Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million

hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique

stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The Relevance & Personalization (R&P) team is Airbnb's matching intelligence engine — a talented team of ML engineers, applied

researchers, and technical program managers who connect guests to the right listings across every surface and help hosts compete

and thrive in our marketplace. We work at the intersection of search ranking, recommendations, personalization, and generative AI,

and we're building toward a future where Airbnb feels less like a search engine and more like a knowledgeable travel companion

that understands your needs across your entire trip journey.

The Difference You Will Make:

As Product Manager for Relevance & Personalization, you will help set the strategy and drive execution for some of Airbnb's

highest-leverage AI systems. You'll own the roadmap and shape how personalization works across the guest journey, and help define

how we close the feedback loop for hosts. You'll partner with engineers, researchers, designers, and cross-functional teams to

ship systems that directly drive bookings, guest satisfaction, and host success — at global scale.

A Typical Day:

Define and drive the roadmap for Airbnb's relevance and personalization platform — from natural language query understanding to

multi-turn, context-aware discovery experiences

Make prioritization calls that balance multiple competing objectives: guest experience, host success, revenue, fairness, and

marketplace health

Partner with ML engineers and applied researchers to shape model strategy, evaluation frameworks, and experimentation design
Align cross-functional partners — Guest, Host, MarTech, Trust & Safety, Customer Support — on shared goals and sequencing
Drive the Tripcycle vision: ensuring R&P's intelligence layer connects across the full trip lifecycle, from inspiration through

post-trip

Design and oversee A/B experiments with rigorous metric design and long-term effect measurement
Translate complex technical tradeoffs into clear decisions for engineering teams and concise narratives for leadership
Foster an environment where engineers and product managers collaborate on building the future
Stay close to guests and hosts: synthesize user research, marketplace data, and competitive signals to sharpen your intuition

and refine strategy

Your Expertise:

10+ years of product management experience, with at least 3 years on ML, search, recommendations, or AI-powered products at

scale

Track record of owning strategy and roadmap for technically complex systems — not just managing features, but setting direction

and making hard prioritization calls

Strong experimentation fluency: comfortable designing A/B tests, interpreting counterfactual results, and reasoning about proxy

metrics vs. long-term outcomes

Experience working on two-sided marketplaces or platforms where you balanced supply-side and demand-side tradeoffs
Ability to earn the respect of Staff and Principal-level engineers and researchers — you don't need to write code, but you need

to engage at a level that builds credibility

Clear, structured communicator who can distill complex technical tradeoffs for executives and translate strategic intent into

actionable guidance for engineers

Experience with LLM-based products in production — ideally involving evaluation challenges, latency constraints, or safety and

guardrail work (preferred)

Familiarity with reinforcement learning, contextual bandits, or explore/exploit frameworks in a product context (preferred)
Background working alongside applied researchers or with teams that publish externally (preferred)

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco, CA to be able to conduct

their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin,

Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if

the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform

you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement,

and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals

are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and

require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com.

Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting

process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online

application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training,

transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be

modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range

$232,000—$282,000 USD

Role

Product Manager, Relevance and Personalization

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