Account Manager

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Oracle, Faire, Lightspeed, and Navan - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business,  as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.  We are looking for a proactive and adaptable Account Manager to join our team in Sao Paulo. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.  Enterprise Account Manager (Affirmative Action for Black Community) As an Account Manager at Adyen, you will manage our largest enterprise merchants by building strong relationships with key merchant contacts. The ideal candidate is a born networker who thrives in a fast-paced, diverse and entrepreneurial environment. You'll be managing relationships with local and international merchants across multiple industries and channels, so life is never dull! You will understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow. What you’ll do: * Own and grow a portfolio of enterprise merchants, meeting our team’s strategic and financial goals * Build strong merchant relationships and navigate their organizations to align the right external and internal stakeholders * Provide strategic and consultative advice to help influence and fulfill the global payments strategy of enterprise companies * Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen’s product innovation and development, and delivering merchant projects * Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders Who you are: * You're a high-energy, dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive * Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management * Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions * Highly skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals * Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results * You have experience working with Enterprise Accounts * Professional proficiency (written and verbal) in English and Portuguese Ready to meet us? If you are excited about this role, apply by clicking the link below. We can’t wait to meet you! Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

Location: Brazil We Are:  RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.  Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients. You Will: * Manage a portfolio of clients independently with focus on large clients * Support campaigns through the whole lifecycle * Ensure client satisfaction and high retention * Regular performance reporting to clients, persuasive QBR presentations for large clients * Ensure timely payments * Negotiate business terms and doing upsell * Push optimizations to meet client goals and internal goals * Internal reporting on campaigns and individual performance * Mentor for junior colleagues (new AMs and jAMs) in campaign management area * Drive company-wide or local projects in account management * Build expertise and being go-to person in some areas of knowledge Desired Experience:  * Experience in account management, managing large clients * Experience in e-commerce and/or in retargeting * Persuasive communication, experience in negotiations and presentations * Some experience in developing others would be an asset * Strong problem solving skills, quantitative skills, very good command of Excel * Good track record, success cases in the previous role(s) * Strong and clear motivation, being able to self-motivate * Advanced English     We Offer:    * Full package of benefits, such as: VR, Health Insurance, Gympass, Budget for language courses, etc. * Global environment - you will be working with teams from abroad. * Remote working. Apply now!  You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it. Information for Applicants: Brazil