
Humaans · San Francisco
ABOUT US Humaans is building the next generation of infrastructure for the workplace; software designed for companies that are scaling fast, operating globally...
Humaans is building the next generation of infrastructure for the workplace; software designed for companies that are scaling
fast, operating globally, and pushing into new boundaries.
What started as a system of record has evolved into a broader platform for operating people globally. With Athena, our agentic AI
layer, Humaans moves beyond data management into intelligent orchestration, connecting workflows across HR, IT, Finance, and
Operations so organisations can act faster and with greater confidence, redefining how work gets done.
We work with ambitious teams across Europe and the US, from AI-native companies like Lovable, Poolside, Fyxer AI, and Tandem
Health, to established, high-growth organisations scaling internationally and through acquisition, including Quantexa, Sellpy,
Manychat, Gigs, Croud, and Threecolts. These teams don’t buy software for features,they buy leverage. The ability to run faster,
cleaner, and with more control as complexity compounds.
To date, we’ve raised $20m in venture funding from some of the most respected founders, operators, and funds in technology: Lachy
Groom (Physical Intelligence), Stewart Butterfield (Slack), Tobias Lütke (Shopify), Dylan Field (Figma), Jeff Weiner (LinkedIn),
Claire Johnson (Stripe), Oliver Jay (OpenAI), Jay Simmons (Bond) as well as Y Combinator, Moonfire, Frontline Ventures, Pathlight
Ventures, and Exor.
If you have massive ambition and want to work on a hard problem, with a small team that moves fast, at a moment when the category
is genuinely up for grabs - this is it.
After proving our product and operating model internationally, we're now expanding into the US from San Francisco. This role is
about bringing Athena AI Agents there first.
As Founding GTM Lead, you will own Athena’s commercial momentum in America. You’ll close our largest and most meaningful US logos,
define how Athena is positioned and sold in the enterprise, and set the standard for what “great” looks like as we scale.
This is a hands-on role with real ownership. You will run deals end to end, work directly with founders and product, and help
shape the future US sales organisation - from messaging and motion to hiring and culture. You won’t be inheriting a playbook.
You’ll be writing it.
And the decisions you make here will compound for years.
repeatedly while refining your approach
Athena does and speak to it with conviction.
structure.
win in the US.
are non-negotiables.
This is an in-person role. Our team comes together in the office Monday through Thursday, while most of the team collaborates in
person on Mondays, Tuesdays, and Thursdays.
Early stage startups can be messy – we know that. We're putting effort in providing you with the best employee experience and a
quality driven environment in exchange for trusting us.
HR tech is having its AI moment and we’re positioned to own it. Humaans started as a next-gen HRIS taking on large incumbents in a
massive market. We’ve since evolved into something even bigger: an AI platform that sits across workforce data and automates the
operational layer of HR entirely; the natural progression of what we’ve been building toward.
The product is highly differentiated. It’s built around a structured workforce data model that makes AI reliable in an HR context,
something no one else has gotten right. Customers notice the difference immediately.
We’re backed by Y Combinator, Lachy Groom, Moonfire, Frontline Ventures, and operators who’ve built some of the most consequential
software companies of the last decade: the founders of Slack, Figma, and Shopify, and Asana’s former CRO and Head of OpenAI
International.
We’re a small team with an unapologetically high bar. It shows up in the product, in how we communicate, and in the standards we
hold each other to.
At Humaans we’re looking for genuinely good people that are transparent and emphatic. We’re committed to providing equal
opportunities, a diverse and inclusive work environment, and ensuring a fair interview process for everyone. You’re welcome to
apply no matter your gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
We care about your privacy. When you apply for a role at Humaans, we’ll collect and process your personal data as part of our
recruitment process. This includes things like your CV, contact details, and any other information you choose to share. We may
also contact you about future opportunities. You can ask us to delete your data at any time. For more details, see our Privacy
Policy.
