Community Growth Manager, Ambassador & Partnerships

Proton

ABOUT PROTON Join Proton and build a better internet where privacy is the default Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives! We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here! THE ROLE Proton’s community loves swag, and we need you to help us take it to the next level! In this role, you’ll build and scale Proton’s custom merch shop for fans, supporters, ambassadors, partners, creators, and conferences. You’ll own the end-to-end strategy—from product and collection planning to production, storefront performance, and customer experience. You’ll lead our merchandising roadmap: defining always-on staple items, seasonal collections, and limited-edition collectibles with clear launch mechanics, upsell paths, and inventory plans. You’ll manage inventory across multiple internal use cases (gifting, events, partnerships) while ensuring production, supply chain, and fulfillment meet the highest standards—balancing quality, timelines, and cost efficiency through strong vendor management and negotiation. The ideal candidate combines strong taste and creativity with crisp communication, operational excellence, and a data-informed mindset. THE TEAM  This role is part of the Social & Community team at Proton - a small, high-impact group of 5 people that builds Proton’s brand the way modern cult brands do it: with a human voice and sharp, timely creative that people actually want to share. We move fast, take principled stances when it matters, and pair rigorous performance thinking with internet instincts, earning the kind of audience feedback most brands never get (“genius level trolling,” “10/10 Proton marketing team,” “great marketing,” “social media masterclass,” “best repost I’ve seen in a while” “deserves a raise”) or getting compared to Wendy’s.  You’ll help us break out of online-only marketing and build community relationships in the real world. Through thoughtful drops, high-quality staples, and strategic gifting, you’ll strengthen brand perception, spark word-of-mouth, and create shareable IRL experiences that fuel UGC and community storytelling online. If you want to do career-defining work with a team that’s trusted to experiment, backed by a mission people care about, and measured on real impact, you’ll fit right in. WHAT YOU’LL DO  MERCHANDISING STRATEGY AND PRODUCTION * Define and execute Proton’s merch e-commerce strategy (positioning, target audiences, pricing approach, channel mix, growth plan). * Lead end-to-end merch development: concept briefs, design direction, sampling, iteration, and approvals. * Propose and run experiments (pre-orders, waitlists, personalization, tiered perks, limited-access drops, bundles, collaborations). BRAND CONSISTENCY AND AWARENESS * Maintain high standards for quality, sustainability, and brand consistency across materials, packaging, and unboxing. * Drive brand awareness and community delight through merch moments, creator seeding, and fan engagement. * Develop programs to generate UGC (campaign prompts, incentives, repost flows, ambassador collaborations). SHOP PERFORMANCE AND OPERATIONS * Own e-commerce KPIs: conversion rate, AOV, revenue, returning customer rate, email performance, and retention. * Own day-to-day shop operations: product setup, inventory hygiene, fulfillment coordination, returns/refunds processes, customer support SLAs, and escalation paths. * Optimize processes and workflows to ensure maximum efficiency and impact. CONFERENCE ACTIVATIONS AND MERCHANDISING SUPPORT * Support internal stakeholders with merch stocking and production for events and conferences. * Support tradeshows and booth setup activities. * Build and maintain relationships with local vendors to optimize costs across different geographies. JOB REQUIREMENTS * 4+ years in e-commerce, merchandising, or DTC operations (bonus if paired with community-led growth). * Proven track record owning an e-commerce channel end-to-end: strategy, launches, inventory, and performance optimization. * Hands-on experience with merch production workflows (sourcing, sampling, MOQs, lead times, QC). * Experience with Shopify (or similar), fulfillment logistics, and customer support tooling. * Basic knowledge of design programs like Adobe Illustrator, Figma, Indesign, or similar  * Technically savvy and able to implement new tools and workflows in line with the newest e-commerce and marketing technologies * Proven communication and copywriting experience for e-commerce content * Professional proficiency in English, another European language is a plus Bonus points for * Experience with e-commerce and gifting for a fast-scaling tech or SaaS company * Passion for privacy tech, mission-driven brands, internet culture, and community-first marketing.   What We Offer * Work that Matters: millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact here) * Stock Options: at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win. * Technology: you'll get the right hardware and the right software you need to do your best work. * Learning & Development: we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one. * Employee Benefits: your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day * In-Person Collaboration: Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building * Food: Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch. * Transport: getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you. * Flexible Working: you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started.     Check our social media to learn more about Proton:  X, LinkedIn ,Reddit , Instagram, YouTube   Our commitment to diversity and inclusion  At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability or socio-economic background feel valued and empowered. We strive to create equal opportunities, promote open dialogue and support continuous learning to ensure every voice is heard and respected.  If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.  Candidate privacy notice  When you apply for a position, refer a candidate or are considered for a role at Proton Technologies AG (Proton, we, us or our), your information is stored in Greenhouse, in accordance with its Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.  If we no longer have a legitimate business need to process your information, we will either delete or anonymise it. Should you have any inquiries about how we use or manage your information or if you wish to access, correct or delete your data, please contact our privacy team at careers@proton.ch. Proton does not accept unsolicited CVs from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.  To learn more about our privacy policy, please visit our privacy policy page.

