Customer Enablement Manager

Figma

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Forward Deployed Engineers at Figma sit at the intersection of engineering, product, and our most strategic customers. In this role, you’ll work hands-on with customers adopting emerging Figma developer workflows, starting with Make Local, to understand their technical environments, unblock implementation, and translate real-world deployment patterns into product and engineering insights. You’ll partner closely with Customer Experience, Solutions Consulting, Sales, Product, and Engineering to help customers get to value faster while shaping how Figma builds and scales a new Forward Deployed Engineering motion. This is a full time role that can be held from one of our US hubs or remotely in the United States. WHAT YOU'LL DO AT FIGMA: * Partner directly with strategic customers to understand their technical goals, workflows, codebase environments, and implementation constraints * Lead technical discovery and readiness assessments for customer deployments, including repo/environment setup, permissions, configuration needs, and potential adoption blockers * Provide hands-on implementation support for Make Local and related developer-facing workflows, including setup guidance, debugging, escalation triage, and recommendations on technical implementation patterns * Work closely with Customer Enablement Managers, Solutions Consultants, Sales, and account teams to align on customer goals, stakeholders, success criteria, timelines, and account context * Capture and synthesize product gaps, bugs, workflow patterns, technical blockers, and customer feedback for Product and Engineering teams * Create reusable deployment assets such as technical troubleshooting guides, readiness checklists, account intake templates, implementation playbooks, and customer-facing enablement materials * Help define how Figma should measure success for forward deployed engineering engagements, including time to first workflow, setup success, adoption, active usage, customer feedback, and support effort * Contribute to the operating model for Figma’s Forward Deployed Engineering function, helping determine where FDE support is most valuable, how engagements should be scoped, and how the function should scale WE’D LOVE TO HEAR FROM YOU IF YOU HAVE: * Experience in a customer-facing technical role such as Software Engineer, Solutions Engineer, Technical Consultant, Sales Engineer, Developer Advocate, or similar * Strong understanding of modern software development practices, including source control, local development environments, deployment workflows, debugging, and build tooling * Proven ability to partner with enterprise customers to solve complex technical challenges and drive successful product implementations * Excellent communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences across cross-functional teams * Demonstrated ability to thrive in ambiguous environments by creating scalable processes, collaborating across teams, and leveraging emerging technologies such as AI and modern developer workflows WHILE IT’S NOT REQUIRED, IT’S AN ADDED PLUS IF YOU ALSO HAVE: * Strong familiarity with developer, design, collaboration, or AI products, particularly those that connect design and engineering workflows * Proven success partnering with enterprise customers on implementation, onboarding, migrations, technical enablement, and product adoption * Solid understanding of modern engineering practices, including frontend development, design systems, component libraries, CI/CD pipelines, monorepos, and Dev Infrastructure * Demonstrated ability to build, scale, or launch customer-facing technical functions, pilot programs, services, or engineering practices * Ability to translate customer insights and deployment trends into product strategy, documentation, roadmap recommendations, and engineering priorities At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.     Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.  Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.  Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $152,800—$296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Contentful

ABOUT THE OPPORTUNITY As a Revenue Enablement Program Manager at Contentful, you will play a key role in building and delivering programs that empower our Go-To-Market (GTM) teams across Sales, Solution Engineering, Customer Experience and Partner Manager teams. Your mission will be to drive field readiness through structured, impactful enablement initiatives, boosting knowledge, refining skills, and supporting strong leadership across both pre- and post-sales activities. WHAT TO EXPECT?  * Join a fast-paced, high-impact Enablement team shaping field performance and strategic outcomes across global GTM segments * Design and deliver structured enablement programs tailored to Sales, Solution Engineering, Customer Experience and Partner Manager roles * Partner closely with our Sales and broader Field leadership team on initiatives that strengthen core Sales capabilities and drive revenue growth * Own cross-functional collaboration with Marketing, Finance, People and Operations to support company-wide enablement goals * Contribute to measurable performance by using KPIs, dashboards, and feedback loops to optimize enablement outcomes * Act as a program owner and facilitator, delivering in-person and virtual training, e-learning experiences, and onboarding integration * Ensure alignment with Sales Readiness tools, learning pathways, and content management best practices WHAT YOU NEED TO BE SUCCESSFUL * 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles * Understanding of key Sales roles, GTM processes, and measurement to effectively partner with Sales leadership on initiatives that strengthen core Sales capabilities and drive revenue growth. * Training delivery experience or an aptitude to deliver in-person/virtual training to Field teams in an engaging and enthusiastic manner  * Strong project management skills, with a proven ability to prioritize and drive complex initiatives to completion * Comfort operating autonomously, with experience collaborating across remote and in-office environments * Effective communicator and facilitator, skilled at simplifying complex information for diverse GTM audiences * Experience with global stakeholder management, including Field leadership and cross-functional teams * Proficiency with enablement platforms, Salesforce, LMS systems, and content management tools PREFERRED QUALIFICATIONS: * Background in SaaS or Cloud Technology, ideally within the DXP space * Track record in enablement program design, including role-based learning, gamification, and performance tracking * High emotional intelligence, interpersonal fluency, and the ability to build trust across diverse teams * Growth mindset with a bias for action, resilience, and a touch of humor WHAT’S IN IT FOR YOU * Join an ambitious tech company reshaping the way people build digital experiences * Full-time employees receive Stock Options for the opportunity to share in the success of our company * Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents.  * Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. * We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days * Company paid parental leave to care for and focus on your growing family  * Use your personal annual education budget to improve your skills and grow in your career * Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties  * An annual wellbeing stipend to care for your physical, financial, or emotional health * A monthly communication stipend and phone hardware upgrade reimbursement. * New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment. This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans. California Salary Statement: The salary range displayed applies to potential hires who will work or reside in California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g., JD/technology), for example. California Salary Range: $148,000 - $170,000 WHO ARE WE? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. EVERYONE IS WELCOME HERE! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Phoenix Contact

