
Twilio · Remote - Mexico
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands ...
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions
to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location,
you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the
world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your
hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real
Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Senior New Business Account Executive.
About the job
As a New Business Account Executive, you will be responsible for driving new business opportunities and expanding Twilio's
presence in the Mexican market. You will work closely with potential clients to understand their communication needs and
demonstrate how Twilio's solutions can enhance their business operations.
Responsibilities
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to
apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We
are always looking for people who will bring something new to the table!
industry
Location
This role will be remote, and based in Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately
15% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave,
healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out
colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in
their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this
role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex
(including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender
identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information,
political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with
criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction
records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the
California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Strategic Account Executive. About the job Strategic Account Executives (AEs) are responsible for developing the next wave of Twilio’s new customers. AEs build new relationships with senior line of business owners and executive stakeholders (CTOs, CIOs, CPO/VP of Product) to develop sales by understanding and uncovering new opportunities where Twilio can help solve company’s pains and challenges through communication solutions. As an AE, you will be responsible for selling to prospective LATAM SP&Caribe customers, developing a relationship as a trusted advisor to deeply understand their unique company challenges and goals. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere. The right candidate will have a proven, consultative sales process to discover and close new logos. Our AEs develop an understanding of prospects’ businesses, organize and conduct sales presentations at prospective and current customers’ offices, site visits and product demonstrations to prospects and represent Twilio in a consistent, effective and professional manner to best develop and win new clients. Responsibilities In this role, you’ll: * Deliver Net New Sales from within your defined territory to attain your Sales Targets * Develop and execute a comprehensive territory plan while conducting territory visits to meet customers face to face at least 50% of your work time * Develop and execute sales plans with your cross-functional partners to reliably drive predictable sales cycles * Responsible for maintaining accurate information within our CRM and well-informing forecast numbers to the business. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * 7+ yrs of quota carrying and account management experience in success selling infrastructure software or platform solutions to companies with large presence in LATAM. Consistent over-achievement in past experiences. * Exceptional prospecting skill set. Someone who is comfortable generating the bulk of their own pipeline. * Proficient in Salesforce.com for tracking sales activity, pipeline and revenue metrics. * Experience with value-based sales processes and capability to build ROI as part of your sales methodology. * Strong sales discovery skills, objection handling skills, business acumen, and closing skills. * Proven ability to execute 6-figure deals. * English and Spanish proficiency required. Location This role will be remote, and based in México. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Account Executive, New Business. About the job As a Account Executive 4 for New Business, you will be at the forefront of Twilio’s expansion in Brazil. This is a high-impact, pure hunting role where you will be responsible for driving new customer acquisition within the enterprise and large commercial segments. You will act as the strategic CEO of your territory, leveraging executive relationships, cross-functional internal alignment, and deep industry insights to win market share, replace legacy systems, and position Twilio’s full stack (SMS, RCS, Voice, and Segment). Responsibilities In this role, you’ll: * New Logo Acquisition: Own and drive the end-to-end sales cycle for net-new enterprise accounts in Brazil, from pipeline generation to closing high-value contracts. * Strategic Deal Structuring: Navigate complex, high-friction, and multi-million dollar commitments. Masterfully align pricing, Legal, and Deal Desk approvals to close business with speed and precision. * Orchestrate Cross-Functional Teams: Effectively lead and collaborate with a world-class extended team, including Solutions Engineers (SEs), Product Specialist teams, Customer Success, and leadership, ensuring zero technical or commercia friction for the client. * Executive Presence & Alignment: Build, nurture, and leverage deep relationships with C-level executives (CIOs, CTOs, CMOs, and VPs of Engineering) to position Twilio as a strategic transformation partner. * MEDDPICC Excellence: Apply strict sales qualification and methodology to ensure high win rates, clear predictability, and accurate forecasting for the leadership team. * Market Ambassadorship: Stay ahead of market trends, regulatory shifts in Brazil (such as SMS/RCS frameworks), and competitor movements to position Twilio as the unmatched market leader. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * Experience: 8+ years of enterprise software (SaaS, IaaS, PaaS, or CPaaS) sales experience, with a heavy emphasis on pure hunting and new business acquisition in Brazil. * Track Record: A proven history of consistently exceeding sales quotas, closing 7-figure deals ($1M+ ARR or total committed revenue), and winning highly competitive displacement cycles. * Ecosystem Knowledge: Deep understanding of the Brazilian digital ecosystem, cloud communications, customer engagement, or developer-led sales models. * Skills: Expert negotiation skills, exceptional qualification discipline, and the ability to articulate highly technical concepts (APIs, developer architectures) into strong business value. * Leadership: Strong collaborative mindset with a track record of pulling in regional and global executive leadership (VPs, SVPs) to successfully push strategic deals across the finish line. * Languages: Fluent in Portuguese and Advanced/Fluent in English (essential for global alignment, business reviews, and internal collaboration). Spanish is a plus. Location This role will be remote, and based in Brazil. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Strategic Account Executive About the job This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: * Manage and expand some of our most important Regulated Verticals customer accounts. * Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. * Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio. * Serve on a cross-functional account team with representatives from product, finance, support, and services teams. * Run a disciplined forecast, consistently achieve goals, and present guidance to executive management. * Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization. * Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales. * Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers. * Accountable for relationship management, cross sells, upsells and solutions consulting. * Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. * Analytical account development strategy based on using data to find opportunities and prove value. * Demonstrated track record of managing business forecasts and financial models. * Entrepreneurial mindset with appetite to define process and build programs. * Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers. * Excellent verbal and written communication skills. * Bachelor’s Degree or equivalent years of experience. Desired: * Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms. * Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. * Software, SaaS, CPaas or PaaS selling experience. Location 1. This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00. * Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00. * Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00. * This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. * This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until July 20, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.