Staff Product Manager, AI Scheduling

Calendly

WHAT’S IN IT FOR YOU?  Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. ABOUT THE TEAM & OPPORTUNITY  This is an exciting opportunity to take on a high visibility role in delivering against Calendly’s most important business outcomes, and will also be an opportunity to set the standard for operational excellence at Calendly. We are looking for a dynamic and strategic contributor who can influence stakeholders across the organization, drive cross-functional alignment, and lead through influence to deliver on a portfolio of high-impact, high-complexity programs and projects.  This role reports to the Senior Director of Product Operations.  A day in the life of a Staff Product Operations Manager at Calendly As a Staff Product Operations Manager,  you will manage a portfolio of R&D programs and projects, ensuring that all aspects of the program are well defined and aligned – from setting program-level objectives and success metrics to driving alignment around scope, timelines, and dependencies; and actively managing and triaging ongoing risks and decisions to remove obstacles and impediments along the way. You may also launch and oversee core PDLC initiatives that span the R&D organization. On a typical day, you will be working on:  * Leading end-to-end delivery of a portfolio of strategic programs and projects from problem space definition to customer impact – including defining program-level OKRs, scope, resourcing requirements, milestone timelines, dependency management, risk mitigation, decision making, progress/impact tracking, health metrics, etc. * Partnering with leadership and cross-functional stakeholders across the organization to surface underlying needs and desired outcomes, anticipate and remove obstacles, and drive progress through clear problem framing and decision-making facilitation. * Establishing (and modeling) the standard for the Product Operations craft at Calendly – including establishing best practices for planning, prioritization, execution, governance, data-driven decision making, etc. * Improving cross-functional collaboration and communication by creating shared understanding and alignment, and serving as a leader to the team as we navigate uncertainty and change. * Identifying organizational problems and opportunities, then defining and leading the programs, processes, and tools needed to help the organization operate effectively and achieve its goals. What do we need from you? * 10+ years of product operations or direct program management experience managing high-complexity, high-visibility, high-impact enterprise-wide programs * Candidates must be located in San Francisco Bay Area; this role requires the candidate to come into the office 1-2 times a week * Demonstrated ability in leading programs across a wide range of business and technology-related topics from problem space definition to customer impact (bonus: strong understanding of SaaS technologies, Product Development Lifecycles or demonstrated ability to collaborate with engineering teams on complex technology programs) * The ability to assimilate different points of view to create shared understanding across a broad spectrum of stakeholders * Exceptional leadership and communications skills; proven ability to influence without authority, build trust, manage complexity and drive business results * Demonstrated experience managing programs in a remote-first environment, with familiarity applying change management practices to drive adoption; strong command of collaboration tooling administration and enablement (e.g., Jira, Confluence, automation workflows) * B.A. in a business or technical field; M.B.A., P.M.P, or comparable certification a plus * Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time What’s in it for you?  Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. Tier 1 Salary Hiring Range $230,520—$291,540 USD Tier 2 Salary Hiring Range $211,310—$267,245 USD Tier 3 Salary Hiring Range $192,100—$242,950 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: * Tier 1: San Francisco, CA, San Jose, CA, New York City, NY * Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA. * Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement here Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection This role may require occasional travel for company events, team collaboration, or offsites.

Thermondo

WE'RE LOOKING FOR At thermondo, our mission is to decarbonize every home, and technology is our primary lever for change. We are disrupting a massive industry bogged down by legacy systems and manual work. This is where you come in. We build the intelligent software and automation that gives us a decisive edge, allowing us to operate at a scale and efficiency our competitors can't match. We are looking for a Staff Engineer - Full Stack (f/m/d) to serve as a strategic technical leader. In this role, you will not just solve the problems we hand you; you will identify the problems we should be solving. You will report to a Domain Lead and act as a technically-focused peer, helping to define the vision for our platform and the AI strategies that will differentiate us in the market. IF YOU ENJOY THIS * Drive cross-team technical strategy. You will architect the high-level systems that connect our customer apps, internal tools, and data backbone, ensuring we build for long-term scalability and resilience. * Operate with high-level autonomy. You will translate vague business objectives into concrete technical roadmaps, proactively identifying opportunities for impact without needing a Product Manager to define every step. * Lead our AI Engineering evolution. You will co-design the patterns for integrating LLMs into our code - handling reliability, cost, and evaluation - while demonstrating to the wider organization how to build AI-native software. * Act as a force multiplier. You will elevate the entire department by removing developer bottlenecks, mentoring engineers, and championing AI-augmented workflows. * Bridge the gap between Business and Tech. You will partner with leadership to navigate ambiguity, translating complex architectural trade-offs into business value and leading large-scale initiatives to delivery. AND RECOGNISE YOURSELF HERE * Experienced: You have significant experience (10+ years) in software engineering, including operating at a Lead or Staff level in a modern product company. * Full Stack: You have deep, T-shaped expertise. You are great in Python and Node.js/TypeScript. You understand backend and frontend. You can reason about data flows and architecture, and you can build them too. * "Manager of One": You are self-directed. If dropped into ambiguity, you create clarity. You can effectively manage your time between coding, designing, and communicating without needing constant oversight. * Pragmatic: You avoid over-engineering. You understand that "boring technology" is often best, but you know exactly when to spend innovation tokens (specifically on AI and Cloud scalability). * Great Communicator: You write clear, persuasive technical documents (RFCs, ADRs). You can lead a room of engineers to a consensus even when opinions differ. You can articulate the business implications of technology in a room full of VPs. Bonus points * Production AI: Experience deploying LLMs in production (managing context windows, prompt engineering, vector databases, and evaluation frameworks). * Event-Driven Systems: Deep experience with asynchronous architectural patterns and specific systems like RabbitMQ, Google Pub/Sub and Kafka. * Legacy Migration: Experience strangling a monolith or migrating legacy systems to modern cloud-native architectures without downtime. * Familiarity with Sales: Experience writing software that enables Sales teams (ex: CRM, scheduling). * A passion for climate tech. You're motivated by our mission to decarbonize homes and are excited to apply your skills to a problem that matters. WHAT WE HAVE TO OFFER * In this role, you can expect an attractive compensation package starting from €100.000 * Join a team of Product Managers, Software Engineers, Designers, Data and Salesforce people who are excellent in their craft and are happy to share their knowledge and help you grow alongside them * Our team is using the latest frameworks and is working with a modern tech stack to build powerful products for our customers, craftspeople, and internal teams * Boost your skills with a dedicated annual learning budget to spend on conferences, courses or books  * Choose your own AI coding companion – we provide you with the license for the AI model or assistant of your choice  * We offer a challenge with purpose - the better our tech, the more people will live climate-neutral and the better the world becomes for future generations * We offer a fantastic culture in the tech team and beyond * Modern office in the heart of Berlin * Work from home - up to 3 days a week * You receive an Urban Sports Club membership & nilo.health membership * You can lease a job bike or bring your dog one day/week * Corporate Benefits at more than 100 partners * 20% employer contribution to your pension and disability insurance ABOUT US Every application is welcome here - regardless of gender, nationality, ethnic and social background, religion, ideology, disability, age, sexual orientation or identity. We are convinced that everyone is valuable and deserves a fair chance. Software has always been part of thermondo’s DNA. We have been the first to digitize trade a decade ago. Today, our proprietary software enables 800 thermondinos to scale the heating transition in Germany. But we want more. We want to enable fully digitized and smooth customer journey ensuring that all processes are coming together: commercial funnel, procurement, product, supply chain, project management, finance, dispatch, HR planning as well as customer facing offerings for maintenance and home energy management.  Our product & tech teams in Xberg - the heart of Berlin - are a highly diverse and multicultural bunch. They make sure that we can make a difference and scale the energy transition in Germany and work closely together with all departments.    Join our product & tech teams and pave the way for climate neutral living. DEIN BEWERBUNGSPROZESS * An initial interview with your Talent Acquisition partner, Jenny  * If we are both on the positive side, you will talk to our VP of Engineering Pedro * Then, you will have the opportunity to meet with your to-be teammates.  * Finally, Become a thermondino! *The exact salary level will be defined during the interview process, based on your experience, qualifications, and the level of responsibility required for this role

Sona

3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce management. We’ve built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more intelligently and empower their teams. In under 5 years, we've already made a deep impact on the lives of over 100k frontline workers and the operation of their organisations, grown the team to 140+, and secured over $100M in funding from notable VC's, including our Series B led by N47 alongside Felicis, Northzone, and Gradient Ventures (Google). It’s a hugely exciting time to be joining the team as we’re still small enough that you’ll have a significant impact on the company’s growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits in place. About the Role Sona's Customer Success function is being built from the ground up. We have £4.4M of ARR transitioning from Implementation to Customer Success in the coming months, our first year of renewals at scale, and meaningful seat expansion across the base and we need CSMs who can shape what good looks like, not operate inside a playbook someone else wrote. You'll own a book of around 20-24 enterprise accounts across Social Care and Hospitality, partnering with Support, Product, and Sales to own the post-live customer experience end to end. You'll run the QBR cadence, track realised value continuously, and walk into renewal conversations with the case already made. You'll hold senior customer relationships at Director level and above, navigate difficult product feedback conversations with diplomacy, and progress seat upsells as customers grow. This is a high-autonomy role joining a function still being shaped. Some of the accounts you'll inherit are in difficult places. The Head of Customer Success is being hired in parallel, so the first few months will run with less day-to-day coaching than is typical. You'll need to be comfortable building alongside us driving outcomes in ambiguity, holding rooms independently, and shipping the V1 of how Customer Success works at Sona. We're a high-performance team. Everyone holds an important seat and is expected to perform at an elite level. We have each other's backs, we assume good intent, and we have zero space for internal politics. If that's your default, you'll thrive here. Responsibilities  * Own a book of around 20-24 enterprise accounts across Social Care and Hospitality, holding the full post-live customer experience * Build and maintain senior customer relationships at Director level and above (Operations, Finance, HR), acting as the senior escalation point before issues route to the Head of Customer Success * Run the QBR cadence, track realised value continuously, and own renewals end-to-end, making renewals a non-event by the time the conversation happens * Drive proactive value work: account audits, surfacing unused functionality, translating product usage into business outcomes * Identify and progress seat upsells as customers grow; flag broader expansion opportunities to AEs * Manage ongoing customer-side projects (integrations, significant configuration changes) * Hold difficult product feedback conversations with diplomacy. Clear reasoning when something isn't on the roadmap, without damaging the relationship * Bring rigour to communication and organisation across your book: meeting notes, follow-ups, status visibility. Customers should always know where they stand * Shape Customer Success V1. Actively contribute to QBR cadence, health scoring, and escalation framework rather than just operating within them   Requirements You'll need as many of the below: * Owned a book of enterprise SaaS accounts (CSM, Solutions Architect, Pre-Sales, Implementation Consultant, or PM background) * Held senior customer relationships independently at Director level or above * Operationally responsible for the customer health that drives renewal outcomes * Confident in complex SaaS products. Can demo, discuss configuration trade-offs, and translate capability into business value * Operated in a scaleup with V1, evolving process. Comfortable shipping in ambiguity * High AI proficiency. Uses AI tools daily to drive customer success outcomes (QBR prep, account research, drafting comms, analysis). * Commercial fluency around NRR and value realisation. * Investment mindset. Treats each account as an asset to grow over years, continuing to build trust between asks rather than only when something is needed * EQ and authentic disagreement. Can build genuine rapport, read a room, adapt style, and hold the line when needed without damaging the relationship * Speed, discipline, curiosity, relentless follow-through   Benefits * Salary: £55,000 - £75,000 * Hybrid working: 3+ days per week in the London office * Share options * 35 days annual leave (25 days standard plus 10 flexible public holiday days)  * Extra day of leave for every year of service * Pension contributions matched up to 5% * Comprehensive health insurance * Enhanced parental leave & pay * Annual all expenses paid team retreats * The latest Macbook and equipment budget for your home office * Professional development budget * Unlimited free books Note: this represents a typical benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.