Senior Internal Communications Manager

FREENOW

Location: Hamburg  We are looking for a Senior Internal Communications Manager (f/m/d) to lead the development and execution of internal communication across the European region. As the internal voice of the company, you will work closely with regional stakeholders and global teams to ensure alignment and consistency of communication across markets. Operating as a senior individual contributor with a high degree of autonomy, you will play a key role in strengthening employee engagement, reinforcing company culture, and supporting Freenow’s strategic business priorities while positioning the company as an employer of choice. ---------------------------------------------------------------------------------------------------------------------------------- YOUR DAILY ADVENTURES WILL INCLUDE: * Build and execute internal communications strategies across Europe to inform, engage, and align employees with business priorities * Design and lead internal communication campaigns that reflect regional needs while staying aligned with global direction * Plan, create, and deliver clear and engaging communication across key channels such as Slack, All Hands meetings, email, and intranet * Roll out and adapt global communication to ensure local relevance and impact * Work closely with senior leaders and cross-functional teams to shape messaging and ensure consistency across the organization * Develop compelling storytelling and campaigns that bring the company’s culture, strategy, and people to life * Manage the communication calendar, ensuring clear prioritization and timely delivery of key messages * Improve internal communication infrastructure by introducing new tools, formats, and ways of working, including leveraging AI where relevant * Act as a trusted advisor on sensitive and complex communication topics, including change management initiatives * Strengthen company culture through effective communication, events, and dialogue formats ---------------------------------------------------------------------------------------------------------------------------------- TO BE SUCCESSFUL IN THIS ROLE: * University degree in Marketing, Communications, Journalism, Business Administration, or a related field * 5–7+ years of experience in internal communications, corporate communications, or employer branding, ideally in a multicultural and matrixed environment * Proven experience in developing and implementing internal communication strategies across multiple channels and formats * Strong experience working with senior stakeholders and influencing across different levels of the organization * Excellent writing and storytelling skills, with the ability to translate business priorities into clear and engaging narratives * Experience with digital communication tools and platforms such as Slack, MS Teams, or intranet systems * Familiarity with AI tools and technologies that enhance communication effectiveness and content creation * Fluent in English; German is a strong plus ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & PERKS IN A NUTSHELL: * Flexible working arrangements * LinkedIn Learning * Sabbatical & special leave policies * WeRoad partnership * Birthday, 24th + 31st December off * Short term EU work policy * Mobility Credit * Health Insurance * Employee assistance program     Plus more local benefits depending on your work location!   ---------------------------------------------------------------------------------------------------------------------------------- DIVERSITY, EQUITY & INCLUSION: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.  ---------------------------------------------------------------------------------------------------------------------------------- ABOUT FREENOW: We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport.Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive.Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.

ICE

ABOUT ICE SERVICES ICE Services is a music technology company built by rightsholders, for rightsholders. We simplify the complexities of the music royalty chain through an innovative suite of licensing, processing, and copyright services, enabling our customers to accurately and efficiently compensate songwriters and composers for the use of their works.  A joint venture between PRS, STIM, and GEMA, ICE Services is the result of a big vision for the industry that harnesses years of combined experience in the multi-territory music market. Serving over 330,000 rightsholders and leveraging a copyright database comprising 55 million musical works, ICE Services’ operations touch 250+ territories to distribute more than €1bn in royalties per year, with a total of over €5bn distributed to date.   We’re based in the UK, Germany, and Sweden.     ABOUT THE ROLE As the Internal Communications Manager, you will ensure employees across the organisation are informed about the company’s strategy, mission, goals and key updates. You will manage internal activities, support events and digital content to elevate the ICE Services brand, communicating across multiple channels including the staff intranet, email bulletins, social media and newsletters. Working closely with senior executives and the External Communications Manager, you will lead and deliver key elements of ICE Services' communications strategy. The ideal candidate is a skilled storyteller with a passion for creating engaging experiences, helping to build a strong, collaborative culture that connects and inspires employees. This is an exciting opportunity to take ownership of high-impact communications projects within a dynamic, international company operating at the forefront of the music industry.   KEY RESPONSIBILITIES: Internal Communication * Establish and lead the internal communications strategy. * Ensure organisational initiatives and projects are effectively communicated to employees and stakeholders. * Plan, edit and produce content across a range of internal communications channels, including the staff intranet, newsletters and employee publications. * Use internal social media channels to engage and inform employees. * Draft messages, presentations and scripts for internal communications in both written and spoken formats. * Ensure consistency of messaging across all internal channels and alignment with external communications. * Manage internal communications responses during crisis situations, supporting organisational reputation. * Advise senior management of developments throughout the organisation, either face to face or through regular written communication * Deliver presentations at company events when required. Digital Content * Collaborate closely with the External Communications Manager on LinkedIn content and strategy, providing input and support for internally relevant posts and announcements. * Brief and liaise with graphic designers to develop visuals that support internal communication. Administrative Tasks * Manage the internal communications budget, including tracking spend and processing invoices and contracts. * Support the development and implementation of processes for staff attendance at industry events. * Contribute to development and maintenance of guidelines.   REQUIREMENTS AND QUALIFICATIONS: Relevant experience * Experience in internal communications, employer branding, media management or a related field. * Proven expertise in corporate communications and/or public relations. * Proven recent experience in internal communications within a medium-sized organisation, gained over several years. * Excellent writing and editing skills, with strong attention to detail and the ability to identify and develop compelling stories from across the organisation. * Experience developing, executing and analysing social media and corporate communications strategies. * Familiarity with a range of communications channels, including corporate intranets and social media platforms. * Strong critical thinking skills combined with a hands-on approach. * Comfortable working in a fast-paced environment and confidently engaging with and advising senior internal stakeholders. * Ability to tailor content for different audiences, demonstrating a strong understanding of messaging, positioning and stakeholder needs. * Native-level proficiency in English. Person Profile * Proactive self-starter who thrives in a collaborative and fast-paced environment. * Excellent interpersonal skills and strong cultural awareness. * Creative thinker with a strategic mindset. * Flexible, solutions-oriented, and detail-driven.   WHAT WE OFFER: * Competitive local benefits based on your location * We promote flexible working regarding time and/or place * Both mental and physical health initiatives * Corporate pension scheme  * Comprehensive training and development opportunities  * Industry insider events, team socials and company events * Enhanced holiday allowance  We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic.  We are committed to making all stages of our recruitment process accessible to candidates with disabilities. Please speak to our recruitment team and we will work with you to make reasonable adjustments to ensure you can perform at your best throughout your application.

