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Regional Workplace Operations Manager

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  The Employee Experience team exists to help Airbnb become the company that it needs to be. The Regional Workplace Operations Manager sits at the intersection of workplace experience, events, and gathering & culture. This role is responsible for bringing our brand to life by creating an intentional, welcoming, and high-functioning office experience that enables employees, leaders, and guests to feel connected, productive, and inspired. Just like our hosts can offer differentiated experiences to our guests, our Regional Workplace Operations Manager exemplifies those aspirational expectations.  This role serves as the connective tissue across office operations, hospitality, employee engagement, and local community experience. They partner closely with cross-functional stakeholders including Talent, IT, Security, Communications, Executive Support, and local leaders to ensure each office reflects Airbnb’s culture and values in a meaningful and scalable way. They integrate platform hosts in the day to day office experience spotlighting service and experience hosts as appropriate. The Difference You Will Make: As the Regional Workplace Operations Manager, you are the primary steward of the employee and guest experience within your office. You create a hospitality-forward environment where people feel welcomed, supported, and connected to Airbnb and each other. You will oversee the daily office experience while also leading local gathering and engagement efforts that strengthen culture and community. You will direct and coordinate embedded vendors and operational partners to ensure seamless execution across hospitality, food, facilities, and events. You will provide oversight and mentorship to Office Managers within your region, ensuring consistency of standards and experience across proximate offices. Success in this role requires strong operational ownership, exceptional interpersonal instincts, creativity, and the ability to navigate ambiguity while balancing both strategic thinking and hands-on execution. You must have your finger on the pulse and anticipate the needs of each guest. A Typical Day:  Lead Through Hospitality * Maintain a visible, approachable, and highly responsive presence within the office community. * Create a warm, thoughtful, and highly responsive environment where employees and visitors feel genuinely welcomed and cared for. * Lead with calmness, flexibility, and attention to detail while balancing multiple priorities and adapting to changing business needs. * Support and guide vendors and partners to operate as one cohesive hospitality team in service of the office community. Drive Operational Excellence * Establish and maintain office operating standards that ensure consistency of hospitality, communication, service delivery, and workplace experience. * Monitor office utilization, employee feedback, operational performance, and service quality to identify opportunities for improvement. * Contribute local insights and best practices that help shape the evolution of workplace standards across the broader portfolio. * Develop repeatable processes and playbooks that enable scalable, high-quality office experiences. Own the Office Experience * Oversee the holistic daily office experience, ensuring the space operates smoothly and delivers a welcoming, hospitality-forward environment for employees and guests. * You have a strong sense of ownership. Treat the office as your listing.  * Serve as the day-to-day steward of the office environment, ensuring the space is operationally seamless, hospitality-forward, and consistently ready to support great work, connection, and high-visibility moments. * Provide operational oversight and direction to on-site vendors and service partners. * Direct and orchestrate on-site vendors and operational vendors including food, facilities, events, and hospitality to ensure consistent service delivery and experience quality. Own escalation management and drive resolution * Partner closely with Security, IT and other operational teams to ensure seamless day-to-day operations. * Act as the “Voice of the Office,” helping employees navigate the workplace experience and ensuring the office feels connected, informed, and supported. * Monitor employee sentiment and proactively identify opportunities to improve the office experience, communication, and engagement. Enable Gathering & Engagement Experiences * Ensure the office is consistently prepared to support high-visibility visits, events, and business moments. * Partner with Regional Gathering Programs to support successful delivery of offsites, leadership visits and strategic gatherings. * Provide local stakeholder coordination, hospitality leadership, vendor management, and onsite execution support as needed. * Support onsite execution for local events, offsites, and engagement activities, ensuring thoughtful hospitality, operational excellence, and strong attendee experience. * Adapt office experiences to local needs while maintaining consistency with Airbnb culture and values. Build Strong Partnerships * Develop strong relationships with local leaders, executive admins, Airfinity groups, cross-functional partners and other key stakeholders. * Act as a trusted partner and connector across teams, helping identify opportunities to strengthen office culture, engagement, and employee experience. * Partner with leaders to support meaningful moments of connection within the office and across teams. Your Expertise: * 6–9+ years of experience in workplace experience, hospitality, events, employee engagement, operations, or related fields * Experience owning and executing programs, events, or operational experiences end-to-end * Strong hospitality mindset with a passion for creating thoughtful and high-quality experiences * Experience managing vendors, operational partners, or service delivery teams * Strong stakeholder management and relationship-building skills across diverse teams and leadership levels * Ability to operate autonomously, navigate ambiguity, and manage multiple priorities simultaneously * Strong organizational and operational execution skills with attention to detail * Excellent written and verbal communication skills * Experience supporting employee engagement, cultural programming, gatherings, or community-building initiatives is preferred * Ability to balance strategic thinking with hands-on execution * Passion for Airbnb’s mission, culture, and values Your Location: This role is expected to be based in-office full-time in our Seattle office, with flexibility for occasional evenings or weekends in support of events and gatherings. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $132,000—$155,000 USD

