Staff Site Reliability Engineer - Site Experience

Staff Site Reliability Engineer - Site Experience

Reddit

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. As Reddit continues to scale globally, reliability and performance are more critical than ever. The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient. We are looking for a Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences. This is a highly technical leadership role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can influence engineering culture across the organization. WHAT YOU’LL DO: * Lead Reliability Engineering for User Experience * Drive reliability, scalability, and operational excellence for critical user facing systems and services. Improve performance and resiliency across APIs, content delivery, feed generation, search, messaging, and real-time experiences. * Architect for Scale * Partner with product and infrastructure engineering teams to design systems that remain highly available and performant under massive global load. Guide architectural decisions around failover, redundancy, graceful degradation, traffic management, and capacity planning. * Reduce Operational Risk * Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health. * Drive Automation * Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails * Incident Management * Lead complex incident response efforts across engineering teams. Drive blameless postmortems, identify root causes, and ensure sustainable long-term fixes are implemented. Influence Engineering Standards * Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company. Mentor and Multiply Impact * Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization. WHAT WE’RE LOOKING FOR * 8+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large scale distributed systems. * Strong collaboration and communication skills with the ability to influence technical direction across teams. * Strong experience supporting high traffic, user facing production environments. * Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures. * Experience designing highly available systems with strong operational and reliability practices. * Strong programming skills in languages such as Go, Python, or similar. * Strong understanding of observability systems including metrics, logging, tracing, and alerting. * Experience improving reliability through SLOs, automation, incident management, and performance optimization. * Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services. Nice to Have * Experience operating systems at internet scale traffic volumes. * Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms. * Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies. * Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure. * Contributions to open source software or participation in technical communities. * Experience leading large scale incident response and operational transformation initiatives. Why Join Reddit? You’ll help shape the reliability and performance of one of the internet’s largest platforms, influencing experiences used by millions of people every day. This is an opportunity to solve deeply complex engineering problems at massive scale while helping define the future of reliability engineering for a modern consumer platform. Benefits * Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support * Family Planning Support * Gender-Affirming Care * Mental Health & Coaching Benefits * Private Medical, Dental, and Vision Benefits * Personal Retirement Savings Account with matching contribution * Cycle to Work and Tax Saver schemes * Flexible Vacation & Paid Volunteer Time Off * Generous Paid Parental Leave In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Staff Site Reliability Engineer

Amwell

Company Description At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale. We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care. We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all. Brief Overview  As a Staff Site Reliability Engineer (P4), you will define and elevate the reliability standards across the platform. This role goes beyond owning individual services — you will establish the patterns, practices, and tooling that enable all teams to build and operate reliable systems at scale. You will operate across team boundaries, identifying systemic reliability risks and designing cross-cutting solutions that improve the overall health of the platform. Acting as a bridge between service-level reliability and organizational maturity, you will help ensure reliability becomes a built-in property of the system rather than a reactive effort. This role combines deep technical expertise with strong leadership and influence. You will mentor senior engineers, guide architectural decisions, and promote a culture of proactive reliability, observability, and operational excellence across the organization.   Core Responsibilities  * Define and evolve reliability standards, patterns, and tooling adopted across the platform. * Own the reliability posture for critical service domains and drive architectural reviews to ensure reliability, operability, and recovery are first-class concerns. * Design and implement cross-cutting reliability mechanisms such as circuit breakers, retry policies, graceful degradation, and load shedding. * Establish and maintain scalable SLO frameworks that teams can adopt with minimal friction. * Lead complex, multi-service incident response as an incident commander and drive high-quality postmortems focused on systemic improvements. * Identify recurring incident patterns and implement structural solutions to prevent future failures. * Improve incident response processes, tooling, escalation paths, and communication practices. * Design and drive observability strategies across services, including metrics, logs, traces, and alerting systems. * Ensure alerting is actionable and aligned with SLOs, and build shared dashboards and runbooks to reduce time to resolution. * Collaborate with Platform Engineering to strengthen infrastructure reliability across Kubernetes (EKS), networking, and data systems. * Contribute to infrastructure as code for reliability-critical components and validate disaster recovery, backup, and restore strategies. * Drive chaos engineering practices and ensure deployment pipelines include reliability safeguards such as health checks, canary releases, and rollback automation. * Lead capacity planning and performance optimization efforts across services and shared infrastructure. * Identify bottlenecks and failure risks across distributed systems and design solutions that improve resilience and recovery. * Mentor engineers through design reviews, incident leadership, and knowledge sharing. * Promote best practices, improve operational maturity across teams, and influence engineering culture toward proactive reliability investments. * Represent reliability concerns in cross-functional planning and contribute to long-term platform strategy. Qualifications * 8+ years of experience in Site Reliability Engineering, infrastructure, or production engineering roles. * Strong experience operating and improving large-scale production systems in AWS environments. * Deep expertise in Kubernetes (preferably EKS), including networking, scheduling, and observability. * Hands-on experience with Infrastructure as Code tools such as Terraform or CDKTF. * Advanced understanding of distributed systems, networking, and failure modes. * Experience designing and managing observability stacks (e.g., Prometheus, Grafana, OpenSearch, OpenTelemetry). * Proven experience leading incident response for complex, multi-service production environments. * Demonstrated ability to drive systemic reliability improvements across teams and platforms. * Strong written communication skills, including experience creating postmortems, design documents, runbooks, and architectural proposals. * Experience with service mesh technologies (e.g., Istio) and mTLS is a plus. * Familiarity with GitOps workflows (e.g., ArgoCD, Flux) is a plus. * Experience working in compliance-driven environments (e.g., HIPAA, SOC2, FedRAMP) is preferred. * Exposure to chaos engineering practices and cost-aware infrastructure design (FinOps) is a plus.   Do Well. Live Well. At Amwell.  Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.   Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.     We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.     Working at Amwell: Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.  Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities. Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community!  Benefits Additional Benefits * Medical Plan Coverage provided by Colmédica  * Plan Coverage provided by Pan American  * Hybrid Allowance  * Additional Paid Time Off  * Maternity Leave 18 weeks  * Parental/Paternity Leave 2 mandatory weeks + 4 weeks  * Mental Health and Resiliency  * Virtual Second Opinion with the Cleveland Clinic Coverage  * LinkedIn Learning  * Rewards and Recognition  * Service Anniversaries  * Annual Bonus  * Referral Program * Amwell tuition reimbursement benefit   https://business.amwell.com/privacy-policy/     Privacy Notice

