Manager, Technical Delivery

Senior Project Manager

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As a Senior Project Manager, you will be driving new service opportunities, working with both customers as well as internal stakeholders. You will interact hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organizations and multiple Snowflake teams to ensure customers’ applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the client’s trusted advisor. AS A SENIOR PROJECT MANAGER, YOU WILL: * Be a project management expert on all aspects of the Snowflake implementation and variety of project and services types * Provide delivery quality oversight and guidance for Snowflake engagements by assisting in the creation and execution of the overall vision for service delivery and client satisfaction, ensuring adherence to delivery best practices * Own, manage and communicate the operational relationship with assigned clients, including the creation, implementation, and tracking of relationship roadmaps * Manage key client projects by communicating effectively with project team members, management and project stakeholders on status, issues, risks, and project goals and objectives through clear project documentation, meetings and any required follow-ups * Proactively provide input into the development of Practices' policies, procedures and standards * Integrate industry knowledge into practical configuration tactics, techniques and procedures to ensure teams deliver well-rounded and well-developed software solutions * Work with Services Delivery Practice Teams and Sales Account Teams to facilitate practice area enablement and support sales pursuits – scoping projects, estimating work, creating delivery proposals and providing regular delivery updates for ongoing projects * Work with Customers, System Integrators, and Technology Vendors on project pursuits, cadence and project progress * Provide guidance and a vision on how to resolve customer-specific project challenges, own escalations and high profile situations * Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing * Determine areas for process improvements within both the client and Snowflake OUR IDEAL SERVICES DELIVERY MANAGER WILL HAVE: * 7+ years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects * Track record of delivering on PS revenue targets for a set of accounts, including the ability to prioritize multiple, complex projects and deliverables simultaneously (project management) * Direct experience in the Data Warehousing, Business Intelligence and/or Cloud field * Ability to speak about the AI/ML model lifecycle specifically the trade-offs and architecture for delivering Gen AI and ML capabilities * Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development * Strong presentation skills and an ability to articulate to a business and technical audience (including senior level executives at large enterprises) * Bonus Points: Experience in a client support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent). WHY JOIN OUR SERVICES DELIVERY TEAM: * Unique opportunity to work on a truly disruptive software product * Get unique, hands-on experience with bleeding edge data warehouse technology * Develop, lead and execute an industry-changing initiative * Learn from the best! Join a dedicated, experienced team of professionals. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Lead Engineer

Modulr

Lead Engineer Pune Are you curious, excited by experimentation and always looking for a better way of doing things? Do you want to keep learning and developing whilst getting hands-on, payment-building experience? Do you want to join the Engineering powerhouse of Modulr, constantly challenging the status quo to push our technology to the extraordinary? If so, we would love to hear from you! We are looking to hire innovative, value-adding talent to join Modulr, the fastest growing payments business in the UK and Europe, to lead and shape our agile squads to deliver excellence in all they do, driving efficiency, ensuring high-quality product delivery and ultimately enabling us to continue transforming how our customers work. We are looking for a London or Edinburgh-based candidate to leverage our office-first strategy.   About Us At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables thousands of businesses, from SMEs to Enterprise, across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment methods, accounts, and card products. We’ve created an industry-leading platform with comprehensive online tools and API access, to meet the demands of daily business payments. We are connected to an expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS. Our payments expertise and extensive product capability also enables us to build tailored solutions to solve complex payment problems for hundreds of clients in a range of industries, including Travel, Merchant Payments, Lending, Wage Advance and Investment & Wealth. We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs, and hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in 11 currencies. We are principal issuing members of Visa and Mastercard across UK and Europe. Our regulatory permissions and governance structure underpin our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank. Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by the venture arms of payments giants PayPal and FIS, as well as growth investors Blenheim Chalcot, General Atlantic, Frog Capital and Europe. Modulr now has over 400 employees spread globally across offices in London, Edinburgh, Amsterdam and Mumbai. Modulr Values •Building the extraordinary and going that extra mile •Owning the opportunity, be passionate and proud of the time you invest •Move at pace, reach your goals faster with us supporting you each step of the way •Achieve it together, working as a team and being a Modulite The Team The Engineering team at Modulr is a dynamic and innovative group that is at the core of our technology stack. This role will report to the Engineering Manager and will work closely with Product Managers, QA Engineers and other cross-functional teams. The Engineering team collaborates regularly with the DevOps and Data teams to deliver cohesive and cutting-edge payment solutions. At Modulr we are focused on building autonomous squads that are committed to working in the best possible way. We operate in a tribes and squad model with, each area focused on a particular growth area and each squad being small and cross-functional. We have big ambitions and have many interesting challenges ahead. Our strategy is to provide our customers with seamless connectivity into payment schemes both domestically and overseas no matter where they're based. The Role The Lead Engineer is a vital role within Modulr, where you will be responsible for building an autonomous, high performing squad to foster an environment where decisions are delegated, made and communicated effectively. You will actively work to create focused environments for your squad and you will work closely with our Engineering Managers to communicate progress and achievements. The role is a blend of technical leadership, process improvement and operational excellence. Key Responsibilities •Manage a squad of approximately 3-4 software engineers, leading people development activity through team meetings. •Squad planning and delegation to ensure the team have clearly defined responsibilities and are set up for success with delivery/project work •Facilitate and lead agile ceremonies (stand-ups, sprint planning, reviews and retros) to promote a culture of continuous improvement •Set and track individual/team performance goals, providing direction, feedback and recognition to foster growth and high performance •Promoting high standards of code quality through code reviews, technical direction and implementing best practice. •Play a key role in the hiring process, including interviewing, candidate assessments; representing Modulr’s mission, strategy, and culture throughout the process. •Foster a culture of experimentation within the squad to facilitate continuous learning and improvement across engineering standards, tooling and processes. •Regular reporting on the squad's progress, outcomes and achievements to the wider Engineering organisation, actively sharing knowledge and experiences within the org to promote cross-team learning and collaboration. •Proactively identify and address issues, bottlenecks and areas for increased efficiency and effectiveness About You A successful Squad Lead will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and ambiguity. Excellent stakeholder management experience is essential to being successful in this role. The Ideal Candidate •Expertise in Java (or similar object-orientated languages with a willingness to learn Java) and experience with open-source technologies, including Spring and Hibernate. •Experience in designing, building and maintaining RESTful APIs. •Demonstrated ability to work with Microservices architecture. •Strong understanding of cloud computing and AWS systems and frameworks •Previous experience in designing, optimizing, and managing relational databases, particularly with PostgreSQL •Proven knowledge of DevOps practices and processes (including CI/CD and (IaC), with the ability to streamline development processes and enhance operational efficiency •Strong understanding of testing methodologies (TDD & BDD) including unit, integration and acceptance testing •Previous experience managing/mentoring multi-site technical teams in an agile environment. •Proven experience in software development and technical team leadership, with a strong understanding of engineering practices and processes. •Demonstrated ability to communicate effectively in managing code reviews, conducting performance reviews and providing feedback. •As a strong problem-solver, you have the ability to apply analytical, critical thinking to identify key solutions. ModInclusion We believe that by seeing Modulr, and the world, from all sorts of angles, we can make life better for all. We want you to know that the things that make you, you — like your identity, age, ability, and background — are things that we will always celebrate and support with open arms. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from anyone and everyone.

