Alternance - Business Process Owner Logistique H/F/X

Program Manager, Revenue Journey Office

Elastic

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. WHAT IS THE ROLE The Revenue Journey Office (RJO) is part of Global Revenue Operations. It manages the tools and processes for Elastic's revenue journey. This journey includes managing all post sales customer journey activities. As a Program Manager, you will own and continuously improve key business processes across two critical domains: Customer Onboarding & Adoption (post-sale customer value realization) and Renewal Expansion. You will work with teams from Sales, Field Engineering, Customer Success, Services, Product, Finance, and IT. Your goal is to develop strategy for and optimize post sales systems, tools and processes. Your efforts here will improve post-sales and sales productivity, accelerate customer outcomes, and support Elastic's growth. What You Will Be Doing * Own the strategy, governance, and continuous improvement of global post-sales processes, including customer onboarding, adoption, renewals, and expansion. * Work with stakeholders to create standardized onboarding journeys. Define success milestones, playbooks, health metrics, and handoff processes. These improvements will help customers get value faster. * Serve as the business owner for post-sales tools (e.g., QuadSci), guiding governance, data quality, automation, and user adoption. * Lead cross-functional initiatives that simplify workflows, improve the user experience, and increase operational efficiency. * You will work with Revenue Operations, Sales, Customer Architecture, Customer Onboarding, Services, Product, Finance, and IT. Your goal is to successfully prioritize improvements and manage changes. * Establish governance, reporting, and executive communications that measure adoption, process health, and business impact. * Evaluate new technologies and vendor capabilities to shape the post-sales technology roadmap. * Identify and mitigate cross-functional risks while partnering with other Revenue Journey Office Program Managers to ensure alignment across the end-to-end revenue journey. WHAT YOU BRING * 5–8 years of program management, Revenue Operations, Sales Operations, or business transformation experience in a B2B SaaS environment. * You have successfully led initiatives that include various teams, processes, systems, and organizational changes. * Solid understanding of the post-sales customer lifecycle, including onboarding, services, adoption, and expansion. * You should have experience turning business needs into scalable solutions that focus on Salesforce. These solutions should balance governance and ease of use. * Robust analytical skills. Great communication skills. Good stakeholder management abilities. Proficient in presenting to executives. * Hands-on experience with post-sales platforms such as QuadSci, Salesforce, Outreach, Seismic, or similar technologies. * Familiarity with AI-enabled workflows, global operating models, and enterprise governance. This role is ideal for someone who enjoys solving complex operational challenges, building scalable programs, and influencing how a global revenue organization operates. Your work will directly shape how Elastic sells, serves, and grows with customers worldwide.   #LI-AM2 Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.   The typical starting salary range for new hires in this role is listed below.  In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.  These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.   An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $106,900—$169,100 USD The typical starting salary range for this role in the select locations listed above is: $128,200—$202,700 USD ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. * Competitive pay based on the work you do here and not your previous salary * Health coverage for you and your family in many locations * Ability to craft your calendar with flexible locations and schedules for many roles * Generous number of vacation days each year * Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service * Up to 40 hours each year to use toward volunteer projects you love * Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.

Program Manager, Revenue Journey Office

Elastic

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. WHAT IS THE ROLE The Revenue Journey Office (RJO) is part of Global Revenue Operations. It manages the tools and processes for Elastic's revenue journey. This role specifically focuses on managing all pre-pipeline and top-of-funnel prospecting activities by our sales team. As a Program Manager, you will own and continuously improve key business processes and systems from the Customer Awareness to Opportunity Qualification stages of the revenue journey. You will work with teams from Sales Development, Inside Sales, Mid-Market & Enterprise Sales, Revenue Operations, Marketing/Demand Generation, IT, and Product. Your goal is to develop strategies for and optimize prospecting systems, tools, and processes. Your efforts here will improve our sellers’ productivity, accelerate pipeline generation, and support Elastic's growth. WHAT YOU WILL BE DOING * Align the strategy, governance, and continuous improvement of global revenue processes and systems supporting inbound lead qualification, outbound prospecting, and pipeline generation. * Create standard prospecting journeys in collaboration with your business stakeholders. Define playbooks, success milestones, and health metrics. Establish seamless handoff processes between SDRs, IAEs, and Field Sales to ensure leads convert to opportunities faster. * Serve as the tool strategy owner for key prospecting systems (e.g. Surfe, ZoomInfo, Sales Navigator, Demandbase), ensuring solid data quality, governance, automation, and user adoption. * Lead cross-functional initiatives that simplify daily prospecting workflows, reduce manual data entry, and improve the overall user experience for SDRs, IAEs, and AEs. * Partner with stakeholders across Revenue Operations, Sales Development, Inside Sales, Field Sales, Marketing, IT, and Product to prioritize enhancements, manage change, and drive adoption of new capabilities. * Establish program governance. Define success metrics (e.g., lead conversion rates, meetings booked, pipeline generated) and reporting that will measure tool adoption, the health of top-of-funnel processes, and overall business impact. * Evaluate new technologies and vendor capabilities while helping shape the revenue operations roadmap for the pre-pipeline ecosystem. * Actively identify cross-functional risks to your program and the strategy for your prospecting ecosystem, and work to mitigate those risks. * Coordinate and collaborate with other RJO program managers to evaluate the impact to the overall Revenue Journey sales ecosystem. WHAT YOU BRING * 5–8 years of program management, revenue operations, sales operations, or business transformation experience in a high-growth B2B SaaS environment. * Proven success leading large initiatives involving cross-functional teams, business processes, systems, and organizational change. * A solid knowledge of the B2B revenue lifecycle is important, with deep expertise in top-of-funnel motions. This includes managing inbound and outbound prospecting strategies and understanding SDR/IAE/AE productivity metrics. * Experience translating business requirements into scalable processes and system-centered solutions while balancing governance with field usability. * Top-notch analytical and problem-solving skills with experience using data to identify opportunities, measure outcomes, and influence decision-making. * Outstanding communication, stakeholder management, and executive presentation skills with the ability to build alignment across global organizations. * Deep experience with Salesforce, as well as sales engagement and prospecting tools (e.g., Outreach, Salesloft, ZoomInfo, Surfe, Lusha, LeanData, Demandbase, 6sense, Gong). * Skilled with AI-enabled prospecting workflows, global operating models, and modern pipeline generation tactics. * Experience with enterprise-scale governance is preferred. This role is ideal for someone who enjoys solving complex operational challenges, building scalable programs, and influencing how a global revenue organization operates at the top of the funnel. Your work will directly shape how Elastic prospects, sells and grows with customers worldwide.   #LI-AM2 Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.   The typical starting salary range for new hires in this role is listed below.  In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.  These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.   An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $113,100—$178,900 USD The typical starting salary range for this role in the select locations listed above is: $135,900—$215,100 USD ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. * Competitive pay based on the work you do here and not your previous salary * Health coverage for you and your family in many locations * Ability to craft your calendar with flexible locations and schedules for many roles * Generous number of vacation days each year * Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service * Up to 40 hours each year to use toward volunteer projects you love * Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.

US Export Control Officer

The Exploration Company

Here at The Exploration Company, we are developing, producing, and operating Nyx, a modular and reusable space orbital vehicle that can eventually be refuelled in orbit and that can carry cargo - and potentially humans in the longer run. We are looking for a US Export Control Officer to own the day-to-day execution of U.S. export controls at TEC US LLC. In this role, you will make clear, practical, and well-documented decisions on the handling of controlled hardware, software, and technical data, while helping teams move quickly without creating compliance risk. You will work at the intersection of engineering, digital tools, procurement, legal, and operations. You will lead U.S. export-control execution for TEC US LLC, partner closely with the other Export Control Officers on cross-jurisdiction matters, and build the discipline, records, and training needed to keep the company audit-ready as programs scale. KEY RESPONSIBILITIES: In this role, you will be responsible for the legally compliant and operationally effective execution of U.S. export controls across TEC US LLC. Day-to-day responsibilities will include: * Act as the U.S. export-control decision owner for controlled events, including first releases, new recipients or countries, access changes, travel access, external collaboration, scope changes, and incidents. * Review, validate, or escalate jurisdiction and classification outcomes with technical data owners before external release, expanded internal access, or new collaboration scope is approved. * Own U.S. licensing and authorization activity, including applicability analysis, preparation and filing support, conditions tracking, reporting obligations, and coordination with government authorities when needed. * Operate the export-control decision workflow in Zendesk with complete required fields, clear legal rationale, and a traceable record of assumptions, approvals, and restrictions. * Ensure approved collaboration paths are followed, with SharePoint as the default controlled repository and alternate transfer tools used only where explicitly approved and documented. * Enforce handling, marking, and access-control requirements across M365, SharePoint, Teams, DocSend, and related systems, and ensure SpaceVault classification and clearance labeling are completed where required. * Review and approve the access model for external personnel, suppliers, and other third parties involved in controlled-data collaboration. * Coordinate sanctions, restricted-party, end-use, and end-user escalations with Legal, Procurement, and other relevant functions when screening hits or red flags appear. * Maintain complete evidence chains for export-control decisions, including decision records, approvals, screening results, classifications, licenses or exceptions used, and access or activity logs. * Run periodic compliance monitoring, including monthly control reviews, reconciliation of approvals against actual access, and follow-up on incidents, exceptions, and corrective actions. * Develop, maintain, and improve export-control procedures, standard work, and training material so that requirements are understood and applied consistently across teams. * Deliver role-based training and practical guidance to engineering, IT, procurement, HR, quality, and operations stakeholders. * Monitor regulatory developments and policy changes affecting U.S. export-control obligations and translate them into actionable internal guidance. * Act as a company point of contact with U.S. authorities, customers, and external compliance stakeholders as required, and support management reporting and audit readiness. * Issue binding instructions for U.S. export-control scope and stop releases, access, or transfers when the legal basis, authorization, or evidence trail is insufficient. WHAT WE WOULD LOVE TO SEE FROM YOU: In the role of US Export Control Officer, ideally you will bring the following: * Bachelor’s degree in engineering, international trade, business, law, or a related discipline; equivalent practical experience is also welcome. * 5+ years of hands-on export control, trade compliance, or technology-transfer compliance experience in aerospace, defense, space systems, or another highly regulated technical environment. * Strong working knowledge of the EAR and ITAR, including jurisdiction, classification, licensing logic, deemed export and reexport concepts, recordkeeping, and enforcement risk. * Experience turning regulatory requirements into practical working rules for technical and operational teams. * Ability to operate effectively across Engineering, IT, Procurement, Legal, HR, Quality, and Operations. * Strong written and verbal communication skills, with disciplined decision documentation and the confidence to challenge unclear or non-compliant requests. * Experience with export-control workflows, controlled collaboration environments, and audit evidence management; familiarity with M365 and SharePoint-controlled environments is a plus. * Preferred: familiarity with EU dual-use controls or other non-U.S. export-control frameworks to support cross-jurisdiction coordination. * Preferred: experience supporting audits, investigations, voluntary disclosures, or regulator interactions. * Export Control Notice This role involves regular access to information and items subject to U.S. export controls. To meet the export-control requirements of the position, applicants must qualify as a U.S. person as defined by 22 C.F.R. § 120.62. Why you should join us! What makes us special here at The Exploration Company and why we think you will enjoy working here is:   * We’re Agile - we make decisions fast whilst keeping our goals and systems in mind  * We’re Open and Collaborative - we are transparent about risks and obstacles, so that we can cooperate to overcome them   * We have a lot of Fun - we refuel our energy knowing we are democratising space. It’s a wonderful and rare opportunity, are YOU up for the challenge?   We'd love to hear from you if you wish to be a part of our journey. Please submit your CV now for immediate consideration and we will be in touch shortly.    The Exploration Company is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Relocation assistance is provided for those willing to relocate including visa sponsorship where applicable.   All offers are contingent upon the successful completion of a background check, which will be subject to the country, role, and project you applied for. By submitting your application, you acknowledge and agree that any offer of employment may be conditional upon successful condition of this check. The Exploration Company partners with Zinc Work Limited located in the UK (Zinc), a third-party provider, to ensure this process as efficient and transparent as possible. If applicable, you will receive an email from Zinc upon acceptance of your offer with a link to a secure portal where you can provide the required information to Zinc.