Senior Solutions Engineer (Korean, English)

Neo4j

About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision:  At Neo4j, we have always strived to help the world make sense of data.   As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. MINIMUM QUALIFICATIONS: * Must possess Singapore Citizenship, Permanent Residency (PR), or unrestricted working rights in Singapore. * Bachelor's degree or equivalent practical experience. * 7+ years of experience in a pre-sales engineering, professional services, or customer-facing technical architecture role. * Experience in programming languages (e.g., Java, Python, JavaScript), containerisation (Docker, Kubernetes), and cloud infrastructure technologies. * Experience engaging with, presenting to, and influencing both technical stakeholders and executive leaders (C-level) during complex sales cycles. * Experience driving technical discovery and value-based selling to map enterprise business goals to technical architectures. * Ability to travel regionally up to 30-40% as this is a customer-facing role that requires interactions with local stakeholders. PREFERRED QUALIFICATIONS: * Master’s degree in Computer Science, Engineering, Mathematics, or a related technical field. * Deep expertise in graph database technologies (e.g., Neo4j) along with knowledge of relational, NoSQL, and data visualization tools (e.g., D3.js, Linkurious). * Proven experience building joint GTM solutions and co-selling with hyperscalers (AWS, Azure, GCP), strategic ISVs, and global systems integrators. * Industry expertise within highly regulated sectors such as Financial Services, Retail, Government, Security, or Telecommunications. * Additional language skills - such as either Japanese, Mandarin, Cantonese, Bahasa, or Thai - would be advantageous, as this is a regional, client \-facing role. * Willing to work in a hybrid role. ABOUT THE JOB As a Senior Solutions Engineer, you will be a key driver of Neo4j’s growth across the APAC market by shaping technical solutions that address complex enterprise challenges. You will serve as the technical authority during the pre-sales lifecycle, moving beyond standard product demonstrations to architect robust, value-driven graph database solutions. You will engage deeply with customers and strategic partners—including hyperscalers like AWS, Azure, and Google Cloud—to design interconnected data ecosystems that prove the tangible ROI of the Neo4j portfolio. In this role, you will blend consultative technical prowess, sales acumen, and ecosystem collaboration to accelerate adoption and secure the technical win. Neo4j is the world leader in graph database technology, helping organisations capture real-world context to drive choices for applications like artificial intelligence, fraud detection, and recommendation engines. We deliver enterprise-grade solutions that leverage connection-first data architectures to solve the world's most critical business problems. Turn your technical expertise into impact by helping APAC’s largest enterprises digitally transform their data landscapes. RESPONSIBILITIES * Drive the technical win for complex enterprise accounts, leading technical discovery, product demonstrations, and competitive positioning from evaluation through opportunity conversion. * Design, build, and deliver proof-of-value (PoV) prototypes, tailored solution architectures, and technical workshops that clearly articulate Neo4j’s unique value proposition. * Partner closely with hyperscalers (AWS, Azure, GCP), systems integrators, and ISVs to architect joint solutions, execute co-sell initiatives, and deliver technical enablement programs. * Act as a cross-functional technical orchestrator, collaborating with internal sales teams on deal qualification and ensuring a seamless architectural handoff to Professional Services and implementation partners. * Champion Neo4j’s technology by contributing to thought leadership, presenting at webinars and industry conferences, and supporting local developer community and marketing events. * Travel to customer sites and partner events as required to run technical workshops and advance strategic engagements. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.  * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.  * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.  * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.  Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.  One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments)  Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.  More information at www.neo4j.com.   ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.