Senior Product Manager, Payments

Modulr

•Are you curious, excited by experimentation, and always looking for a better way of doing things? •Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space? •Do you want to have the opportunity to apply technology to transform the way we operate at scale. If so, we would love to hear from you! We are looking to hire ambitious, and value-adding talent to join Modulr, the fastest growing payments business in the UK and Europe. The Product Manager, Compliance Hub is a new role within our Product team and will play a critical role in ensuring we build a world-class financial crime operations center. About Us At Modulr our mission is to move money efficiently to power business productivity. We are building a new digital payments service to make money flow more efficiently through businesses and the economy. This is a new type of payments account that is built for businesses that need faster, easier and more reliable ways to move money. Our flexible platform and innovative approach allows our customers to utilise our payments account instead of a traditional bank account. Our accounts come with a sort code and account number, access to payment systems (eg Faster Payments and Visa) and everything our customers need from a payments account. They can instantly open as many accounts as they need, automate how they make and receive payments as well as the reconciliation processes these create. All in real time, 24/7 through their own systems utilising our API that integrates into any platform. Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by payments giants PayPal Ventures and FIS Ventures, as well as startup and scale up specialists Blenheim Chalcot, General Atlantic, Frog and Highland Europe which enables us to leverage their resources and expertise to drive our growth initiatives. These partnerships provide us with the necessary provisions to propel our business to new heights. Modulr values •Building the extraordinary and going that extra mile •Owning the opportunity, be passionate and proud of the time you invest •Move at pace, reach your goals faster with us supporting you each step of the way •Achieve it together, working as a team and being a Modulite What You’ll Do The Product team is a core part of Modulr and works cross-functionally with all teams across the business and this role is going to be part of product team responsible for our expansion to the US. • Manage a team of 1-3 Product Managers, ensuring they have a clear understanding of their role responsibilities and performance conversation. • Translate a high-level business problem, complete in-depth analysis of the use case, identify a solution and form an implementation plan. • Take technical specifications and implementation guides and translate these into high-quality epic and user story definitions with clear acceptance criteria. • Represent product and driving the timely execution of your roadmap whilst managing product incidents, support requests and engineering initiatives. • Work with both internal and external stakeholders to elicit comprehensive business requirements and execute technical designs and specifications that address these requirements. • Ensure scalable ways of working with our engineering function to prioritise requirements and deliver at pace each sprint. • Ensure end-to-end delivery of products, working cross-functionally to understand and manage all implications on teams across the business ahead of go-live. • Ensure internal documentation and functional product collateral is created and maintained. • Effectively use data to inform prioritisation and drive decision-making. • Actively manage key supplier relationships for your products. • Establish the performance and scalability of your products against KPIs, including ensuring issues are triaged and resolved in a timely manner and responding to changes in market and client demands. • Work closely with the wider product and marketing team to ensure we successfully package products to solve problems for our customers. What You’ll Need •Deep expertise in business analysis and /or technical product development. •Experience building payments products is a key requirement, with a preference for direct experience with payment schemes / gateways. •Exceptional attention to detail and analytical skills, with commercial acumen to harness data-driven insights to inform prioritisation and decision-making. •Experience driving forward cross-functional change, pro-actively taking initiative. •Experience leading a team of Product Managers, ensuring your team is high performing. •Outstanding communication and stakeholder management skills, with experience liaising with external stakeholders. •A strong work ethic, entrepreneurial mindset, and willingness to roll-up sleeves, focusing on solutions and outcomes rather than problems and process. ModInclusion At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in.