Senior Experience Engineer

Distinguished Engineer, Agentic SDLC & Non‑Linear Productivity

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the Role We are looking for a Distinguished Engineer to pioneer and scale autonomous, agentic SDLC capabilities across GitLab. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company. In this role you will deeply immerse in GitLab's product and internal engineering workflows to identify classes of problems that can be wholly or largely addressed by AI agents, validate them through rigorous experimentation in production-adjacent environments, and codify patterns that can be productized for our millions of users. You will act as a bridge between Architecture, Product, Infrastructure, and Data and ML teams, ensuring that agentic capabilities deliver durable value internally first and then scale reliably and securely to our customers. Additionally, the level for this role will be determined through the interview process and may be scoped as either Distinguished Engineer or Fellow Engineer based on the depth and breadth of experience demonstrated. What You'll Do * Define and continuously refine a company-wide technical vision for autonomous, agentic SDLC that aligns with GitLab's product strategy and Engineering job architecture. * Identify and prioritize non-linear productivity opportunities across the SDLC, from planning and coding to review, security, compliance, and operations, targeting 10x step changes rather than incremental gains. * Translate ambiguous problem spaces into concrete, iterable roadmaps in partnership with Product, AI and ML, and Architecture teams. * Lead hands-on experiments and prototypes to validate where agentic workflows can fully own or materially reshape engineering tasks, including autonomous MR authoring, test creation and triage, security remediation, release readiness, and incident response. * Design and implement reference architectures for agentic SDLC inside GitLab, including orchestration patterns, safety guardrails, observability, and human-in-the-loop controls. * Define evaluation frameworks using offline benchmarks and online experiments to measure correctness, latency, safety, cost, and productivity impact of agentic workflows. * Select and own a small set of high-impact internal use cases as pathfinders and drive them from concept through adoption to measurable productivity gains. * Work directly with engineering teams to embed agentic workflows into day-to-day development, ensuring they are trusted, observable, and resilient. * Define and track core productivity metrics such as cycle time, MTTR, and MR throughput, and link agentic interventions to real business outcomes. * Capture and codify reusable patterns, libraries, and playbooks that other teams can adopt with minimal friction. * Work with Product Management and Engineering leadership to convert proven internal patterns into product capabilities that can be safely and reliably offered to customers. * Ensure designs respect multi-tenant, compliance, and data governance requirements across GitLab.com and self-managed customers. * Serve as a point of escalation for complex technical and architectural decisions related to agentic workflows, AI safety, and large-scale systems integration. * Mentor Principal and Staff Engineers working on AI and agentic efforts, raising the overall bar for technical execution, experimentation rigor, and cross-team collaboration. * Write clear, opinionated design documents, architecture narratives, and decision records that help teams make aligned, high-quality decisions independently. * Represent GitLab in the broader ecosystem at conferences, standards groups, and open source communities on topics such as AI-assisted development, autonomous agents, and productivity measurement. * Partner with Security and Compliance to define guardrails, review processes, and monitoring for agentic features, ensuring responsible use of AI and protection of customer data. * Work with Reliability and SRE teams to ensure that agentic services are observable, debuggable, and resilient, and that failure modes degrade gracefully. What You'll Bring * 10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role. * Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale. * Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions. * Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience. * Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems. * Demonstrated ability to drive cross-functional alignment across Engineering, Product, Infrastructure, and Data and ML teams on complex, ambiguous technical challenges. * Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority. * Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills. * Familiarity with GitLab's DevSecOps platform, CI/CD primitives, and the software development lifecycle is a strong plus. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $260,000—$418,000 USD HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Senior Software Engineer, Developer Experience

Thumbtack

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. ABOUT THE DEVELOPER EXPERIENCE TEAM The Developer Experience (DevEx) team makes Thumbtack's ~250 engineers more productive. We own the AI-powered developer workflows, cloud development environments, and internal developer platform the whole engineering org builds on. We're small and senior: a four-person team in Productivity Engineering, alongside Mobile Infra, Frontend Infrastructure, and Design Systems Engineering. We partner closely with engineers across the company to find their pain points and ship solutions. You can read more about our engineering culture on the Thumbtack Engineering Blog.   THE CHALLENGE We're building the infrastructure for an AI-native engineering organization, and every stream here is active work today: agentic developer tools like Claude Code, Codex, and Cursor, backed by a library of skills that encode Thumbtack-specific knowledge; a catalog of Model Context Protocol (MCP) servers that make our internal tools AI-accessible; and cloud development environments (CDEs) built for humans and agents alike. Alongside these, we're modernizing the Web and CLI tooling layers engineers reach for every day. A single improvement we ship can move dozens of teams forward.   WHAT YOU’LL DO * Build the platforms behind agentic developer workflows: roll out the tools the org builds on (Claude Code, Codex, Cursor) and ship the skills, plugins, and MCP servers that run across them. * Design and build the product surfaces engineers and AI agents reach for daily: self-service workflows in our Backstage developer portal, our developer CLI, IDE integrations, and the framework engineers use to build and deploy their own agents. * Own and evolve our Cloud Development Environment (CDE) platform for both human developers and AI agents. * Improve the build systems, CI/CD pipelines, test infrastructure, and observability the whole org depends on. * Prototype and evaluate new AI developer tools as they land, and decide what to adopt, configure, and scale across the engineering org.   IN ORDER TO BE SUCCESSFUL, YOU MUST BRING * Demonstrated experience building developer infrastructure, DevEx, or platform tools that other engineers depend on, from CDE rollouts and internal CLIs to MCP servers and build/CI at 100+ engineer scale. * Strong systems thinking: you reason about build pipelines, CI/CD, dev environments, and test infrastructure as interconnected systems, not isolated tools. * A UX mindset applied to engineering systems: you think in personas, journeys, and end-to-end workflows, and design for the people and agents who use what you build. * Hands-on experience with agentic developer tools like Claude Code, Cursor, or Codex, and considered opinions about their limits, where they help, and how to scale their use. * Fluency in the languages our tooling is built in: Go and Python for CLIs, services, MCP servers, and Slackbots, plus TypeScript and React for the web UIs. * 6+ years of industry experience in software engineering, including cross-team projects with measurable impact on engineering productivity.   EXPECTED SALARY RANGES * For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $210,800.00 - $272,800.00. * For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $189,600.00 - $245,300.00. * For candidates living in all other US locations, the expected salary range for this role is currently $179,400.00 - $232,100.00. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Senior Software Engineer, Developer Experience

Thumbtack

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. ABOUT THE DEVELOPER EXPERIENCE TEAM The Developer Experience (DevEx) team makes Thumbtack's ~250 engineers more productive. We own the AI-powered developer workflows, cloud development environments, and internal developer platform the whole engineering org builds on. We're small and senior: a four-person team in Productivity Engineering, alongside Mobile Infra, Frontend Infrastructure, and Design Systems Engineering. We partner closely with engineers across the company to find their pain points and ship solutions. You can read more about our engineering culture on the Thumbtack Engineering Blog.   THE CHALLENGE We're building the infrastructure for an AI-native engineering organization, and every stream here is active work today: agentic developer tools like Claude Code, Codex, and Cursor, backed by a library of skills that encode Thumbtack-specific knowledge; a catalog of Model Context Protocol (MCP) servers that make our internal tools AI-accessible; and cloud development environments (CDEs) built for humans and agents alike. Alongside these, we're modernizing the Web and CLI tooling layers engineers reach for every day. A single improvement we ship can move dozens of teams forward.   WHAT YOU’LL DO * Build the platforms behind agentic developer workflows: roll out the tools the org builds on (Claude Code, Codex, Cursor) and ship the skills, plugins, and MCP servers that run across them. * Design and build the product surfaces engineers and AI agents reach for daily: self-service workflows in our Backstage developer portal, our developer CLI, IDE integrations, and the framework engineers use to build and deploy their own agents. * Own and evolve our Cloud Development Environment (CDE) platform for both human developers and AI agents. * Improve the build systems, CI/CD pipelines, test infrastructure, and observability the whole org depends on. * Prototype and evaluate new AI developer tools as they land, and decide what to adopt, configure, and scale across the engineering org.   IN ORDER TO BE SUCCESSFUL, YOU MUST BRING * Demonstrated experience building developer infrastructure, DevEx, or platform tools that other engineers depend on, from CDE rollouts and internal CLIs to MCP servers and build/CI at 100+ engineer scale. * Strong systems thinking: you reason about build pipelines, CI/CD, dev environments, and test infrastructure as interconnected systems, not isolated tools. * A UX mindset applied to engineering systems: you think in personas, journeys, and end-to-end workflows, and design for the people and agents who use what you build. * Hands-on experience with agentic developer tools like Claude Code, Cursor, or Codex, and considered opinions about their limits, where they help, and how to scale their use. * Fluency in the languages our tooling is built in: Go and Python for CLIs, services, MCP servers, and Slackbots, plus TypeScript and React for the web UIs. * 6+ years of industry experience in software engineering, including cross-team projects with measurable impact on engineering productivity.   EXPECTED SALARY RANGES * For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $180,200.00 - $233,200.00. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Note: Thumbtack uses AI tools to support our resume screening process. However, our Recruiting team’s expertise and judgment guide hiring decisions. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.