Sr Engineering Technical Program Manager - Productivity Engineering

Sr Engineering Technical Program Manager - Productivity Engineering

Thumbtack

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. ABOUT THE TECHNICAL PROGRAM MANAGEMENT TEAM Technical Program Management is a collaborative, engaging team with a high motor and strong domain and technical expertise. We partner with engineering and teams across the business to drive discovery, prioritization, implementation, improvement, and ongoing management of high-impact technical solutions and programs. It’s our mission to help all of Thumbtack scale and get more done through technology and cross-functional alignment. ABOUT THE ROLE How engineers write software is changing fast. AI-assisted and agentic development workflows are reshaping how code gets written, reviewed, tested, and deployed—and the platform infrastructure underneath all of it has to evolve just as quickly. CI/CD, build systems, code review, observability, developer tooling, cloud dev environments, and service reliability are the foundation that determines how fast and how well product engineering can ship. We’re looking for a Senior TPM who leads from the front—someone who can credibly see around corners, participate in architectural planning and design, and ensure platform investments actually land with the engineers who depend on them. You’ll own this program across Developer Experience, Client Infrastructure, Backend Infrastructure, and Site Reliability Engineering. In partnership with those teams, you’ll drive the strategy, coordination, and execution needed to turn ambitious infrastructure plans into high-impact, widely adopted outcomes. WHAT YOU'LL DO  * Own and define end-to-end program management for the 50+ members of the Productivity Engineering team. Your program extends across DevEx, Client Infrastructure, Backend Infrastructure, and Site Reliability Engineering - from roadmap planning through execution and adoption. * Drive complex cross-team programs such as large-scale platform migrations and tooling adoptions across multi-quarter timelines. * Define success through developer adoption and productivity impact — run feedback loops using frameworks like DORA, SPACE, and GetDX to keep the roadmap grounded in real needs. * Manage migrations as a program: develop playbooks, secure partner commitments, phase rollouts, and track progress across multi-quarter efforts. * Drive AI developer tooling strategy and adoption, including agentic workflow enablement, tool consolidation, and ROI measurement. * Own the Platform Engineering team's Roadmap and OKR planning cycles, and Business Rhythms to ensure successful execution and OKR attainment. * Manage stakeholder alignment across engineering leadership, ensuring program visibility, clear prioritization trade-offs, and sustained momentum on strategic bets. IN ORDER TO BE SUCCESSFUL, YOU MUST BRING * 5+ years in Technical Program Management within platform engineering, developer experience, or infrastructure, including leading multi-team migrations or platform rollouts that span multiple quarters and require broad organizational coordination. * Strong technical fluency across CI/CD, build systems, code review tooling, microservices, containerization, observability, and cloud-native platforms. * Fluency in the AI developer tooling landscape, including coding assistants, agentic workflows, cloud dev environments, and the infrastructure that supports them. * Track record of driving adoption of internal tools and platforms, with an instinct for measuring success through developer satisfaction and usage—not just delivery—and prioritizing accordingly. * Experience with agile program management, OKR/roadmap planning, and portfolio prioritization across multiple engineering teams. * Excellent communication skills with a track record of driving alignment in ambiguous, fast-moving environments. EXPECTED SALARY RANGES * For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $145,400 - $188,100. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Note: Thumbtack uses AI tools to support our resume screening process. However, our Recruiting team’s expertise and judgment guide hiring decisions. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Sr. Solutions Engineer - Mulesoft

