Litigation Counsel

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord is looking for a Legal Vendor Program Manager to join our growing legal team. In this role, you will own the strategic and operational management of Discord's relationships with outside counsel and other legal service providers. You'll administer our e-billing and matter management platforms, manage outside counsel engagements, enforce billing guidelines, conduct spend analysis, and ensure reporting is accurate and timely. You will drive accountability, cost-effectiveness, and service excellence across Discord's law firm engagements and build the processes and tools that allow our legal vendor operations to scale. You will work closely with Discord's attorneys, Finance, Procurement, and other cross-functional teams. This role reports to the Director, Global Litigation. What you'll be doing * Own Discord's outside counsel and legal service provider relationships end-to-end, including requests for proposals, performance tracking, service level monitoring, and spend management against organizational expectations and competitive benchmarks * Develop and maintain outside counsel terms of engagement, billing guidelines, secondment agreements, and other documentation to ensure law firm adherence to company requirements * Partner with Finance to build and maintain legal spend accruals and forecasting mechanisms, outside counsel cost benchmarking, and ad-hoc legal analytics * Drive the development of playbooks, tools, systems, and processes that enable automation, scale, and optionality in legal vendor management across cross-functional stakeholders * Prepare and deliver regular reports to attorneys and Finance on outside counsel spend, vendor performance, and key metrics and trends * Own the end-to-end process for onboarding and off-boarding legal service providers, including collaborating with internal teams on conflict and security review and troubleshooting setup and access issues * Develop, administer, and enforce cost control strategies, including outside counsel rate structures, annual rate review and negotiation cycles, and alternative fee arrangements What you should have * 5+ years of experience in legal operations, legal vendor management, or a related role, including experience at a technology company * Hands-on experience with e-billing and matter management platforms; familiarity with invoice review, compliance workflows, and budget alignment processes * Proven track record managing law firm and legal service provider relationships, including rate negotiations and billing guideline enforcement * Advanced proficiency in Excel, including pivot tables and data visualization * Ability to break down complex projects into discrete components and work collaboratively and strategically across all levels of the organization * Strong analytical, financial, and contract negotiation skills Bonus points * Experience with Brightflag, LawVu, or similar e-billing and matter management platforms * Familiarity with Discord and the gaming or online communication industry * Experience developing or refining outside counsel guidelines and rate frameworks * Experience working with law firms providing legal services outside of the U.S. * Experience identifying and implementing AI or automation solutions across legal operations workflows, such as invoice review, matter tracking, or vendor management This role is based in San Francisco with a 2 day per week in-office expectation to support close partnership with our Finance team. The US base salary range for this full-time position is $144,000 to $162,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box, and we're looking for someone who is excited to join the team. Why Discord?  Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS * London, UK * Washington DC, US ABOUT THE ROLE As the world’s first connectivity cloud, Cloudflare helps connect and protect millions of customers globally. Everyone from individuals to the world’s largest enterprises use our unified platform of networking, security, and developer services to succeed everywhere in the world. This can sometimes make Cloudflare a target for litigation and regulation. We’re looking for a Litigation Counsel to join our team responsible for managing litigation matters around the world. The ideal candidate is comfortable confronting novel legal issues in a fast paced environment, while never losing sight of Cloudflare’s core principles. As Litigation Counsel, you’ll work with our internal legal team, external counsel, and stakeholders across the company to handle ongoing lawsuits, respond to litigation threats, and assist in broader legal strategy. You’ll help Cloudflare navigate a diverse set of legal issues around the globe including intellectual property, contracts and other business disputes, regulatory issues, and labor and employment matters. Cloudflare faces complex legal issues as a result of its role as an Internet infrastructure provider, including litigation and regulation relating to customer content on our network (i.e., “intermediary liability”). These cases require a strong interest in navigating challenging technical and legal issues in order to advance Cloudflare’s mission to help build a better Internet. The ideal candidate has the passion to keep pace with a fast moving docket, the curiosity to dive deep into evolving technology and Internet law, and the initiative to help scale our litigation function alongside a fast growing company. RESPONSIBILITIES * Work with our existing litigation team to help formulate and implement litigation strategies; * Evaluate and respond to litigation threats and legal matters in various jurisdictions around the world; * Help select, onboard, and manage outside counsel on all aspects of litigation (including factual development, briefing, hearings, trials, appeals, etc.) * Work cross-functionally to further develop Cloudflare’s approach to intermediary liability, AI, and other emerging legal and technology issues globally; * Assist in responding to and working with government regulators and private organizations on issues relating to Cloudflare’s products and services; * Communicate with business leaders across the company about ongoing litigation and litigation threats, and provide training and resources to address future legal risks. DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * Been admitted to practice law in the US or the UK; * 4+ years PQE either in a law firm or in-house (preferably with technology companies); * Experience litigating cases in one or more jurisdictions; * Strong communication skills and cooperative team player; * Ability to lead with empathy and understanding while embracing diverse points of view; * Flexibility to adapt and thrive in a fast paced environment; * Ability to work cross-functionally, with lawyers and non-lawyers, to establish principled, thoughtful, and effective solutions efficiently and in an amenable manner; * Ability to organize, prioritize, and manage many tasks on complex projects; * An ambitious mindset that enables you to successfully work independently and autonomously with limited guidance, but also to use good judgment and call out issues when needed. COMPENSATION Compensation Compensation may be adjusted depending on work location. * For Washington, D.C. based hires: Estimated annual salary of $150,000 - $207,000. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits * Medical/Rx Insurance * Dental Insurance * Vision Insurance * Flexible Spending Accounts * Commuter Spending Accounts * Fertility & Family Forming Benefits * On-demand mental health support and Employee Assistance Program * Global Travel Medical Insurance Financial Benefits * Short and Long Term Disability Insurance * Life & Accident Insurance * 401(k) Retirement Savings Plan * Employee Stock Participation Plan Time Off * Flexible paid time off covering vacation and sick leave * Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.