Sales Development Representative (US Market, LATAM based)

Index

YOUR MISSION As a Sales Development Representative at Index.dev, your mission is to generate high-value business opportunities with startups, scale-ups, and enterprise technology companies—primarily in the United States and global markets. You will act as the first strategic touchpoint between Index and prospective clients, positioning our expanded capabilities across: * Dedicated engineering teams * Staff augmentation * End-to-end software development * CTO advisory and product delivery * Specialized engineering solutions following our strategic acquisitions and growth initiatives Your role goes beyond outbound prospecting—you will help accelerate Index’s next growth chapter by opening strategic conversations, identifying expansion opportunities, and building long-term relationships with decision-makers across product, engineering, talent, and executive leadership teams. KEY OBJECTIVES * Build and manage a high-quality outbound pipeline across priority verticals such as MongoDB-type SaaS, FinTech, AI, HealthTech, and enterprise software companies * Prospect and engage VP Engineering, CTOs, Heads of Talent, Founders, and procurement stakeholders across U.S. time zones * Position Index as both a talent partner and a full software delivery partner * Identify multi-service opportunities including team extension, project-based delivery, and account expansion * Collaborate closely with Marketing, Recruitment, Delivery, and Leadership teams to refine go-to-market strategy * Track market movements, competitor activity, funding rounds, hiring trends, and M&A opportunities that could create sales opportunities * Help expand existing accounts by uncovering new business units, product teams, or geographic opportunities * Become a trusted commercial ambassador of Index in every external interaction What you will be doing: * Maintain communication with prospects via email, LinkedIn, phone calls, and emails * Understand client needs, challenges, and hiring objectives to assess fit with Index services * Maintain accurate and up-to-date records of all activities, interactions, and pipeline stages in the CRM * Collaborate closely with Lead Gen, Marketing, and Recruitment teams to align messaging and targeting * Personalize outreach based on industry, company profile, and prospect pain points * Manage and nurture leads through consistent follow-ups and structured sequences * Be the SPOC for the closed accounts, assessing constant opportunities for growing the account. * Stay informed about Index’s services, value proposition, and market positioning * Monitor market trends, competitor activity, and customer feedback to improve outreach effectiveness * Contribute to the continuous improvement of sales processes, scripts, and best practices * Represent Index professionally in all external communications and interactions YOUR PROFILE * Great first impression * Go-geter, hunter * Experience in outreach, prospecting, calibrating and accommodating with the prospect * Top-level responsibility * Easy going, persuasive with the customer * Great at building rapport * Bargain skills, great negotiator * Technical knowledge of the programming languages is preferred * International experience is an advantage * Experience in similar positions of min 2 years will be considered a strong advantage. WHY US? * Growing market * International B2B clients in tech, SaaS industries * We provide segmented and cleaned data, inbound and outbound leads, current and past ones, strong CRM, success stories, study cases, testimonials * Long-term assignment * 100% remote

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE This position is 100% remote and will be based in Saudi Arabia. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise and Mid Market accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. WHAT YOU’LL DO * Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. * Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). * Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities. * Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. * Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates. * Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. * Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). * Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts. * Leverage AI tools (such as GitLab Duo, Claude, or similar) to enhance prospecting research, personalize outreach at scale, and improve the efficiency of your daily workflows, actively contributing to GitLab's culture of AI adoption. WHAT YOU’LL BRING * Positive and energetic phone skills, excellent listening skills, strong writing skills * Meet or exceed daily, weekly, and monthly KPIs * Proven experience taking initiative and independently driving projects or activities through to successful outcomes * Alignment with our values and working in accordance with those values * Knowledge of business process, roles, and organizational structure * Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results * Passion about being a part of GitLab's journey * Proficiency in using Salesforce and LinkedIn Sales Navigator * Comfort using AI tools to support day-to-day work, whether for research, writing, or workflow automation, and a genuine curiosity to continuously explore how AI can improve your effectiveness as a BDR * Previous tech industry experience or experience in sales development, marketing, or sales is a plus * Proficiency in English, our company language, is required for effective communication ABOUT THE TEAM As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed.   Remote-Global HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE This position is 100% remote and will be based in the United States and/ or Canada. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. WHAT YOU’LL DO * Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. * Generate New Logo opportunities and Growth opportunities on existing customer accounts. * Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). * Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. * Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. * Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. * Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. * Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). * Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. WHAT YOU’LL BRING * Positive and energetic phone skills, excellent listening skills, strong writing skills. * Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. * Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. * Alignment with our values and working in accordance with those values. * Knowledge of business process, roles, and organizational structure. * Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. * Proficiency in English, our company language, is required for effective communication. * Previous tech industry experience or experience in sales development, marketing, or sales is a plus. ABOUT THE TEAM As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.   Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $59,000—$84,000 USD HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.