Commercial Account Executive - Australia

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet seeks a highly motivated and results-oriented Commercial Account Executive to drive significant revenue growth within a designated geographic region within the Commercial segment (0-500 employees). You will be responsible for expanding existing customer relationships across the entire portfolio of accounts within your assigned geography. You will develop and execute strategic account plans, drive cross-selling and upselling opportunities, and ensure swift customer adoption of Smartsheet solutions. This role requires a strong understanding of local market dynamics, the ability to build and maintain strong customer relationships, and a proven track record of success in achieving sales targets within a defined geographic territory. You will work on a hybrid basis from Munich, Germany and will be reporting to a Regional Director, DACH Sales. You Will: * Build and manage a sales pipeline to meet and exceed software and services sales quotas within your book of business. * Manage and close complex sales cycles, including needs analysis, solution design, and contract negotiation, utilizing solution selling and the MEDDICC framework. * Develop and execute strategic account plans for a defined set of key accounts in the Commercial segment (0-500 employees). * Run high-quality discovery, aligning with customers on business drivers and strategic objectives to create an evaluation plan that has clear timelines and drives urgency. * Develop and maintain strong relationships with local channel partners to identify and pursue new opportunities. * Stay abreast of local market trends, competitive landscapes, and business dynamics within the assigned geographic region. * Manage strategic sales motions alongside transactional, high-volume opportunities. * Develop new business opportunities within existing customers by analysing and proactively targeting high-value needs across multiple departments and lines of business. * Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals. * Expand Smartsheet brand awareness at the C-suite, operational, and team level. * Consult with clients in defining business objectives, success criteria, and program strategy to ensure the customer perception of value that leads to sales renewal and expansion. * Lead and collaborate with cross-functional teams (Sales Engineering, Consulting, Customer Success, Marketing, Sales Development) to achieve sales objectives. * Accurately forecast sales opportunities and track key performance indicators (KPIs) to measure success. * Leverage Smartsheet and other sales tools (Salesforce, Clari, Outreach, Tableau) to manage accounts, track progress, and increase efficiency. * Perform other duties as assigned You Have: * 2+ years of successful SaaS sales experience with a proven track record of exceeding quotas in the Commercial segment. * Fluency in English & German is required * Demonstrated experience building and maintaining strong, long-term customer relationships within the Commercial segment. * Proven ability to drive cross-selling and upselling opportunities within existing accounts. * Experience with solution selling and the MEDDICC framework. * Strong understanding of SaaS business models and the competitive landscape in the Commercial segment. * Proficiency in CRM systems (e.g., Salesforce) and other sales productivity tools. * Excellent communication, presentation, and interpersonal skills. * Strong analytical & problem-solving skills. * Bachelor's degree or equivalent experience. * Legally eligible to work in Germany on an ongoing basis Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. DE Base Salary Pay Range €52,500 - €62,500 EUR   Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.  If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.   #LI-Remote

About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision:  At Neo4j, we have always strived to help the world make sense of data.   As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. MINIMUM QUALIFICATIONS: * Bachelor's degree or equivalent practical experience. * 7 years of experience meeting or exceeding quotas selling technical solutions and enterprise software products. * Experience executing complex enterprise sales cycles using structured methodologies (e.g., MEDDPICC, consultative selling, or value selling). * Experience presenting to and managing relationships with C-level executives. * Ability to communicate effectively across both business and technical stakeholders.  PREFERRED QUALIFICATIONS: * Experience selling data platforms, information management tools, NoSQL, or relational databases, preferably into the Financial Services sector. * Experience with commercial open-source software (COSS) business models, including selling subscriptions for on-premise, hybrid, and cloud deployments. * Deep knowledge of the broader data landscape, including cloud provider ecosystems (AWS, Google Cloud, Azure), ETL, and Generative AI integrations. * Proven track record in a agile, high-growth software environment, effectively leveraging dedicated cross-functional resources (BDRs, Field Marketing, Pre-Sales). * Strong conviction and architectural understanding of where graph solutions deliver distinct competitive advantages over alternative database approaches. ABOUT THE JOB As an Enterprise Account Executive specialising in Graph Technology, you will drive the expansion of Neo4j’s footprint within the Australia & New Zealand market, with a dedicated focus on growing your assigned territory. You will serve as a strategic advisor to enterprise organisations, demonstrating how graph databases solve complex data connectivity challenges that traditional systems cannot. In this role, you will quarterback complex sales cycles from initial land to strategic expand, aligning technical capabilities with high-value business outcomes. You will blend enterprise sales strategy, market knowledge, and ecosystem collaboration to establish Neo4j as a mission-critical component of modern data architectures. Neo4j is the world leader in graph database technology, helping organizations capture real-world context to drive choices for applications like artificial intelligence, fraud detection, and recommendation engines. We deliver enterprise-grade solutions that enable organisations to unlock the value of connections, influences, and relationships in their data. Customers across the globe turn to Neo4j as their trusted partner to solve their most critical data problems and accelerate digital transformation. RESPONSIBILITIES * Develop and execute a comprehensive territory and account plan to build a robust pipeline, consistently meeting or exceeding quarterly and annual sales metrics. * Execute end-to-end, value-driven enterprise sales cycles, employing "Land & Expand" strategies to scale Neo4j adoption within target accounts. * Orchestrate cross-functional teams - providing clear direction and guidance to assigned Business Development Representatives, Field Marketing, and Channel Directors - to optimise pipeline development and partner ecosystems. * Partner closely with Pre-Sales Engineering resources to scope, qualify, and deliver impactful Proof of Concepts (POCs) and technical proposals that secure customer buy-in. * Foster and leverage strategic co-sell relationships with local public cloud partners, including AWS, Google Cloud, and Microsoft Azure. * Maintain rigorous CRM hygiene within Salesforce.com, ensuring accurate pipeline data, reporting, and forecasting in alignment with corporate guidelines. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.  * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.  * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.  * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.  Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.  One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments)  Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.  More information at www.neo4j.com.   ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.