Cargurus

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! Role overview We're looking for a proactive, ownership-minded communicator to help shape how CarGurus keeps its employees informed, connected, and inspired. This is your opportunity to take the wheel on programs that matter—building the strategies, content, and channels that bring our mission to life for employees across every level, function, and location. As our Senior Internal Communications Specialist, reporting to the Manager of Internal Communications, you'll own integrated communications programs end-to-end, from strategy through delivery. You'll hold the employee perspective and the business need in equal measure—anticipating what people need to know, crafting messages that land, and making sure the right information reaches the right audiences at the right time—always ready to spot gaps, bring ideas, and drive execution with clarity and care. As you grow into the role, you'll take on increasing ownership of enterprise-wide programs and deeper strategic partnerships across the business. You're someone who can move between big-picture thinking and sharp writing without missing a beat, equally comfortable supporting a senior leader on a key message and polishing the final draft of a company-wide email. You'll partner closely with People & Talent functions and business leaders across the organization to ensure our internal communications reflect who we are as a company and fuel the alignment, engagement, and culture that make CarGurus a place where people love to work. What you'll do Communications Strategy & Execution * Lead the development and execution of integrated internal communications programs, driving the work from strategy through delivery * Contribute to and help shape the internal communications strategy for key business functions, building communications plans that engage the right audiences, in the right way, at the right time * Support change management communications for key organizational initiatives — helping employees navigate transitions with clarity, empathy, and confidence, and equipping managers with the information they need to support their teams * Help shape and maintain our editorial standards and content strategy, ensuring a consistent voice, tone, and quality bar across all internal communications channels * Be a champion for clear, human, and impactful communications across the company Content & Channels * Write, edit, and manage clear, engaging, and consistent employee-facing communications on behalf of a range of stakeholders—bringing the employee perspective into every message * Own our manager communications program—including our regular Manager Memo—ensuring people managers across CarGurus have the timely information, resources, and messaging they need to effectively support and communicate with their teams * Support the execution of employee-facing events, including Town Halls and other programs that foster connection, alignment, and culture across all levels, departments, and locations * Contribute to the improvement of key internal communications platforms and channels, including our communications calendar, intranet, and wiki—proactively identifying opportunities to optimize our approach Partnerships & Measurement * Partner with People & Talent functions and business leaders across the organization to connect internal messaging to company strategy, brand standards, and CarGurus' unique tone, values, and culture — spanning programs like benefits and Open Enrollment, performance and talent cycles, learning and onboarding, and community initiatives * Use data, analytics, and employee feedback to measure the effectiveness of our communications, surface insights, and continuously improve our approach * Foster two-way communication by creating opportunities for employees to share feedback and feel heard — and bringing that perspective back into everything we build What you'll bring * 5–7 years of experience in internal communications, employee engagement, or a related field * BA in Communications, Marketing, or a related field preferred * A strong writer with exceptional attention to detail—you can translate complex concepts into clear, human, and impactful communications * Proven success building and executing integrated communications programs that support business objectives, from concept to completion * Experience in digital content creation, including email newsletters, intranet content, video, blog posts, podcasts, and more * Ability to manage content across digital platforms (e.g., intranet, wiki, Slack, and similar tools) * Ability to collaborate with and advise a diverse group of stakeholders, including senior leaders and employees at all levels and global locations — with an employee-first lens throughout * Curiosity about and comfort with AI and modern communications tools — you're interested in how emerging technology can make content smarter, more personalized, and more efficient * Strong organizational skills and self-direction—able to manage multiple projects simultaneously  * Experience with visual storytelling tools like Canva is a plus * A genuine passion for building a workplace where all employees can grow, thrive, and feel connected to a shared mission The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $80,000—$100,000 USD Working at CarGurus We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid