR TEAM BETTER EVERY DAY * Build a collaborative engineering team that ships robust IT solutions our internal customers will genuinely love! * Invest in your engineers' growth through coaching, mentoring, and creating real career development opportunities * Create a team culture where people feel like they belong, can bring their whole selves, and are empowered to do their best work * Champion open communication and a thriving feedback culture — because great teams are built on trust and transparency TECHNICAL STRATEGY & HANDS-ON IMPACT * Collaborate across the Platform group to align your team with company objectives and ambitious IT maturity goals * Build roadmaps that balance strategic long-term vision (governance frameworks, scalable architectures) with tactical quick wins that deliver immediate value * Bring a deep understanding of our SaaS ecosystem and how smart IT engineering amplifies everything we do * Design automation and integration solutions that are clean, maintainable, and built to last. OPERATIONAL EXCELLENCE & CONTINUOUS IMPROVEMENT * Embrace an agile "build it and run it" mindset where your team owns what they build from launch to ongoing support * Create a learning environment where experimentation is encouraged, and delivery proficiency keeps improving * Lead initiatives that crush manual work, boost efficiency, and enforce best-in-class governance practices * Be the champion for engineering best practices within the IT function and beyond! YOU'RE AT THE RIGHT PLACE IF YOU HAVE: * A passion for developing people and helping them reach their full potential * The ability to balance team management with hands-on technical work in meaningful automation projects * Openness to giving and receiving feedback in a safe, supportive environment * Experience in IT engineering or platform teams, with knowledge of our tech stack: Okta, Workday, Workato (or similar iPaaS), Python, APIs, Jamf, GCP, Kubernetes, Docker * Success in environments where leaders clear blockers, facilitate smart decisions, and find creative solutions * Enthusiasm for reaching new levels of effectiveness through intelligent automation and continuous improvement * Clear, effective communication in English (written and verbal); French is a plus * Excitement about understanding internal operations and the massive impact IT engineering has on our global organization * A problem-solving mindset that navigates ambiguity with data, curiosity, and a user-first approach (yes, internal stakeholders are users too!) * A bias for action & experiment, test new approaches, learn from data, and iterate quickly to build more value NICE TO HAVE: * Experience with identity lifecycle automation and governance frameworks * Background in SRE or DevOps practices applied to IT operations * Experience scaling IT engineering teams in high-growth, international environments HIRING PROCESS * Phone call with Yann - Technical Talent acquisition partner (45 minutes) * Technical interview with the IT ops Engineering team & GRC * Management & leadership interview with your future manager & another EM * Stakeholders' interview with our technical program management team & SecOps team * Cultural & Value interview with C-level from Back Market WHY SHOULD YOU JOIN US ? ✌🏼 At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like: - A mission driven work environment where your day to day makes an impact on the planet. Seriously. - Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. - Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.
DEINE ROLLE Die smicro GmbH aus Mainz bietet mit der smicroSuite eine vollumfängliche Learning Experience Plattform. Seit 2018 wird das Produkt kontinuierlich weiterentwickelt. Gemeinsam mit unseren Kunden und den Trainingsagenturen unserer Gruppe setzen wir spannende Trainingsformate um – sowohl online als auch bei Live-Events. Wir sind ein kleines, agiles Team in Mainz und suchen einen erfahrenen Full Stack Developer / DevOps Engineer (all gender) zur aktiven Mitgestaltung unserer technischen Infrastruktur und Produktentwicklung. DEINE AUFGABEN Du übernimmst Verantwortung für Entwicklung und Betrieb unserer Plattform – von der Backend-Entwicklung über das Deployment bis hin zur Systemadministration. Deine Aufgaben im Detail: * Entwicklung und Pflege von Backend-Applikationen mit Perl und Datenbankanbindung (DBx). * Verwaltung und Weiterentwicklung unserer AWS-Infrastruktur. * Administration und Troubleshooting von Linux/Ubuntu-Systemen. * Konfiguration und Betrieb von Nginx (EngineX) inkl. SSL-Verwaltung. * Aufbau, Pflege und Optimierung von CI/CD-Pipelines mit Jenkins und AWX. * Versionsverwaltung und Code-Management mit Bitbucket. * Enge Zusammenarbeit mit dem Entwicklungsteam bei der Umsetzung neuer Features. DEIN PROFIL * Du bist sicherer im Umgang mit Ubuntu/Linux (Administration, Troubleshooting, Shell-Scripting). * Du kannst ein abgeschlossenes Studium in Informatik, Software Engineering oder eine vergleichbare Qualifikation / Berufserfahrung vorweisen. * Du verfügst über gute Deutsch- und/oder Englischkenntnisse. * Du hast professionelle Erfahrung mit AWS (EC2, S3, IAM, etc.) und Cloud-Infrastruktur. * Du besitzt Kenntnisse in Nginx (Reverse Proxy, Load Balancing, SSL/TLS). * Du konntest bereits Erfahrung mit Jenkins und AWX für Automatisierung und CI/CD sammeln. * Du arbeitest selbstständig, strukturiert und lösungsorientiert. Es ist schön, wenn du außerdem folgendes mitbringst: * Erfahrung in der iOS- und/oder Android-App-Entwicklung (Entwicklung und Distribution über App Store / Google Play). * Kenntnisse in Monitoring und Logging (z. B. CloudWatch, Grafana). * Erfahrung mit Container-Technologien (Docker, Kubernetes). * Interesse an modernen Frontend-Technologien (z. B. Angular). * Erfahrung in Backend-Entwicklung mit Perl und Datenbankintegration (DBx). WIR BIETEN DIR * Spannende technische Herausforderungen in einem wachsenden SaaS-Produkt-Umfeld. * Ein hilfsbereites, agiles Team mit flachen Hierarchien und kurzen Kommunikationswegen. * Raum für eigene Ideen und technische Mitgestaltung. * Flexible Arbeitszeiten und Möglichkeit zum mobilen Arbeiten (mindestens ein Arbeitstag im Office pro Woche jedoch Pflicht). * Faire Vergütung. * Ein charmantes Altbaubüro im Herzen von Mainz direkt am Rhein. * Gratis Getränke und Snacks. KLINGT INTERESSANT? Dann sende uns bitte folgende Unterlagen: * Deinen Lebenslauf. * Ein kurzes Anschreiben. * Optional: Links zu Projekten oder GitHub-Profil. Dein Ansprechpartner für diese Stelle ist Dominik Butnaru, Geschäftsführer smicro GmbH. Wir freuen uns auf deine Bewerbung!