
Aurelian · Seattle
ABOUT AURELIAN Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities...
Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most
and communities get the response they need.
AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any
human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold
times and lets call-takers focus their energy on actual emergencies.
CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists,
smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when
every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the
caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.
The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing
shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even
emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every
emergency call more manageable for the people handling it.
Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New
Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and
make a real difference in public safety infrastructure for communities across the country.
Aurelian builds state of the art, multimodal conversational AI systems that help save lives. We work directly with 9-1-1 call
centers to modernize emergency response workflows - where reliability, speed, and usability aren’t “nice-to-haves,” they’re
mission-critical.
We’re hiring our first Product Manager. This is a high-ownership role: you won’t be handed a tidy roadmap—you’ll define and own a
product area end-to-end, partner tightly with the founders and work with customers to turn operational pain into shipped product.
figure out what to build next and do whatever it takes to serve their needs.
AEs to figure out the right angle and pain points to highlight, and implementation specialists to strategize on rollout.
Nothing is beyond your scope to drive a product to completion.
Code, etc. to quickly prototype ideas, but understand the additional steps needed to go from prototype to production.
and move fast.
shipped product.
information when presented with it.
To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date!
We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many
different backgrounds, and we’d rather connect with you than miss the opportunity.
Come do the best work of your life and join us in shaping the future of critical technology that truly matters.
FOR FULL-TIME ROLES, AURELIAN OFFERS A VARIETY OF BENEFITS, INCLUDING:
After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory. A day in the life (Responsibilities) * Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops * Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close * Conduct demos and develop a solution that best meets the prospect’s needs * Partner with teams across the business to ensure that expectations set during the sales process are met in delivery * Leverage Salesforce (our CRM) to manage all sales activities * Understand the competitive landscape and determine how to best position Toast in the market What you’ll need to thrive (Requirements) * An entrepreneurial and feedback-driven mindset * Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels * Proven track record of success in meeting and exceeding goals * Ability to work in a fast-paced, entrepreneurial and team environment * Self-motivated, creative, flexible, and willing to navigate ambiguity Lives in or in proximity to market. Willingness to travel 25% or more What will help you stand out (Nonessential Skills/Nice to Haves) * Retail operations experience AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Total Targeted Cash $148,000—$237,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
ABOUT AURELIAN Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. WHY JOIN US This is a rare seat, and the first role of its kind within the company: working directly with the CEO/founding team on the decisions that set Aurelian's future direction. We move fast, and as we grow those decisions are getting bigger and more frequent. We're looking for someone to take them on at the highest level - what we build, what we cut, what "good" looks like, and why. This is built for someone with exceptional judgment who wants to be at the center of how the company thinks and gets things done. Day to day, that means getting close to customers, pressure-testing direction with data and first principles, and turning the hardest open questions into calls the team can execute on. WHAT YOU’LL BE DOING * Pair sharp judgment with real operational horsepower - you turn decisions into outcomes and don't let things stall. * Take on the company's hardest, highest-stakes decisions end-to-end — framing the question, gathering the evidence, making the call, and standing behind the tradeoffs. * Act as the CEO's thought partner / trusted advisor on the calls that matter most, and earn the trust to make more of them over time. * Turn messy, ambiguous problems into clear direction the team can move on. * Get close to customers and the market, and turn what you learn into sharper decisions. * Bring rigor: use data, first-principles reasoning, and clear written argument to drive decisions rather than opinion or consensus. * Move fast and own outcomes - you measure yourself by results, not activity. WHO WE’RE LOOKING FOR * Founders / ex-founders - you’ve made high-stakes calls with incomplete information and lived with the consequences. * Top-tier strategy consulting or a “decisions all day” seat - you’ve been trained to break down ambiguous problems fast and defend a recommendation. * Trading / quant / other high-intensity judgment fields - you make rapid, high-quality decisions under uncertainty and are sharp with data. * Exceptional product people - PMs known for judgment and taste, not just shipping. ACROSS ALL OF THESE, YOU ALMOST CERTAINLY: * Think from first principles and are unusually good at reasoning under uncertainty. * Have extremely high ownership and a strong bias toward action. * Communicate with precision - you can influence smart, opinionated people. * Are energized by ambiguity and want to be close to the most important decisions in the company. To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date! We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we’d rather connect with you than miss the opportunity. Come do the best work of your life and join us in shaping the future of critical technology that truly matters. FOR FULL-TIME ROLES, AURELIAN OFFERS A VARIETY OF BENEFITS, INCLUDING: * Comprehensive Medical, Dental, Vision & Life insurance * 401(k) * Unlimited PTO * Company-wide offsites * Equipment stipend * Relocation assistance * Daily delivered lunches (on us) * Office in Seattle * Start-up Equity
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Product Security Data Platforms team is a newly established engineering team within Stripe Security. Our mission is to build the foundational infrastructure that provides our users with unprecedented visibility into the security posture of their Stripe integration. While Stripe is renowned for industry-leading payment protection, we are expanding our focus to provide a comprehensive security telemetry platform that helps businesses protect their entire digital ecosystem on Stripe. As a founding member of this team, you'll architect a large-scale customer-facing security data pipeline and presentation layer. Much like modern security observability platforms and data lakes that have transformed cloud infrastructure, we're building an API-first service that transforms massive streams of behavioral data into actionable security intelligence. This team operates at the intersection of high-throughput data engineering and cybersecurity, creating the systems that will allow the world’s most sophisticated companies to monitor, detect, and respond to threats in real time. WHAT YOU’LL DO As a Senior Software Engineer on this founding team, you'll lead the technical design and implementation of our core security data pipelines. You'll define how we capture security signals, process them at scale, and deliver them to our users through robust, developer-friendly interfaces. If you have security domain knowledge, you'll have opportunities to help shape product vision. RESPONSIBILITIES * Architect scalable foundations. Design and implement a highly available, low-latency pipeline capable of processing and augmenting millions of events per second into structured security telemetry. * Build API-first products. Develop the core services and streaming APIs that enable enterprise customers to seamlessly ingest security signals into their own internal security operations centers and analytics tools. * Engineer security signals. Partner with security researchers and threat detection experts to build the logic that identifies anomalous behavior and surfaces high-fidelity security insights. * Define technical strategy. Lead the technical roadmap for the platform, making critical decisions on data modeling, storage strategies, and the abstraction layers that will support future security products. * Drive engineering excellence. As a senior leader, you'll set the bar for code quality, system resilience, and operational maturity for a product that requires 99.99%+ availability. * Collaborate cross-functionally. Work closely with the Stripe core platform and data teams to leverage global infrastructure while ensuring security data remains isolated and protected. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years of professional software development experience, with a history of shipping and maintaining complex, large-scale systems * Expertise in data engineering and distributed systems, with deep experience building and operating high-throughput data pipelines (e.g., Kafka, Flink, Spark, or similar streaming technologies) * Strong programming fundamentals, significant experience in languages like Java, C++, or Rust * System design leadership, a proven track record of designing robust, scalable architectures and leading cross-team technical initiatives from conception to launch * Operational mindset, experience maintaining business-critical services with high availability requirements, on-call rotation, and a strong focus on observability and debugging * Communication and collaboration skills, excellent technical writing skills for drafting design documents and the ability to mentor other engineers while collaborating with non-technical stakeholders PREFERRED QUALIFICATIONS * Security domain knowledge, with prior experience building security analytics, threat detection systems, or observability platforms. * Platform engineering with experience building "as-a-service" infrastructure where the primary users are other engineers or external developers. * Cloud native infrastructure, with prior experience with AWS, Kubernetes, and infrastructure-as-code (Terraform). * Product intuition and a desire to work on "0-to-1" initiatives where you help define the product requirements and user experience alongside engineering. * Front-end or full stack experience is a plus, particularly with React or TypeScript.