Senior Software Engineer, Site Reliability Engineering

Senior Software Engineer, Site Reliability Engineering

Thumbtack

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. ABOUT THE SITE RELIABILITY ENGINEERING TEAM Thumbtack's Site Reliability Engineering team focuses on creating and maintaining a reliable, secure, and scalable platform vital for a seamless user experience. As a key contributor, you will design and support resilient systems, prioritizing high performance, availability, and throughput, with a focus on minimizing service disruptions, downtime, and latency. SRE impacts Thumbtack’s ecosystem across the entire stack, from linux systems to applications that drive the customer experience. Our work is high leverage impacting how Engineering, Applied Science, and many other teams deliver, run, and observe systems.   THE CHALLENGE The Site Reliability team is responsible for a broad set of technologies and systems with expectations to collaborate across the business. We are expected to develop and enhance existing capabilities while ensuring scalability, reliability and resiliency of infrastructure and software. You’ll work with engineering teams ranging from product development, developer experience, and backend infrastructure to collaboratively build Thumbtack’s ecosystem of platform services that have the right impact at the right time. Thumbtack values its cross functional collaborative culture, and you’d be positioned to contribute to the future direction and success of the engineering platform that serves as the engine of our applications.   WHAT YOU’LL DO * Design, create, and maintain software and systems to improve the availability, scalability, and efficiency of Thumbtack's services * Set the architectural direction of infrastructure and platform services while supporting the engineering organization * Design and implement tools and processes used for deployment, change, service, and infrastructure management * Troubleshoot and debug critical systems throughout the SDLC * Contribute to the evolution and performance of capabilities we provide to engineering as a platform organization * Capacity planning and demand forecasting, anticipating performance bottlenecks * Participate in rotating on-call duties   IN ORDER TO BE SUCCESSFUL, YOU MUST BRING * Extensive fluency in AWS and Linux * Ability to effectively read, write, and debug code in programming languages like but not limited to: Python, Go, PHP, Javascript * Expertise in designing, analyzing, and troubleshooting large-scale distributed systems across web technologies like: DNS, TLS, HTTP/S, TCP/IP * Ability to decompose complex problems while understanding the tradeoffs necessary to deliver impact * 5 years of experience managing infrastructure and systems * Demonstrable knowledge of instrumenting, operating, and observing a distributed system of microservices in a production cloud environment * Ability to communicate clearly and effectively to cross functional partners of various technical levels * Passion for reducing toil and improving developer experience   EXPECTED SALARY RANGES * For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $210,800.00 - $272,800.00 * For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $189,600.00 - $245,300.00 * For candidates living in all other US locations, the expected salary range for this role is currently $179,400.00 - $232,100.00 Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Site Reliability Engineer, Intermediate to Senior Staff — Infrastructure Platforms

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure. This is a single application for Site Reliability Engineering opportunities across our Infrastructure Platforms department. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams. We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working. How our SRE hiring works Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team. * Recruiter Screen: A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction. * Core Technical: The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering source code, system architecture, and incident review. * Peer Technical: Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on. * Hiring Manager Interview: A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab. * Skip-Level Interview: A conversation with a senior leader on values alignment, and how you'll work across teams. After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time. What level am I? We calibrate your level during the process, but here is roughly what each looks like so you know where you might land. Intermediate * You make meaningful contributions to reliability, automation, and operational efficiency, working independently within a scoped area * You diagnose issues on your own, understand system dependencies, and can explain the tradeoffs you made * You prioritize well, break work into manageable steps, and use automation to reduce toil * You document your work clearly and keep yourself moving without needing check-ins Senior * You drive reliability improvements across multiple projects or services and prioritize them based on real system needs * You lead investigations, anticipate cascading failures, and coordinate incident response * You own delivery end to end, unblock others, and improve the patterns your team works by * You communicate complex ideas clearly, influence how work gets done, and enable coordination across teams Staff * You shape reliability strategy across teams and services and define patterns that others reuse * You introduce prevention strategies, identify systemic weaknesses, and influence incident response practices beyond your immediate area * You design execution and automation approaches that work at organizational scale * You connect reliability work to platform and business needs Senior Staff * You set technical direction for reliability across a sub-department, not just a team * You drive the hardest, most ambiguous systems problems and establish standards and guardrails that multiple teams adopt * You mentor Staff and Senior engineers * You align reliability strategy with long-range platform direction and represent Infrastructure's interests across the wider Engineering organization What you'll do * Keep user-facing services and production systems reliable, scalable, and efficient * Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows * Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling * Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps * Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately * Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages * Take part in incident response and post-incident reviews, turning learnings into changes in automation and process * Document runbooks, architecture decisions, and reviews so your findings become repeatable practices What you'll bring * Experience keeping production systems reliable, combining an operations mindset with real software engineering practice * Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch * The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes * Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level * Hands-on experience with at least one major cloud provider (GCP or AWS) * Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions * Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure * Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment * A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work * Alignment with GitLab's values and a commitment to working in accordance with them About the team Infrastructure Platforms is responsible for the availability, reliability, performance, and scalability of GitLab's user-facing services, most notably GitLab.com. The department spans sub-departments including Production Engineering and Dedicated, and the teams within them own everything from the production fleet and networking platform to observability, incident response, and our single-tenant Dedicated offering. We are a globally distributed, all-remote group that works asynchronously, favors automation over toil, and closes the loop with monitoring and metrics to drive accountability. For more on how we work, see the Infrastructure Handbook Page.   The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400—$314,400 USD HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Senior Software Engineer, Enterprise

Toast

Who We Are Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.  Are you bready* for a change? Toast is looking for a Senior Software engineer to join our enterprise quick service restaurant team. You will get to work across the entire Toast platform, including our POS, backend, and front end systems. As a member of the enterprise team, you will help ensure that the product is being built to meet the new and expanding needs of these customers.   About this roll* (Responsibilities)  * Design, build, deploy, and maintain highly resilient and scalable features across Toast’s enterprise management products * Lead complex projects that improve functionality and reliability for our customers  * Partner with a wide array of teams across Toast  * Ensure quality by building automated testing for changes * Roll* features out to customers, including monitoring for success * Collaborate with UX and PM on the definition and design of features   * Mentor and coach other engineers Do you have the right ingredients*? (Requirements) * 5+ years experience building backend services and APIs * Extensive experience working with an Object Oriented Language like Java or Kotlin, with a deep understanding of testing, quality, and best practices * Experience shipping production services and balancing getting things done with platform stability and reliability * Experience building backend services and APIs and scaling distributed systems * Experience building android applications with kotlin is a plus * Experience building front end applications is a plus * Focused on delivering positive impact for Toast customers * Enjoys working in a team environment with a shared code-base * Excellent cross-team communication skills on complex technical topics   AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.   Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. Pay Range $115,000—$165,000 CAD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.