Axs

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.   The Role AXS is seeking a Sr. Solutions Engineer - Mulesoft to designs, build, deploy, and operate API-led integrations on Mule 4 using Anypoint Platform. They will delivers reusable, testable APIs, interfaces, and integration flows that support enterprise connectivity across business systems. They will partner with architects, engineers, and stakeholders to implement secure, observable, and scalable integrations, with strong emphasis on DataWeave transformations, API lifecycle management, CloudHub deployments, and automated testing with MUnit. What Will You Do? * Design, build, test, deploy, and support Mule 4 APIs and integrations using Anypoint Studio and Anypoint Platform. * Implement API-led connectivity patterns across System, Process, and Experience APIs with reuse and governance in mind. * Develop DataWeave transformations for JSON, XML, CSV, and other payload formats. * Configure and manage API deployments to CloudHub, including runtime properties, environment-specific configuration, and operational support. * Apply API policies and security controls in Anypoint Platform, including authentication, rate limiting, and SLA enforcement. * Author and maintain MUnit test suites, including mocks, spies, and coverage validation. * Document API interfaces, contracts, error handling patterns, and reusable assets in alignment with enterprise standards. * Partner with DevOps and engineering teams on CI/CD, environment promotion, observability, and performance tuning. * Support deployed integrations in production by monitoring runtime health, troubleshooting issues, and participating in incident resolution as needed. What Will You Bring? * Bachelor's Degree or equivalent experience required; degree in Computer Science, Information Systems, Engineering, or related technical field preferred. * 3-5 years in integration development, including hands-on experience with Mule 4, Anypoint Studio, and Anypoint Platform. * Salesforce MuleSoft Developer certification required (or actively being pursued). Additional MuleSoft or Anypoint Platform certifications * Experience designing, building, testing, and deploying REST-based APIs and integrations. * Solid experience with DataWeave transformations and common integration data formats including JSON, XML, Paquet Avro and/or CSV. * Working knowledge of API lifecycle practices, deployment to CloudHub, and production support considerations. * Experience with MUnit testing, including mocks, spies, and coverage validation. * Experience with API-led connectivity patterns, reusable interface design, and error contract documentation preferred. * Experience with CI/CD pipelines, environment promotion strategies, and performance tuning preferred. * Knowledge of Salesforce platforms and how they interact with MuleSoft preferred. * Experience working with global, distributed teams across multiple time zones. * Experience with key Anypoint Platform components such as API Manager, Runtime Manager, and Exchange preferred. * Experience working with a broad range of connectors and integration protocols, such as HTTP/REST, SOAP, SFTP, databases, messaging, and Salesforce integrations, preferred. * Experience working with real-time data ingestion patterns, using Kafka with data endpoints in SFMC and Data Cloud.Hands-on proficiency with Mule 4, Anypoint Studio, and core Anypoint Platform capabilities. * Strong understanding of API lifecycle fundamentals, including design, development, deployment, and operations. * Solid knowledge of RAML and/or OpenAPI Specification for API design. * Strong DataWeave skills for transformation and expression development across JSON, XML, CSV, and related formats. * Experience implementing robust error handling, variable management, and connector-based integration flows. * Working knowledge of CloudHub deployment, runtime configuration, logging, and operational monitoring. * Experience applying API policies and security controls, including authentication, rate limiting, and SLA management. * Knowledge of API-led architecture patterns across System, Process, and Experience APIs. * Experience authoring and executing MUnit tests, including mocks, spies, and coverage validation. * Familiarity with CI/CD pipelines, source control, and environment promotion strategies for Mule applications. * Strong technical documentation skills, including interface specifications, error contracts, and reusable asset documentation. * Ability to collaborate effectively with architects, platform teams, and business stakeholders in distributed environments. * Knowledge of Salesforce platforms and enterprise application integrations preferred. * Experience with Agile tools such as Jira and GitHub or comparable DevOps platforms.     At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.    Pay Scale: $140,000 – $166,500 Individual compensation is determined by skills, qualifications, experience, and market location. Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.   *Employer does not offer work visa sponsorship for this position.   What’s in it for You? * Extraordinary People – we’re not kidding! * Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world. * Development and Learning – Opportunities for learning and leveling up through training and education reimbursement. * Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.       Curious about the typical interview process for this position? Here's what to expect: * Stage 1: 20-30 min virtual interview (Recruiter) * Stage 2: 60-min virtual interview (hiring manager) * Stage 3: 45-min virtual Team Lead interview * Stage 4: 60-min virtual Peer Interview * Stage 5: 45-min virtual Team Lead interview *This schedule may be subject to change.     More about AXS   AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  To learn more about our culture and values, visit: https://solutions.axs.com/careers/     More about AEG For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.     AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.      #LI-Remote

Sr. Recruiting Manager, Engineering & Data

Thumbtack

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. ABOUT THE TALENT ACQUISITION TEAM We are a lean, high-performing recruiting function embedded in the business — operating as true strategic partners to Engineering, Data, Product, Design, Marketing, Sales and G&A leaders. We are building an AI-native recruiting operation: using data and technology to improve how we find, evaluate, and hire talent at every stage of the funnel. Our team holds a high bar for quality of hire, moves with urgency, and treats recruiting as a strategic lever for how Thumbtack scales.   ABOUT THE ROLE As Sr. Recruiting Manager for Engineering and Data, you will own the full technical recruiting vertical end-to-end. This is a player-coach role — you will carry your own requisitions while directly managing a Senior Recruiter on the team. You will serve as the senior talent partner to our Engineering and Data organizations, owning relationships at the leadership level, driving hiring strategy, and continuously improving how we hire technical talent at Thumbtack. This role reports to the Director of NA Recruiting. WHAT YOU’LL DO * Own all Engineering and Data recruiting end-to-end: intake through close, across a portfolio of technical roles at all levels * Directly manage and develop a Senior Recruiter while maintaining your own requisition load as a player-coach * Build and execute talent strategies for Engineering and Data, including long-term pipeline development for hard-to-fill and senior roles * Serve as the primary recruiting partner to Engineering and Data leadership — owning relationships, driving alignment, and holding hiring teams accountable to process and quality standards * Use funnel data and hiring outcome metrics to diagnose recruiting challenges, identify root causes, and drive process improvements independently * Contribute to Thumbtack’s AI-native recruiting agenda — identifying where AI tooling can improve how we source, screen, and evaluate technical talent   IN ORDER TO BE SUCCESSFUL, YOU MUST BRING * 8+ years of full-cycle recruiting experience, including significant experience recruiting for Engineering and/or Data organizations. * 2+ years of experience leading recruiters, including performance management, coaching, workload planning, and professional development. * Demonstrated success building trusted partnerships with senior business leaders and influencing hiring decisions through data and market insights. * Strong expertise in structured interviewing, selection methodologies and recruiting process design * Experience leading complex offer negotiations and advising stakeholders on talent market dynamics, hiring strategy, and close plans. * Proven ability to use recruiting analytics and funnel metrics to identify opportunities, diagnose challenges, and drive measurable improvements. * A practiced, hands-on relationship with AI tools in your recruiting workflow and a point of view on where AI creates real leverage   EXPECTED SALARY RANGES * For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $210,800 - $285,200 * For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $189,600 - $256,500 * For candidates living in all other US locations, the expected salary range for this role is currently $179,400 - $242,700 Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.