Account Executive - North America - Enterprise

ElevenLabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for an experienced, motivated Corporate Account Executive to drive ElevenLabs' growth in small to medium sized businesses across the United States. Our ideal candidate is passionate about the transformative possibilities of AI voice technology, and eager to act as a strategic partner - enabling organizations to leverage our industry-leading models and product to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: 1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals. 2. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency. 3. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends. 4. Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more. 5. Develop and execute account strategies to expand ElevenLabs’ presence within key verticals. 6. Partner closely with customer success and solutions engineering to ensure smooth onboarding and expansion of accounts. 7. Serve as a trusted advisor to clients, educating them on emerging trends in generative AI, voice interfaces, and conversational agents. REQUIREMENTS * 3+ years of quota‑carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API‑driven platforms. * Proven success closing deals and managing complex sales cycles with multiple stakeholders. * Deep understanding of enterprise procurement and legal processes, with ability to accelerate deal velocity. * Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. * Strong executive presence and ability to build relationships at the exec level. * Comfort operating in an early‑stage, high‑growth environment, including building new playbooks and iterating quickly. * Passion for voice and audio AI and how it can unlock transformative value for customers. * A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale LOCATION This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. #LI-remote

Primer

An Introduction to Primer Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform. Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on. Watch our showcase > Read up on our $100m Series C Learn more about our culture > WHICH TEAM WILL YOU BE JOINING? We are seeking a motivated and high-performing Account Executive with experience in enterprise sales as we turbo charge our revenue engine. As an AE on the enterprise team, you will own the selling of the Primer suite of products from end to end. With a consultative approach, you will lead the sales cycle with founders, CEOs, CTOs, CFOs, and VP / Director level functional leads. You will also drive the Sales strategy by owning all aspects of the sales cycle from prospecting to discovery to close. This will include cross-functional work to develop the customer strategy and contribute to other revenue initiatives. The Enterprise team at Primer is focused on both Strategic and Enterprise accounts. We work with founders and executives across a wide variety of verticals to gain an in-depth understanding of their business. 🔍 WHAT WILL YOU BE DOING? * Own and manage the entire sales cycle from prospecting to closing, focusing on enterprise-level accounts. * Build a robust pipeline through outbound prospecting, networking, and strategic partnerships. * Develop tailored sales strategies to engage key decision-makers and demonstrate the value of Primer’s platform. * Collaborate with cross-functional teams, including Sales Engineering, Product, and Customer Success, to deliver exceptional customer experiences, update cross-functional teams with feedback from prospects, continue to hone our Ideal Customer Profile and action upon unique insights derived from your knowledge of our customers. * Contribute to team projects focused on developing and refining our sales process and playbooks. Staying informed on industry trends and payment innovations to provide valuable insights to clients. * Provide consultative selling to identify customer challenges and present innovative solutions. * Accurately forecast sales performance and maintain detailed records using CRM systems. 👀 WHAT WE’D LOVE TO SEE: * Driven to consistently exceed goals and expectations. * A go-getter, with a bias towards action and the ability to produce results in fast-paced, highly ambiguous situations. * Proactive, improving existing processes and developing best practices. * A strategic negotiator, with a passion for closing deals. * A life-long learner * Curious about prospects, their needs, and how Primer can help. * Energetic and bring a positive attitude to everything you do. ✅ A TYPICAL INTERVIEW PROCESS * An initial intro call with a Talent Partner * An interview with the Hiring Manager * Challenge Stage - Contextualised to the role * A final, values-alignment interview WHAT'S THE CULTURE LIKE AT PRIMER? We're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants. We work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including workations, our annual company retreat, and access to co-working spaces across most major cities. The work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But there's a meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong onboarding, a collaborative environment, and a team that is genuinely invested in your success. It's never something you face alone. OUR BENEFITS 🌍 We are fully remote and globally distributed; and have been since day one 💰 Competitive share options 🌴 Uncapped holiday, with 25 days minimum to be taken 🗣️ Co-working space access across major cities 📅 Workations & Company Retreat 💻 The best equipment for your role 🏠 £500 towards your home office setup 🔎 Generous learning budget 🏥 Private Medical Insurance 📈 A broad set of additional perks and benefits (depending on location) DON’T MEET EVERY SINGLE REQUIREMENT? At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees and adopts a zero-tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.

ElevenLabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the Role As the Enterprise Account Manager Lead, you'll lead a team of experienced Account Managers across one of our largest customer segments. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business. This is a revenue-critical role at an inflection point: ElevenLabs is scaling fast, and the decisions you make around how we segment, structure, and execute our Enterprise post-sales motion will define how we grow. You'll also lead your team through a genuine transformation in how work gets done - one where AI agents, automation, and intelligent tooling reshape every workflow, and where making ElevenAgents the agent of choice for our customers is a core part of the expansion playbook. You will: * Lead, coach, and develop a high-performing Enterprise Account Management team, owning team quota performance, customer retention, and expansion goals. * Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices. * Drive revenue outcomes as a core mandate - building a team culture where cross-sells and account growth are owned with the same rigor as any quota-carrying sales function. * Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities. * Set strategic direction for the team, including how we segment and structure the Enterprise post-sales playbook as the business scales, and ElevenAgents as the agent of choice across the Enterprise portfolio. * Design and implement repeatable playbooks for renewals, upsells, and adoption; embed AI agents and automation into workflows by default to scale team impact. * Champion AI fluency across the team: set expectations, build capability, and create an environment where every team member is actively experimenting with and adopting AI-powered approaches to their work. * Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums. * Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies. Requirements * 8+ years of experience in Account Management or Customer Success or post-sales roles within SaaS, with meaningful focus on Enterprise accounts. * Proven track record of owning and exceeding revenue targets, with a clear commercial instinct and expansion mindset. * 3+ years of direct people leadership experience managing senior AMs/CSMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact. * Deep AI fluency: you use AI tools in your own daily workflow, understand what AI agents and automation can do, and are ready to lead a team through a meaningful shift in how work is designed and executed. * Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios. * Demonstrated success in achieving or exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management. * Expertise in post-sales methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment). * Strategic operational thinking: able to make sound decisions around playbook design, segment structure, and cross-sell motion as the business continues to scale. * Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes. * Bonus: Hands-on with tools (ElevenLabs, Salesforce, Gong, Sigma) and capable of improving data quality, visibility, and usage insights across the team. Location This role is remote-first, so it can be executed from anywhere in the U.S., with the ability to operate between GMT-4 and GMT-7 timezones required. We'd love for you to be based in San Francisco, where you can work out of our office, but it's not a requirement.