Vice President, Data & Insights

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE As Director, Support Engineering for EMEA, you'll manage an experienced, distributed team serving enterprise customers across Europe, the Middle East, and Africa. Reporting to the Vice President of Support Engineering, you'll own the region's people strategy, operational delivery, and customer support outcomes while building a healthy team that delivers a strong customer experience. You'll bring deep experience managing multi-country teams, operating across time zones, and shaping enterprise technical support in an AI-first environment. As a member of the global Support Engineering management group, you'll work with peer managers across the Americas and Asia-Pacific to improve service delivery, regional coordination, and GitLab's global support strategy. WHAT YOU’LL DO * Manage the full people agenda for the EMEA Support Engineering team, including performance, career development, succession planning, retention, internal mobility, and team culture across multiple countries. * Manage managers and senior contributors across EMEA time zones, setting clear expectations and supporting consistent performance. * Partner with the EMEA People Business Partner on employment considerations across jurisdictions, including Works Council engagement where applicable. * Own regional service-level target performance, customer satisfaction, ticket quality, resolution outcomes, escalation workflows, and reporting against global key performance indicators. * Improve shift handoffs and Request for Help coordination with Product Engineering and Support Engineering hubs in the Americas, Asia-Pacific, and Bengaluru. * Oversee EMEA's adoption and ongoing improvement of GitLab's AI toolchain, working with Support Operations and Strategy on tooling, data insights, capacity planning, and staffing management. * Represent the needs of EMEA customers inside GitLab by identifying field patterns, escalating systemic product issues, influencing the product roadmap, and joining customer or partner conversations that require executive support. * Shape global Support Engineering strategy with peer managers, including geographic coverage, quality standards, knowledge exchange, the operating model, annual planning, headcount modeling, and the regional roadmap. WHAT YOU’LL BRING * Progressive experience in technical support engineering or a related customer-facing technical discipline. * Experience managing managers, senior contributors, and distributed teams through a manager-of-managers structure. * Experience managing multi-country teams in EMEA, with knowledge of employment considerations, cultural differences, and communication across time zones. * A track record of owning service delivery, including service-level target outcomes, escalations, and operational performance in a globally distributed environment. * Experience with or interest in AI-assisted support delivery, with the ability to guide adoption and improve workflows. * Clear written and verbal communication skills, including the ability to work with executives and work with others synchronously and asynchronously. * Proficiency with support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools. * Knowledge of DevSecOps, continuous integration and continuous delivery, Kubernetes, cloud-native infrastructure, or GitLab gained through customer-facing work, platform use, administration, or support operations. ABOUT THE TEAM The GitLab Support Engineering team is distributed across the Americas, EMEA, and Asia-Pacific. The EMEA region represents some of our deepest and most complex enterprise customer relationships. Support Engineers and Managers work on tickets and help GitLab's customers, and they also dig into code and logs to find root causes. Collaboration here is extraordinary. We solve complex problems jointly, participate in pairing sessions and one-to-one meetings, and stay in contact across time zones through deliberate asynchronous habits. HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Stanley/Stella

YOUR PURPOSE AT STANLEY/STELLA The Vice President of Sales will lead the strategic growth of Stanley/Stella’s US sales organization, focusing on premium market positioning, large account development, and long-term channel expansion. This individual will bring a strong network of key industry relationships and a proven ability to develop strategic partnerships within the premium blank industry.  This role is designed for a senior sales leader who can balance high-level strategic thinking with hands-on relationship management and operational discipline. The VP of Sales will mentor and elevate an experienced outside sales organization while helping create scalable business opportunities with key accounts aligned to Stanley/Stella’s premium and selective distribution model.  The ideal candidate is a collaborative and cross-functional leader who embraces operational excellence, thrives in data-driven environments, and ensures teams fully leverage CRM platforms and BI tools to maximize commercial performance and customer engagement.  This leader must understand how to build brand value, not simply drive volume and have experience positioning premium products within competitive markets. YOUR ROLE AND IMPACT Strategic Account Development  * Leverage existing industry relationships and network to open and expand large national and regional accounts focused on premium apparel solutions.  * Collaborate closely with the outside sales team to structure and negotiate strategic deals that create long-term mutual value.  * Lead executive-level customer conversations focused on growth strategy, partnership alignment, and market expansion.  * Develop strategic business plans for key accounts that create sustainable long-term growth opportunities.  Leadership, Mentorship & Culture  * Mentor, coach, and develop a seasoned sales team with deep industry experience while fostering a high-performance and collaborative culture.  * Create alignment between strategic company initiatives and field execution.  * Lead by example with a hands-on, collaborative leadership style that supports teamwork across all departments.  Selective Dealer Network Strategy  * Create scalable partnership models and commercial programs that incentivize decorators to actively represent and promote the Stanley/Stella brand.  * Build strategic levers and growth initiatives that strengthen dealer engagement, loyalty, and market representation.  * Ensure channel alignment while protecting the integrity and premium positioning of the brand.  Strategic Market Positioning  * Help define Stanley/Stella’s strategic positioning across targeted industry segments and customer profiles.  * Analyze market trends, competitive dynamics, and customer insights to identify growth opportunities and refine go-to-market strategies.  * Serve as a key voice in shaping the company’s long-term commercial strategy within the US market.  Sales Operations, CRM & Data-Driven Leadership  * Lead a highly data-driven sales organization focused on measurable growth, pipeline visibility, and strategic account management.  * Drive CRM excellence across the organization, ensuring consistent usage, pipeline accuracy, account tracking, and sales activity management.  * Help build a culture where data and insights are central to decision-making, opportunity prioritization, and strategic account management.  Cross-Functional Collaboration & Commercial Execution  * Operate as a highly collaborative and transversal leader, partnering closely across sales, planning, operations, finance, customer service, logistics, and marketing teams to drive aligned business execution.  * Foster a culture of transparency, accountability, and cross-functional communication throughout the organization.  * Ensure strategic initiatives and customer opportunities are aligned with operational capabilities, inventory strategies, and long-term business objectives.  * Partner with leadership to continuously improve reporting visibility, sales processes, and operational efficiencies across the commercial organization.  ABOUT YOU * 10+ years of senior sales leadership experience within the apparel, promotional products, wholesale blank apparel, or related industries.  * Strong existing network of large accounts and strategic relationships within the premium blank apparel and decorator ecosystem.  * Demonstrated success leading and mentoring experienced sales professionals.  * Excellent communication, negotiation, leadership, and presentation skills.  * Entrepreneurial mindset with the ability to help scale a fast-growing business.  * Must be based within commutable distance of Orange County and willing to travel nationally up to 50–75% of the time.

Calendly

WHAT’S IN IT FOR YOU?  Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. A DAY IN THE LIFE OF A DIRECTOR, BRAND AND ADVOCACY AT CALENDLY WHAT'S SO GREAT ABOUT WORKING ON CALENDLY'S MARKETING TEAM? We are the team behind how millions of people discover, understand, and fall in love with Calendly. From shaping our brand narrative to mobilizing customers and employees as authentic advocates, our Marketing team drives the awareness and affinity that fuels Calendly's growth. We move fast, think boldly, and are deeply committed to telling stories that matter — and we're looking for a leader to help us do it at scale. WHY DO WE NEED YOU? We are looking for a Director of Brand and Advocacy who will bring strategic vision, operational excellence, and a genuine passion for brand storytelling to one of our most critical functions. You will report to the Vice President, Brand and Product Marketing and be responsible for owning Calendly's brand amplification strategy across social media, PR and communications, and customer advocacy channels. You will lead a talented team — a Social Media Lead, a Customer Advocacy Lead, and a PR Contractor — and be accountable for both the channel programs that maximize distribution and the compelling content and campaigns that feed them. You will also serve as a key cross-functional partner to our Internal Communications and Employee Experience teams, helping to activate employees as authentic brand voices. ON A TYPICAL DAY, YOU WILL: * Define and evolve Calendly's integrated brand amplification strategy, setting a 1–3 year vision for how we show up across social, PR, and advocacy channels to grow awareness, share of voice, and brand affinity. Translate company and product priorities into coordinated programs that make Calendly's story impossible to ignore. * Lead and develop your team — a Social Media Lead, Customer Advocacy Lead, and PR Contractor — by setting clear goals, providing coaching, and creating an environment where each person can do their best work. Hold the team accountable to outcomes while removing blockers and advocating for resources needed to execute. * Oversee Calendly's social media strategy and execution, partnering with the Social Media Lead to develop platform strategies, content pillars, editorial calendars, and channel-specific playbooks that grow reach and drive meaningful engagement. Ensure social content is on-brand, audience-first, and connected to the broader marketing narrative. * Guide and provide strategic direction to our PR contractor, helping shape Calendly's narrative, prioritize media opportunities, and ensure PR efforts are tightly connected to broader brand and business goals. Serve as the internal voice of the brand in all communications decisions, translating company priorities into clear story angles and messaging frameworks the PR contractor can execute against. * Build and scale customer advocacy programs that identify, activate, and nurture brand champions — turning customer success into reviews, testimonials, case studies, speaking opportunities, and community engagement that amplify Calendly's story at scale. Design the systems and incentive structures that make participation easy and sustainable. * Partner with Internal Communications, Employee Experience, and the Social Media Lead to activate employees as authentic brand voices on social and professional networks. Provide strategic direction, content toolkits, and brand guidance that makes it easy for employees to share Calendly's story in ways that feel genuine and impactful. * Partner cross-functionally with creative, product marketing, demand gen, and executive communications teams to develop compelling content and campaigns that feed all brand and advocacy channels. Ensure creative quality, message consistency, and strong alignment between brand moments and business objectives. * Establish KPIs and a reporting cadence to measure the impact of brand, PR, and advocacy programs — tracking reach, share of voice, engagement, and pipeline influence. Use data and insights to continuously optimize strategy and communicate program effectiveness to senior leadership. WHAT DO WE NEED FROM YOU? BASIC QUALIFICATIONS * 15+ years of progressive experience in brand, communications, or marketing roles, with at least 3 years in a director-level or equivalent senior leadership position managing cross-functional teams. * Demonstrated track record of developing and scaling integrated brand amplification strategies across social media and customer advocacy channels, with the ability to set strategic direction for PR and communications efforts executed by agency or contractor partners. * Proven experience leading and developing direct reports and contractor/agency relationships, with a strong track record of building high-performing, accountable teams. * Deep expertise in B2B social media strategy and content development, including platform best practices across LinkedIn, X (Twitter), and other key channels relevant to a SaaS audience. * Comfort working with and providing strategic guidance to PR contractors or agency partners — able to set messaging direction, prioritize story opportunities, and evaluate PR output without needing to be a hands-on media relations practitioner. * Experience building or scaling customer advocacy, reference, or community programs — including reviews, testimonials, brand ambassadors, and customer marketing initiatives. * Data-driven mindset with the ability to establish KPIs, measure program effectiveness across channels, and translate insights into strategic decisions. * Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time. PREFERRED QUALIFICATIONS * Experience in B2B SaaS or technology companies, ideally in a product-led growth environment where brand and advocacy play a key role in the growth flywheel. * Familiarity with customer advocacy platforms (e.g., Influitive, Khoros, or similar) and community management tools used to manage and scale advocate programs. * Experience partnering with internal communications or people teams to shape employee-facing brand initiatives, or familiarity with employee advocacy platforms (e.g., EveryoneSocial, Bambu) as a collaborator or sponsor of the program rather than a primary operator. * Strong existing relationships with B2B technology, productivity, or SaaS media contacts that can be activated for Calendly's benefit. * Experience launching integrated brand campaigns from concept through execution, including partnering with creative and design resources to develop compelling content. * Background spanning both in-house and agency environments, with a strong understanding of how to set clear scopes of work and get the most from contracted relationships. Tier 1 Salary Hiring Range $223,835—$279,793 USD Tier 2 Salary Hiring Range $205,182—$256,477 USD Tier 3 Salary Hiring Range $186,529—$233,161 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: * Tier 1: San Francisco, CA, San Jose, CA, New York City, NY * Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA. * Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement here Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection This role may require occasional travel for company events, team collaboration, or offsites.