Contracts Manager

Twitch

ABOUT US Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. ABOUT THE ROLE The Twitch legal team is looking for an experienced person for the role of Contracts Manager. You will provide support for commercial and IP agreements, content partnerships, Twitch esports productions, and various marketing activations. This role is an excellent opportunity to join Twitch’s close-knit legal team, build relationships with counterparts at Amazon legal, and have fun tackling the complex issues of our user community.  You can work from San Francisco, CA; Los Angeles, CA or Seattle, WA. YOU WILL: * Draft and negotiate agreements for software, SAAS, advertising, production, talent, content, marketing and other commercial transactions. * Counsel our teams on many legal and business issues, including rights and clearances. * Coordinate with diverse partners, including esports, procurement, business development, partnerships, marketing, sales, and finance.  * Collaborate with legal team members to improve processes and ensure business demands are satisfied. YOU HAVE: * Bachelor's Degree or equivalent;  * 3+ years of experience navigating commercial transactions, preferably in the digital space * Experience drafting and closing commercial agreements and improving contracting processes. * Ability to work independently while also contributing successfully to cross-functional teams. * Sound judgment even in ambiguous situations * Strong communication and analytical skills BONUS POINTS * Prior experience on a legal team at a media, internet, or technology company * Knowledge of Twitch, including esports / gaming, UGC services, and digital media business trends PERKS * Medical, Dental, Vision & Disability Insurance * 401(k) * Maternity & Parental Leave * Flexible PTO * Amazon Employee Discoun Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  Job ID: TW9216 The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. US, WA, Seattle - Annually $82,700—$133,000 USD US, CA, San Francisco - Annually $83,600—$146,300 USD The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. US, CA, Los Angeles - Annually $76,000—$133,000 USD Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Client Services Associate

SPS

Job Title: Client Services Associate Reports To: Client Services Leadership   About the Role As a Client Services Associate, you aren’t just "handling mail"—you are the engine that keeps our workplace humming. You are a hospitality pro, a logistics wizard, and the face of our professional standards. Your goal is simple: ensure every employee and guest experiences 5-star service the moment they step into our space. From managing high-stakes logistics to ensuring our tech and pantry are "VIP-ready," you turn routine office tasks into a seamless, premium experience.   What You’ll Do: * The Logistics Lead: Master the lifecycle of mail and packages. From secure intake using chain-of-custody software to high-priority outbound shipping, you ensure nothing ever gets lost in the shuffle. * The Experience Curator: Maintain the "show-ready" status of our Business Service Center, kitchens, and conference rooms. You’re the reason the coffee is fresh and the meeting rooms are perfectly staged. * The Problem Solver: Keep our fleet of multi-function devices (MFDs) and copy/print equipment running flawlessly. If a machine is down, you’re the first responder. * The Front-of-House Pro: Step into the spotlight as a backup for reception and concierge services, greeting guests with warmth and professional composure. * The Project Ally: Assist with office moves, light maintenance, and inventory management. You proactively find ways to improve the workflow during downtime. Who You Are * Customer-Obsessed: You believe that no task is too small and every interaction is an opportunity to provide 5-star service. * Tech-Savvy: You’re comfortable with MS Office and can quickly learn new package-tracking and shipping software. * Organized & Agile: You can pivot from sorting mail to setting up a high-profile boardroom meeting without breaking a sweat. * A Natural Professional: You maintain a polished appearance and a calm, helpful demeanor, even when things get busy. The Requirements * Education: High School Diploma or equivalent. * Experience: 1+ years of prior work experience (Hospitality, Retail, or Office Services experience is a major plus!). * Physicality: This is an active role! You should be comfortable standing/walking for much of the day and able to lift or move up to 40 lbs (or use a cart for up to 60 lbs). * Communication: Sharp verbal and written skills are a must for coordinating with vendors and employees. * Travel: Negligible   Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.     WHY JOIN US? We value professionals who take initiative. This isn't just a "task" role; it’s a career path into facilities management, corporate hospitality, and operations leadership. > Ready to be the MVP of our company? Apply today.           Compensation:  The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $22.64—$22.64 USD WHAT WE OFFER * Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! * Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! * We Recognize Talent: We offer a variety of recognition programs for all levels of employees! * Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. * Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.