Luminovo

Your opportunity Luminovo builds the software infrastructure for the electronic supply chain. Our platform helps EMS companies and OEMs quote faster, source smarter, and manage their supply chains — powered by AI. Partnerships are a core growth engine in how we go to market. The EMEA partnerships program is established and running. You are not building from zero. You're inheriting proven relationships across DACH, Benelux, and wider EU — 50+ active ambassadors, supplier integrations, distributor contracts, and a playbook that already works. Germany alone represents the highest concentration of electronics manufacturers in EMEA; DACH combined is the largest addressable cluster in Europe for this role. What changes is ownership. You'll run this program independently, grow it without limits, and make it the most productive channel in Luminovo's go-to-market. This is a full-cycle commercial role. You own everything from first outreach through signed agreement to long-term commercial result — ambassador recruitment, supplier partnerships, and the revenue that flows from both. Unlike a traditional sales role, you own the relationship long-term. That means compounding trust, more referrals over time, and a network that grows with you. If you want to own a market, not just work in one, this is the role. Your performance objectives As Head of Partnerships/ Partnerships Lead for EMEA, you'll split your focus equally between two pillars: growing and activating our ambassador network, and winning new supplier partnerships. 🌟 Ambassador program Activate. Take ownership of an established community of 50+ EMEA ambassadors — electronics professionals (SMT equipment vendors, independent sales reps, consultants, system integrators) trusted by EMS and OEM buyers across Europe. Build the relationships, increase referral frequency, and drive ARR impact. Expand. Recruit new ambassadors across DACH and wider EU. Own the full cycle from first outreach through signed agreement to first accepted referral. Show up. Represent Luminovo at key regional electronics events where the industry gathers. That's where ambassador relationships start and compound. 📦 Supplier partnerships Own and grow. Take over established PCB supplier, distributor, and API integration relationships — no gaps at handover. Manage for growth from day one. Sign new partners. Build pipeline across all partnership categories. Work with our internal data to identify gaps and come to partner meetings prepared. Drive revenue. Partners value the access to the Luminovo ecosystems and are willing to pay for it. Expand the accounts and iterate on the pricing model to find win-wins. 📈 Operating independently Own your stack. Be fully self-sufficient in HubSpot, our ambassador platform, and sequencing tools from day one. This is a commercial role — sourcing, qualifying, closing. Build on what works. Document and refine what you inherit. Your job is to make an already-strong foundation scale further — and find the gaps no one has had time to close. Measure what matters. Track your leading indicators proactively. Know your numbers before your manager does. Who you'll be working with * Sebastian, co-founder and your hiring manager — the person who built the commercial framework you'll operate in and your strategic counterpart * Nils, current Partnerships lead — you will take over from him, making him the deepest source of knowledge * Rachel and the PCB domain team — collaborating on supplier integrations and roadmap input * The EMEA and global sales team — who receive warm partner-sourced leads and run the customer-side close * Dasha, our Partnerships Ops specialist — supporting with tooling, data, and workflows * Our Product team — who will want your market feedback on supplier and integration priorities Skills, knowledge, and expertise We deliberately did not create a standard checklist of minimum qualifications for this role. We care far more about your drive and ability to create impact than we do about your CV. However, as you need to speak the language of the industry, you should have been either been exposed to it or come with a credible story, where you will quickly grind your teeth into it. Location We're based in Munich. Berlin works too. Elsewhere in DACH or EU? Tell us anyway. ⚡️ ABOUT LUMINOVO Luminovo is the first electronics supply chain platform that unites all data, processes, and stakeholders in the trillion-dollar electronics industry. We fundamentally believe that technology is the best tool that humankind has developed to tackle the biggest challenges we face as a society today. And we want to do our share in accelerating technological progress. We bring innovations to life faster and cheaper by creating a more connected and resilient electronics supply chain. To date, over 300 active customers worldwide are working with us towards this shared goal. Supported by leading investors such as Cherry Ventures, General Catalyst/LaFamiglia, Chalfen Ventures, and others, we have raised more than €20 million. Our core principles: putting people first & building great things As a remote-first company headquartered in Munich, our brilliant team is spread across cities including Munich, New York, Austin, Calgary, Berlin, London, Valencia, Nairobi, and Verona, among others. 🌍 Our team includes a mix of product enthusiasts, people advocates, business masterminds, and engineering experts. Among us are graduates from institutions like Stanford University and the University of Cambridge, as well as talented individuals with unconventional CVs. What matters most is their drive to build great things. We provide an authentic environment based on psychological safety to empower Luminerds from various backgrounds to succeed, grow, and focus on impact. Putting people first means that we deeply care about who our employees are, what makes them unique, and what they excel at. See what employees and candidates have to say about Luminovo on kununu and Glassdoor.

Peec AI

About Peec AI Peec AI is a Berlin-based Series A startup building analytics and intelligence tools for modern SEO and growth teams. As AI reshapes how people discover information online, companies need new ways to understand where they appear, how they perform, and where the next growth opportunities lie. Peec AI helps teams track their visibility across AI search, measure performance, and uncover opportunities to grow their organic presence in an increasingly complex search landscape. About the role We’re looking for a Community Manager to build and grow the Peec community and bring our brand to life through meaningful real-world experiences. In this role, you’ll own our event and community strategy in Berlin, creating high-quality gatherings, brand activations, and partnerships that connect founders, marketers, and operators around the future of search and AI. You’ll work closely with Growth and Marketing to ensure every initiative strengthens our brand, builds long-term community equity, and creates meaningful connections with the people shaping modern marketing. WHAT YOU’LL DO * Own Peec’s event and community strategy in Berlin, turning our brand into real-world presence * Conceptualize and execute bold, high-quality experiences - from curated partner dinners to high-visibility brand activations * Build and scale a Peec Ambassador Program that activates local power users and advocates * Lead our conference presence end-to-end, from booth concept, side events, partnerships, and on-site experience * Work closely with Growth and Marketing to ensure every initiative drives brand depth, pipeline, and long-term community equity WHAT WE’RE LOOKING FOR * 3+ years of experience in events, community, partnerships, or brand marketing - ideally in B2B SaaS or a fast-growing startup * Strong creative instinct with taste for beautifully designed, memorable experiences * High ownership and operational excellence - you manage vendors, budgets, logistics, and deliver flawlessly * Natural relationship builder - you are comfortable hosting founders, operators, and senior marketers * Strong understanding of how events and community translate into real business impact BONUS POINTS * Proven track record of building ambassador or advocacy programs from scratch * Experience owning conference presence end-to-end and turning it into measurable pipeline * Strong brand and design sensitivity - you care deeply about atmosphere, detail, and positioning * Experience building or scaling engaged online communities * Existing network in Berlin’s startup, SaaS, or marketing ecosystem WHAT WE OFFER * A true ownership role: you will define how Peec shows up in Berlin and beyond * Direct impact on brand, pipeline, and category presence at one of Europe’s fastest-growing Series A startups * Competitive salary and aggressive equity package * Regular team events and off-sites * Paid Meal & Uber home when working late * One of the most beautiful office spaces and work environments in Berlin