ABOUT US Humaans is building the next generation of infrastructure for the workplace; software designed for companies that are scaling fast, operating globally, and pushing into new boundaries. What started as a system of record has evolved into a broader platform for operating people globally. With Athena, our agentic AI layer, Humaans moves beyond data management into intelligent orchestration, connecting workflows across HR, IT, Finance, and Operations so organisations can act faster and with greater confidence, redefining how work gets done. We work with ambitious teams across Europe and the US, from AI-native companies like Lovable, Poolside, Fyxer AI, and Tandem Health, to established, high-growth organisations scaling internationally and through acquisition, including Quantexa, Sellpy, Manychat, Gigs, Croud, and Threecolts. These teams don’t buy software for features,they buy leverage. The ability to run faster, cleaner, and with more control as complexity compounds. To date, we’ve raised $20m in venture funding from some of the most respected founders, operators, and funds in technology: Lachy Groom (Physical Intelligence), Stewart Butterfield (Slack), Tobias Lütke (Shopify), Dylan Field (Figma), Jeff Weiner (LinkedIn), Claire Johnson (Stripe), Oliver Jay (OpenAI), Jay Simmons (Bond) as well as Y Combinator, Moonfire, Frontline Ventures, Pathlight Ventures, and Exor. If you have massive ambition and want to work on a hard problem, with a small team that moves fast, at a moment when the category is genuinely up for grabs - this is it. THE ROLE We're looking for a founding Sales Development Team Lead to build and run the outbound engine for our agentic AI product in America. You'll be the person who builds a group of hungry sales associates into a precision pipeline machine: setting the standard, building the playbook, and coaching the team to consistently generate the meetings that fuel our largest US logos. AI is how your team moves faster than the competition: better research, sharper sequences, smarter prioritisation. You'll be expected to know how to use it and how to make sure your team does too. This is a player-coach role. You'll carry your own outbound, make calls, and open target accounts yourself, then turn what works into the playbook the team runs. You'll be close to the work, running call reviews, shaping sequences, and holding the bar on quality, while creating the conditions for your team to grow fast. You won't be inheriting a playbook, you'll be writing it by doing it first. You'll work closely with our Founding US GTM Lead. Humaans is at the stage where the decisions you make now shape the company for years. You'll be building an AI-native sales development function in a greenfield US market, defining what it looks like, how it operates, and who it becomes. That work will compound for the next decade. FOCUS/OWNERSHIP * The US outbound function for Athena, end-to-end: team performance, pipeline contribution, process, and development. * Outbound strategy from a blank page, refining the playbook, and segmentation for the US enterprise, and using AI-assisted tooling to build sequences that adapt faster than a human-only process can. * Coaching and developing your team through structured 1:1s, call reviews, and live deal support, creating a culture of continuous improvement and high performance. * A tight partnership with the Founding US GTM Lead and Revenue Operations to ensure strong pipeline quality, healthy conversion rates, and a seamless handoff. * Data and AI-powered analytics to drive decisions, tracking activity metrics, pipeline contribution, and conversion rates, and using AI tooling to surface patterns faster and act on them sooner. * Acting as an early voice of the US market back to Product and Engineering as Athena's category takes shape. HOW YOU OPERATE * You have a true builder's mindset, creative in how you open doors, persistent without being reckless, and comfortable hearing "no" repeatedly while refining the approach, and you teach your team to do the same. * You don't wait for perfect enablement, context, or certainty, you create clarity as you go. * You measure your success by what your team produces, not what you do individually. * You actively leverage AI and data as force multipliers: account research, sequencing, messaging iteration, prioritisation, and follow-ups. * You move fast, test hypotheses, and adjust quickly when something isn't working. * You bring a creative mindset to prospecting, constantly testing and implementing unconventional, high-impact approaches to engage target accounts. REQUIREMENTS * 5+ years in outbound sales, with at least 2 years managing or leading a BDR team in a B2B SaaS environment. * A track record of building pipelines consistently and coaching others to do the same, you know what good looks like and you can teach it. * Proven experience with cold calling and the ability to coach others on effective cold calling techniques. * Deep familiarity with outbound tooling and sequencing platforms (including Clay, Claude Code, Lemlist, LinkedIn Sales Navigator, Prospeo, internal tools and much more), including how to layer AI features into how the team operates day-to-day. * Has built or refined an outbound workflow using AI and can speak to what changed in output quality, speed, or conversion. * Strong analytical instincts, comfortable using data to diagnose underperformance and make the case for process changes. * Experience selling, or building pipeline for, early-stage or category-creating products, where you're generating demand before the market fully understands the category. * Experience in a high-growth, VC-backed environment where the pace is high and the playbook is still being written. * A clear, direct communicator who can influence up, down, and across the organisation. This is an in-person role. Our team comes together in the office Monday through Thursday, while most of the team collaborates in person on Mondays, Tuesdays, and Thursdays. PACKAGE & BENEFITS Early stage startups can be messy – we know that. We're putting effort in providing you with the best employee experience and a quality driven environment in exchange for trusting us. * Market-leading compensation that reflects your value * 25 days paid time off each year plus public holidays * Share Options with 5-year exercise window so you don’t feel pressure to exercise if you leave * Free Thursday lunches at HQ, quarterly team events, and company offsites. * Top tier private coverage for health, vision and dental care * A new MacBook and tools you need to do your best work * Enhanced parental leave with up to 16 weeks for primary and 4 weeks for secondary * Learning & development budget WHY JOIN HUMAANS TODAY? HR tech is having its AI moment and we’re positioned to own it. Humaans started as a next-gen HRIS taking on large incumbents in a massive market. We’ve since evolved into something even bigger: an AI platform that sits across workforce data and automates the operational layer of HR entirely; the natural progression of what we’ve been building toward. The product is highly differentiated. It’s built around a structured workforce data model that makes AI reliable in an HR context, something no one else has gotten right. Customers notice the difference immediately. We’re backed by Y Combinator, Lachy Groom, Moonfire, Frontline Ventures, and operators who’ve built some of the most consequential software companies of the last decade: the founders of Slack, Figma, and Shopify, and Asana’s former CRO and Head of OpenAI International. We’re a small team with an unapologetically high bar. It shows up in the product, in how we communicate, and in the standards we hold each other to. OUR COMMITMENT TO DIVERSITY At Humaans we’re looking for genuinely good people that are transparent and emphatic. We’re committed to providing equal opportunities, a diverse and inclusive work environment, and ensuring a fair interview process for everyone. You’re welcome to apply no matter your gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. PRIVACY NOTICE We care about your privacy. When you apply for a role at Humaans, we’ll collect and process your personal data as part of our recruitment process. This includes things like your CV, contact details, and any other information you choose to share. We may also contact you about future opportunities. You can ask us to delete your data at any time. For more details, see our Privacy Policy.
ABOUT DUST Work is being rewritten, and the people holding the pen are the ones who actually run it. With enterprise-grade governance, flexible model choice, and a collaborative interface for humans and agents to work together, Dust empowers AI Operators at the world’s fastest-moving companies to rewire how work gets done. With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We don't get piloted and shelved. We land once, and spread. We're at an exciting stage of our journey, and growing fast. We're serving great customers like Datadog, 1Password, Cursor, Clay, Vanta and Persona, and aim to x5 our growth by the end of 2026. Dust is backed by Sequoia with a determined team of optimists (coming from Stripe, OpenAI, and Stanford) who like to focus on users, ship fast, and don't take themselves too seriously while doing so. The Generalist named us among the Future 50. TLDR; As our founding Post-Sales Solutions Engineer at Dust, you will act as the technical partner for our existing customers, ensuring they maximize value from our AI operating system throughout their journey with us. Your primary focus will be driving long-term customer success through high-value use cases, deep adoption, and expansion opportunities that make Dust indispensable to customer workflows. You will work closely with our Customer Success and Product & Engineering teams to deepen customer relationships and drive retention. WHAT YOU'LL DO HELP BUILD DUST’S POST-SALES SOLUTIONS ENGINEERING FUNCTION FROM THE GROUND UP * Be instrumental in shaping our global Solutions Engineering organization as one of the first post-sales SE hires in the US * Help define processes, establish best practices, and lay the foundation for how post-sales technical partnership scales at Dust * Develop deep expertise in Dust’s