Job Summary The Business Development Manager – Energy serves as a customer-facing salesperson responsible for managing business development efforts engineered projects and applications specific to the sited discipline. This role is responsible for driving growth, supporting hub strategy execution, and collaborating with industry managers and regional teams. The ideal candidate has a background in engineering and sales, with experience in application-based selling and stakeholder engagement within the segment.  This position is an individual contributor role and does not include formal people management responsibilities.  The Business Development Manager – Energy is an experience sales professional working with low voltage technology in the Transmission and Distribution sector of the US National Electrical Grid.  They have an understanding of devices used within this area of focus specific to, but not limited in, high voltage equipment, application and technical theory behind need and deployment as well as an understanding of how control and telemetry are deployed in this space.  This person has as advanced understanding of devices and software tools to enhance both telemetry and control in the modernization efforts within the segment. Responsibilities * Manage business development efforts within the Applications & Engineered Projects Hub, ensuring alignment with segment and industry strategies. * Collaborate with engineering, product, and industry teams to develop tailored customer solutions and respond to market needs. * Utilize CRM and enablement tools to manage pursuits, track performance, and maintain visibility across opportunities. * Maintain accountability for KPIs and OKRs related to hub strategy execution and customer engagement. * Foster a collaborative and innovative team culture focused on excellence, knowledge sharing, and customer value. * Apply sales acumen across multiple disciplines—including Critical Infrastructure, Applications, and Engineered Projects—leveraging transferable skills to support solution development. * Collaborate with internal stakeholders to understand and adapt to discipline-specific requirements, including process-focused and infrastructure environments. * Align role execution with segment strategy as defined by Industry Managers, ensuring consistency with broader business objectives. * Technical acumen to serve as a subject matter expert within a focused segment area, contributing insights and guidance to strategic initiatives and customer solutions. * Support localization and execution of global segment strategies, maintaining awareness of leadership direction (e.g., German-led initiatives). * Demonstrate professional expertise in assigned segment, providing mentorship and technical leadership as needed. * Perform other duties as assigned by leadership to support evolving business needs. Qualifications * 5–10 years of experience in business development, engineering projects, or technical sales. * Strong understanding of engineered solutions and application-based selling. * Excellent communication, leadership, and stakeholder management skills. * Experience with CRM platforms and sales enablement tools. * Engineering discipline with sales experience preferred. * Demonstrates a willingness to collaborate with others, build relationships, and involve others in decision making. * Demonstrates the ability to deliver results by solving or supporting others in solving problems, prioritizing tasks, and/or resources, and focusing on outcomes. * Demonstrates self-awareness and the willingness to learn and grow, accept changes, and effectively adapt to changing work demands. * Demonstrates the ability to drive customer value through knowledge of the business, putting effort into identifying customer needs, and delivering work to maximize the value for customers. * Demonstrates a willingness to promote the value of improvement and innovation by staying ahead of trends, creating ideas and opportunities, and generating speed. * Demonstrates a willingness to take ownership by making decisions, taking responsibility, and driving things forward. Essential Job Functions * Must be able to travel by air * Occasional overseas travel for extended periods required * Occasional Domestic Travel required * Must be able to sit for extended periods of time * Must be able to communicate effectively in English * Must be able to lift 25 lbs. * Regular and on-time attendance Perks & Benefits Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more! Base salary: $115,000 - $150,000. Compensation information is made available in good faith. Phoenix Contact USA reserves the right to adjust ranges based on candidate’s experience, location and internal & external equity. #LI-DZ1 Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com.   ---------------------------------------------------------------------------------------------------------------------------------- Notice to Staffing Agencies, Placement Services, and Professional Recruiters: Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.