Neo4j

About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision:  At Neo4j, we have always strived to help the world make sense of data.   As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. MINIMUM QUALIFICATIONS: * Bachelor's degree or equivalent practical experience. * 5+ years of experience in a pre-sales engineering, technical consulting, or customer-facing SaaS/platform solutions company. * Experience in technical discovery, consultative solutioning, and value-based technical selling to map enterprise business goals to technical solutions.  * Experience writing SQL and Python, working with cloud infrastructure (AWS, Azure, or GCP), and navigating containerisation platforms like Docker or Kubernetes. * Experience engaging with, presenting to, and influencing both technical stakeholders and executive leaders across complex organisations. PREFERRED QUALIFICATIONS: * Master’s degree in Computer Science, Engineering, Mathematics, or a related technical field. * Experience with GenAI, RAG, Agentic AI, graph database platforms (e.g., Neo4j, AWS Neptune, ArangoDB), and data visualisation frameworks (e.g., D3.js, Sigma.js, Linkurious, or modern BI tools). * Solid understanding of modern data platforms, advanced analytics, and AI/ML architectures—specifically operationalising Large Language Models (LLMs) and AI agents within enterprise environments. * Proven track record of building joint go-to-market (GTM) solutions and driving co-sell initiatives alongside hyperscalers, strategic ISVs, and global systems integrators. * Deep industry vertical expertise within highly regulated sectors such as Financial Services, Retail, Government, Security, or Telecommunications. ABOUT THE JOB As a Senior Solutions Engineer, you will be a key driver of Neo4j’s growth across the region by shaping technical solutions that address complex enterprise data & AI challenges. You will serve as the technical authority during the pre-sales lifecycle, moving beyond standard product demonstrations to architect robust, value-driven Graph solutions. You will engage deeply with customers and strategic partners—including hyperscalers like AWS, Azure, and Google Cloud—to design interconnected data ecosystems that prove the tangible ROI of the Neo4j portfolio. In this role, you will blend consultative technical prowess, sales acumen, and cloud ecosystem collaboration to accelerate adoption and secure the technical win. Neo4j is the world leader in graph database technology & intelligence platform, helping organisations capture real-world context to drive choices for applications like artificial intelligence, fraud detection, and recommendation engines. We deliver enterprise-grade solutions that leverage connection-first data architectures to solve the world's most critical business problems. Turn your technical expertise into impact by helping some of the world’s largest enterprises solve their biggest data & AI challenges. RESPONSIBILITIES * Drive the technical win for complex enterprise accounts, leading deep technical discovery, value-based sales presentations, and competitive positioning from evaluation through deal conversion. * Design, build, and deliver high-impact proof-of-value (PoV) prototypes, tailored solution architectures, and whiteboarding workshops that clearly articulate Neo4j’s unique value proposition and ROI. * Partner closely with hyperscalers, systems integrators, and strategic ISVs to architect joint data solutions, execute co-sell initiatives, and deliver technical enablement programs. * Act as a cross-functional technical orchestrator, collaborating with internal sales teams on opportunity qualification and ensuring a seamless architectural handoff to Professional Services and implementation partners. * Champion Neo4j’s technology in the market by contributing to thought leadership, delivering technical webinars, authoring blogs, and speaking at industry conferences and local developer community events. * Travel to customer sites, conferences, and partner events as required to run technical workshops and advance strategic engagements. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.  * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.  * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.  * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.  Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.  One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments)  Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.  More information at www.neo4j.com.   ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Solutions Engineer, you are the technical and consultative partner to the New Business and Account Management teams — enabling customers to understand and realize the value of Trustpilot’s platform during the sales process. You are responsible for translating customer needs into tailored solutions, designing integration approaches, and delivering technical credibility that drives confidence and conversion. Your work bridges technology and business outcomes, ensuring every deal is both commercially and technically sound. This is a high-impact, customer-facing role that combines technical expertise with commercial influence. Success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation. What you'll be doing: * Partner with Account Executives to uncover customer needs, system environments, and integration requirements. * Develop clear, scalable solutions that meet business objectives and align with technical feasibility. * Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI. * Support pilot programs to validate functionality, integration, and impact prior to contract signature. * Act as a trusted advisor throughout the sales cycle - answering technical questions and resolving blockers. * Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover. * Maintain accurate documentation for proposed solutions and integration requirements. * Capture recurring customer feedback and insights to inform product development and roadmap prioritization. Who you are: * Fluency in both Italian and English * You have experience in pre-sales, solutions consulting, or technical advisory roles within a SaaS or technology environment. * Strong understanding of APIs, web integrations, data flows, and common SaaS architecture. * Excellent communication and presentation skills — able to translate technical concepts into business value. * Customer-centric and commercially aware, with strong problem-solving ability. * Comfortable managing multiple sales opportunities and stakeholders simultaneously. * Experience collaborating across Sales, Product, and Customer Success. * Organized, proactive, and motivated by solving customer challenges through technology. What's in it for you: * Competitive compensation package + bonus * 22 days holiday plus 3 extra days after one year of employment * 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * EUR 10 per day work meal voucher (mobile app) to contribute towards the cost of lunch * Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist * Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan * Reimbursement of internet charges (up to 30 EUR) * Base Salary: 61,800€ – 72,800€ * On-Target Earnings (OTE): 77,250€ – 91,000€ at 100% of target * Variable compensation represents 20% of OTE and comprises a company bonus and OTC (On Target Commission). Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you! #LI-AP1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.