platform capabilities, AI workflows, and prompt engineering best practices to become a trusted internal resource for complex customer scenarios SERVE AS A STRATEGIC TECHNICAL PARTNER TO CUSTOMERS * Act as a trusted technical advisor to Enterprise customers, building long-term relationships with both technical and business stakeholders * Lead advanced implementation projects including high-value use cases, technical integrations, and custom AI workflows * Discover customer pain points and help architect scalable agent ecosystems that drive meaningful business outcomes * Push the boundaries of what customers can accomplish with AI agents and proactively deepen adoption over time DRIVE CUSTOMER ADOPTION, ENABLEMENT, AND EXPANSION * Partner closely with Customer Success to drive high-value adoption, retention, and expansion across your book of business * Lead workshops, training sessions, and enablement programs that help customers successfully operationalize Dust * Communicate complex technical concepts clearly to technical teams, executives, security stakeholders, and end users * Adapt presentations, demos, and implementation guidance to the needs and technical sophistication of each customer audience BRIDGE CUSTOMER FEEDBACK WITH PRODUCT EVOLUTION * Champion customer needs with Product and Engineering teams, translating customer feedback, usage patterns, and operational challenges into actionable product insights * Identify recurring implementation patterns and turn them into reusable frameworks, documentation, and best practices * Advocate for product improvements that drive better customer outcomes and platform scalability * Help shape how AI-native post-sales organizations operate as Dust continues to scale REQUIREMENTS Every candidate and employee's success is measured against the same 3 dimensions. Aptitude, Attitude and Agency. APTITUDE * 4+ years in customer-facing technical roles such as Solutions Engineering, Solutions Architecture, Implementation Engineering, Technical Consulting, or Software Engineering * Strong technical aptitude with the ability to work directly with both engineers and business stakeholders * Familiarity with APIs, web development, integrations, and lightweight scripting or tooling * AI fluency beyond prompting; experience building workflows, automations, or agent-based systems using modern AI tools is highly desirable * Strong discovery and problem-solving skills with the ability to translate ambiguous customer pain points into technical solutions * Excellent communication skills across workshops, training, implementation, and stakeholder management * Strong organizational skills and ability to manage multiple parallel customer initiatives simultaneously ATTITUDE * Deeply curious and motivated to become an expert in both Dust’s product and the evolving AI landscape * Customer-obsessed with a genuine desire to solve meaningful problems and create long-term value * Highly proactive and resourceful; you don’t wait to be told what needs improvement * Thrives in ambiguity and fast-moving environments where processes and playbooks are still being defined * Collaborative and low ego; you work effectively across Customer Success, Product, Engineering, and GTM teams * High standards and strong execution without needing heavy structure or oversight * Excited by the opportunity to help define a new category and shape how companies operate with AI AGENCY * Operate with strong ownership and drive customer outcomes end-to-end without needing to be micromanaged * Proactively identify opportunities for account expansion, deeper adoption, and new AI use cases * Push projects forward independently while knowing when to involve cross-functional partners * Identify recurring patterns across customer work and turn them into scalable solutions, documentation, or product opportunities * Advocate for customers with urgency and influence product direction when needed * Continuously improve how you work and support customers to increase leverage and impact COMPENSATION AND BENEFITS * Competitive compensation: $220,000-280,000 OTE * Support for relocation (up to $10k) * Significant equity package in a Sequoia-backed startup * Health insurance for you and your dependents * New MacBook Pro or Linux machine, monitor, keyboard, etc. * Beautiful office in the heart of San Francisco * Opportunity to travel to Paris multiple times a year * Regular team events and offsite LOCATION We're prioritizing building our team with an in-person culture at our offices in Paris, San Francisco, and New York because we value the magic that happens when talented people work closely together. We have an office-first culture. Some of the best things about building at Dust are the energy, the fast decisions, and the unexpected conversations that unlock a hard problem, which happen because we are in the same room. Being together is not a formality, it is how we do our best work, and it is something we actively protect. That said, we hire people with strong judgement and we extend that trust to how they manage their time. When working from home makes more sense for what you need to get done that day, we trust you to make that call. WHY DUST The models are powerful enough. What's missing is the product layer where AI meets how companies actually work. That's what we're building: the infrastructure that lets any team turn scattered knowledge and tools into coordinated execution with agents they build, own, and run themselves. We use Dust ourselves every day. We get to shape how humans and agents collaborate while solving our own problems with the product we ship. That loop is rare, and it's why we move fast. If you're excited about defining a new category and want to join a determined team of optimists who focus on users, ship fast, and don't take themselves too seriously, we'd love to talk. Even if you don't check every box in our requirements, we encourage you to apply. We value diverse perspectives and backgrounds, and we're more interested in your potential and passion than a perfect match to our checklist. Learn how we think and work. * Our product constitution, a story about our mission * Agents at work - Latent Space, podcast with our cofounder, Stanislas Polu, 2024 * LLMs reasoning and agentic capabilities over time - dotAI, podcast with our cofounder, Stanislas Polu, 2024
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As the Director of Strategic Cloud Partnerships at New Relic, you will lead New Relic’s relationships with AWS, Microsoft Azure, and Google Cloud. This is a high-impact role that combines business development with complex commercial negotiation and go-to-market leverage. Reporting to the VP, Ecosystem and Strategic Partnerships, you will be the primary architect of these partnerships, ensuring that our cloud infrastructure spend translates into strategic leverage, better margins, and accelerated market growth. Your responsibilities include engaging with C-level executives, integrating partner product integration and go-to-market strategies, and creating frameworks to optimize outcomes for New Relic as well as customer value. You will partner closely with executive cross-functional leadership, including co-sell and co-marketing efforts led separately by the go-to-market organization, to ensure that the company's strategic engagements with cloud partners address the company's objectives across the areas of engineering, product, finance, procurement contracting, marketing, sales enablement, and services. What you'll do Strategic Partner Management * Partnership Strategy: Define and evolve the strategy for how New Relic wins with AWS, Azure, and GCP. * Execution Alignment: Serve as the primary face of New Relic to cloud partner leadership; lead QBRs and Executive Briefing sessions to ensure top-to-bottom alignment. * Joint Business Plan and GTM Integration: Lead the annual global business plans; partner with Sales and Marketing to ensure our cloud relationships are fueling our co-sell engine and market expansion. Lead the development of Better-Together content, use cases, and customer win stories. * Cross-Functional Leadership: Orchestrate a “One New Relic” approach across Product, Engineering, and Marketing to ensure we are building for and selling with the hyperscaler’s latest innovations. * Performance Governance: Establish operating cadences and dashboards to track the health, funding, and strategic impact of each partnership. Commercial Negotiations & Cloud Spend Oversight * Strategic Negotiations: Lead the commercial negotiations of major cloud agreements and GTM partnership agreements. * Spend Management: Maintain a deep understanding of our cloud infrastructure costs and consumption patterns to inform negotiation strategy and commercial terms. * Financial Partnership: Work closely with FinOps and Finance to review cost models and consumption forecasts, ensuring our contracts reflect business needs. Who You Are: * A Strategic Orchestrator: You excel at moving organizations towards a shared goal. You know how to navigate the large complex organizations of the hyperscalers to get executive sponsorship and get things done. * GTM Minded: You understand how cloud marketplaces and co-sell programs work to accelerate New Relic revenue. * Commercially Sharp: You have “deal teeth.” You understand the levers of a cloud contract and how to work for New Relic’s interests during negotiations. This role requires * 10+ years in Cloud Partner Management, Business Development, or Product Management. * Cloud Knowledge: Deep understanding of the cloud ecosystem (AWS, Azure, GCP) and the SaaS market. * Negotiation Track Record: Proven experience leading the negotiation of at least one major cloud agreement. * Ability to Execute: Proven ability to translate strategic objectives into executable plans with strong analytical and project management skills. Bonus points if you have * Knowledge of observability, AI, and Agentic AI. Please note that visa sponsorship is not available for this position. #LI-JH1 The pay range below represents a reasonable estimate of salary for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, paid time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $202,000—$272,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy