Job Title: Cashier
Department: Front End
Job Region: Oregon/SW Washington
Reports-To: Front End Manager
Exemption Status (typically): Non-Exempt
Requirements: As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening,
weekend, and holiday shifts per the needs of the business. Must complete and maintain any required food and work safety
trainings/certifications.
About the role: Operates cash register and point-of-sale systems, processes and bags customer orders, and performs carry-outs.
Provides exceptional customer service and contributes to a positive and collaborative team environment.
General Requirements:
* Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer
experience.
* Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying
staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable
laws.
* Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
* Demonstrates a solutions-oriented approach to problems or concerns.
* Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning
environment. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful
workplace where everyone is welcome.
* Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in
order to improve performance.
* Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
* Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies.
Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
* Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and
responsibilities.
* Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in
interactions with co-workers, customers, and the community.
* Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
Position Responsibilities:
* Rings up and bags groceries using company taught best practices and customer preference. Assist customers with carry-outs as
needed.
* Assists customers in the Self-checkout (SCO) area through high levels of customer engagement. Interacts with SCO terminals or
mobile terminal to monitor and support transactions.
* Prepares Front End department for store opening and closing.
* Accountable for following cash handling, register and return procedures.
* Complies with alcohol sales regulations.
* Processes returns per policy and requests assistance from lead or management for complex returns.
* Uses Front End resource guide and store walks to learn PLUs and accurately process customer orders.
* Keeps cash drawer organized throughout shift.
* Assists with product go-backs. Re-stocks, rotates and faces products with attention to quality and expiration dates. Handles
damaged and spoiled product according to company policy.
* Responsible for assisting customers with container returns and overall upkeep of bottle count and recycling areas. Performs
manual container counts as needed.
* Maintains cleanliness, organization and rotation of all areas, products and supplies. May assist in additional light cleaning /
housekeeping tasks when needed.
* Maintains awareness of current ads, promotions, holidays and events.
* Demonstrates familiarity with products throughout store with willingness to continue learning.
* Tools and Equipment Used (not all inclusive): This position requires the use of handheld devices and other technology and may
be required to use the following tools and equipment: baler, hand truck, POS, industrial kitchen equipment (i.e. blast chiller,
grill, knives/blades, oven, grills, scales, etc.), basic housekeeping/janitorial and standard office equipment.
* This position works at a Medium level. Required frequently and up to continuously to be on feet with a mix of standing and
walking throughout shift. Sitting seldom required. Up to occasionally, dependent on location, required to climb stairs, step
stool and /or ladders.
* Continuously required to: lift 1-10 pounds; push/pull 1-10 pounds; use arms, hands and wrists; grasping/squeezing.
* Frequently required to: lift 11-20 pounds; twist; reach below shoulder.
* Occasionally required to: carry 1-50 pounds; push/pull 11-20 pounds; bend/stoop; crouch/squat; reach at/above shoulder.
* Performs other tasks and duties as assigned.
*Medium means the worker can occasionally (1 – 33%) lift 50 pounds and can lift or carry objects weighing up to 25 pounds
frequently (34 – 66%).
What you Bring as a Candidate:
* Previous customer service, food service, retail or grocery experience preferred.
* Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
* Knowledge of retail Front End and/or cash-handling experience highly preferred.
* Entry level experience with MS Office. Working knowledge with POS, inventory or other retail specific software preferred with
skills to learn new computer software and technology.
Physical and Environmental Work Space: Work occurs in a grocery store environment which includes surfaces that can be wet and
slippery, depending on location may have stairs or elevators, moderate noise level, and temperature extremes in controlled
environments in the cooler and freezer, and depending on location, working outside in all temperatures. There may be exposure to
certain allergens and / or chemicals. In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and
other applicable state or local law, we will offer reasonable accommodations to qualified applicants and employees with
disabilities.
This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements, but constitutes a
general definition of the position's scope and function within our company. New Seasons Market reserves the right to amend and
change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.
Deadline: Aug 17Posted: Jul 18