Staff SRE, Ads

Reddit

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. Location: Reddit has a flexible first workforce. Don't live near our office? No worries: you can work remotely from anywhere in the UK, the Netherlands or Ireland. The Ads organization powers Reddit's advertising platform, enabling advertisers to reach highly engaged communities while helping Reddit grow its business. The reliability of our Ads systems directly impacts advertiser success, revenue generation, and user experience. The Ads Reliability team partners closely with Ads Engineering teams to improve reliability, scalability, operational excellence, and developer productivity across Reddit's advertising ecosystem. We're looking for a Staff Site Reliability Engineer who will provide technical leadership for reliability initiatives across the Ads organization and help shape the future of Ads infrastructure at Reddit. WHAT YOU’LL DO: * Lead reliability initiatives across multiple Ads domains including ad serving, auctions, targeting, reporting, measurement, and billing. * Partner with engineering leadership to improve reliability, scalability, operational excellence, and engineering efficiency across the Ads organization. * Drive architecture reviews and influence technical decisions impacting critical revenue-generating systems. * Design and build platforms, tooling, and automation that improve reliability and developer productivity at scale. * Participate in on-call rotations, lead complex incident investigations and coordinate cross-functional response efforts during major production events. * Identify systemic reliability risks and drive long-term solutions that improve platform resilience. * Establish reliability metrics around advertiser-critical user journeys such as campaign creation, ad delivery, auction participation, reporting, attribution, and billing. * Mentor engineers and provide technical leadership across multiple teams. * Influence roadmap planning and ensure reliability considerations are incorporated into product and infrastructure investments. WHAT WE’RE LOOKING FOR: * 8+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large scale distributed systems. * Strong experience supporting high traffic, user facing production environments. * Deep understanding of distributed systems, networking, Linux systems, cloud native architectures. * Experience designing highly available systems with strong operational and reliability practices. * Strong understanding of observability systems including metrics, logging, tracing, and alerting. * Good programming skills in languages such as Go, Python, or similar. * Experience improving reliability through SLOs, automation, incident management, and performance optimization. * Demonstrated ability to troubleshoot complex issues across a modern distributed system stack. * Strong collaboration and communication skills with the ability to influence technical direction across teams. NICE TO HAVE: * Experience supporting advertising technology platforms or other large-scale revenue-critical systems. * Deep understanding of reliability challenges associated with ad-serving, real-time auctions, budget pacing, campaign delivery, measurement, attribution, or billing systems. * Experience operating high-QPS, low-latency services where latency directly impacts business outcomes. * Experience establishing reliability programs that deliver meaningful, measurable business outcomes * Experience with Kubernetes, cloud infrastructure, and large-scale distributed systems. * Familiarity with Kafka, ClickHouse, Spark, Flink, BigQuery, or similar large-scale data platforms. * Experience partnering with Product, Data Science, and Ads Engineering organizations. * Experience supporting machine learning inference or recommendation systems at scale. Benefits: * Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support * Family Planning Support * Gender-Affirming Care * Mental Health & Coaching Benefits * Group Personal Pension Scheme with Employer match * Private Medical and Dental Scheme * Income Replacement Programs * Bike to Work scheme * Flexible Vacation & Paid Volunteer Time Off * Generous Paid Parental Leave In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.